I live in NC and was ordering an arrangement for my sister in laws birthday to be special... not…read moreknowing any florist in St Augustine, Fl I used an online company going by a picture to order what we wanted. What was delivered by Flower works I wouldn't of even given a 2nd look at it from a grocery store. You can see from pictures what I ordered and what was delivered. We paid 90.00 including delivery

Amazing. I was in town for a graduation and walked in to get a bouquet. They were attentive, ask…read moregreat questions, and make me a beautiful, affordable bouquet. My son loved them! Long lasting.

My daughters ordered flowers for me for Mother's Day and paid extra for delivery on the day. They…read morewere not delivered on Sunday and while the merchant read her text messages they did not respond. The flowers were delivered on Monday, but to the wrong address a third of a mile away and I had to retrieve them. It's been five days and they won't return her calls or message. The pictures are of the flowers she ordered vs the flowers I received.

I have been getting my flowers done here for about two years and they always do a phenomenal job.read more

Flowers usually do not look like photos but was pleasantly surprised looked exactly like photo and…read morethey were gorgeous

My friend, Michael, was in the hospital and needed something to make his gloomy hospital room more…read morecheerful. First of all, I want to help local businesses. I don't like talking to corporate America. I called flowers by Shirley and to my surprise, I spoke with Miss Shirley. I told her I wanted something that would brighten the room and put a smile on his face. I gave her my budget. She didn't pressure me to buy anything. She was very nice and friendly. Michael text me within a few hours. He said the flowers brighten the room and smell fantastic. Thank you, Miss Shirley for making his day!

Received a beautiful arrangement from Southern Grace! The shop smells lovely and the staff were…read morevery kind!

After my very first delivery on Mothers Day from Southern Grace being flowers that died the very…read morenext day I would not have used them again. However, Ace Hardwares amazing Florist has closed its doors and my husband decided to try Southern Grace again due to their proximity to our house. While Ace hardware had FREE delivery within so many miles, Southern Grace is much closer to us and there was a $15 delivery fee. I do hope they will consider adjusting delivery fees based on location of delivery. The flowers my husband had sent to me were absolutely beautiful. We have to be very careful due to us having cats and he made sure to mention no lilies. The flowers were beautiful the day they were delivered as well as 4 days later they still look fabulous. I am not sure what he paid for them to determine value, but I do know that the $15 delivery fee was a bit excessive for a 2.5 mile delivery. I do hope they learn from the bad reviews and throw out or donate flowers that are borderline, rather than put them in bouquets people pay top dollar for.

Beautiful arrangements of flowers for my 50th Anniversary…read more Hubby order them in the morning had them by noon The flowers are so pretty. Great service,we will use again. Thank you for making my day!

This florist is the worst, could not take accountability for doing an incorrect order! When I spoke…read morew them regarding it.. they were rude and hung up on me. Do not use them. Worst costumer service.

Outstanding work exceptional communication with clients. Highly recommended number one in my…read moreexperience. My daughter absolutely loved the flower arrangement thank you Gris

While on a work trip, my boyfriend ordered a just because bouquet of flowers to surprise me in the…read moreoffice. He said they were easy to order online, and hoped they turned out great to brighten up the office and my hotel room. When they arrived, they were a beautifully put together arrangement. I always note care instructions as I want them to remain vibrant for days to fully enjoy. I was sad to see they didn't come with plant food, but still changed the water daily and cut stems to try to preserve them. Sadly, I don't think he'd order from here again as they barely lasted four days (included photos). It could have been a bad batch, but for the price point I'd expect to have them last 5+ days like other florists.