Vanderbilt doctors and nurses took incredible care of my father and our family during a vulnerable…read moretime for all of us. State-of-the-art technology, empathy, and care all played a pivotal role in our experience. Everyone went above and beyond. There just aren't enough words to express the appreciation. I wouldn't hesitate to seek care for myself or anyone I love here.

vandy concentrates too much on its huge downtown facilities. Very crowded and difficult access…read more they need more suburban access. they should model after the Cleveland Clinic as an example of accessible facilities.

They saved my life thank you guys so much.. Emergency room was on it .And the 7th floor team went…read moreout of there way to make me feel really good about where I was bless you guys..

Visiting a dear friend that just had hip surgery. The quality of care here is top-notch…read more There is ample parking in the garage and numerous restaurants on site near by the beautiful atrium to include the Tower Cafeteria and Panera. My wife had a great time experience dealing with the ladies in the nurses office.

It was a very confusing experience trying to find which building I needed to be in. I was not…read moretold. They give you a suite number but you don't know that until you get in the wrong building. The inside of the complex had a lot of space and place to get a snack and to sit and rest before or after your appointment. The staff were so friendly and very helpful. I asked plenty of questions about where I would need to go when I come back for the doctor. I went to the imaging department today. Turns out this is on the other end from the doctors office.

My GYN of around 17 years suddenly retired a couple of years ago. Not a relationship you build or…read morereplace easily. And in today's political climate surrounding reproductive rights, I wanted to someone who give me my options for how to navigate without judgement and based on science. I found Samantha Bleull, MD. Her office staff was fast and efficient and welcoming. She was on time and I didn't have to wait. She was down to earth and really explained all of my options in detail. I am a hospitalist, but my speciality is not women's health or reproductive medicine, so I appreciated that. I was able to walk a few feet down to the breast center and they were nice enough to fit me in for a same day appointment for my mammogram. The front desk staff were so funny, congenial, and really lightened a day that could have turned stressful and heavy. The offices are clean and well lit. It is a LARGE space and could be perceived as overwhelming by some. There are several Vanderbilt specialities housed in this mall-type complex. There are several open waiting areas. A vending machine area with snacks, drinks, microwaveable foods, and microwave meals. Parking is a little hectic, but I didn't have much trouble finding a space. If you have more than one appointment, it is situated in a shopping center with several stores, and are near several restaurants and antique stores.

I have received great care at this facility. My dad was a patient for a month and the care was…read moreamazing. Nurses are attentive, physicians are wonderful, and we couldn't have asked for a better inpatient rehab experience. The food is even great, too. The room was always cleaned. We were well taken care of.

They forgot to check my vitals! They also tried to inject me with a mediciation that I'm highly…read moreallergic too despite telling 3 different people I couldn't take that type of mediciation. I would recommend avoiding this place at all costs!

I have been seeing Dr. Wei at Edmondson Pike Family Practice for years, and I see Eric whenever Dr…read more Wei is busy or unavailable, and they are fantastic! Both are attentive, friendly, and really take the time to listen to all my concerns. I appreciate how they both consider my needs when creating a treatment plan, making sure I feel comfortable with the approach. They're knowledgeable, easy to talk to, and truly care about their patients. Highly recommend!

I used this clinic for about 4 years. Whenever I visited, I always got good service in clinic…read more Additionally, it is nice to have a walk-in clinic. But avoid their lunch hour as they completely shut down and you'll wait in the parking lot. Heaven forbid if your have a medical need during their lunch hour! Times when I have called on the phone, my experiences have been less than satisfactory. If I requested some record or document to be sent to me, I never received it. If I requested a a record to be faxed, it was never received. If I left a message for a callback, I never received the callbacks.

I prepaid my colonoscopy so that I could better handle the cost and then Dr Robert's cancelled the…read moreprocedure and Heritage kept my money that I trusted them with. They did not respond to 5 voicemails and now I have to report it to BBB and others

Patients are taken for granted. Doctors are great, but patient support is woefully disorganized…read more Communications with staff and patients is abysmal and not the quality one would expect from a professional organization. Change has been necessary for some time, but management does nothing to improve the situation.

I came here with my dad for his treatment and they were really a good facility. Check in was smooth…read morethe office experience was great the medical team answered all of your questions and I would definitely recommend this facility for your family's care if you're in the Nashville area.

The absolute arrogance of the neurology department. Your time isn't considered whatsoever. The…read more"receptionists" are lazy and look like a deer in the headlights when you speak to them. The staff's time isn't more important than mine. Ever. Do not go there. Just don't. You are simply money. No personal care. Money only. Dr Lee, Naaima Mufti and some Hoover chic with lackluster, vague apologies.

Compliments to Ms Fran! I was able to get my blood drawn with no complicatíons and she was very…read morenice about the process and rapid also! Very pleasant and wonderful personality and professional! Thank you so much for having her on staff there. Always have had difficulty getting blood drawn here!! Cudo's to her!!

I love being a patient here! I started going to Faith Family when I didn't have insurance and…read morecouldn't afford doctor's appointments. They have a sliding scale fee (for me it was only $25) and Dr. Panovec is truly the best PCP I've ever had. He's kind, he really cares about his patients, and he's not willing to just throw medication at any problem--he wants to get to the root of the issue first. Highly recommend this place!!

I tried to research the clinic but there was very little information on the website. I have been…read moreto many clinics so I decided to go despite my lack of information since it had such good reviews. I arrived at 5:40pm for the 6p-9p clinic hours on Tuesday. They are only open 2 days a week and I could not wait until 12p Saturday. The parking lot was full, no parking spaces except one handicap space. The other handicap space was taken by a moped and the space between the handicap spaces where wheelchairs are unloaded was blocked by a car parked there. My sister pulled out of the parking spot the car out so I could unload my walker because the car blocked me getting my walker out. Unfortunately the car blocked the wheelchair ramp as well so I had to pick up my walker and put it on the sidewalk. Which speaks more to the clientele of the clinic than the clinic itself. I walked to the door that was marked clinic entrance but was told by a volunteer that the other door was the way into the clinic. And she took the time to walk me down there instead of just pointing. I really appreciated that. The handicap spaces were down from the right door so I walked down to the right door. I entered the clinic to find it completely packed, no seats available. I signed in and sat down on my walker. The waiting area was clean and quiet. There was a water cooler and a bookshelf for children's books. It was a very nice waiting area. After 20 minutes I was called to the desk and asked why I was visiting. I was then informed I needed an appointment. And that they could not make me an appointment because they were not accepting new patients. I was disappointed. Another volunteer came out and said that if I left my phone number that she would call with clinics that were income based. I thought that was very nice. The staff was friendly and helpful. I give 4.5 stars because the business webpage should have been more informative and it would have been more helpful if the desk staff already had alternate clinics on hand. I am sorry if it feels I am nitpicking. I do really appreciate that they offered to do that at all. I was very impressed with the staff. I give myself only 1 star because I should have called since the website was less than detailed. I have been to some many clinics over the years it never occurred to me I would need an appointment or that they would not take clients. I just assumed on past experience what it would be like. I learned my lesson. I will call next time. If they ever take new patients again I would definitely go to this clinic.

Yea this place rocks. Best medical care in middle Tennesseeread more

These are difficult times in the world of healthcare for many people so I consider myself blessed…read moreto have experienced some of the best care available anywhere. Dr. Bailey and her team have been particularly caring, polite, an efficient in all of our interactions over the past several years. Scheduling and communications with staff have been exceptional. Time in the waiting room has been thankfully brief. And time in conference with the doctor and other staff has been prompt and efficient. Every step and moment of my experience with staff has been pleasant, informative, and comforting. Most notably, Dr. Bailey has shown a particular grace, concern and courtesy to me and my family.

This may be a repeat but it's pretty much the same place. Walking to each section…read more It was time for my 3-month cancer checkup. I had my pet scan, ct scan, and blood work all done in one morning. The staff is incredibly kind and the facility is spotless. The nurses took the time to explain everything to both my husband and me. See you all in 6 months!