Robert squeezed in an appointment to remove my tint on a busy Saturday morning. Service was fast. My car was finished in the time it took to walk to the coffee shop, enjoy my drink and walk back. Pricing was competitive and Robert was really friendly and helpful. Thank you! read more

Called in and Robert was super professional and reassuring. Came in a few hours later and the job was done perfectly and on time but a really great crew of guys who genuinely cared about my satisfaction. And I am 100% satisfied and recommend this business. Great work at a fair price. read more

Robert and his team were fantastic. They fit me in quickly, were responsive and very reasonable. Would highly recommended them.

This is my second time here and the quality and craftsmanship is exquisite and the cyatomee service is amazing. I will keep coming back here for years to come. read more

Robert and his dad were amazing! They took my car in on a Monday afternoon and got my car windows tinted in less than 2hrs. A day after I noticed some specs on my window, I took it back a few days later and they fixed it immediately. I was really pleased at how attentive and informative they were. We even got my Fiancés windows done and I really appreciated their honesty when it came to re-doing his windows because there was a good chance removing the tint would compromise the defroster on the rear window since the tint was old. BUT it all worked out and the job was flawless. I highly recommend coming here. Great service and quality work. read more

VIP Auto Customs - Absolutely love the tint! (Rear and back door windows were done with "limo" tint). - Auto Customization Near Me - Pasadena, California

Came in for some wrap for my BMW i3, Brandon was very knowledgeable and helpful! Got a wrap gloss black wrap and now my car looks excellent! Thank you for your help VIP! read more

Had high hopes and expectations for this place, but the tint I agreed to ended up not being as dark as I wanted for front and back windows. I showed the car that I wanted the darkness to match on the day of. I called the managers but did not get a good resolution (like a replacement of the tint at no cost) - ultimately disappointed in the handling of the installation. I want to support this place, but not good customer service read more

Absolutely the best shop in the SGV. Professional team and quality materials. Ii highly recommend this location for all of your custom needs. The prices beat all overpriced quotes from Glendale, or Azusa shops. They all use the same brands ceramic tints. Military friendly too. read more

VIP Auto Customs - Auto Customization Near Me - Pasadena, California

VIP Auto Customs got my car in on the same day for a window tint. They did a great job and were pretty quick in completing it. They took their time explaining the different tints and pricing and in my opinion their pricing is fair for the quality and job they do! Highly recommend them and will be coming back with any other cars read more

We had VIP Auto Customs dip our silver Tesla emblems (front and rear) to black. They did a great job. Were flexible with timing and honored their Yelp 15% discount. Highly recommend! read more

I can't recommend another shop that provides tint services higher than VIP. I've seen some reviews that don't agree but I've had nothing but professional service from the guys at VIP over the years. Since 1993' they've been doing what they do so that should tell you something. Generational businesses are hard to find and this is one of them. Thank you very much guys for the great work on my latest car. read more

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VIP Auto Customs is the best. They are quick, reasonably priced, and do great work. Went in for tinting and within a couple of hours I had a quality tint installed flawlessly. Brandon and Robert were both extremely helpful and honest. They show you the tint you are getting compared to the other levels of darkness which is very helpful to see. Highly recommend. read more

Found a Groupon deal and called them for an appointment. I talked to Oscar who was easy to talk to. I set up an appointment for 9am. I was the first car to be worked on for the day. 5 window job on my 2018 Honda Civic Hatchback took only 1hr and 15mins. The guys did an excellent job on my tint. I highly recommend coming here for your tinting needs. Good to know that the 3M I selected offers lifetime warranty. If your hungry while waiting for your car to be finished, walk over to Wonder Burgers for an all day breakfast burrito! read more

I have gotten two of my cars tinted here. Very helpful staff and the tint looks great. Would go back again for my next car!

This is a weird review, because I'm reviewing this business not on their work, but on the fact they turned down a job they didn't feel they could do well. I needed my motorcycle tank wrapped, was able to call and describe the job, and based on various factors they decided not to take my money because the result wouldn't be up to their standards. These guys made the right call, and saved me money while doing it. They took the time to get on a video chat to see the tank and explain everything. Great shop. Will think of them first when I have future wraps that are beyond what I want to DIY. read more

The nearby Baker Body Shop recommended this place to me for window tinting after they did minor repairs on my car, a Kia EV6. After checking with other businesses through Yelp, they had a reasonable price for the positive reviews. I chose a light tint that blocked UV and heat. They originally expected to take 2 hours. It took 3 hours due to minor complications. The tint had streaks as I was told, but the streaks disappeared by the next day as promised. My car looks great! I still have the tape over the window switches to remind me not to open them for a few days, a much appreciated touch. I forgot the name of the guy who helped me (Robert maybe?). He was great and thoroughly explained the tints and lifetime warranty. I highly recommend this business. read more

Hardwire a dual dash cam to a 2016 Dodge Challenger is the service rendered at this shop. Simple procedure, right? I bought the dash cam with its own battery pack to be hardwired. From far away, it is flawless. The dash cams are centered and the wires are hidden. However, in the process, the paneling of my dash on the passenger side got damaged. One part is cracked in two pieces while a bottom piece has a cut. On the plus side, their customer service is great. A person may say that the damaged area could have been broken by the owner or passenger but I almost never have any passengers. If someone did hit that area, it would be lower and would not have created a cut/gash. It's a hassle to replace this part since it's not a normal thing to replace. Also, I had a review posted before but it got removed somehow. Bad but truthful reviews don't disappear out of thin air. A friend of mine had an issue too, service and review wise. Be careful if you are getting anything done other than a car tint. ---------------------------------------------------- Hi Richard, Thank you for reaching out. Yes, it was a year and a half ago. As you can see in the review above, I mentioned I left a review before but it is no longer available. It was removed. While I may not have contacted you directly, the issue was brought upon an initial review that was posted soon after the service was rendered. It is easier to post a review on Yelp because businesses get back to you faster that way, for the most part. The main reason as to why Yelp is Yelp is for customers to review their experience or a service with a business. The issue has come to my attention again because I was conversing with a friend who posted a review on your Yelp page and that review was removed but managed to get it posted again after contacting Yelp support. Feel free to message me through Yelp for future communication. read more

VIP Auto Customs - Auto Customization Near Me - Pasadena, California

Love this place. First off their customer service is amazing, they walked me through it and told me exactly what I needed. They were so helpful and I'm so happy with how my car turned out. This is my second car I've gotten tinted here and my dads car got tinted here. The process only took a couple f ours, they have made my experience here so easy and exciting. read more

VIP Auto Customs - Auto Customization Near Me - Pasadena, California

Took my vehicle in to have windows tinted and they were very attentive, on time And just Great Customer Service! THANKS GUYS. read more

I took the motorhome in to have the front hood glue removed after I peeled off the damaged protective plastic. The owner gave me a 'floating price' then did a test patch to see if the solvent worked. When I returned the glue was completely GONE and the price went down. I appreciate their doing a really excellent job, also their honesty in not taking more money than necessary to to do this work. Highly recommend ! read more

This review is long overdue... In January of 2020, I got black matte vinyl on the trims of my Tesla model 3. I also had my windows tinted. As soon as Robert and his crew were done adding vinyl to my car, it was already imperfect (i.e. messy job, creases in the vinyl, and some parts were not properly stuck to my car). I made a few comments, but decided to just bear with it and see how the vinyl sticks up overtime. However, I should have called back the following day and requested a refund, because the work they did on my car was terrible and unacceptable. I'm still incredibly angry and frustrated. Find a better place to get work done on your car... read more

The crew at VIP Auto Customs was great to work with all around. I brought my brand new car here straight from the dealer to get protected with XPEL PPF and tint put on. They constantly updated me on the progress of the car through their text messaging system which was awesome and made me comfortable leaving my car with them. Not only that, they assured me they would keep my car indoors over night since the PPF install was going to take a full 24 hours. The PPF came out beautifully as well as the tint. Not a single bubble in the tint. On top of all of this, they do a courtesy check up 7-10 days following PPF install to take care of any imperfections (such as minor lifting at the edges, which is common with PPF after it cures). I'm so glad I trusted them with my brand new car and would do it again in a heartbeat. Both Robert and Brandon were a pleasure to work with and really make you feel like a VIP. read more

VIP Auto Customs - My car after PPF and Tint install. - Auto Customization Near Me - Pasadena, California

Great service. JD and Robert (manager and owner respectively) seem like honest folks who are not trying to upsell you with any high pressure tactics. Lifetime warranty on the installation gave me peace of mind. Had an issue with tailgate not latching properly. Their installation may not have been related to this, but they took the time to get this remedied later on that day. Happy with the window film and look forward to seeing how well it works next time I'm out in the desert! read more

VIP Auto Customs - Auto Customization Near Me - Pasadena, California

JD was very helpful in solving a fog light housing issue borne by the manufacturer. cheers to that read more

VIP Auto Customs - Fog lights on my 2016 Honda Odyssey ex-l - Auto Customization Near Me - Pasadena, California

Currently waiting for my car to be tinted. The gentlemen who initially helped me was great in explaining all the tint options and different levels they have. He even recommended the lower priced one since I am leasing my car and will be turning in back in a few years. So far, very pleased with the service. I'm looking forward to see how the job turns out. Update: Tint job looks great! Been two days and very happy with it. It takes 3-5 days for the film to dry, so hopefully it holds up as it is now. read more

VIP Auto Customs - Auto Customization Near Me - Pasadena, California

Got my car wrapped here. Was referred by a gentleman at Al and Ed's nearby and they did not disappoint. The staff were really patient with me choosing the right color. He went the extra mile with the tricky color I was trying to decide on. Never felt rushed, price was fair and they made a convenient appointment. My car was ready as promised and they even took off my dealer plates and put my personalized plates on! I planned on doing that myself and kind of dreaded having to do it.. mostly out of laziness. Anyway, they definitely exceeded my expectations as I had a wonderful experience. Could not have asked for more! read more

VIP Auto Customs - Lavender Pearl - Auto Customization Near Me - Pasadena, California

Quick, for my particular job. Good customer service. I will definitely do business with them again and recommend them to others.

My advice is to stay away from this place. The owner doesn't honor the deal his employees have committed to. The deal was agreed upon, and an appointment was set up. A few days before the appointment, the owner wanted more money. read more

Extraordinary job by Brandon and his team. Beautiful tent for my car and very quickly done, exceptionally high-quality. Recommended!

I wanted to reduce the glare from the glass roof of my new Tesla S. My eyes are quite sensitive to light, and my sunglasses only protected from glare from the windshield, not from the glass roof. VIP delivered on time a perfect job at a fair price. I could not ask for more than that. read more

Quality and service. The team at VIP kept me up to date on progress and my new ultra red Model Y turned out great.

After looking around on yelp for a while, I decided to get my windows tinted here and have a small amount of chrome deleted. I chatted with Robert on Yelp for a little now before committing to this place and I couldn't be happier! Making an appointment was super easy and they took care of my car in just a few hours. I've waited a little to post this review just to make sure I'm happy with the work they've done- there were bubbles at first, which they assured me they would go away, and they have! The tint looks great and I am very happy with the work done. Eventually, I think I'll come back for my windshield! read more

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Robert and Brandon were great. Straight forward with the price and the timeline. This is my third card that I had brought here and recommended to other friends. That should say it all. Never disappoint. read more

I've known Robert from VIP for years! Not one bit surprised of VIPs professionalism and amazing work. Great customer service (availability was immediate- which I needed), great products and my vehicle looks great. Most importantly, I have great visibility. Highly recommended! read more

Wanted to install a backup camera in my wife's 2009 C300 and JD responded right away to my inquiry. After providing some more details and a picture of the dashboard, he was able to give me a quote. It wasn't cheap as it was a complicated install but, it turned out great and looks really clean. My wife also has CarPlay too! Since my wife only has about 60K miles on it and still runs great, it was worth spending the money. JD and his crew were great and I highly recommend them. read more

VIP Auto Customs - Kenwood double din with carplay in 2009 C300. Looks pretty clean and got a backup camera installed too. - Auto Customization Near Me - Pasadena, California

Had my Tesla tinted and wrapped 6 years ago and went back to them with my new car. Their prices are good and the workmanship is excellent. I highly recommend them for tinting and car wrap. read more

Could not recommend this place any more highly! I called yesterday around 4:00 PM to get a general quote and was assisted by Robert. I dropped my car off just before they closed at 6:00 so it would be there for them to work on first thing in the morning and Robert walked me through the various options they offer for window tinting. He was very courteous and personable, and I never once felt as if he was trying to "up-sell" me to get something more expensive. By 10:30 this morning I already had a voicemail that my car was done and ready to be picked up. Super fast, convenient, and NICE PEOPLE who did a GREAT job! read more

Excellent.. I highly recommend this shop for your car tinting needs!! Initially spoke with Robert on the phone to get the quote. Very knowledgeable about the products and will honestly tell you what would work for your car. I got the 20% on the rear, back and front windows and I believe it was a 10% on the windshield. Met up with him to get the car tinting done and everybody was very warm and professional, helping me with the stickers on my car that needed to be removed. They told me to be careful putting the stickers back on because it would mess up the tint. Fantastic job done.. the windows look amazing. They even put on my new license plates. Thank you for all your help! I will definitely go back if I get a new car. Great doing business with you! read more

I went to the Glendora and Pasadena location for 2 different jobs! BOTH places did a PERFECT job and their prices are VERY reasonable! Chris at the Glendora location installed 2 American flags AND a rear decal for $50! It turned out seamless! Robert in Pasadena did a front hood decal that turned out perfect for $100 including materials! I can't say enough good things about this business..they take pride in their work, their prices are very reasonable, and they treat you like a friend! read more

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I recently visited this business to get some tint installed on my vehicle. Word to the Wise, and word to savvy business owners, when you request an estimate for some thing and one of your employees has to search his brain for a price, even though you have been in the business for years, That's a bad sign. #MoneyGrab #AlwaysGet3Estimates read more