We had a small leak during heavy rain in a house we just bought. Master Construction was our 3rd…read morequote and Jose seemed very honest. The 2 previous contractors were trying to convince us we needed a new roof, despite our inspector letting us know the roof likely had 10 more years of life left. Jose, did a thorough inspection and said we needed to replace some shingles but the roof was fine. His quote was competitive and he sent several pictures of the work he did (he fit us in 2 days later). He even waited until it rained hard a few days later to check on us before asking for payment.

Jose had great communication throughout the whole process. He let me know ahead of time that the…read moreweather was not going to pan out on our original date, which saved me from taking time off for no reason. The work done was exactly what I wanted and when they found some rooted wood they sent me some pictures and asked what I wanted to do before they proceeded. Overall very satisfied and glad I supported their business. Side note: they preferred check or cash. I am using them in a few weeks for gutters.

I was very happy with JR roofing. I have a townhouse, three story, that I know needed to have two…read moreroof vent pipe boots replaced. From inside the attic I can see a little bit a water on the pipe so I knew that was the problem. I had called five other roofing companies including JR's. Within 30 minutes I had a callback from Ramon who said that they could replace them the same day. I had another company quote me 2 1/2 times as much. Which was a complete rip off, terrible... I was really happy with JR's pricing and the response. In 45 minutes they were on scene and up on the roof. They brought down the old flashing boots and sure enough they were dry rotted. It was really disappointing that other companies would want to rip somebody off that much. But I would definitely recommend JR's in the future and I know for sure if I had a roofing issue they would be my first call. Thanks to Ramon for being professional and polite. They emailed me the bill and I paid it directly online. It was a great experience. Thanks.

Great experience with JR Roofing. Had my roof and gutters replaced and not only did they do a…read moregreat job, the price was excellent. Billy was great through the entire process, and I am glad I went with this company.

Recommended by the painter contractor (JR Painting) I couldn't believe the promptness and…read moreprofessionalism of the Crew. Randy provided a detailed work order for the new 6" gutter all around the house and the gutter guard. I was not happy with the gutter guards and without any questions asked, He had them removed and refunded me for guards. Very rarely do you run across a company with these types of standards and customer service. Highly recommended

I brought 30ft of flashing to be bent on a Monday. Called on Wednesday and was told by the man at…read morethe front desk maybe by Friday and he hung up on me. What!!!! 4 days to bend some flashing and hanging up on paying customers is unacceptable!!

Mr. Washington and Olde To Better Yet, LLC have done multiple roof replacements for us over the…read moreyears, and they have always exceeded our expectations. Mr. Washington is the consummate professional: he is always on time, communicates clearly, and does an absolute fabulous job. His crew put our last roof on in only one day, and he upgraded our gutters and shingles for no additional charge! We could not recommend Olde To Better Yet, LLC more highly.

They put in floors for me and i asked them to put the padding i had under the flooring and they…read moretold me you're not supposed to put padding under it and that it would nullify the warranty - well the flooring has been buckling for years and i learned my lesson not to trust what they say since my family and i are left to live with the results

Provides outstanding customer support, professional, courteous, timely and efficient. Good company…read morefor all your landscaping needs

Rock Hard did several projects for me with excellent results at a reasonable price They were also…read moretimely and communicated well. Highly recommend.

Rock Hard Paving and Masonry doesn't stand by their work. Andy, who owns the company, with his crew…read moredid a poor job on grading the ground while installing a patio for us. We found that when it rains hard water is collected on the patio and water comes into our basement. When we found that we had wet carpet we couldn't get Andy to come out to look at this problem let alone try to fix it. He no longer answers the phone or respond to our messages. I don't recommend Andy because he isn't to be trusted.

I wish I could rate 0 stars. I signed a contract and paid a deposit to have an above ground oil…read moretank removed. As soon as I sent in the deposit, Brian ("owner") and Jimmy "project manager" ghosted me. Multiple emails and texts went unanswered, and if I tried calling no one picked up and the message box was "full." I heard nothing from them for weeks after the removal was scheduled. Brian finally left me a voice message and I asked for my deposit back. Brian said he'd send a check. Nope! Took him to small claims court and he didn't show up. I'm out almost $900 and I still have an oil tank in my basement. I try to support small businesses, but this was a disaster. Stay far away from these scammers.

If you have an oil tank that has been buried underground for over 20-40 years, it is likely that…read morethe tank has rusted and leaked into the soil. In Virginia there is a fund to pay for contamination clean up if the leak is significant. The fund is administered by the DEQ (Dept of Environmental Quality). To save yourself money, make sure the DEQ gets involved at the BEGINNING of the oil tank removal process. If we had done that, all of our costs to remove the tank and clean up the surrounding soil would have been covered by the Virginia Fund, per my discussion with Frank Willard from the DEQ. Unfortunately, we contracted with Affordable Oil Tank Removal first, and they did what is called an "abandonment in place" . During this procedure, soil samples were taken and the DEQ was notified about the project. Our lab samples came back weeks later, showing that the surrounding soil was contaminated. The DEQ cane out, examined our yard, took a look inside at our basement wall where oil had stained the concrete blocks and told us that contamination cleanup was needed and the DEQ Fund will cover the costs. We then had to contract with another company to dig out the tank again, this time taking the whole tank and the surrounding dirt, and filling the hole up with new dirt and rocks. I asked Frank Willard whether the clean up fund would cover our payments to Affordable Oil Tank Removal, which totaled approx $4,000, and he said no, that was not possible. However, if the DEQ had been notified in the beginning before any digging, there is a procedure that is done to determine if there has been leakage, before digging begins. A probe is placed down into the ground and soil readings can be taken. Also, knowing that our tank was over 40 years old and our basement wall was stained, approval would have been given in the beginning he said. if this had been done, all costs would have been covered and there would only have been one dig. We basically had the job done twice, the first time we paid Affordable Oil Tank Removal and the second time the VA State Fund paid. Conclusion- if you have an old underground oil tank that needs to be removed, get the DEQ out FIRST to look at the site and discuss the age of the tank, and the likelihood of leakage. If the tank is very old like ours was, they will recommend that soil samples be taken before any digging starts. They will be "on board" at this point, and help you pick a reputable contractor that has experience working with the DEQ. If it is probable that you have a leakage issue, they will cover the entire project. Brian Kelly, from Affordable is a wonderfully kind and friendly person, but he does not show up when he says he will. Our project dragged out for several weeks, and that is before the DEQ came out and had to do the entire project over again. I feel like Affordable Oil Tank Removal should have known more about the DEQ, and what they cover and do not cover. Also, they should have known to get the DEQ out there right away, to make an assessment, based on the age of the tank and the stain on the basement wall, that there was a high probability that leakage had occurred. If this was done, all of our costs would have been paid by the State Fund.