Clean areas and restrooms, Nice Staff tasty Mexican food options. Great place to take a rest before your flight. Cereal bar, lots of coffee choices. read more

Vip Lounge Guadalajara - Airport Lounges Near Me - Jalisco, JAL

The staff at both the entrance and the lounge are very attentive and friendly. The lounge itself is clean, not very large, but it offers comfortable seating. The food selection is limited and fairly average just okay, with not much variety to choose from. read more

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One of two VIP Lounges in the Guadalajara airport. Located in Terminal 1. Spacious and updated but poorly cleaned and dreadful food options... Worse than cafeteria food. They seem severely understaffed :-/ At the time of visiting, the buffet consisted of a sad salad bar, two unlabeled soups, and assorted crudités. Small dessert station in the back with shortbread, popcorn, and a VERY high-traffic coffee bar. Some table service offering two ready-to-order pork dishes-- no other options, not even chicken or vegetable... Food aside, the lounge does have a nice amenities like spa, nail salon, kids room, and conference rooms. NOTE: So many KIDS. Screaming kids, at that. Some of the hallway seating offers a bit of respite from the noise, but otherwise the main room is a screech fest... read more

Lounge was clean and spacious. Staff was extremely attentive and our server even went out of his way to prepare "botanas" for us with "chile y limón." He mentioned this lounge usually offers more food options but for whatever reason the day we were there wasn't the case. We still had a good time and we weren't very hungry anyway. read more

Very great service and they have great off the grill options too. It is a tad bit small in there but other than that I can't wait to return here soon! read more

I've been to this lounge several times. It's massive, but the food options are terrible. If you're just looking for a place to relax before your flight other than the gate, I suppose this is fine but I wouldn't come here on an empty stomach. There are plenty of paid food options in the terminal where I would rather eat. Priority Pass accepted. read more

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This east-side VIP lounge ( East side) is surprisingly spacious. It has several sections of sitting areas and, working benches, to suit different needs. They were being kept clean. It has a bar and a limited basic food selection. The servers are very nice and attentive. I got my quiet time relaxing while waiting for my flight. This lounge is better than average PP lounges in the US. read more

The East lounge was easy to find (I had the priority pass app) and got in quickly with my husband. The staff was nice and friendly and we found a spot to sit down. They had plenty of spots close to the entrance, different private seating areas, chairs along the side, or seating in the main dining area. They had a bar in the main area, spot to get coffee and water, light bites of chips or popcorn or cookies or even some fruits. The other options were soup and salad/vegetables. The server that came up to assist us offered two options of sandwiches for lunch, beef dish, and grabbed us some coffees. We opted against ordering alcohol (bar service was available). The service was quick and seamless and staff cleared out our finished dishes rather quickly. Our seating area came with a tv, comfy seats, and access to electrical outlets. It wasn't super loud or quiet, normal amount of noise. There also were private bathrooms, an option for a shower, and spa services--nail salon and masseuse (for an extra charge). The food was pretty good, although a bit limited when it came to the options. The area was clean and comfortable, and the staff attentive. I would definitely come back on a future visit. read more

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I enjoyed the service at the VIP Lounge located in the Guadalajara airport. The check in process was quick and easy, they just needed my ID, priority pass card , and boarding pass, once inside i found a spot in the back and soon after i had a gentleman ask me if i wanted something to drink or eat. I appreciate how clean it was and the wonders staff. read more

Vip Lounge Guadalajara - Back area of lounge - Airport Lounges Near Me - Jalisco, JAL

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Using the PP access, not a bad a lounge Guad! It's quite spacious which meant that there was no wait to check in or finding a place to sit! Unlike the other lounges, this VIP lounge had a more "serviced" nuance where someone comes to you to take your order for food and coffee based drinks. Breakfast was available at my time with options like mollettes, chilaquilles, croissant and scramble eggs w/ ham. There are a few items you can grab at the buffet like yogurt, fruit and snacks, but no silverware to be found. There's also a couple of mini fridges for soda, but no water. There are a couple of sectioned off couches too with TVs showing F1, so it was a nice area to relax as well as cushy chairs/recliners coffee table setting. read more

Wonderful service the staff was very attractive and the lounge was clean I hade a wonderful experience and relax thanks

Muchas gracias, Alejandra y Norma por la atención. Tengo un muchacho que nos ha atendido también no me acuerdo su nombre, pero fue una buena experiencia. Muchas gracias a ustedes. Nos miramos pronto. Gracias el manicure al 100 read more

Vip Lounge Guadalajara - Airport Lounges Near Me - Jalisco, JAL

Recently entered this lounge prior to an evening flight using our Priority Passes. It is relatively spacious with various seating types, including cozy couches with accessible power outlets. We arrived at an awkward time where they only had salads out and snack foods, including potato chips and popcorn. Food options were limited and drinks are not self-serve. They also did not offer any non-dairy milk options for espresso drinks. That being said, it was very clean, WiFi was fast and staff was very attentive. Entramos a esta sala antes de un vuelo nocturno utilizando nuestros Priority Passes. Es amplia y cuenta con varios tipos de asientos, incluyendo sofás con tomas de corriente accesibles. Solo servían ensaladas y bocadillos, incluidas papas fritas y palomitas de maíz. Las opciones de comida eran limitadas y las bebidas no son de autoservicio. Tampoco ofrecieron opciones de leche vegetal para las bebidas espresso. Dicho esto, estaba muy limpio, el WiFi era rápido y el personal fue muy atento. read more

They were pretty busy but the waiters were still attentive. The food was pretty good overall. No complaints.

The service was stellar, the food heartily, fresh and most of all delicious! $35 dollars for two of us, worth every Penny and more! read more

Vip Lounge Guadalajara - Airport Lounges Near Me - Jalisco, JAL

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I arranged for my mom and aunt to stay at the VIP Lounge in Guadalajara while they waited for their next flight, scheduled for 4 AM the following day, after their plane left 30 minutes before its scheduled time. My aunt is handicapped, making travel extremely difficult for her, and with hotels an hour away, the lounge seemed like the best option. Unfortunately, the experience was anything but VIP. They paid 1450 pesos (about $80 USD), only to be treated poorly from the start. The staff were unfriendly and told them they would have to leave by midnight, which was a lie. They were not informed about the areas for comfort or the food provided, and instead received dirty looks and were ignored by the staff. While other guests were offered drinks, my mom and aunt were completely neglected. I hesitate to say it was discrimination because they are US citizens, but it certainly felt that way. Travelers, especially paying customers, deserve better treatment. I'm extremely disappointed that a place considered VIP couldn't take care of my family during their layover. This kind of service is unacceptable. read more

Surprisingly good! I say this as I'm starting to get wary of the Priority Pass lounges not attached to a bank or an airline, but the VIP Lounge is big, spacious and very clean. There's a bartender who serves up drinks in a center island and there is a buffet with an assortment of food. Various sections provide different seating environments and you can book WeWork-size private spaces as well. It's certainly superior to the Aeromexico lounge which is basically just a small room! read more

Vip Lounge Guadalajara - Airport Lounges Near Me - Jalisco, JAL

I encourage for my family and friends to sign up for Priority Pass so we can enjoy the VIP Lounge in Guadalajara, Jalisco Mexico. We were charged $35 for our guests. After I gave the hype that we were going to have a great time and that the VIP Lounge is where to be. My wife and I were so embarrassed when we went in. The VIP lounge is set up for a buffet style scene. However, we had to search and ask a server how everything works. They had one meal item for breakfast. They had no mimosas. They had no tequila for margaritas. Remember, we are in Jalisco, Mexico, home of Tequila! They offered warm Corona beers and boxed Orange Juice. They offered cookies and muffins to eat. I believe they think their Expresso machine is the hit of the lounge. We were all disappointed and felt ripped off as we paid for a service and we did not receive anything in return. Guadalajara Priority Pass VIP Lounge, take a look on other Airport lounges around the world and see where you guys stand. Very disappointing experience. Very embarrassing for me to recommend this VIP Lounge to my family and friends! read more

Being Priority Pass holders, we got access to this lounge as we waited for a flight to Washington, D.C. via Dallas. My five-year-old daughter was able to join for free being under the age of seven. Here's our experience: 1) Space: It's one of the larger lounges I've been to with several large rooms with all types of seating from couches to tables to chairs. There's a little game room, restrooms and side rooms. 2) Amenities: There's free Wi-Fi throughout the airport and outlets everywhere in the lounge. 3) Food: There's pastries, all types of juice, lots of sodas in mini fridges, oatmeal, yogurt, granola, fruit, cereal, and hot breakfast upon request (eggs with ham). 4) Drinks: They have coffee, hot chocolates, soda and juice. The bar wasn't open as we went in the morning. read more

It's a basic small lounge before flight. Check in was fast, basic breakfast. Due to covid its food to order not much choices. Ordered omelette and came scramble eggs with ham. Asked if i could have without ham? Was told premade take it or leave it. Toast was as hard as it could get without butter or jelly. Ended up with some fruits and a small box of cereal. read more

Vip Lounge Guadalajara - Airport Lounges Near Me - Jalisco, JAL

On our way back from Guadalajara, the girlfriend and I ended up missing our flight. So Volaris set us up for an evening flight, which meant that we were going to be sitting at the airport for several hours. I was going to caffeine up and study (yes, I am doing med school online while travelling, one of the silver linings of the pandemic). However, I wanted to do so in more comfort, so we proceeded to the VIP Lounge. We knew we were outside of there when there was a lady talking to people about applying to the AMEX Platinum card. She said with an approved application, we can access the lounge for free. I already was packing my card with me, so we proceeded inside. Inside, the ladies at the reception desk were friendly and attentive. They showed us in to this spacious lounge. There was plenty of seating everywhere. There were smaller work stations lining the hallway that connects the reception desk to the rest of the lounge. There were also conference rooms interspaced along this hallway. The main lounge area was huge, with waiters servicing the many tables there. I opted for a latte, and ordered some burgers (which reminded me of White Castle burgers back home). We ended up hanging out in another adjacent room, with plush couches. In that whole time, the waiter checked up on us consistently. They kept rolling out the coffee and bottled water for me. The girlfriend slept the whole time, which is understandable as we went partying at La Santa the night before and didn't sleep between the club and the airport. Once it was time to head to the terminal, we left the comfort of the lounge and proceeded on our journey. I must say, this lounge provided all the comforts we needed that day. Despite an 10-hour delay in our trip, we arrived back home in good spirits. And we thank this lounge for turning our day around. read more

Had a few minutes before our flight. Decided to have a bloody Mary before take off. The bar was empty so we were served immediately enjoyed our drink and passed time until our flight was called. Spicy flavorful drink. Celery was a little unfresh but okay nevertheless it was early in the day. Server was very cordial. The drinks were about $7 each. read more

Vip Lounge Guadalajara - Bloody Mary - Airport Lounges Near Me - Jalisco, JAL

Bare minimum food, good wifi and lounge area. Was here for breakfast. Eggs only had jamón (which I don't eat) sugary cereal and oatmeal, terrible apples, delicious oranges. read more

Vip Lounge Guadalajara - Airport Lounges Near Me - Jalisco, JAL

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I've used this VIP Lounge twice before. Both visits were pleasant, except this last time there were tons of mosquitos. (Hence the 4 Stars). Not sure how that happens, but maybe it was Mosquito season? The lounge overall is a great place to unwind or quietly wait for your flight, eat, drink & snack -- all inclusive. They have an extensive coffee menu too. Alcoholic beverages are also served behind the bar at request. The food is good & seemed fresh to me, I'm sure that varies by the time you go. They offer snacks, small bites, tiny sandwiches, soups, crackers, fruits. No complaints there. Bathrooms are also clean however, my boyfriend mentioned the urinals were higher than average. LoL. Not sure that matters to women but he thought they were hilariously placed. The lounge itself is roomy, spacious with separated sectors for couches, laying chairs, office chairs, tv area, etc. The staff also cleans up after you so everything is always tidy. As far as charging areas-- they area bit hard to get to so that could use some improvement. We have the Priority Pass, but if you don't...Is this lounge worth $28 a person? YES. read more

Vip Lounge Guadalajara - Shirley Temple - Airport Lounges Near Me - Jalisco, JAL

Awful selection of salad and soup. No silverware, no bowls. Extraordinarily slow service with drinks.

I've been to this lounge about 10 times over the past 6-7 years and my five star rating isn't in comparison to other lounges but rather to doing what they do very well. It should also be mentioned that they've recently remodeled and expanded giving them about 5X the real estate that they once had. As I mentioned, if you're expecting the San Francisco or Las Vegas Centurion Lounge, you'll be disappointed - this is not that. This is a simple, clean, spacious, and well serviced place to catch a breather, down a few drinks, and escape a crowd when in the Guadalajara airport. - The food is limited, but gets the job done - Full bar options available - Very clean and private bathrooms - Private and spacious meeting/resting rooms - Showers available - TVs with sports just about everywhere - Kids room... DON'T CARE. At the end of the day it's an airport lounge... a simple one. That being said, I'd rather sit in the most basic of airport lounges over a crowded and expensive airport bar any day of the week. read more

Upon entering the Lounge, I was met with indifferent attitudes from the service clerks who were engrossed in their conversation and ignored my presence. They did not offer any greeting or acknowledgement of my presence. When I requested a day pass, I was told the price, and informed that the Lounge was full and to come back later. I returned 45 minutes later and informed the second service clerk that I wanted to purchase a day pass. However, she was extremely condescending and displayed a rude attitude towards me. Despite my agreement with the price, she still asked me to step aside so she could assist a family that was behind me. This was unacceptable to me as I was first in line. When I declined, it was evident from her expression that she was displeased. As a result of this poor treatment, I chose not to spend any money in the facility and politely excused myself. read more

I was there on Saturday June 24 and ended up with food poisoning from a small torta ahogada. I was so sick i was unable to fly. Do not eat the meat there. The place was nice looking but not worth losing my flight and ending up very ill. read more

Sloooow service.. Takes a long time to get your food ordered... andtakes forever to get your check!.. if you are in a hurry to catch your flight, forget about this place! read more

I have to say I was a bit skeptical about coming into the lounge, but it definitely exceeded my expectations. I got stuck at the airport over night because I missed my 10pm flight, and there were no more flights until next day at 6am, and this place turned my night around. I was in Guadalajara for only a few hours, so I was running on almost no sleep/food. As soon as I went in, a server approached me and asked me if there was anything I needed. He then offered my their very delicious food menu. Normally airport food is mediocre, but this food was delicious! They have ample seating areas and a wide variety of meals/drinks. Their couches are also super comfortable and clean. Staff is super attentive at all times. I would definitely recommend this lounge for anyone who has a lot of time to kill at the airport. read more

Service is excellent and has a good healthy variety of snacks. Comfortable seating and clean restrooms. Good place to spend a few hours if your flight is delayed . read more

Very comfortable and reasonable. Great customer service. We had a 7 hr layover at GDL and spent 6 at the VIP lounge. Comfortable leather couches with charging stations and tvs everywhere. A small buffet that was stocked frequently with lasagna, salad, sandwiches, cheese and crackers, cookies. Open bar. Served espresso, too. All inclusive. We were able to stretch out, eat, nap, charge our phones, freshen up and get to our plane on time. Our cost was about 28 US and so worth it! read more

Vip Lounge Guadalajara - Airport Lounges Near Me - Jalisco, JAL

Good quick stop before my flight. Nice receptionist that was extremely helpful when my app was being glitchy

So there are two lounges in the airport,and this is one, from what I gather is the international one. Good selection of food, drinks, and great desserts. They also have a shoe shining machine and a decent selection of periodicals. Sit back and relax! read more

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The service was awful, the lady from the front desk was rude at the moment to talk with us.

***BEWARE*** I came with a group of friends to the VIP lounge in Guadalajara during a layover. Everyone had a Priority Pass except for 2 people. I checked in with the front desk and asked how many guests we could bring in on a priority pass and was told 2. I said I would wait a few minutes for my friends to arrive and once they started trickling in, I said I would go in first and grab a spot to sit. After confirming that I was bringing in 1 guest in with me, I signed their digital keypad (like a credit card reader) and went inside. A few days later, I was surprised to see a $96 charge on my card. After calling Priority Pass, I was told that the lounge had charged me for 5 guests. While on the phone with customer support, I was told that my friend swiped in after me, but wasn't charged for the guest that he was supposed to have brought in, and no other cards were swiped. Priority Pass stated that I had signed for 5 additional guests and that I was responsible to know what I was signing for, however the lounge did not have any kind of screen, print out, or receipt. I guess pointing to one person and walking in, and then having another person step up in line is not obvious that I'm only bringing in 1 guest. So be warned that you should verbally check that they are charging you for the correct number of people and ask them to print you out a receipt or something. This is a really big oversight on their end and reeks of laziness from the receptionist. The lounge was comfortable enough, however outlets were not in the best spots, the interior is rather small, and the drinks are behind the bar. Most of the food was old and had sat out for a while and dried out when we were there. The food/snack selection was rather small as well. The seats were comfy enough and they had 3 sleeper chairs in the main seating area. read more

The lounge was easy to find, had plenty of open seats and was quiet. The food and cocktails were good - by good I mean the food was warm and tasty enough to consume before a 3 hour flight. I had a michelada made by the on duty bar tender, it was decent. Would definitely recommend it if you're looking for a place to hang out while killing time at the airport. read more

There are two VIP lounges in the GDL airport. They both accept Priority Pass and one can pay for entry with any valid airline ticket. I was surprised to find tortas ahogadas and filet of fish with olive sauce as the warm dishes. There is also salad, veggies, cheese and sandwiches available. There is an automatic espresso-cappuccino machine which is very good. Of course, there is beer, wine and liquor in the lounge. Overall, this is better than most lounges I have been to. read more

Good lounge at the airport accepting Priority Pass holders. There were a variety of snacks, everything from Mexican breakfast to fruit. Also a coffee machine where you could get cappuccino. Fairly amount of space with a possibility, if you so wished, to follow TV programs. In all, perfectly ok! read more

Nice clean and was able to take a nap! What else can I ask for! Fast WiFi, friendly, drinks comfy couches !