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    Recommended Reviews - Mesa Radio

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    Photo of Ruth L.
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    3 months ago

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    14 days ago

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    1 year ago

    Excellent service and knowledgeable owner. Great options and very satisfied with purchases.

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    1 year ago

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    2 years ago

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    3 years ago

    Helpful 4
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    2 years ago

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    2 years ago

    Did a fantastic job installing the radio on my honda. Mike even noticed a damaged wire and replaced it. Very professional and good quality

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    5 years ago

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    5 years ago

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    5 years ago

    Had Bluetooth installed on an 08 Lexus here. Everything went smoothly and price was reasonable. Would use again.

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    4 years ago

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    4 years ago

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    6 years ago

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    6 years ago

    Business owner information

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    Mike R.

    Thank you Quincy. I hope you had a great ride home.

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    6 years ago

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    8 years ago

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    Mike R.

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    12 years ago

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    10 years ago

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    6 years ago

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    Mike R.

    Thank you Dave. Hope to see you next time.

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    Photo of Matthew P.
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    8 years ago

    They install car alarms. I lost my key and alarm key fob. Great and fast service. They reprogrammed my spare alarm key fob it in 5 minutes.

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    7 years ago

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    8 years ago

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    5 years ago

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    8 years ago

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    Mike R.

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    8 years ago

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    Photo of Skye G.
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    8 years ago

    Highly recommended. I've taken several cars here. If you want a quality job by people who know what they are doing.

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    6 years ago

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    10 years ago

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    11 years ago

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    Mike R.

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    9 years ago

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    7 years ago

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    11 years ago

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    7 years ago

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    9 years ago

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    Ask the Community - Mesa Radio

    Review Highlights - Mesa Radio

    The tech here solved a problem in 2 hours that the original installer at another company couldn't fix in more than 2 days.

    Mentioned in 4 reviews

    Read more highlights

    Electric Ave Car Audio

    Electric Ave Car Audio

    (21 reviews)

    Westside

    I recently purchased a Jeep Wrangler and the audio system sounded thin and chintzy. I visited a…read morecouple of car audio places looking for a solution. I went somewhere else first and the person at the counter was polite but condescending. I priced out quality name brand components online prior to coming in. The prices I was quoted were astronomical compared to what I had figured based off what I had seen from various retailers online. After that experience I was a little discouraged, but decided to try Electric avenue based off of their online reviews. The difference was night and day. I was greeted in a genuinely friendly manner. I explained what I was wanting to accomplish and was offered several options. One of the staff members sat in my vehicle and listened to my audio system before recommending adding a subwoofer. I was quoted a price that was about a third of what had been quoted at the first place. I went back a few days later after having decided to go with the powered subwoofer. I was expecting to make an appointment to have the unit installed. To my surprise I was told that they could install it immediately if I desired. The installation was quick (about an hour and a half), clean and professional. I got the sound I was hoping for at a fair price. Not only would I go back here again, but would also refer Electric Avenue to friend# and familly.

    awesome he prices I was quoted were astronomical compared to what I had recommending adding a…read moresubwoofer.

    The Lock Shop

    The Lock Shop

    (30 reviews)

    Uptown

    I wish I had looked at reviews here, but I was in a rush. There were so many issues. I wanted…read morenickel but they only had bronze, so now I hate my door, but again I was in a rush so I took it. They said there was no service charge on the phone, but there was on the bill. When I questioned it Leon argued with me very unprofessionally. They charged $225 for a lock I could buy at lowes for $100 less - same brand. All of that I could have accepted because it was a rush job. However, when I called to say they forgot something, they tried to tell me to do it myself ( they want a disabled 60 year old with a fused spine to climb the ladder to the device on the garage ceiling). When they helped me program the garage opener, they forgot to program with wall keypad with the new code; he is saying it's my fault for not telling him knowing that I'd been living in the house for 2 hours, and I'm not the expert. But okay, I miss it. When I called to ask him to help finish the job, he didn't response the text and call within a business day. Then he said he was busy with people in the store. Then he said he didn't have time, and again, I should do it myself or find someone to help finish the job. He wanted me to wait a week to come back and finish the job because "they're too busy". What makes this abhorrent is his tone and demeaner. He grew louder and more abrupt on the phone, and told me he'd call back because .... well, I guess my call wasn't as important and couldn't ask the people in front of them to wait 2 minutes. Very nice during the actual job. He was the complete opposite when I called to finish the job. The more I tried to explain, the ruder he became interrupting me repeatedly, and having no customer service skills to professionally and calmly explain it to me. To cap it off, when I had a question on the bill, I had to send it to them because they didn't have it. When I tried to discuss with him, he was ridiculously rude and interrupting me again, arguing with me, getting louder, and had the audacity to say he did me a favor ($500 bill). Parts of the bill contradicted the verbal - and again he said I was wrong. EXCEEDINGLY RUDE and no customer service skills. Typical perhaps of age and experience, but to be spoken over and rudely argued with is the absolute worst customer experience. All they had to do was be responsive and say - we'll be out there as soon as we are able and help finish the job. Period. It's called respect of your customers and professionalism in running a business.

    Poor customer service. Invested $250 into a new key fob to include programming. Was told I had to…read morebring it in for programming at the shop but, wasn't told that I had to make an appointment. Wasted a trip to Albuquerque to find them closed and "Leon" had to perform the job. Leon was out. Called back and couldn't make an appointment. Tried talking to him and he cuts me off saying he had someone in the shop. Totally rude and unprofessional.

    Audio Express

    Audio Express

    (51 reviews)

    Westside

    Updated review due to way too many issues. I now give AE an F. DO NOT EVEN CONSIDER GOING HERE! I…read morehad a large install with new head unit with touch screen, all new speakers, sub, amp, alarm, auto-start, and wiring for dash cam, and wired radar detector. This was $6k+ install. I thought the install was clean but I was mistaken. My main issues are getting all items completed, attention to detail, and the communication from them. I originally asked for a hard wire to power my radar detector. Unfortunately, my wife had removed the detector prior to leaving my car at AE. Since this wasnt there they didn't run the wire. It would have been easy for them to just call me and I could have brought the detector. I was also sold a HDMI cable for the head unit which also wasnt installed. The alarm has a status led that was left as a wire hanging on the dash an not proper mounted. I was told that they didn't know if it was ok to drill or install on the dash, but they didn't call me to ask where I'd want this led, a call to me would have resolved this question. They ended up removing my cig lighter port which I use to power a USB hub. I wasnt told this was to be removed for a single USB port. This change left my car with minimal USB options. I spoke to the manager and he ordered me a separate USB module at no extra cost. I had to leave my car a second time to get items repaired and resolve issues. The alarm had an issue with setting off my OEM alarm during auto-start. This appeared to be more of a programming issue not any mistake in install. After the second visit most items looked to be resolved. I did have another issue with a console trim panel not being installed correctly and partially falling off. I took my car a third time and they got this reattached correctly. I would recommend they use a punch list of items to install and to go over the details with the customer where on the dash, console, etc items are to be installed. I would recommend more attention to detail. After spending 6k I had a little higher expectations. If spending 6k doesn't get you a top tier install I am not sure what price would. I just got done with my forth visit and all looks ok so far, I will update this review if anything new comes up. UPDATE: Now a 5th visit to fix another item. I found the passenger side door panel not install correctly. I only noticed when I starting hearing wind noise while driving. I saw the panel bowed up and not resting on the door frame correctly. UPDATE: After looking at the rest of my interior door panels I found both rear panels not installed correctly as well. See the pics below. So, they hung 1 out of 4 panels correctly. I decided not to go back for a 6th follow up since I have zero confidence in their abilities and professionalism. I also found 1 of the door panels with a missing screw that holds it to the door. I will be making some TT\Insta vids to detail this experience and help other from making the same mistake of spending money here. I am old enough to remember a time when you wanted a really good install you went to Drivers Den, Mesa, or Hudsons, if you wanted a mid level install you went to Paradise Village or West Coast Sound, and if you wanted crap you went to Cash & Carry or Audio Express. I see that things haven't changed after all these years. I originally paid to have a camera installed in my wife's car and planned to purchase some audio upgrades, but I am just going to take the loss of the money paid since I find they are way too incompetent. The manager just gave excuses like "ohhh whoopsies..we are human and make mistakes", I agree to some extent but this is just too much done wrong by people I now feel shouldn't be working on people vehicles. I will say the audio does sound good but this was not worth the headaches and time wasted. If you want to waste your time, money, and get kicked in the nuts repeatedly then AE is your place!! No follow up from the manager or owner given all these issue, just crickets! See TT\Insta for #ABQaudioexpress soon to see more of this review.

    Carlos was able to get me a great deal on Carplay in my 1998 Honda Accord. Customer Service was…read moreamazing and they were quick! We went to dinner and came back and picked up my car. Would go back again! Thanks :)

    Mesa Radio - stereo_installation - Updated May 2026

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