Ambience. A Service. A…read more PRO- My 1st time dealing with Endoscopy team. Lots of underground paid parking. Or paid street parking if you can find a space. Beautiful clean modern building. Love the looks inside, but you can get confused knowing where to go. Friendly information desk in lobby and has security and metal detector at front door. My check in was swift and easy as I did most of my Pre checkin online in My Chart! Takes a little getting used to the site... Everyone I dealt with from checking in, the initial nurse, anesthesiologist, doctor and team of nurses. Good communication for pre procedure as well as post procedure for colonoscopy. Staff took care of me until I was wheeled down to the car in the lobby area. I'm a FaN of Swedish today!!! CON - Albeit...getting appointments can be weeks to months. And getting someone on the phone or in the right group is always confusing and LONG wait times.

Their MyCharts is horrible. You feel like you're messaging an unresponsive robot who doesn't care…read moreto get back to you very quickly. I asked for a simple prescription refill and it took 5 days. It was an easy refill of an inhaler. Not brain science. And it took way longer than it needed to. And the responses you get with questions are so mechanical, it feels like no one is there.

the ER registration clerk, triage, physician attentive kind helped me. if your sick go there & get…read morecare. I was visiting from Ohio got my grandson's cold. I am grateful for their care

This was the worst hospital experience ever. After a dirtbike crash that fracture my tibia &…read morefibula, and cracked a few ribs that I busted last summer, my pain was the worst I've ever experienced. It hurts to breathe, it hurts to move, it hurts to not move. They asked what my pain level was, I replied at least a 9 out of 10. They gave me tylenol & lidocaine patches that weren't even applied to the affected area. I was left sitting on the edge of the bed with my broken leg just hanging down for hours. No offer from anyone to get help to lay down. Over the course of 5 hours, I was checked on twice. It was about 80° in my room, and I mentioned this to a nurse. "Oh yeah, it is really hot in here." She looked at the thermostat and left. The x-ray techs were pushy, rude, and shoved me around causing so much pain I nearly passed out. After 3 hours or more, I was finally given some actual pain medication, but had to request it while wincing in pain. I would strongly suggest going to any other emergency room if at all possible. One other thing, when my door was cracked open for a short period, I heard many conversations between patients and staff that should have taken place in private. I now know "Maria's" full history of bowel movements, or lack thereof. I know all about "Carl's" recent stroke and shoulder injury. Incredibly unprofessional.

Oncology CAR-T patient in ER FOR 18 HOURS? Front desk and…read moreSecurity at night was AMAZING. THEY get the one star. The morning staff? WAS A DISASTER. Not only were they unhelpful, they were flippant and rude. ANY other business would have them fired for their unprofessional and inappropriate treament of patients and caregivers. Shame on the management for allowing different rules for different shifts and such unprofessional employees. VERY POOR MANAGEMENT. WE DID NOT EXPERIENCE WHATEVER UW HOSPITAL DID TO BE "No 1" - must have been no body else to choose.

we had a terrible experience here. cold, unhelpful receptionist. no empathy. no feeling. Will never…read morego again.

This is after an Emergency room visit with an extremely unqualified staff who seems to be lacking…read morebasic patient care training. Let's start by myself being questioned why we were at "this" ER, instead of an ER that we prior visited earlier in the day... well this ER was closer to our home, we needed immediate medical attention, it was getting late and the first discharge paperwork stated to return to ER immediately if having problems.... Overall Why does it matter?... I'm in the middle of trying to get care for my wife who has extremely complex and acute conditions and we were disrespected at every step of our visit. I took us to what a thought was a professional medical facility with professionally trained medical staff that respected patients and took their jobs seriously. We were viewed as drug-seeking from what I can tell, as that could be the only explanation for the treatment we have received, and that is just unacceptable. The team did not listen to me, the caregiver of the patient, and against my direction made numerous mistakes that led to further patient harm and distress. Starting with in the waiting room, my wife had to be assisted to a recovery position on the floor so she did not fall out of her wheelchair due to active seizures - staff approached us and said we could not be on the floor and she had to get up. At this time my wife was in the middle of seizures, unable to communicate, understand, or control her own body. I had to argue for them to even listen and they left, clearly frustrated - but not offering any help. Later the same nurse came out saying they had a bed - my wife was still on the floor and unable to utilize her strength to move herself. The care staff then asked, "what do you want us to do?" I thought that hospital staff are trained to help patients off the floor from falls and etc, so I literally said, "are you not trained to help a patient off the floor?". After they finally sent out staff to assist me in picking my wife up to get her to the room, they literally asked me to open their medical cabinet to grab IV and blood draw equipment - I am not a medical staff at UW - that is totally unacceptable - again! What procedures are in place to ensure these numerous mistakes are not made over and over? It is a harm to patients, patient families, and the community. It's crazy how those most vulnerable and dependent upon intensive medical care, are treated the worst by the medical staff they rely upon. One of the first things I said is to not use her left arm due to the series of conditions that will make it difficult, if not impossible to get a line. Well you can clearly see they did not listen and blew her vein out. We followed up with our primary doctor at UW who was horrified at the care we received. Let's just end with although this is the closest ED to our home we will take the risk and drive to the next one. We have reached out to patient relations numerous times with no response. It seems that they are more concerned about google reviews here than good patient practices and may finally get back to us here?????????

Both for our son while he was growing up and for ourselves from time to time, the Swedish Ballard…read moreER has been a very good place for managing a range of health emergencies. They have always gotten us into a private room promptly, checked things out pretty thoroughly and referred us to a next stage and/or sent us home with clear instructions for next steps more quickly than other places.

Just returned from horrid experience at Ballard Swedish ER. Went in for an ingrown toenail at noon…read morefully expecting a long wait. Explained my need clearly. Haunted looking young man took my info and said sit. At 3;00 (not bad) was called in. Dr Peter Pan quickly informed me that he couldn't treat my toe because of time constraints. They should've said something from the moment l went in. Adding insult to injury another A..hole Dr tried to make a joke out of it. I am done with them.

Heartfelt Thank You to the Emergency Room Team June 11, 2026 - afternoon/evening shift: I am…read morewriting to express my deepest gratitude for the exceptional care I received in your Emergency Department yesterday evening after breaking my ankle. During a very painful and stressful time, I am always astounded by the patience, kindness, and professionalism of the ED staff. I wanted to ensure that each and every individual who assisted me is recognized for their utmost dedication. Please pass along my sincere thanks to: * Front Desk Admission: Shannon and Jen - for their warm and efficient check-in. * Nursing Staff: Mike, Melissa, Baonie, Emily for their incredible compassion and pain management. * Physician Assistant: - Tyler James Ogden for explaining my diagnosis so clearly and follow up for Ortho Surgeon * Radiologist/X-Ray Tech: Tammy- for being so gentle during a painful procedure. * Transport Assistant: Aman- for getting me safely and kindly where I needed to go. You have a phenomenal team, and University of Washington always represents the absolute best of the medical profession. Thank you for everything you do. Sincerely, Candace G.

Dr. Ramanathan will perform a total hysterectomy without your knowledge or consent Falsified the…read morediagnosis, up coded it behind my back I had a deeply troubling experience with the UWMC OB/GYN Roosevelt- Dr. Aparna Ramanathan that I feel compelled to share as a warning to others. Proceed with extreme caution if considering any gynecological procedures here, especially hysterectomies. They skipped basic standard-of-care steps, like performing necessary imaging beforehand, which could have caught issues or confirmed the need for surgery. Instead, I felt medically gaslighted--my concerns were dismissed, and the full scope of the procedure wasn't transparently explained. Despite final pathology reports showing no cancer, tumors, disease, or any medical justification, (only clinical guesses) they removed my uterus and cervix without properly informing me in advance. This wasn't just an oversight; it feels like a loophole they've exploited, leading to irreversible damage including incontinence and pelvic floor dysfunction that have drastically impacted my quality of life. The informed consent process was inadequate--doctors didn't clearly disclose that the cervix would be removed as part of a "total" hysterectomy, even when it wasn't warranted. Always, always get a second opinion from an independent provider before agreeing to anything. Request a witness or have someone present at all appointments and during consent discussions to ensure everything is documented accurately. Be sure to read your own records thoroughly--progress notes, informed consent forms, and any imaging reports (if they even bother to do them). Don't let them rush you; demand transparency and hold them accountable. I wish I'd known this sooner to avoid the lifelong consequences. avoid if possible!!! Images have been censored by Google after external flags. Re-wrote verbatim below so facts stay clear. DIAGNOSIS SUBMITTED FOR INSURANCE APPROVAL: [D25.0] Submucous Leiomyona of uterus RAMANATHAN PER EPIC/MEDICAL RECORD: Finding(s): 1. Small mobile uterus on exam under anesthesia. 2. Normal appearing liver, gallbladder, stomach on laparoscopy. Uterus with small fibroid. Normal right Fallopian tube. Normal bilateral ovaries. 3. On cystoscopy, normal appearing bladder with no injury or foreign body. Brisk bilateral ureteral jets. She had adenomyosis on pathology. No other endometriosis seen at time of surgery. FINAL PATHOLOGY REPORT: A) Uterus, cervix, left fallopian tube, total hysterectomy and left salpingectomy: - Adenomyosis. - Inactive endometrium, cervix and left fallopian tube, negative for neoplasm. Specimenserus, with or without tubes and ovaries, other than neoplastic/prolapse, Uterus, cervi, let flopian tubes Pre-op diagnosis: Submucous leiomyoma of uterus [D25.0] A. Uterus, with or without tubes and ovaries, other than neoplastic/prolapse. Uterus, cervix, left fallopian tubes" is a 69 g, 7.5 x 4.6 x 3 cm uterus and cervix with attached left fallopian tube. Uterine serosa is tan-pink smooth and glistening. The anterior cervical margins of resection are inked blue, posterior black. The ectocervix is tan-pink and focally hemorrhagic around the patent 0.5 cm in diameter cervical os. The endocervical canal and the cervical cut surfaces are normal. Endometrium is tan-pink flattened glistening measuring 0.1 cm in thickness. Uterus is serially sectioned the myometrium is tan-pink and rubbery and measures up to 2 cm in thickness. In the anterior wall there is a subendometrial 2 cm trabeculated focally cystic nodule consistent with adenomyosis. The remaining myometrium is unremarkable. No leiomyomata are identified. The left fallopian tube measures 6.5 cm length is diameter ranges from 0.5 cm to 1 cm. Serosa is congested, smooth and glistening. There is a patent stellate lumen on cut surfaces A1: Anterior cervix A2: Posterior cervix A3: Anterior comyometrium with subendometrial cystic lesion consistent with adenomyosis A4: Posterior endomyometrium A5: Cross-sections of left fallopian tube and is entire fimbriated end

We were a transfer in from another hospital and the care we received here was stellar. We certainly…read moreappreciate the doctors and the specialists. We want to lift up the staff who took care of the room and made sure it was clean. The staff who prepared and delivered the meals. The friendly and caring transporters. The PCTs (Kele on the 16th floor) who checked in and advocated for us. The nurses who kept us informed, comfortable, educated, and on track with the care. Especially Chad (floor 16) who was our primary day nurse. He is exceptional! I gave 4 stars because I do think doctors and specialists could benefit from refresher on bedside manner. It is not what they say, it's how they say it. Patients are human beings who are doing their best and instead of going straight into lectures, how about seeking to understand them first.

Once one of the finest medical institutions of our region and the United States, Virginia Mason…read moreMedical Center under its recently new ownership is now run by MBAs and accountants and is broken. Even multiple current doctors have confirmed this. Example: My wife and I have been patients at Virginia Mason for 37 years. Just recently my wife's primary care provider pulled back from full-time work. Because she wasn't completely off the payroll, according to the MBAs and accountants, she was not offered an MD, PA, or ARNP as a replacement...only the choice of 1 of 4 residents. We will, with sadness, both be leaving. VIRGINIA MASON IS BROKEN. STAY AWAY!

I AM HAPPY to say that every time I have been to Cherry Hill Doctor Panich and staff are all bar…read morenone, very caring and professional educated staff just like the wonderful quality care from Doctor Pavich. I feel very privileged to have been recommended and sent to Cherry Hill for his care Do not like the huge parking tickets I have to pay due to the time spent with testing then appointment time Are you able to help seniors who are also in my position? Oh, I love the cleanliness of this hospital

I'm not going to review the hospital services since that can vary on a number of things. This…read morereview is based on the meal from Embers/ the cafeteria. I ordered the build your own burger and got a plain burger. I asked for lettuce wrap, etc. but the ticket I got stated none of my customizations. When I asked the chef, he just said, "are you gluten free? Celiac?" And I said no, his response, "throw out the bun." A very no nonsense response, burger was fine. Tots were crispy. Lots of self service condiments. Burger was 7.40, tots were 3.70. Got a deluxe chicken burger for my mom (same price as burger), it looked exactly like mine but with a chicken breast- she said it was good. All in all, a little under $22 for it all.

Overlake NEVER disappoints... came here with hubby for same day procedure, front office staff was…read morevery helpful, check in was nice enough to walk us to a completely different part of the hospital than where her desk was. Our nurse and the patient care technician were absolutely amazing, extremely helpful and very knowledgeable. We weren't rushed , we were thoroughly impressed with every single step of the process and post procedure instructions. Highly recommend...

Everyone is bitchy here…read more From the check in person to the nurses at the SPU 3rd floor. It is free to be nice.