Leo always gives an incredible massage so I am happy to give 5 stars. If you go, ask for him. However, I recently had one of the worst massages of my life here. First, the massage therapist had long nails and every time she squeezed, her nails hurt really bad, pinching into my skin. I don't think she was the owner but someone else. Secondly, she didn't do much massaging or kneading with deep pressure, but just squeezed the outer layers of my skin really hard. It hurt, over and over, for thirty minutes straight. I don't think she had a clue what she was doing. She was frantically and chaotically grabbing and squeezing everywhere very fast. The whole massage hurt and was not at all relaxing. Half the time, she just seemed to hit and smack me over and over. Sometimes she just pushed me really hard over and over, not really carefully and slowly working the muscles at all with her thumbs or elbows but just shoving me into the chair repeatedly. I had a terrible migraine after the massage. It was very, very bad. Even the head massage was bad, with her sharp nails pressing into my skin way too hard. She clearly has not had any training and has no idea what she is doing. I was in pain for thirty minutes straight, I was annoyed at how fast she was squeezing my skin all over the place, frustrated with being smacked and shoved so much, and just couldn't wait until it was all over. Again, I am giving 5 stars because Leo always does such a good job. He is clearly a skilled and knowledgeable massage therapist. If you go here, my advice is just avoid anyone else but him. read more

Very reasonably priced, 30 minutes for $30. Cash or Venmo only. First time massage was decent so I tipped 10%, the second time I went today and the massage was not good. When I paid (without a tip) he asked "No tip?" I gave him $2 and he said (somewhat politely) he never wants to see me again, using my $2 to slap on his own face so I understood why. Okay, maybe I did not tip as much as industry standard, but if they do not want my business for skimping on tip I do not want to come anymore. Also I will be telling people to avoid this place, so they lost in the end. read more

Got the $30, 30 minute chair massage. The guy goes a little hard, but it was fine. Although, the attitude on the staff needs big improvement. They just seemed bothered by anyone that walks in and definitely talk about customers behind their backs. I also don't think I got the full 30 minutes either. Payed Venmo, and tipped $7 in cash, which is at least +20%, guy said: "that's it, that's all you have?!" no of course I have more, yet with that customer service, it should have been $0!! read more

Jenny is awesome. She gives the best massages . The prices are great & the service has always been good. I highly recommend this place.

Was originally going in for a chair massage and then decided on the 60 minute table massage. Literally the best massage I have ever had! Leo applied the perfect amount of pressure for a deep tissue massage! If you are looking for a massage place that focuses heavily on sore shoulders and back muscles this is the spot! Plus, you can't beat these prices! Definitely coming back anytime I'm in Capitola! read more

VIP Massage - Pricing - Massage Near Me - Capitola, California

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I had a great experience here with Katie. People working here are very nice, and the place is clean and professional. Wonderful massage!

The business is definitely clean & peaceful. The chair massage is a great deal. I didn't see any private rooms, just massage tables separated by curtains. The people who work here do their best to understand you. Sadly, one time they misunderstood me when I wanted my forearms done specifically & they completely skipped that. read more

I love coming to get my massages at VIP (Capitola). Jenny is the best! She has the "feel" for what my body needs to relax. I go in with aches and pain, I come out all relaxed and feeling good! Her massages are done with "care" and "heart". I have a number of friends who also come here and they love it as well. In fact, I have brought my entire family here too! Whether it be chair/table or foot massage, awesome and wonderful Jenny and VIP staff will take care of you. Don't miss out...highly recommended! read more

I'm not super picky in massages, but I took the 30 mins chair massage for 30$ and I was very happy! The place seems clean and friendly. The guys who works there speak Chinese with very basic English, but I had not issues with that. I love this place! read more

VIP Massage - Massage Near Me - Capitola, California

Sadly the 2nd time I came here was a lot different than the 1st time. it was a guy that was using excessive force on my neck. There's a difference between a deep tissue massage And someone applying so much pressure on your neck it seems like they're trying to choke you. I asked him to massage my shoulders but he kept on working on my neck almost choking me. I don't know why anyone would want to massage that close to the throat by the esophagus. I will not be coming back here again read more

Just when you feel hopeless and in pain, schedule a massage with Jenny! She was a word of mouth reference from a dear friend of mine, and is seriously the BEST masseuse I've experienced in Santa Cruz in the past five years I've lived here. I am forever grateful. Thank you, Jenny! read more

VIP Massage was recommended by a friend and I'm SO HAPPY I took her up on the recommendation. Jenny gives the best massage I've had and without me saying much at all, just intuitively seems to know right where my body needs it the most. For a relatively small woman, she's very strong and just absolutely the best. Also, if you only want or need a chair massage, either Mark or Jenny are great for a 20 or 30 minute back only massage. read more

Thank you Leo and Jenny for your excellent caring service. We look forward to our next visit! You really are The VIP Massage :)

I wish I had seen Jenny! Terrible massage. Super disappointed. She sucked. It felt like a massage on the back my five year old would give. My arm rub wad squeezes down my arm. A waste of$20 read more

I am From out of town I get massages and foot MassAges all the time. The gentlemen there gave the worse massage I have ever have and I'm usually a very good tipper but this guy gave a fast run on my table massage doing the same thing on my back for 40 minutes. No head or leg massage then why offer a table massage . Then he says "tips money" wth you're in the service industry sorry maybe learn some English and etiquette. Great service = great tip ! Bad service no tipb read more

I've been going to VIP Massage for years. They are always friendly, polite and professional. My massages have always been great. Ive been seeing Jenny. She is thorough and intuitive. I'm always shocked that she knows where I'm having pain just by putting her hands on me. She cares very much about the experience you're having. Highly recommended read more

The massage was nice, but they should tell you ahead of time that they don't take credit cards. They made me feel like a crook for not having cash. They would not let me leave until they took a pic of my credit card. They need to have a sign stating that they are a cash only establishment. read more

For a mall massage in 20 min they totally hit the spot. My shoulders and upper back were hella tight after a few stressful days at work. I give this place a try, as I was at the mall, and figured for 20 bucks it would help a little. The dude who gave me the chair massage applied full on pressure, almost as good as a deep tissue, using his elbows etc on my tight shoulders. After 20 min he did a number on my shoulders and back, but today the day after, fell much better. This place isn't for the dainty ladies looking for a light back rub between buying shoes, but a place for a semi decent deep massage quick and cheap. read more

Okay so I had a great massage,but apparently the man didn't approve of the tip I left, because he tells me, that's it? You give me more and so I did. When he laughed I said let me see and i decided took all the tip from him..So extremely rude. I was definitely going to go back,but he just lost a new and future customer. read more

This is definitely not the usual gentle, soothing, relaxing, Swedish massage that most people would expect. The glute massage may make some people uncomfortable. I on the other hand absolutely, sincerely appreciated it. She beat all my knots into submission. Instead of being drowsy and disoriented when it was over, I walked out feeling rejuvenated and ready to take on the world. Be sure to bring cash though. read more

I was running errands at the mall and was desperate for some work on my shoulders. I've always been curious about these chair massage places. It was PAINFUL. I should have told her to stop but I thought she might get better. When I paid $20 for 20 minutes, she quickly pointed at the tip box. I only left her a tip because I know they probably don't get paid much. SUCKED read more

I've been here twice, both times I've almost fallen asleep. My (female) massage therapist did NOT use deep tissue techniques, nor did she hurt me, at all. Not every person wanting a massage wants the crap gouged and squeezed out of them. A smart business will try to cater to all tastes. The massages I've had here have been on the lighter side, but/and they have been very soothing and relaxing, which is exactly what I wanted. I would turn down the male(s) if offered, because most (not all) male Chinese massage therapists just want to dig the hell out of you, and if they're hurting you they can't be bothered/don't care to lighten up. read more

Jenny is fantastic, she is very intuitive and has the strength for deep bodywork, just what my body needs. I always do a 90 minute table massage. She also speaks good enough english. I am giving 4 stars because the other staff are very skilled in massage and there is a semi frequent staff turn over. But Jenny is extremely skilled. read more

OUCH! Like being poked by a stick for 20 minutes. Literally one of the worst experiences of my life. Every second was terrible. No redeeming quality at all other than them being available to cause bruising and soreness at a moments notice. read more

Came here on my lunch break from work. The staff is very friendly and got a great full body massage. Did get deep tissue massage work and felt great afterwards. Can be a little hard but they are very willing to listen if you ask them to go softer. read more

Very strong massage but that's how I like it. Very convenient and not expensive. I go for a tune up. 20 min $20. Not bad.

I usually don't write Yelp reviews, but I had such a horrible experience here and I wanted to share it. I came by to get a 30 minute foot massage ($20). The actual massage was mediocre at best, but the employee doing the massage was extremely rude. She repeatedly criticized me, calling a small, healed, years-old scar on my knee and another on my foot "gross". (Obviously it would have been inappropriate and for me to get a massage with any open cut or wound and would not do that) I didn't know it was cash only and all I had was a $20 (enough to pay, but not to tip) and I wanted to tip, despite the poor service up to that point. She angrily told me to go find an ATM with no direction. I returned in 10 minutes and brought back money to add a 20% tip. She then pointedly looked at the cash I had left in my wallet and started saying "give me more money". I told her I felt that my 20% tip was appropriate, but she continued to berate me. I was apologetic but said that I wasn't going to tip extra and she didn't offer any explanation as to why she wanted me to, just repeating "more money" and naming off the value of the bills she had seen in my wallet. This is all loudly happening while others are getting massaged and trying to relax. She then proceeded to put her hand in my face, as close as she could without touching me, and shoo me out the door. "She said just shoo and get out" This is extremely poor behavior in any customer service oriented business. I still gave her the tip, even though I wanted to take it back- but I left offended and stressed out. Not how one should feel after a massage. read more