Short Version: Norm helped me over the phone and in store and he was amazing! I had a wonderful…read moreexperience and will definitely be back! Long Version: I had been looking at getting into RC cars for awhile and had settled on a brand and model on my own after extensive research. Traxxas Bandit for $189 seemed perfect for me. It was reasonably priced with good standard performance and features. I was looking online but everywhere I saw one, it said "could take up to 10 business days for delivery" and I really wanted it sooner so I started looking around in town. A different store had one and they were nice enough but I didn't know the $189 didn't come with battery/charger and wasn't quite ready to spend the cash. When I WAS ready, I decided to call a Hobby Town instead because the other store was a little dirty and while the employee answered my questions, they weren't very personable and when I thanked them for their time but said I wasn't aware of the full cost and I'd have to postpone my purchase, they just kind of stared off and didn't say anything. Like they were annoyed I didn't spend any money after I took up only approximately 5 minutes of their time. Not the worst customer service but still far from the best. Norm at Hobby Town however was wonderful from the beginning. I perused their site to make sure they had what I wanted and called to confirm. Norm answered with an enthusiastic and upbeat attitude, answered all my questions, reserved the unit behind the counter for me and said "see you later" in a way that seemed he was actually excited to see and help me when I got there. When entering the store it was the same way, happy greeting and warm smile. I explained who I was and again he seemed excited. This made me feel very good about my choice to purchase here instead. Again he answered all my questions, made recommendations when asked for them and was even nice and acknowledged my children when they asked or told him something. We left the store smiling and excited to get my Bandit home and couldn't have been more pleased with our experience. Thanks again Notm, I'm sure I'll be speaking to you again soon!

I love this store the owners are great guys very helpful and happy to see them both doing well thru…read moreeverything. Really couldn't have better staff there everyone is helpful knowledgeable and friendly. Lucas is a really smart and quick guy knows what I'm after just about every time I come in. Only thing I can say bad about the plane is it's too easy to spend money haha. They give the term lhs a good name and I'm happy to come in browse their wares and spend money on cool things I don't need or the things I do :)

This store is clean and full of amazing cards and memorabilia! The owner, Steve, is willing to talk…read morehonestly about cards and values but also willing to allow you to walk around and enjoy the store at your own pace. KC treasure of a store.

Neat hobby-type hangout place to race RC cars. These aren't your typical buy at the toy store RC…read morecars either... There is an indoor and outdoor track. There are plenty of tables with electrical outlets to charge your batteries, phone and tools. Not sure of much else as I've only been here once.

Son bought new motor and esc for over $130. Parts didn't work and they refused to return them…read more Also very rude to both my wife and son. Very unprofessional people.

This was an awesome visit! The N Scale inventory here is incredible! I found so many things to buy…read more From locomotives to detail parts, Midwest has it all! The team was helpful too. Even though they were assembling new storage systems, they were still willing to stop and help me find things in the inventory. There were also a couple of nice layouts to stop and admire around the room. Great selection! I can't wait to visit again!

Fantastic store with great selection and extremely well organized. Friendly staff.. if you can't…read morefind it here for you model railroad, you probably don't need it or no one makes it.

Came in for the first time a few weeks ago. There's alot of things to gander at between Plushies,…read moreAnime Figures, and Model kits. The lady at the counter was very nice and courteous explaining their "gacha" figure service and other things. I'll definately come back when I have the time.

This location is clean, has ample parking, and has a ton of different figurines and model kits. I…read morewas quite excited that they had the most recent Tamagotchi Paradise release. However, I was disappointed that they marked up the toy $5 over MSRP. If they hadn't, this place would have been 5 stars. I'd recommend this shop to those that are into anime/are otakus.

I bought a rc plane and it is my new hobby I come here a lot. The people are kind and it's…read moreaffordable.

What a Dumpster Fire, I cannot believe these reviews. I went there only because of these reviews…read more This place was a train wreck. There was hardly anything in the store, lots of empty shelves. Very unfriendly, one of the dudes working was out having a cigarette in front of the store. Seriously, take it somewhere else! All I heard was "we don't stock that anymore or we can't get it". Yikers, don't waste your time...!! VERY disappointed, I will not go back!

You can bring your own games and sit and hang! They have a little cafe that specializes in waffles…read moreof all types, a full bar as well. We found the last table (lots of tables but they get busy!!!) on a Saturday evening-- and brought wing span so we hung out, ate, and played for several hours. They have a ton of board games and accessories available for purchase too.

When I moved here, I was searching for a great game store, and we're in luck in KC because there…read moreare a couple great ones!! TableTop is an excellent stop for anyone interested in card games, board games, puzzles, unique finds, Warhammer materials, or groups to join! First of all, TableTop has an excellent selection of games and other related materials. I've never seen so many Settlers of Catan or Ticket to Ride expansions, but if you need them, they're available! They also just have so many games that I would have never seen before, so I always make sure to have a while to look around to find new things. Second--everyone who works there is SO GREAT and very, very knowledgeable. I can't tell you how much more exciting this makes the experience because they are willing to spend time and give options based on what you're looking for. During my last visit, I got to share some of the games I really liked, and we vowed to come back and share about our experiences next time! Love this place. Basically, I'd give them all my money if that was a feasible option. Thanks for all the great games, suggestions, and interactions, TableTop!

This is great place for all the Gumpla and gundum lovers. The owner was knowledgeable and helpful.read more

My go to spot for kits and import goodies for my son and self. The staff is friendly,…read moreknowledgeable, and fairly priced!!!

My family decided to drive down to Leavenworth for a fun afternoon (bet Michael Vick has never said…read morethat), and this was our first stop. What a neat store! It has three floors--the second level, which is the main level, has a large collection of Banbao toys, which are like Legos but cheaper. They also had many other cool things like models, marbles, and marshmallow guns (and plenty of other things that don't start with the letter M). The top floor had more toys, such as a wall of Playmobile, some German toys, and some more neat models, including models of Leonardi da Vinci's inventions that you can put together and actually make work. There are also some toddler and preschool level toys, like pretend food and Melissa & Doug puzzles and toys that teach skills like tying shoes. The bottom level is a model train lovers dream. We love looking at model trains but absolutely aren't into making them, but it was really cool to look around and see what a model train enthusiastic world is like. Customer service is great. I think we spoke with the owners, or at least some of the main employees, and they were super nice, showing our shy children some of the toys and letting my kids try them out. It was clear that they really love toys and their customers. We left without buying anything, but we're hoping to come back soon and give them our business!

Miracle workers! We had a last minute ask from one of our kids for Christmas and Dad's came…read morethrough. We were able to pay over the phone and pick up Christmas Eve day. Great customer service!

I've been going here since the day they opened. Great people, great atmosphere and they will…read moreabsolutely help you find and get whatever you need for gaming, comics or whatever. i consider this now and always will, my home store. Plus if you join the Patreon you get mad discounts saving money on everything.

MindGames is a great game shop. They carry a lot in stock and the employees are very knowledgable…read more A+