I'm a boomer. The last time I did anything with a car stereo it had a cassette player. So when I…read morewent here for help, Ervey was the man! He realized that I'm clueless, so he patiently explained everything I needed and wanted, even though I myself wasn't aware. In short matter he'd fixed my 4 Runner and we were good to go. The price was right and the service exceptional. I've found a home for all my auto stereo needs! Thank you!

The head guy there with long hair,omg. He stood outside and argued with me about how the 3 point…read morevideo rear view mirror worked. Then, he had me (female) follow him inside to prove his point. When he realized he was wrong, he doubled the price of the quote they had given me. I couldn't continue business with that man, so I took my money elsewhere. It's okay not to be up on the latest technology, but you shouldn't mistreat customers.

Excellent service. No sales pressure. They were honest about my options, and were able to do the…read moreinstallation right away. Before I knew it, I was driving down the road enjoying my new radio. Support your local small business!

Excellent, friendly service. Worked with me on the phone, then fit me in for a quick install at a…read moregreat price.

I went in just browsing. Customer service is great here they will work with you with scheduling and…read moredecent pricing. Unfortunately, I have decided that I don't want allow system in my car mainly now I am 50 years old but something I really enjoyed in my youth

thanks for making things right I appreciate that at first I…read moredidn't think I would ever come back to this place but after making things right I'll continue bringing yall my business appreciate it

I got into a pinch and needed someone reliable to install airbags I'd purchased in my F250. John…read moreand the good folks at Ultimate squeezed me in quickly and did a grear job. The final install cost me far less than he'd originally estimated and my bank account is very thankful for it. They did me right. The'll take good care of you, too.

Quality work personnel is awesome. Customer service is awesome. Recommend them 100. I recommend him…read moreto everybody.

This business has been a nightmare to deal with! The owner of the business died from Covid a couple…read moreyears ago, and it's Jackie, the wife of the deceased, Angie, the daughter, and Sammie, the son in law running the business. They rarely ever answer their business phone, and all communication is done via email by the daughter who does it from home. The daughter claims that they had several techs when I first made my $9,100 deposit on April 12, 2024, and now they only have the son in law, who was rarely ever there doing any work. They made the mistake of getting greedy and overbooked themselves, and, unlike the founder of Gilson's Auto Body, they have no idea how to run a business. Every time I contacted the daughter by email, I was simply strung along with excuses and lies. I told them they should have refunded my money when they realized they were overbooked instead of keeping my vehicle indefinitely without it getting repaired or giving me a completion date. But Angela, the daughter, tried to gaslight me by telling me I was the only customer that wasn't patient and compassionate, despite the many negative reviews they've gotten over the past 2 years. But, after over 6 weeks of waiting for them to even start working on my truck, I finally had enough and on Friday July 5th I filed a complaint with the New Mexico Justice Department Consumer Complaint Division. The following Monday, they sent out a group email to all of their customers that they are closing their business for good and will be locking their gates and appts must be made to pick up vehicles. But I had to threaten that I'd bring a police escort if they didn't allow me to pick up my truck and they finally let me pick it up on July 11, 7 weeks after I originally dropped it off! In the email notice, they also stated that they plan to refund deposits to all their customers, but it could take up to 90 days because they first have to sell their building and business to be able to get the money to pay customers their money back! They also threatened to file bankruptcy if anyone tried to force them to give them their money back before 90 days! This business is not only dishonest, but they are fraudulent. They take your money and make promises they can't keep! Then they spend your money and aren't able to pay you back when they fail to complete the services that they promised to do. If they don't return my $9,100 deposit within the next 30 days, I will be taking them to court and filing a lien against their property and business!

Had my truck for 67 days and never touched it. There hardly ever open. Been lied to all this time…read more Do NOT do business with this company. They have no direction of what to do. A young manager has no managerial skills at long. I don't think they will be in business much longer. Stay away from if you need something done. You will never get on time. There good at blowing customers off.

Worked with King Kong and Garcia dealership to replace cloth seats in my new Honda SUV with…read moreleather. Excellent communication and result. I took Reggie's advice and added a ceramic tint to the driver and front passenger windows - they did it that day, and what a great upgrade!

Hey, sometime folks might be having a bad day and it has nothing to do with ownership. I've been…read moreworking with Reggie, the owner, for the past few months. My story is long... I got a new Subaru in 2018. I wanted King Kong to do my install of my two-way car alarm and my subwoofer with bass control. I was recommended this place by an old Audio Express guy I trusted who goes by "Doc." I knew not buying my items there would cost to install (of course if you buy from them install is less). I did buy insulation so my car doesn't rattle apart. It cost me $400 total. This first situation was no bueno. The guy installing my alarm was frustrated. He broke my subwoofer box, lost my fabricated box to protect my amp under my seat. Walked off the job after calling me and telling me my car was done-- and it wasn't. It was a mess. But they did their best on-the-spot to fix it. I was living in AZ at the time, they wanted me to keep it there, but I couldn't, but I was assured I could bring it back "whenever" to get it fixed. Flash-forward to 2021... I'm back in town and need my instillation fixed. I went to Reggie, told him what Subaru had been telling me. He uninstalled my alarm so Subaru could check my car out. No charge. My car got handled at Subaru, I called Reggie, told him Subaru told me that I could get it reinstalled. I contacted Reggie, he scheduled with my partner for a reinstall. On the day of, my partner came in, waited in the waiting room. They reinstalled my alarm. I've not had any issues with it for a bit. I'm hoping it's all been fixed. If not, I'm sure Reggie will work with me. The thing with cars is you have to be ready to work with the alarm staff and your dealership staff. Finding a place that installs your alarm and insures their instillation is important. Here we are 2+ years later and Reggie is here to make sure my alarm/stereo are working. Only because of the initial loss of investment with the lost fabrication box, and the fact that sometimes the woman at the front desk does not wear her mask (during a pandemic that is especially deadly to disabled folks like me) are the only reason that I'm not giving 5 stars. I will go there for upgrades in the future. I trust Reggie. I trust that he backs up his work, and takes ownership for his employees. This is important in the car industry. Trust. Loyalty. 10/10 would return!

I'm very happy with the price and service I received from ASAP Glass. There were many customers…read morethere when I arrived. They did a great job on my car and even fixed the rear view mirror that had been jarred loose a week earlier. I would recommend their services to anyone needing their car windshield replaced.

I had a very disappointing experience with L and L Auto Sales in Las Cruces. Shortly after…read morepurchasing my vehicle, I began experiencing serious mechanical issues, including overheating and overall reliability concerns within just a few weeks. I took the vehicle back to have the issue inspected, and I was told that everything was fine. However, within hours of leaving, the same problem occurred again. This raised significant concerns about the thoroughness and accuracy of the inspection, as well as the overall quality of the vehicles being sold. This situation has been both frustrating and costly, especially given the expectation that a vehicle purchased from a dealership should meet basic standards of safety and dependability. I strongly encourage potential buyers to have any vehicle independently inspected and to proceed with caution. Based on my experience, I would not recommend this dealership.

Absolute worse car audio place you can possibly use. Took my money and completely screwed my…read morebattery system, broke my instrument cluster, and gave my car issues starting. Not to mention my audio system doesn't even work. When I came back just to have them fix it they were very hostile and unhelpful and unprofessional

Sold me a USED part, packaging was opened. Never even took the item out of the package and…read morewouldn't let me return it.