Great experience everyone was professional. Very good dentist office they do very good work..read more

The friendliness and customer service offered by this dentists office simply can't be topped. From…read morethe lovely, charming receptionist, the friendly, vivacious hygienist, to Dr. Bell himself, all staff here are as top notch and friendly as they can possibly be. If you are the type that gets nervous going to the dentist, then this is the place for you. You literally are treated like family here and it's obvious that they care about the welfare of their customers.

I took my elderly father in for an appointment with Dr. Bell and I cannot express the gratitude I…read morehave for the way they treated us. Every single person in the office was kind and helpful and went far beyond any expectations. It's obvious that they genuinely want to take care of you, and enjoy doing it. Dr. Bell was awesome and so respectful of Dad. Honestly, the whole staff treated us like family from the time we walked in the door. It's with a heartfelt "thank you" that I recommend Bell & Bell. You won't find better than these people.

My family of 4 have been patients at Triple Crown for several years. We've been able to schedule…read moreappointments easily online and have rarely had an issue with billing. During tooth emergencies, we've been seen quickly. The team has also communicated well with us about our kids oral health and referred us to surgeons and orthodontists as needed. If you're looking for a dentist and are near this office, I recommend visiting here.

Dr. Mary Shields (Nunnally) presents an image of success -- from apparently needing financial help…read morefrom her parents to start her business to now operating multiple lucrative ventures alongside her dentist spouse, including cosmetic injectables training, WinDM training, Louisville Center for Excellence, implants -- lending to what appears to be a very affluent lifestyle affording a sprawling $2.5M home. Unfortunately, that success does not seem to translate into ethical or compassionate patient care. My experience was marked by what felt like deceptive billing practices, including not being clearly informed that the office was out-of-network with my insurance until after treatment costs became an issue, and a disputed balance of $479.20 turned into collections despite their own failure to file it with the correct insurance company after being informed of their error more than once -- AND after a written dispute was filed. In fact, when written concerns were raised about the quality of the work and the billing issues, the response I received was deflective, dismissive, and condescending rather than professional or solution-oriented. We had services that were not performed to proper standards and necessitated multiple visits but were still never resolved - leaving painful and sensitive teeth that had to be treated elsewhere. She never reached out and never apologized for the substandard care or inconvenience. "Their efforts" consisted of making excuses and minimizing the issues followed by a dismissal letter sent certified mail. It was an unprofessional, shallow response to legitimate concerns -- much like you can see in her response to other poor reviews for Triple Crown Dentistry. The office culture also came across as highly image-focused -- giving the impression that appearance matters more than patient comfort or transparency. (Just visit the FB page) Overall, the experience left me feeling misled, undervalued, and deeply disappointed by a practice that appears far more invested in luxury branding and profit margins than quality services, patient trust, and accountability. The dental work was substandard, dissatisfactory, and rushed -- she's obviously stretched too thin to prioritize quality patient care and responds to legitimate concerns defensively rather than constructively. The over billing practices also raise concerns -- as another online reviewer indicated -- charges were significantly higher than standard for several services, seemingly at the patient's expense. I imagine it lends to the lavish lifestyle. Save yourself the money, frustration, and unnecessary headaches by going elsewhere.

I've been getting my teeth cleaned, x-rayed, etc here since 2018 and have always had very good…read moreexperiences, from their comfortable office and friendly staff to their excellent text and email appointment reminders. I would recommend them (and do) yo anybody I know!

I went last Thursday for the first time to see Dr. Cropper. I was told I had 7 cavities that…read moreneeded to be filled. I went into their business office to get a copy of the supposed teeth that were rotten and there were 10 actually listed. I told them I wanted to get a second opinion and went to my old dentist this morning. I have no cavities. It makes me sick. How many people's teeth has she done needless work on?

One of the worst dental experiences I've ever had. The numbing injections were extremely painful,…read moreand then the dentist left the room and allowed his hygienist to trim the filling. Isn't that outside the scope of practice for a hygienist? While she was working, she got too close to my gum line. Even though I was numbed, I felt sharp pain and involuntarily jerked three times. I also felt the tool hit another tooth but didn't think much of it at the moment. When I got home and checked in the mirror, I saw a chip in that tooth! I called the office to report what happened, and they asked for a photo. After I sent it in, Dr. Kall claimed that based on my previous X-rays, the divot was already there. But I had never noticed anything wrong with that tooth before the procedure. To top it off, I'm still experiencing pain at the injection sites. I really hated to write this review, but I wouldn't want anyone else to go through this kind of discomfort and frustration.

I have been going to Dr. Kall for over 30 years and hope to do so for many more. His staff is…read morefriendly and compassionate. His care is skillful and treatments, while not pleasant, are very tolerable. I'm a "highly sensitive Person" and they accept me with care. They always put numbing gel on my gums before cleaning treatment and put on soft relaxing music. He has been advocating for mercury free dentistry for decades and also has a wealth of knowledge about supplements that help support dental health.

Been coming here for years to keep my teeth in tip top shape…read more Making appointments is easy, close to my home, and service is always professional. This Denist has been around for almost thirty years, serving our community well.

I liked this office a lot. The staff is helpful and efficient and the doctor was great. He focused…read moreon what I needed and not what he could sell me. They helped me with my insurance and followed up to be sure I was okay after my treatment. I liked the small office atmosphere. Everyone was friendly and I could tell they liked working there. I will definitely go back.

I give them a good impression, they give me a beautiful crown. rarely do i have to adjust, and if i…read moredo, its on the occlusal/incisal...probably from a super erupting tooth via short temporary. can't say enough about this company. very pleased with their quality!