I drove all the way up to Albuquerque from Taos. It was hoping these guys could keep my RV there…read morewhile they're working on replacing my DVD players and stereo but they don't have a place to keep your car. They have ordered all the equipment and I'm looking forward to having all the new bells and whistles perfect.

The staff are very knowledgeable and nice. I got rid of my sad stock amp and speakers in my new…read moreTacoma and added a subwoofer. Worlds different and a much clearer and deeper sound.

only place I could find for a same-day installation for a new radio and backup camera... Reasonable…read morepriced... same set up from Best Buy gave me an installation date of almost 2 months out. Joe, the installer was very attentive and knowledgeable. Will definitely come back again for audio needs.

Super happy with my service. Got done super fast and for an awesome price. Worth the drive from Rio…read moreRancho

Don't do it. They will charge you 25% for deposit and will not disclose that it's non refundable…read moreeven if it's within the day that you cancel. Reason being is that they held the product... like for 2 hours. It's not like they are running out of it, it's just scammy. Even dealerships don't do that kinda thing. Go somewhere else.

I went in yesterday to have a security system removed that they didn't install but were willing to…read moredo the work. Years ago I had bad experiences with AE but this location was different. Everyone I talked to was very professional and courteous. I stayed in the floor area while they worked on my vehicle and observed them treat every customer the same way. I'll be defiantly plan on going back for any further and will also recommend them.

I'm a boomer. The last time I did anything with a car stereo it had a cassette player. So when I…read morewent here for help, Ervey was the man! He realized that I'm clueless, so he patiently explained everything I needed and wanted, even though I myself wasn't aware. In short matter he'd fixed my 4 Runner and we were good to go. The price was right and the service exceptional. I've found a home for all my auto stereo needs! Thank you!

One of the best car audio shops I ever visited!!! Erv listened to my current sound system,…read moreexplained to me the pros and cons of my current set-up and gave me several different options on how could improve it. That's the kind of expertise this shop has!!! Received a quote on the spot. Top notch installers. There was no upselling and prices were very competitive. I had a DSP installed and my sub put on a separate amp. It is amazing how clean and good the music coming from my speakers is!!!! I am definitely returning to this place in the future and recommending it to my friends.

I went in just browsing. Customer service is great here they will work with you with scheduling and…read moredecent pricing. Unfortunately, I have decided that I don't want allow system in my car mainly now I am 50 years old but something I really enjoyed in my youth

First off, they put a stereo and speakers inn, and you turn it up and it rattles in the door.. Not…read moreleaving the system I wanted in there. Then they tinted my windows. I want to pick it up. I took it home and it was bubbling underneath, so I took it back, they redid it. I took it home, did the same thing, and he told me.That's how it is deal with it... Now they won't answer my phone calls or nothing.. and when they put their tent on whatever they use to clean the window that ran all the way down my door into my window controls and the left of there didn't even clean up their mess... I will never take another vehicle there ever...

Had a new backup camera and upgraded stereo installed in my older vehicle. Driver's Den was…read moreknowledgeable, inexpensive, and efficient. They made sure I got what I needed, for a reasonable price, and in a reasonable time. Absolutely the go-to business for car audio/video.

I needed a dash cam installed in my car, and DRIVER'S DEN did a fabulous job! Not only did Jim…read morefully understand all the complex technical issues to connect and wire up my camera, but he and Rick hid all the wires with amazing precision and expertise - NOTHING shows! Mind-Blowing! Super Impressive! Also extraordinary is his fantastic line of high-end auto stereo and audio equipment. You would salivate just looking at his shelves! Anyways, Jim & staff did an AWESOME job installing my camera! Absolutely highly recommended! NOTE: Note be confused with Driver's Den Auto Sales

Excellent, friendly service. Worked with me on the phone, then fit me in for a quick install at a…read moregreat price.

I have used them a few times and they hit the 5 stars every time. Amazing service- great products…read moreto choose from and they will always steer you in the best direction. Great staff and support afterwards to support their product and service. Look no farther than the capable guys at this location !!! Dean

HAD AN AMAZING EXPERIENCE -Customer Service 100% Product…read moreAvanti Keyless Entry 100% Installation 100% Follow-up on questions/concerns 100% Kathie K Your knowledge, skills, compassion and customer service is something that cant be taught. You are simply the best. Bill thanks for caring, making sure your customers are 100% satisfied. You keep your word, follow through, and integrity I am now a returning customer for all my accessories. Rodney you went out of your way to make sure my installation for truck was a completed correctly. Thank you for your knowledge, time and going the extra mile. I had the best experience. ****This company has a exceptional team. Will recommend you to my family and friends.***** THANK YOU - SONIA G

High quality seat covers for my Camry and installation. Really helpful staff. Interesting to look…read morearound the store. Just wish the installation hadn't taken so much longer than they said.

Worked with King Kong and Garcia dealership to replace cloth seats in my new Honda SUV with…read moreleather. Excellent communication and result. I took Reggie's advice and added a ceramic tint to the driver and front passenger windows - they did it that day, and what a great upgrade!

Hey, sometime folks might be having a bad day and it has nothing to do with ownership. I've been…read moreworking with Reggie, the owner, for the past few months. My story is long... I got a new Subaru in 2018. I wanted King Kong to do my install of my two-way car alarm and my subwoofer with bass control. I was recommended this place by an old Audio Express guy I trusted who goes by "Doc." I knew not buying my items there would cost to install (of course if you buy from them install is less). I did buy insulation so my car doesn't rattle apart. It cost me $400 total. This first situation was no bueno. The guy installing my alarm was frustrated. He broke my subwoofer box, lost my fabricated box to protect my amp under my seat. Walked off the job after calling me and telling me my car was done-- and it wasn't. It was a mess. But they did their best on-the-spot to fix it. I was living in AZ at the time, they wanted me to keep it there, but I couldn't, but I was assured I could bring it back "whenever" to get it fixed. Flash-forward to 2021... I'm back in town and need my instillation fixed. I went to Reggie, told him what Subaru had been telling me. He uninstalled my alarm so Subaru could check my car out. No charge. My car got handled at Subaru, I called Reggie, told him Subaru told me that I could get it reinstalled. I contacted Reggie, he scheduled with my partner for a reinstall. On the day of, my partner came in, waited in the waiting room. They reinstalled my alarm. I've not had any issues with it for a bit. I'm hoping it's all been fixed. If not, I'm sure Reggie will work with me. The thing with cars is you have to be ready to work with the alarm staff and your dealership staff. Finding a place that installs your alarm and insures their instillation is important. Here we are 2+ years later and Reggie is here to make sure my alarm/stereo are working. Only because of the initial loss of investment with the lost fabrication box, and the fact that sometimes the woman at the front desk does not wear her mask (during a pandemic that is especially deadly to disabled folks like me) are the only reason that I'm not giving 5 stars. I will go there for upgrades in the future. I trust Reggie. I trust that he backs up his work, and takes ownership for his employees. This is important in the car industry. Trust. Loyalty. 10/10 would return!

I ordered a game and went inside to pick it up. I stood in line and waited at the pick up area for…read moreno one to acknowledge me for over 10 min. I looked around to see if anyone would help me, but they were busy with checking people out. It was awkward, but thankfully someone walking by helped me. Best Buy has good deals, but customer service is lacking.

WORST EXPERIENCE EVER!…read more We ordered went in and purchased our items Feb 7th they didn't completely deliver our order till March 12th with multiple delivery dates changes last minute with no regards to your schedule. They continue to schedule deliveries even when you tell them that the date doesn't work for you. The managers Ari and Shawn need major training in how to communicate with customers and follow through with promises. Best Buy's customer service department over the phone is incompetent and do not listen to anything that you say and you will be bounced around over and over again. The only positive part of our experience were the sales reps Stephenie and Dylan as well as the delivery guys Mario and Sergio (who don't even work for the hotel circle store) who did all they could do to make our experience better as they saw what a horrible experience this has been.