Service there was great. I explained my grandson's needs for his first pair of shoes. He has one…read moreclubbed foot and getting different sizes was no issue! The sales person was attentive with him, careful, and told us how to tie his shoes to get extra ankle support. Will certainly be back!

Definitely wouldn't even give them 1 star. The manager is so rude and so was the blonde girl he was…read moretraining. They are very unsocial and just stare at you like they don't want to be there. They measured my daughters feet wrong. They were trying to tell me she was 1-2 sizes bigger than she was and when I showed the girl she was whispering to the manager how I was yelling at her. My older kids heard them. That's so rude. They didn't want to help us and lost a customer. We had to drive out of our way for nothing. Horrible customer service. Do not go there. Now we have to drive to Canton to get my 2 year old sandals because their gift cards are in store only.

First visit was not treated well. Second visit absolutely…read morewould go back again. Great owner and most of the employees are awesome.

Vertical Runner is more than just a running store--it's a true community hub for athletes of all…read morelevels. From the moment you walk in, you're greeted with warmth, expertise, and a genuine passion for helping people move with joy.

I needed new sneakers. When I walked in the door my old running coach is working here now and he…read moredid an amazing job getting me into two pairs of fantastic running shoes. He told me the sneakers I was in or giving me too much support and my knees have been bothering me so he recommended a different pair of sneakers for me after watching me run and they feel amazing. This is exactly what I want in a shoe store. There's nothing better than having a well educated qualified person helping you get a good pair of running shoes.

I wouldn't dream of going anywhere else for running shoes! Even when I've been away at college, I…read morewait to get new shoes until I come home or I have my mom mail me a new pair. Everyone who works here is more than experienced when it comes to running, some of them are even coaches at local schools! A lot of them run all the local marathons, which is so cool to hear! Almost all of them have given me small bits of advice while they watch me run, and all the advice has been just what I never knew I needed! When you're trying on shoes, they try to give you about three different brands to try. I've been using Saucony Everun Ride 150's, but my high school cross county and track coach who works here recommended some Mizunos to train for my half marathon in. I LOVE THEM! I've only ever used ASICS and Saucony, but I was blown away with my Mizunos when I test ran them. That's another thing! They let you test run the shoes! They always tell you to go outside their store and run some to see how they feel. This has been extremely helpful! Shoes I would have bought had I (not practice ran them) ended up feeling like they were gonna fall off while I ran or pinched my toes. Seriously, I don't think you should go anywhere else for your running shoes! This is your place!

We told the sales person that my husband was having balance problems. She brought just the right…read moreshoe for him to try. He bought 2 pair and feels secure when he has them on. As we were leaving the store, I mentioned that I had broken my ankle and that sometimes it gets very sore. She recommended that I try an insert which has really made a positive difference.

1st; know that we have not visited nor will we or any of our extended family be recommended to…read morevisit this store... We recently moved to OH from GA. My wife has some special medical issues and called our favorite shoe store in GA to find someone here in OH. They Thought - this store might be good to go to; MY WIFE Called the store to ask some questions when the 'owner' grabbed the phone from the employee - rudely told my wife they had NO time to talk to people on the phone or deal with people with special needs. He then hung up on her. I would not take my wife or go to someone who is that arrogant that they would not answer a customer service question on the phone. SO any in store "concern" or service in my opinion would be fake. (By the way- in the past 6yrs; we purchased at least 6pair of shoes from FOOT SOLUTIONS of ACWORTH, GA - our previous shoe store.)

I wouldn't recommend. The price for a girl's basic black polo is $15.99. The Polo was washed once…read moreand the stitching fell out. I took it back with the receipt and wanted to exchange them. The older cashier looked at me as if I were being unreasonable with my request. I explained that I just purchased these a week prior and washed once and it was falling apart. At this time, I decided to get a refund because of the hassle I was given. I found same basic polo for half the price at Old Navy. I won't be back! Rude staff, poor quality in merchandise and over priced

I have been to this store at least 5 times over the past 5 years and have been happy with each…read morevisit. Not sure what the other reviewer is speaking about with rudeness or item quality, because that hasn't been my experience ever (there's always more to the story isn't there?). The 2 ladies who run the store are knowledgeable about the uniform requirements for the area schools, which can be very diverse depending on the grade of your child, etc. The quality of the items has never been an issue, allowing me to give the clothes to others after a couple of years. They are always very helpful and friendly and the prices are certainly competitive. To me, this business exemplifies the concept of why we should "buy local". Give them a try for your school-specific needs.

Royale Clay, fit specialist, was really great to work with. Everyone that has waited on my husband…read moreor I over the last 20 years has been very knowledgeable and helpful. Sometimes you have to wait to see someone. But once it's your turn, you are not rushed.

Went there yesterday to exchange some shoes I bought online and left there with a pair that fit my…read morefeet way better while meeting my needs. The lady who helped me explained the features and took her time to help me get a good-fitting pair of shoes.

Stopped in to buy some tick spray and instead of just telling me it's upstairs, buddy walked me up…read moreand showed me where it was. He also gave me a quick rundown on how to use it and the history of said product. If only all workers could be so helpful. Didn't know this place was even here till recently. I'll be back when up that way. Reminds me of the stores you see in various mountain towns. People want to complain about the price of the clothes obviously don't know what they're looking at. It's about the same price online for those top-tier brands. Check em out!

Well they may be a real daisy, but they got some mighty expensive shippin costs. They charge so…read moremuch for shippin that I expected it to be hand delivered by the Pony Express. Bein an Ohio Boy (I was born in New Rumley) I like doin business with folks from my home state, but the shippin costs killed the deal for me. Now I am used to high shippin as I am generally always somewhere out in the Great Plains (trespassin) but even I got my limitations. Just ask Sittin Bull. Happy trails ya'll

Some of the workers are nice and some aren't! But I will still come back there because they have…read moreeverything we need. Other than their walking boots I wish they tell the people it's really squeaky . They have plenty selections to pick from.