Person working at the store is completely rude, has no care for the client at all and the products…read morethey sell are all from downtown. I bought an item that was faulty, instead of exchanging it for one that works they said it's my problem now since I purchased it. Horrible customer service and horrible quality of products. Truly recommend going to a different smoke shop after what I experienced with them Wouldn't want anyone else getting treated the same.

I was here yesterday in the morning great smoke shop with great customer service the guy who works…read moremornings is very kind and helpful, if you are looking for a good selection of bongs they are the place to go, they got everything in there

They have everything you need and they're open until midnight. That's hard to find in West Hollywoodread more

Yesterday I purchased two Geek Bars from Smoke 4 Less (they offered $10 off for buying two). The…read moretransaction itself was simple -- the staff rang me up and sent me on my way. Later that evening, I gifted one of the Geek Bars to a friend, only to have her return it to me saying it didn't work. I tested it myself and confirmed it was completely dead -- a dud. When I went back to the shop the next day to let them know, the staff told me "no refunds or replacements" and that I should've tried it before leaving. That response was disappointing on several levels. First, this was meant as a gift -- it's not realistic or appropriate to "test" something you're giving to someone else. Second, I'm new to vape products, and the employee who sold it to me never mentioned this policy, nor is there any signage in the store about needing to test items before leaving. All I wanted was a simple replacement for a product I paid for that didn't work. Instead, I was met with dismissive customer service and zero accountability. I'd recommend going to another smoke shop where the staff values customers and stands behind what they sell. Smoke 4 Less clearly lacks proper training, customer service standards, and store policies.

EXCELLENT customer service from the guy behind the counter…read more Shelves and displays fully stocked with just about anything you could possibly imagine would be at a proper smoke shop. A+

Absolutely a star experience at this West Hollywood smoke shop! Excellent selection to satisfy any…read moreneeds or tastes. Very knowledgeable and amiable staff who make great suggestions for a smooth and fun shopping experience. Add that to a very welcoming and clean store. Very highly recommended: great service, high-valued great products. 5.0 stars!

Moved to this area a few months ago and decided to stick with this spot because of how helpful and…read morefriendly the service is here. Always greeted, always having good conversations too. A lot of items tailored to your needs to choose from and they have a lot of supply. Good bang for your buck, especially if you pay in cash. Most reliable shop around!

Got a bad vape here and came back to see if we could work something out and he told me I could have…read more$5 off a new $30 dollar vape when I'm already out 30 on a vape that makes me sick. Gotta love LA. Guess the geek bars are fake now.

HAIK is the best. Ask for him if ya can. And this is truly the best smoke shop in town. Iread more

I stopped by this smoke shop recently and unfortunately had a disappointing experience. The…read moreemployee I interacted with didn't seem very interested in helping, and I felt rushed during the transaction. The store had a decent selection, but I found the overall experience underwhelming compared to other shops I've visited. I left without feeling particularly valued as a customer. This is just my personal experience, and others may have a different one, but based on my visit I don't see myself returning.

I live in the area and just went to this shop for my first time. I was helped by Yvonne and she had…read morethe brightest and warmest welcoming. I needed replacement glass and found me exactly what I needed AND educated me on how to fix the problem that brought me in the first place! Price was fair, unlike a lot of the other headshops in West Hollywood. Anyway, excellent experience here and will be purchasing my smoking products here moving forward.

Impeccable service and kind patience/support while I was persuisng. Very helpful with so many great…read moreproducts! 10/10 will return

Love this business been coming here for over four years has amazing results nothing but good things…read moreI recommend anyone and everyone to come by and buy some thing that's good for your soul body and mind.

Ask for Brity super nice an helpful an they got really good prices. Super knowledgeable about…read morestones, gems, and bracelets.

Excellent customer service and product knowledge! Always available to help and answer questions…read more Their price point has always been fair!

Surge charging 100% because vapes are discontinued don't waste your time. It very unfortunate…read moremaybe if the inside looked nice you could surcharge that much lol