I rented a 12 passenger limo shuttle for my wedding and no complaints whatsoever. Reservations was a very smooth process. The prices were great and our driver made 6 round trip drives from hotel to church to pick up and drop off bridal party, family members, and out of town guests during the allotted four hour time. The driver was very courteous and drive was very relaxing. Highly recommend this place for your limo needs. read more

After reading the other review of a pickup in Adams Morgan gone awry, I had a slight trepidation upon engaging the services of VIP for almost the identical service. I too needed an early morning pick up for the airport in Adams Morgan (except instead of Dulles I was going to DCA). In my experience sometimes cabs that I have scheduled in the past for 5:30AM or earlier simply don't come, leaving one scrambling to make that early morning flight. After looking around at several options, I noticed that VIP priced in at over 20% less than any other sedan service I could find on the web. I had trouble using their web site but called and got my reservation ironed out and confirmed for 5:15AM the next morning. The lady on the phone was very attentive and personable and sent an email confirmation that she told me to check to make sure was correct. It was correct. The next morning I went down around 5:08AM to make sure I was ready when the sedan arrived and to my pleasant surprise the driver had already arrived and had been waiting since 5:00AM. He quickly loaded my bags and got me to the airport within about 15 minutes (which was a good thing since the security line on the middle main concourse continues to be very congested no matter what time I seem to use it, so I needed all the time I could get). I really love that the tip is included with your reservation and quote and that no money exchanges hands. I gave them my credit card info the night before and that was sufficient for the entire transaction. A couple days later I got an email confirmation that the payment was successfully charged to my credit card. Checking the email and my account statement online I found that I was charged the quoted amount. Since the tip is included and there are no hidden baggage fees it really isn't that much more than a cab (for a sedan) and it is so much nicer, easier, luxurious, and less stressful. I am sure I will use them in the future, especially when I have an early morning pick up. Thanks VIP for delivering great service at a very competitive price! read more

We used VIP to have a safe way of getting to/from a company party. I have had previous town cars show up that were glorified black taxies from other companies.. Their town cars are clean and very spacious. They arrived early and they let us adjust our return trip time by an hour with no issue. There was no hour minimum and their prices were extremely competitive with services like ExecuCar (they annihilated them). The company is in the process of changing their name to Viago. read more

After being in the Washington DC area for the past three days, I found it a challenge to get a cab to pick my wife and I up at our hotel. Either it took a long time or the cab didn't show up. Today (10/10/13) we needed to change hotels and needed a car to take us from Arlington to the Gaylord National. I reserved a car (sedan) online with Viago for 12:45 PM pick. The car pulled in EXACTLY at 12:45 PM. The driver was courteous, professional, and the car was immaculate. He navigated the DC traffic deftly and safely. We arrived at the Gaylord without any stress. The driver summoned a bell hop and ensured that our luggage was taken care of. I will be reserving another car for Sunday's trip back to the airport and I am certain I'll be using Viago again. read more

I used this service to pick up my grandparents from BWI and take them to their hotel in Crystal City. It was their 55th wedding anniversary, so we all wanted to make sure they didn't have to trek on metro or another shared ride service (which they have done in the past) When I called and explained that I was booking this for my grandparents for their anniversary trip, the staff were extremely accommodating and patient with my requests. Each time (to and from their hotel) the car was either early or on time and the driver's extremely courteous and professional. My family was really impressed. Especially when the driver was there waiting for them at baggage claim so they didn't have to figure out the a text or call-in system to find the driver. Overall great service for a great cost. Never had trouble getting through to staff. Calls were returned promptly. read more

Our driver was EARLY to pick us up from the BWI airport. We had curbside pickup and our driver immediately helped us with our bags and handled the seats so we and our three kids could easily get in the SUV. He was pleasant and helpful for our hour long ride to our DC hotel. The DUV was in pristine condition and offered water bottles. We would definitely hire Viago for any future trips to DC! read more

I scheduled a car to pick me up from my house in Adams Morgan early Sunday morning to go to Dulles Airport. The car was supposed to be there at 6:45am and when I looked outside and saw it wasn't there, I called VIP Limo to check on its status. The guy apologized and said the car broke down. And that's it. I am appalled at how little concern he showed. Luckily, I live in a neighborhood where I can hail a taxi rather easily. Had I not, I would have missed my flight and VIP Limo could care less. Never calling this company again. Never. And I'm telling everyone at my company to take them off their list of preferred car service companies. UPDATE: I was contacted by VIP Limo in response to my original Yelp review and offered a ride to the airport free of charge to make up for my last experience. The driver was at my house 10 minutes early, assisted me with my bags, and got me to the airport ahead of schedule! I am definitely giving them another shot and hope their service continues to impress! Thanks VIP! read more

Great company! We rented 13 person shuttle for a day at the vineyards. Our shuttle arrived early and the driver texted to let us know he was there. Our driver was courteous, the shuttle had leather seats, and everything was clean! Best part of all...their prices were $100+ cheaper than all the competitors I called. read more

Excellent. On very short notice, I realized I needed to hire a car to collect my family from DCA. It was easy and quick to make and confirm a reservation. The real top-notch service came later. Our flight was delayed, so that instead of arriving at 9:45 PM, we arrived at 11:45. Then our luggage was delayed 45 minutes, so weren't even ready to meet the car until 12:30 AM. I felt bad that our plans were so delayed, but I'm so thankful I wasn't in that huge line waiting for the trickle of taxis in the middle of the night. Our car arrived promptly, but when we loaded it up, it became clear that I should have ordered an SVU instead of a sedan---the three of us didn't have much baggage, but my father's walker, although collapsable, is still very large. Our driver had a gracious sense of humor as we played Tetris, trying to get everything and everyone loaded up and safe. By 12:30 AM, we were all tired and in bad moods, but the driver took care of everything easily. We made it home safe and sound and easily, and I won't hesitate to use Viago again. read more

I reached out to VIP Limo to help me with a very special night... my engagement and they delivered!! Two weeks ahead of my engagement, I reached out to VIP to ask about rates for an S-Class Merc and to discuss the particulars of my planned evening. The team was very accommodating and as we were discussing my plans for the evening, they told me about a special they were running which would further reduce my hourly rate. Their rates were very competitive and the fact that they were interested in helping make my night special helped to seal the deal. Here's the plan for the evening... My girlfriend (fiance now) and I would need to be picked up in Old Town Alexandria, make three separate stops at three different restaurant locations in the DC metro, and then be driven home at the end of the night. We would be picking up roses from each location and they would need to be safely transported from location to location as we made our stops throughout the night (totaling more than 2 dozen). They said, "Absolutely. No problem at all". As I wanted every aspect of this night to be perfect, the team at VIP offered to visit with me ahead of my engagement night so that I could see the car and finalize any details. The car was exactly what I wanted and they even told me that it would be washed again, vacuumed and polished before arrival. It was great!! I handed them my itinerary for the evening (listing the three locations we were visiting) and then, waited for the driver to arrive at the designated time. Promptly at 6:25pm (5 mins ahead of my scheduled 6:30pm pick-up time) the driver rang my phone to let me know he had arrived. My girlfriend and I walked outside, where the driver had pulled his car directly in front of the building, and he greeted us by name. He opened our doors, offered us refreshments as we embarked on our journey and then safely and professionally delivered us to our first, second and third locations throughout the evening. Having the team at VIP help with my engagement was an absolutely integral part of the night. Had I not had such an amazing team available to me, the night would not have been as special as it was. From the moment they arrived to pick me up until the moment they dropped me off, I was thoroughly impressed with them. Thank you to the VIP Limo team for helping to make my engagement a memorable one! - Christian C. read more

Outstanding car service! We made our reservation by phone. Their customer service rep was friendly and helpful. Our family flew in to DCA for a funeral at Arlington Nat'l Cemetery. Airport pick-up went smoothly, despite our flight arriving 30 minutes late. Our driver, Zaman, was prompt and professional; knowledgeable of the areas we needed to get to including the cemetery, a local florist, and our hotel. He was always friendly and accommodating. The Town Car was clean, inside and out. Would not hesitate to call Viago again the next time we're in the DC area. read more

I had a great experience and customer service with VIP Viago Limo Company: I flew to Washington DC from Florida, with Stafford, VA as next destination and VIP Viago was the only car service willing to provide transport there from Reagan International. Jack in Reservations, and my driver, Qamar were wonderful, reasonably priced and so professional that I booked them again for my event in Annapolis, MD. If you're looking for great car service in Washington metro area, call VIP Viago! read more

I've used this company for rides late night back from DC to Arlington. They are super professional and always on time. Best limo service I've used in DC. read more

Great company. Clean car, driver was very punctual and courteous, and provided a great service for us ladies for a bachelorette party. I will be recommending them to all of my friends and would most definitely use them in the future! read more