The only time that Nikolay Jantic, the owner, was responsive was when he came to pick up my 50% deposit check. 2/10/23 - I paid $3,752 (50%) to have 20 rotting boards replaced on my wood deck, power washing, and staining. Despite repeated calls, I received no info on scheduling. 4/18/23 - Finally a 3-man crew showed up and replaced the rotting boards and one upright post, but they left all the old wood in a pile behind the house. 5/15/23 - I was concerned about safety and HOA rules in regard to the pile of wood boards, so I paid 123Junk to haul it away, I also called Jim the Handyman who agreed to come this week and complete the project, because I was only getting the run around from Nikolay about when they would return. If you choose Virginia Deck Builder, expect total lack of communication and long delays in receiving the product you paid for. read more

Virginia Deck Builders - Pile of wooden debris left by Virginia Deck Builders - Decks & Railing Near Me - Alexandria, Virginia

Investigate carefully before using. Final product is fine. But one year plus after completion we were contacted by the county. Permits were never pulled or approved. Deck wasn't built to specification. Questions about up to date licensing. Months of hassle with county and lawyers later, all seems to be resolved, but we were lucky. Many problems with multiple customers. And but for the county, deck would have failed. Not okay. read more

Wasted my time. Unprofessional. Unreliable. I invested time contacting Deck Builders and meeting with their representative. Then invested time following up to see why the promised estimate wasn't forthcoming. Two calls/messages. One excuse and ultimately a blow off. read more

Horrible service, we haven't gotten responses and partial completion. Don't recomend read more

In March my wife and I decided it was finally time to get a deck built on our TH after almost 10 years. I realized it probably wasn't the best time to be building a deck with wood prices sky high, but figured we'd see what we could find. I contacted 5 companies to come out and give me a quote. Out of those 5 only Virginia Deck Builders and 1 other sent me a quote for the deck within 24 hours. And out of both of them only Virginia Deck Builders replied to every email question I sent (even after hours). My wife being a graphic artist was very impressed by the multiple autocad renders of what the deck would look like that were included with the quote. Nikolay answered all our questions a long the way and filled out the HOA approval form for us. From start to to finish everything took about 3 months (permits, HOA approval, inspections etc). We did run into 1 snag where we had to make an adjustment to how the deck was supported which increased the price slightly but Nikolay was willing to split the cost with me. After the deck was finished I had to have Virginia Deck Builders come up and do a few things that probably should have been done without me asking (cleaning up the work site better etc). There is still a couple minor things I still need them to do but they haven't stopped us from enjoying the deck. Also as we know no review can be 100% perfect my only real complaint so far is the Trex Select deck seems to be scratching very easily, obviously not an issue with the building of it, but I sort of wish I had been warned that it scratches easily and maybe I would have maybe gone with the Trex Transcend. read more

See all

Called and scheduled and estimate for a Friday afternoon, almost a week ago. Got a follow up confirmation email that everything was set. Rush home to ensure I best traffic and meet the estimator. Person doesn't show. No phone call, no email, nothing. Call their number, and connected to some random service line where I have to give a bunch of personal info to even get validation of what I am talking about. After 10 min of that, the person on the phone finally says they'll contact my "tech" but cannot give me a name or number. Said that person will contact me in 5 min. Guess what, that didn't happen. I'm had to call back and start all over again. I gave up and cancelled the estimate. Don't schedule work throigh these people. It's clearly a scam. I'm sure the positive reviews are fake and bots. read more

Update: the owner reached out to offer to reschedule and noted an effort to call in the morning to confirm, which was much appreciated. The bottom line: no show for an estimate. No notification, nothing. Despite some positive seeming reviews online, subsequent research revealed an "F" from the Better Business Bureau. Caveat Emptor read more

We had actually sought a proposal a year ago at the beginning of COVID, but decided to put off our deck project until this spring. Nikolay stuck with us and really stood out when we compared his overall proposal with three others. Several of whom took weeks to come look at our project. Meanwhile, Nikolay had already submitted his proposal! Pros: Nikolay was very responsive and helpful as we figured out what exactly we really wanted. I always felt he guided us as if he was building this for himself, from a quality perspective. If we had ideas that needed flushed out, and/or put to rest, he helped. He knows what looks great and what doesn't. For example. We were planning to leave underneath our deck as it was originally - not very appealing to the eye. Nikolay showed up one day with some stones and landscape fabric to put underneath and said let's do this. They then built a small retaining wall to hold everything in place - at no cost to us! We are thrilled and very happy with our deck now. Nitpicks: Could they have started a few weeks sooner and proactively updated us of the slight delays? Sure. Did it really matter in the end? No. Every contractor worth hiring should have a backlog at the moment. This was understandable because several of his crew had come down with COVID, and given many supply constraints, they got a little behind schedule. We would hire them again in a second and so should you! read more

See all

I would NOT recommend this company. As of 3/12/24, we are beginning legal proceedings for a ~$4k refund after the company pulled out of the contract and has since refused to contact us. Facts: In March '23, we chose VA Decks for a $37k three season room project. They were not the cheapest option, but we liked their design and plan the best. Within a day of signing the contract, the owner (Nikolay) came to our house personally to pick up the 50% deposit check (which we have been informed is now an illegal deposit % in the state of VA). Then, we didn't hear from the company for two months. In May, after a number of attempts to reach the company, I submitted a complaint to the BBB and left a review on Google. Within an hour, Nikolay reached out saying there was a misunderstanding and that he had submitted the permits and we were just waiting for them to clear. Not completely untrue, as he had submitted the permits that day (I assume after my complaint/review, and before contacting me). I will give them the benefit of the doubt that the delays in the coming months were out of their hands, as permitting in the City of Alexandria can be cumbersome. However, the company not once reached out with an update; rather, I was constantly having to check in to make sure the permitting office got what they needed to move the permit forward. When the permit did finally come through, in the Fall, the company came out within a week to tear down our existing porch and install the new one. In their favor, the team worked efficiently to get the new porch up - and it appears to be of decent quality. [Though the work crew did insist on going to the bathroom behind our shed, despite having access to a bathroom, and leaving trash all over our yard.] Once the porch was installed and the second payment was paid (35%), the company went dark again. It took MONTHS for them to admit that they were not going to be able to install the windows/screens, per the contract. And, since agreeing to cancel the remainder of the contract and agreeing upon a refund amount, I have not been able to reach the company, despite numerous texts, voicemails, and emails. Nikolay, the owner, hits the "on a call - will call you back" auto message when I call, and then has never once returned my call or texts. At the time of this writing, we are waiting on a $4k refund (the remaining 15% ($5k) was never paid, so the outstanding work not done is around $9k). Besides the horrendous communication of this company and the near fraudulent business practices, a couple of things to note: - Their claim of a high BBB and AngiesList rating are false; they are intentionally misrepresenting their customer satisfaction. - They continuously breached contract. The contract stated that they would begin work within 3 weeks and the job would be finished no later than 6 months from the signing of the contract. Neither of those things took place. When I tried to cancel the contract, Nikolay was evasive and immediately made progress. - There is no project management team. It is completely overseen by Nikolay, who is impossible to reach. - Their place of business does not exist. The Holland Lane address is a condo building in Alexandria, so there is no location to go to get answers. All in all, this has been a painful and regrettable experience that I do not wish on other consumers - hence the lengthy review. We are working with HD Exteriors to have the remainder of the work completed, and we are very happy with their professionalism so far and their communication. The remaining work will cost modestly more than that contracted with VA Decks. All I can hope is that we eventually get the refund for the work that was not completed. read more

Highly recommend VA Deck Builders. I wanted something very specific and Nikolay worked with me to make sure the design was what I wanted. The team worked to ensure the construction was high quality. I am super happy with the outcome and hope to hire them for my back deck as well. read more

See all

This is mostly a duplicate review from what I posted on g-maps. I came here when I started looking for someone to remove and replace a very old deck in the middle of a townhouse row, at the top of a hill, with not much room behind the backyard. I got a couple quotes and Nick's was very competitive. On our first meeting he gave me a simplified run-down of the process, which goes something like this - 50% deposit up front, apply for permits, wait for permits, rip out existing structure, frame, pay 40% of the balance (or maybe it was 30%), finish building deck, any extra work (I needed an electrical outlet), pay remaining balance. After a few days of back and forth making sure the project was correctly scoped, we agreed on price, signed a contract, and I did give him the 50% deposit. Then came the wait. Now, this is something that was out of Nick's control but was frustrating and concerning for me as I was already in for several thousand dollars. I did get a few emails in the meantime saying that permits were still pending. Still, there is some discomfort not knowing when the project might kick-off. Assuming you are also Fairfax County, there is a website you can go to on your own (no cost) to check on the permit yourself. I know that Nick was never dragging his feet because the same day that my permits were approved, he called to schedule the work. Two days later, the crew were at my house and tore the monstrosity of an old deck out in no time flat. As I said earlier, my house backs up to a hill, in the middle of a row, with a narrow walk way, and the nearest parking spot for their trailer was about 150 feet. This was not an issue for them. And there is another thing that was way above and beyond the call of duty -- as they were ripping out the existing wood they uncovered a huge wasp nest inside the exterior wall to my house. The guys took a few stings but they pulled the nest out, patched up the destruction the wasps had caused, and kept on working. Real tough dudes. Now the project is done. The quality is fantastic. The deck, which is hybrid wood+Trex is very nice to be on. The construction of the frame is outstanding. Absolutely no concerns with the integrity and/or strength to hold a party outside (not that I want that many people at my house). I can't think of anyone who is actually excited to spend money on a new deck, but I had to one way or the other. And although spending the money on a new deck wasn't exciting, I am excited about my new deck. I love being outside on it chillin' & grillin'. I definitely got what I paid for, and it is worth it. read more

This vendor does a good job but the follow up is terrible almost disrespectful. He promised to do some touch up during the first year and staining and that never happened, I called at least 50 times and dmd on social media. Once he will cash that huge check you can be sure he will never show up for the smaller projects... I also asked him for a rooftop quote and it's been almost 6 months, COVID is not an excuse here... read more

See all

CAUTION: Fraud, theft. We hired Nikolay Jantic of Virginia Deck Builders in October 2023 to complete a three-seasons room porch remodel. The contract stipulated that the project would be done by February 2024 by a licensed contractor. Nikolay's license (2705177868, Deck Dream LLC doing business as Virginia Deck Builders) was revoked by Virginia DPOR in December 2023 and as of May, he is UNLICENSED (https://www.dpor.virginia.gov/LicenseLookup). He has multiple violations listed on the DPOR website. To date, our project is still unfinished and we are owed significant funds. Nikolay is unresponsive to communications. The company has committed fraud and theft and I do not recommend their services. Our experience has been similar to other one-star reviews. read more

CAUTION: We entered into agreement of May 4, 2023 under the pretense that we did not need a permit when in fact we did per DC code. I requested the permit in June 2023 and the company agreed to facilitate. After a year-long battle of receiving sporadic updates on the permit and being misled when we did receive updates, we decided to officially cancel the project on 4/15/2024. Communication for resolution has been difficult. read more

Nickolay called me the moment that I posted to Yelp. His crew came down with COVID. Whether an excuse or the truth, (even if true, a simple text is needed as the business owner) his crew came the day i posted to Yelp and got to work. A couple things changed from the original design because of structural issues with our existing deck. Because of the changes, we decided to add on to the original design and add steps going to both parts of the yard - the addition was completed right away. Our project was to add stairs from the existing deck to the ground. It took 8 days to complete with one or two men there at a time each day starting at 9. The crew did a great job, were nice, and cleaned up afterwards. They didn't work in odd hours which is also helpful. Be ready for quality work, but likely delayed communications. We're very pleased with the quality job. Thanks Virginia Deck Builders. read more

See all

A very inexperienced estimator showed up to my home and I immediately noticed he was overwhelmed. Said he had to get his Manager involved. A week later and phone call and email and still haven't heard back from him or his Manager. To me, that was a sign. Thank god I didn't use these jokers. No stars. read more

Virginia Deck Builders did a fantastic job on both of the decks and the fence that they put in at our house. They worked quickly, quietly and efficiently and we absolutely recommend them and we would definitely use them again in the future read more

See all

Our experience was absolutely fantastic. Nikolay (owner) and Phil were heavily involved from start to finish - he helped us with colors, layout, permits, inspections, multiple renderings to help us make our decision, and was here constantly to check in on his crew (who was also fantastic). He was always very responsive, and in multiple cases has gone the extra mile to make sure we were happy. The deck was built exactly on schedule, and the workmanship is superb. Several neighbors have already sought quotes after seeing our finished deck. Like any project, there are some delays, complications, changes, etc. - but even with multiple projects going Nikolay and VA Deck Builders moved schedules, crews, etc to get things done on time and to our complete satisfaction. I'd strongly recommend for deck and any related projects. read more

Virginia Deck Builders - Trex deck in Alexandria by VA Deck Builders - Decks & Railing Near Me - Alexandria, Virginia

I had a great experience with Virginia Deck Builders. They replaced my rotten wood deck with a new composite Trex deck for a reasonable price. The project was completed in 1 week and looks great. They cleaned up and hauled all debris away. They also allowed me to dispose of some junk in their dumpster. read more

From the very first visit (June 8th) to the finishing touches on our project (July 26th), Nikolay and his friendly Virginia Deck Builders team were truly a pleasure to work with! We wanted a new composite deck to replace the original wooden deck of our 21 year-old townhome. Of the 4 contractor proposals we received, Nikolay's was reasonably in the middle of the range. Not only that, his proposal was the only one with computer renderings of the design (quite accurate in hindsight) from several vantage points. He was also the only contractor to recommend a darker border color (Trex Spiced Rum) to match the cocktail rails but contrast with the lighter decking color (Trex Rocky Harbor). We're happy we went with his idea because it turned out beautifully! Communication was excellent and responsive throughout, whether by email, text, or phone. This proved valuable and reassuring as this was our first project requiring a HOA submission package, county permit and inspections. Nikolay helped with all of the logistics, which made for a seamless experience. Invoicing also went smoothly via email. After the project started with tearing down the old deck on July 19th, Nikolay and his team finished the new deck exactly one week later! We couldn't imagine a better experience and outcome. Neighbors have also noticed and inquired. My family loves the new deck and we look forward to spending more and more time on it as the Fall weather approaches. I rarely feel compelled to post reviews but I had to make an exception for Nikolay and his team. I highly recommend them! read more

See all

Virginia Deck Builders did a fabulous job giving my almost 1000 ft.² deck a much needed face lift. They repaired and replaced numerous boards and were literally on their hands and knees for 3-4 days sanding and staining the deck. They were reasonably priced and efficient. Highly recommend. read more

See all

We started our search for a deck company to renovate our deck. The floorboards on our original deck were not in good condition, but the railings were. The previous owners used horrible paint to cover up the floorboards, but it chipped after a month of moving in. After receiving quotes from 4 different companies, we finally decided on Birginia Deck builders. The owner, Nikolay, was the person who came to the house the quote. We weren't exactly sure the path we wanted to take, but he supplied me with 4-5 different quotes to show me the different prices points. His estimates were clear and detailed with the cost for each part of the work. I communicated with him through text and email. His responsiveness was beyond exceptional. Usually responding within minutes, but never more than a few hours. Some of the other companies we received quotes with didn't even follow-up with the quotes they sent. We decided to remove/replace the floorboards and top of the railing with Trex. Since the railings were in good shape so we decided to keep them, have them power washed, sanded and stained. Last minute I requested a quote to create a new opening with stairs to the lawn. Nikolay was able to start work less than 2 weeks from when we decided the exact path. Tasks had to be done in parts (powerwashing, drying wood, sanding, staining). The final product was completed in 1 week. Throughout the work I would send questions or concerns to Nikolay. Again he was quick to respond or come on site to discuss. We are very happy with the final product. Nikolay worked with us through the whole process, answering any and all questions. I would HIGHLY recommend Virginia Deck Builders to anyone. We can finally enjoy our deck! There was only one time I was happy to be home as they were working to make an adjustment to the work. The framing in the corners was going to be at a 90 degree angle and we wanted it to be cut at a 45 degree angle. They were quickly able to remedy this. Pictures in red are before. Brown and white are after pictures. read more

See all

I scheduled an appointment with them online and I got text and email confirmations saying my appointment was accepted. I even got a reminder the day of. We held up our morning and waited for over an hour. They never showed up. read more

Called them for an estimate. They came out almost immediately. 5 stars for that first visit. Spent an hour with us measuring, talking about possible design options, styles, colors, answered all our questions. Then said we should get an estimate in 2-3 days. 4 weeks later - still havent heard back from them. Called multiple times, and we were told they would call us back. At one time, I even told them "just tell me if you dont want to or cant do this project, so I can find someone else", and still nothing. Now I have a one month delay to my project thanks to these guys! I feel like im in a bad relationship - just left hanging! Break up with me please, so i can move on! read more

Nikolay and his crew have been fantastic. They replaced our deck that was almost thirty years old and brought it up to code. It looks amazing. I would highly recommend these guys. Also, they were working while we were out of town, and the GFI breaker tripped cutting power to the outlets outside our home. We had no way of turning the power back on for several days when we returned home, and Nikolay brought his generator out, allowing them to finish the deck before we came back. I can't say enough good things about them. The final product looks wonderful, the crew worked incredibly hard, and customer service/communication were outstanding. Seriously, hire these guys! read more

Was initially impressed with the professionalism and ease of scheduling plus having the worksite looked over, though it did take several weeks before they were able to come out. Since then, however, I have been unable to get in contact to receive the quote or schedule the actual work. I've wasted enough time and don't understand the point of coming out to gather the information for a quote, but then failing to actually provide it or do the work. Edit: I'm revising my score upward because the business contacted me back and cited software issues with the lack of timely quote, which may very well be the case. However, the lack of response to attempts to contact them were still concerning and prevents a higher rating. read more

We had to get our deck taken care since it had been awhile since we got re-stained. The deck was splintering, there were loose nails, and some bad boards. We contacted Nickolay and they quickly came out and did an estimate. His estimate was a very good price and then we scheduled time for his team to come. They were exceptionally thorough, explained to me the issues and the work they did and accomodate my schedule to ensure that I was happy. I highly recommend them and I'm very happy with their work. They went the extra mile to ensure things were complete and I was happy! read more

I was really pleased with Virginia Deck Builders. The owner, Nikolay was very professional and responsive. He quickly gave me a detailed quote, made tweaks and modifications on the fly, and also provided competitive pricing. We had him and his team build us a Trex based 12 by 24 deck in March 2020. I've recommended him time and time again to friends and family. I'm about to call him again for another job we want done! read more

I'm very pleased with Virginia Deck Builders. They were to resurface my old wood deck and showed up when promised. After removing the decking we could tell the joists were rotten beyond repair. The scope of the job expanded to pretty much a complete rebuild. Materials for the entire project came almost instantly after I approved scope. Like within a day and the whole job took just two days. I was very impressed with the carpenters who did the work. They had great skill and a phenomenal work ethic. Overall, I recommend this company and they are now my "go to" deck people. read more

Virginia Deck Builders - Completed deck - Decks & Railing Near Me - Alexandria, Virginia

Nikolay did a great job. He showed up, did his measurements and was able to put me on his schedule. His team was professional to make sure things were covered so no paint would get on the vinyl siding. They worked hard over the intense summer heat to get the job done on time. My deck is now protected from the seasonal Virginia weather and looks great too. read more

See all

Update: Since posting our first review of Virginia Deck Company two months ago, communication has greatly improved, and the work on our back deck and front porch has finally been completed! It took over a year for our project to get finished, but now that it is done, it looks very nice. read more

Virginia Deck Builders - Decks & Railing Near Me - Alexandria, Virginia

See all

Set up an appt for a quote. They never showed up at the time they set even though they called me to make sure I would be home. After not showing up I called them they said someone would get back to me. I believe it was the owner who called me like hrs later to apologize. Then said he would come out and perform the estimate. I've never heard back from him or the company. I would definitely not recommend this company. read more

We had our old deck resurfaced/rebuilt at the townhouse. The HOA has strict rules as to the design of the deck. We contacted several companies for quotes but some refused to even give us a quote due to the special railing design. Due to COVID, we had to wait 6-8 weeks, but once they started working on the deck, the deck was done in about one week. Virginia Deck Builders did a great job and we are happy with the deck. And yes, we would definitely use them again! read more

From the prompt and professional consult with the owner, to the ahead of schedule completion of the work, Virginia Deck Builders is unparalleled in its quality and professionalism. Thank yous read more

It was a pleasure working with Virginia deck builders. They had a reasonable and honest quote, especially compared to other companies in the Arlington or Falls Church area. The owner was very quick to respond to all of our questions, to get a design plan in order, and to pull the permits to begin the work. Total time, beginning from our first interaction to a completed deck took about three and a half weeks. It only took a few days for the deck to be completed. His crew was very polite, and worked very efficiently on the job. Highly recommended! We'll be in touch for a front porch in the future. read more

Emailed to set up appointment and scheduled. They rescheduled it which was fine, but then morning or second appointment they cancelled it. By email. No phone call no reason why. read more

DO NOT USE THIS COMPANY! I signed a contract last fall, and as soon as I did, Nikolay stopped responding to any of my messages. After two months I asked for my deposit back. It took me weeks to get the check sent to me -- and then it bounced at my bank. I assumed the company went out of business, but then I got a marketing email offering me a discount for a referral. I renewed my demand for my deposit, which Nikolay ignored until I posted a bad (but accurate) review of my experience. Within 10 minutes, he emailed me to say that he would send me a check -- but that was several weeks ago and I still haven't received it. So very frustrating. Stay away. read more

Nikolay and his team did a phenomenal job replacing our old deck boards and railing with Trex. We cannot get over how quickly and professionally their crew was able to complete the job. The result is amazing and I will highly recommend Virginia Deck Builders to anyone seeking the best quality at a competitive price! read more

We had a great, simple experience working with Nikolay and are very happy with our new deck.

Owner came...looked...promised an email quote...never received one...don't get it...if not interested, why waste everyone's team, mine and his... If it is this hard to get a quote upfront when they want my business, can you just imagine what would happen if I had a problem during buildout? read more