Ambience. A Service. A PRO- My 1st time dealing with Endoscopy team. Lots of underground paid parking. Or paid street parking if you can find a space. Beautiful clean modern building. Love the looks inside, but you can get confused knowing where to go. Friendly information desk in lobby and has security and metal detector at front door. My check in was swift and easy as I did most of my Pre checkin online in My Chart! Takes a little getting used to the site... Everyone I dealt with from checking in, the initial nurse, anesthesiologist, doctor and team of nurses. Good communication for pre procedure as well as post procedure for colonoscopy. Staff took care of me until I was wheeled down to the car in the lobby area. I'm a FaN of Swedish today!!! CON - Albeit...getting appointments can be weeks to months. And getting someone on the phone or in the right group is always confusing and LONG wait times. read more

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The beds are terrible! 4 nights, hardly any sleep. The mattress snakes around under you. Creepy.

one star so I could review. been having fainting spells. near fainting? I'm really not sure. ive been having seizures to go along with these episodes. i cannot see out of my right eye. i have multiple sclerosis. this can be a sign of a relapse/attack. my last attack left me struggling to walk. i'm having major memory issues. i was trying to explain what was going on to the nurse. she kept interrupting me, and that makes me forget what i was trying to say. i tried to write down things instead so that i could communicate. my goal was to get an mri and steroids to stop the attack. the nurse announced that i was lying and seeking drugs. the type of steroids i need to be administered with an IV. so yes, i was seeking drugs, i guess. because im afraid of being crippled. after this, i started talking in loud voice, with Russian accent, and pretending to live under communism. because we do. the nurse was very brown and when i asked her if she could understand me, i was doing so because i was having trouble communicating. it was then she said i was lying. i think she thoght i asked her that because she is brown. i don't know. i don't care about what she looked like. i care that she was a horrible nurse. im trying to start a new job, but i won't be able to because i'm currently too sick to do so. so i'm going to lose my home. my minor child will too. i drove myself home, and had another episode while doing so. i could have hurt others. thank you swedish! nice job!! read more

Ruined my life. They messed up the same surgery twice in a row leaving me in pain over five years later. The only reason I haven't sued them is because apparently they mess up so much that the law firms in the area are all too busy to take on new cases. read more

I was in the emergency room at Swedish Medical Center in Seattle, WA, on June 04, 2025. I was seen by a Physician Assistant (PA) in the emergency room.. I have discovered that Swedish does not handle the billing for emergency room Doctors, Physician Assistants, or Nurse Practitioners. The billing service is performed by an unrelated entity called "Seattle Emergency Physicians Services." PROBLEM: I have never received any billing statement or detailed invoice from you; please email both to me. I've already reached my out-of-pocket maximum for 2025, so I shouldn't be responsible for any medical costs related to my emergency room visit. HORRIBLE PATIENT EXPERIENCE Since I have never received any billing from your office, I do not have (1) a client number or (2) an account number when I tried to set up my profile and provide you with my medical insurance information. (See pasted copy of your website below) This is completely unacceptable. Why wasn't my personal and insurance information provided to your office by Swedish Medical? As a responsible person, I have spent countless hours trying to ensure all my medical bills are paid. Swedish Medical provided me with different phone numbers for "Seattle Emergency Physicians Services." I kept calling and was on hold for over an hour each time. I spent three hours at various Swedish Medical facilities (Broadway and Cherry Hill locations), but no one there could help me. I was told again to contact your office. Now, I am on the phone, waiting once more for someone to answer. Swedish Medical and Seattle Emergency Physicians Services should be ashamed! How could a disabled or elderly person navigate this extremely fragmented and poor-quality billing service? read more

I had an emergency while out of town and was genuinely impressed by the efficiency of the ER. I'm not sure if this is typical in Washington State, but areas like this tend to have more funding for healthcare, which likely contributes to the speed and quality of services. When I arrived, I was seen immediately and underwent four scans/x-rays within just a few hours. It did take an additional two hours to receive my results, so my total time in the ER was about five hours. However, I was very impressed by the professionalism of the staff, the quickness with which they addressed my needs, and the thoroughness of the analysis and follow-up. Overall, the experience was much smoother than I had anticipated. read more

This is the second time I've had surgery performed on me at Swedish Surgical Center on Broadway in Seattle. On both occasions I was treated very well by the staff. I had to arrive at 6:30 am. Kim the admitting RN made me feel comfortable from the beginning. The post op recovery room RN Rosie did the same, providing great care. My room RNs Andy, Sean, John and Leonola, were all very nice and engaged with ensuring all my needs were met. All felt more like friends than service providers.i live about 3 hrs from Seattle but The Swedish surgical center on Broadway was well worth both the drive and an overnight stay at a nearby hotel the night before surgery. read more

They charged my credit card $35 twice for the same visit copay, but only applied one payment to my account. I believe the other $35 was intentionally stolen by somebody within the billing system, or it would have shown up as a payment on my account. When I called billing, they told me to call the clinic. When I called the clinic, they told me to call billing. The classic runaround. Simply, don't pay at the time of visit, and only pay their bill after you have received the Explanation of Benefits from your insurance and have reviewed it. read more

Swedish assured me my insurance approved my surgery. My insurance company said they did not I verified with Swedish that this was approved a half dozen times It was not approved. Swedish has settled medical debt on retiree. $45k. Won't take my call to negotiate this away. The cherry on the sundae? The person who checked me in posted my medical records to IG and mocked me. Swedish hires the best people, don't they? I mean this sincerely: I would rather bleed out on 3rd Ave in downtown Seattle then accept medical treatment from Swedish. Death is preferable to what they have planned for patients. Trust me on this read more

This is the worse hospital in the county, you see a doctor and they tell you to call for appointments say to three other specialist and what happens? You can get any appointment for all three in exactly 3 months, the appointments are made by computers not people. Really a dangerous place to go run don't walk to any other hospital. read more

was admitted for surgery, during recovery, a doctor came in to ask about plastic surgery....when I asked the doctor what for?, she replied for facial reconstruction....well....I didn't have surgery anywhere near my face then she realized she had the wrong patient....also, I waited for 2 hours for someone to bring me a wheelchair after being discharged...I just got up and left on my own.....pretty good service huh? read more

My name is Sandra and I had a mammogram appointment yesterday and I had the best experience ever when I went there. The staff all made me feel so comfortable and helped ease my worries and anxiety. Michelle from breast imaging really did a top notch job with her nice and friendly approach and so thorough with the information that I had no further questions. I went in stressed out to the max and she instantly calmed me down and she didn't even have to try it came natural. Everybody was friendly and made me feel like I knew them for years! Thank you for making my visit go well. I will remember that forever thank you Michelle. Sandra G. read more

They hire Incompetent workers that cause me more pain and suffering with the lack of customer service to help patients in need.

I work at a Dr. office trying to get ahold of anyone at Swedish that can get a cancer patient in for a biopsy. On hold for hours, then sent to the on call operator during open hours. On call had no way to contact anyone. Emails getting no response for over a week. They apparently don't want to actually take referrals. Or the hospital has been on fire this last 2 weeks and can't help anyone.... read more

Cause a puncture of internal organs, resulting in a 2 L blood clot and severe bleeding over her period of six days. That resulted in depriving nerve and muscles of oxygen. Ultimately causing damage that has resulted in an inability to walk or stand. They have refused to take any responsibility or liability for the resulting disability. read more

Had our baby here with the midwives, and overall it was a great experience. The majority of the midwives and nurses were nice, helpful, and knowledgeable. But, we did have one midwife and two nurses during our stay who were the opposite. Thankfully they didn't stay too long or this review would be different. The pre and post birthing rooms here are pretty old, small, and have thin walls. They aren't super comfortable, but if get the job done. The actual birthing rooms though are huge, a lot more comfortable, and have thicker walls. The building itself can be confusing to be navigate if you need to go in and out, and it is a pain to have to walk all the way around the block to get back in when you pick up food at the various places nearby, but the experience inside was good for the most part. Overall it was a positive experience, and we may be back. read more

I've had a wonderful prenatal and birthing experience with Swedish Hospital. I've had many appointments with the first hill, issaquah, and west seattle locations and I've been pleased with almost all departments and visits. The First Hill facility is clean, all staff are friendly. My baby's birth day was amazing and we were spoiled and well taken care of. I loved everyone and everything from triage, to the birthing center, to postpartum care room. Two complaints- 1) Parking is pricey and paid by patient, even for a quick hour appointment. 2) The third party billing for invoices , especially the billing department for visits to the labs, are NIGHTMARES to work with. read more

Took the best care of me with my visit today made sure to always check on me and ask if I was doing okay... friendly staff and great people.. would definitely recommend this hospital for care :) read more

The halls of Sweedish emergency room are lined with reclining chairs full of patients who need care. No beds. No rooms. Halls of chairs with very sick people in them. I should have counted them, 50+ patients? The son of an elderly woman finds warm blankets for my son who is shaking with convulsions. While I help his mother who is in tears standing in her own feces because no one from the hospital can help her to a restroom. Help yourself vomit bags are accessible along the walls. If you didn't need them before you were admitted, you will. There are only two nurses. One is on her fourth day and she is having a nervous breakdown, she won't make it to tomorrow. Hours go by. No one ever comes by to ask about my son or his symptoms. He desperately needs fluids, he hasn't kept fluids down for days. He never eats, he has gastroparesis and can not eat solid food. But he really needs an IV. We wait for hours, everyone waits. We've asked for an IV several times, "you don't have an IV yet?" no. The halls are so crowded with sick people in recliners, my son can't get through to the bathroom. Not that it matters, there is only one restroom for everyone for all patients and the smell if feces fills the air. I toss another vomit bag in the overflowing trash can. We are helpless here. Finally I ask just for his blood work so we can take it to another hospital. The girl at the intake threatens us for leaving without medical care. "What care?" I asked? My son is just so sick and exhausted and cold. He just wants to come home to die. They don't have a doctor or nurse available to help anyone in those crowded halls. So we quietly walk down the long croweded hallway, past everyone else who is sick and in pain and uncared for. My son waits while I get the car. We go home. The hospital then realizes their liability so they call the police to come check on my son for leaving the hospital with an IV in his arm. Just the stint, as he explains to the officers, they never brought him the IV. read more

I wish I could give this place negative stars. My husband took me to the ER because I was experiencing symptoms of DKA (very serious, potentially fatal, look it up if curious). After waiting almost 3 hours in a subpar waiting room with a broken vending machine and a bathroom covered in piss and blood, they finally brought me in to a room with a bed and no pillow (had to ask twice and took an hour to get). It was impossible to get more than 2 minutes of face time with the doctor on call who knew nothing about diabetes. The transient interaction with the doctor lacked bedside manner and empathy. After another three hours of waiting with an empty IV, they sent me home saying good news it's not DKA, and follow up with your doctor- never taking the time to address the symptoms and running other tests to see what it was causing all the symptoms I was experiencing. I regret not taking a picture of how disgusting the bathrooms were, or recording how short and apathetic they were and how easily the trivialized my pain and suffering. I will NEVER return to Swedish and recommend you avoid if possible. read more

In a medical emergency, I used to believe that the "care" providers would be caring and comforting. Swedish has destroyed my trust for hospitals. They are the LAST place I would lever turn to in any emergency. We brought our daughter here when she broke her arm. We were there for SEVEN HOURS, six of which we were just waiting. It took them over three hours to finally give her pain killers and the nurse who finally gave my daughter the meds was taking his sweet time, and yelled at me when I tried to give her the meds myself. It was TORTURE watching my child suffering while the numerous hospital staff wandered leisurely around. The worst part was one particular nurse being rude and mean to me. Young patients and their parents are scared when medical emergencies happen. This woman was condescending and sarcastic. I saw her later give me a dirty look when she was coming from the vending machine with her snack. Of course when I submitted a complaint, Swedish replied with their template letter saying they found nothing wrong with the "service" we received. Their big fat bills came right away of course, so we can pay all these rude, mean "care" providers. My own job is to care for new moms and their newborn babies. Over and over again my clients come home crying after being traumatized at Swedish Hospital. I feel terrible for my clients. Getting medical care is supposed to help you feel better. read more

It's a love hate!! Love hate since we need health! It's a big important part of our lives! I hate hospital visits! I hate injuries!! I do like doctors! I was studying to be one too. Somewhere between MCATS and business school: I decided I want to go to business school. And not spend 10 more years schooling! It's a hard work! And a lot of time commitment!! Anyways! I don't get sick but I get into a lot of injuries and accidents. And I somehow end up here!! A lot!! Love hate since I hate coming back again and again. But love part is for the treatment and the cure I get. First off, this place is huge. Swedish first hill, cherry hill and medical center. First few times to ER was a pain since I got dropped off on the wrong spot and pretty much had to walk a mile or a maze!! The ER is in the smallest space here!! They misdiagnosed me once here. Parking garages are there. Hospitals itself is pretty clean and well maintained. Way better than Virginia mason across the street. I've had so many things done here! My mom has her cancer treatments! A whole lot of visits. Good visits and not so good visits. Still a better hospital than most in the city!! read more

Swedish Medical Center - A little flareon to ease your pain! - Medical Centers Near Me - Seattle, Washington

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My daughter went to Swedish First Hill for 40 days in the ICU last Fall and they were GREAT there! Everyone was well trained, caring and prompt whenever she needed anything and patient with her two worried parents who never left her side (she's severely handicapped). After 40 days she was able to go home and we're very grateful to have had such wonderful help! The only hard part was the constant noise (machines beeping and nurses checking on her). But, that's pretty standard for any ICU! :) read more

This review is for the Swedish Wound Clinic and the stellar treatment I received there. I can't find enough positive words to describe the supremely professional care I received there for a stubborn strep wound on my shin that I acquired when visiting my mother at a hospital out-of-state. The wound was excruciatingly painful and was resistant to healing for months .....and I don't even have diabetes. From the receptionists doing their utmost to accommodate my packed schedule to the techs preparing me for the nurse or P.A. to the medical personnel and overall atmosphere, this clinic is the gold standard for medical treatment. I have never been so cared for at any facility. (Sorry to gross you out by the photo, but this was a month after the infection, so it was much better by then but still in dire need of the Wound Clinic. They were integral to its healing.) read more

The doctors seem great here. This review is for the blood lab that Swedish sends you to. They contract out to LabCorp for lab work and this company is beyond bad. I waited 2 hours at one location and nobody showed up for work. No notification. After looking at reviews I read that this is normal for them. Went to another location and waited 1 1/2 hours and the one person on staff kept poking me with a needle trying to get blood. Blood was dripping onto my shirt and the floor. In the end they couldn't figure out how to get enough so they asked me to come back. Today I was at the Polyclinic and I was in and out with 10 minutes per usual. What a difference. I still have one doctor at Swedish but I don't plan to ever go there for anything else in the future. read more

Check in is seamless. Nursing staff attentive. Rooms are spacious and bedding is typical hospital comfort. The endoscopy center is a professional center with state of the art equipment. I am here about every 4 weeks and my expectations are always met. Warm blankets or a bear hugger always available. The doctors always available to answer questions before your procedure and the anesthesia doctor makes an appearance as well. Easy in and easy out. Profesional. The most frustrating part is NO ONE ever comes in to tell you when the provider is running behind. You can sit in a room for hours and no nursing staff comes in to communicate with you about the delays. Aggrivating! read more

Swedish Medical Center - Medical Centers Near Me - Seattle, Washington

Wonderful staff. Supportive, understanding a huge part of our daughters recovery. Great hospital.

The ED located on First Hill: you can stay in a room for over an hours with no one checking on you. When you go to the front desk, often there are four or more nurses, technicians, attendants or whatever their titles are, sitting around talking. They will immediately react to your coming to them and tell you to go back to your room. They untruthfully annotate your chart to reflect you've done something wrong or inappropriate. If you complain to the patient relations or whatever department, the findings are against you and in support of the staff. read more

I am talking here about THE SWEDISH HEADACHE AND PAIN CLINIC I needed to see someone about my migraines and the care I was getting at current doc was bad, so my doctor wrote a referral to this Swedish Clinic. I couldn't get the referral person to call me back after FOUR voice-mail! When she finally answered her phone, she groaned when she answered the call! This was a Tuesday and she said that the person who does something (can't remember) with the referrals should call me by Thursday. It is now a month past that day and I have NEVER RECD a call to set up an appointment with them. WOW! A headache and pain clinic who doesn't care if they see you or not! That's just great Swedish. Oh yes, almost forgot the person who groaned at me on the phone. Guess I was interrupting her sudoku or candy crush! read more

Terrible. Bedside manner was awful. Care given was not up to standard. Do better First Hill Emergency Department Swedish in Seattle Washington. read more

Swedish Specialty Care-Bellevue does not charge what procedures actually cost. So much erroneous billing at this clinic(which is not on Yelp). I was referred for a new pt/allergy skin test-very routine and waited months for the appointment. Months after the appointment I get charged for $1177.00, Aetna disallowed $561.36, copay $75 with a Bill for $540.64, which I never recieved an email for even after they involuntarily switched me to only electronic statements. I had to remember to look up if the clinic ever charged me and months later for a routine skin check, in which they only saw me 15 min, for cheap allergy test. Something is really wrong if this is how much they think things actually cost. read more

Swedish Medical Center - An Routine Skin Allergy test, They Charge $1177 fyi, with Aetna disallowing $561.36, total cost to consumer $610.64 with copayment. - Medical Centers Near Me - Seattle, Washington

Had surgery at Swedish, 747 Broadway campus. My Dr and the nurse getting me ready for surgery were top notch but after surgery it was a totally different experience. The nurses seemed very LAZY and RUDE in the patient rooms. I had the option of staying over night but the room was bad. There was no sitting area for my required guest so they brought in a metal folding chair for my sister. Trying to heal and get on top of pain, but worried about my sister instead. It was a shared room closest to the door with not enough space. My room was next to the nursing station and the nurses would gather and chat loudly. My nurse was telling me how to manage pain but told me I needed to figure the dosage of Tylenol with my Percocet myself!! WTH! I said can't you tell me how much I should take? She instructed my sister and I to just do the math. Such a joke! The only time trying to call the nurse, no one answered. Finally received an answer after three calls in 45 minutes. We were getting dismissed and our nurse forgot about calling anyone to take me out of the hospital. My sister had to go up to the nurses desk and was able to get someone to call for a wheelchair. When I was finally leaving, I stopped at the nursing station to ask for one last drink. One nurse looked over her shoulder and rolled her eyes. Such bad beha Pre surgery: The authorization admin quoted me incorrect info about my insurance, saying I needed to pay a potion of my bill after I met my out of pocket maximum. I asked if she knew the difference between meeting the deductible and out of picket maximum. She said yes. She also said I would need to call around to three different departments and get the medical codes myself, then call my insurance to find out costs. Maybe this is standard now but a few years ago at Virginia Mason they did all that work for me. I've worked for Drs in the past and have seen and experienced different patient care at Virginia Mason. read more

Worst hospital I have ever been to. We said no pitossin and no c section. They did it anyways. Then they stick us in a freezing room so our baby cant keep her temp up and has to go to the icu. They attempted to get every single been they could out of our insurance by torturing a perfectly healthy baby. read more

When writing this review, I contemplated exactly how many stars I was going to give this organization. This review applies to my experience within the FIRST HILL CAMPUS EMERGENCY ROOM ONLY! I have not had any other clinical experiences with Swedish at this time, so I am only speaking from my one experience. I had some severe and strange issues going on with my health, so I went and checked myself into the Emergency Room at First Hill. I am giving the facility a three stars. There was trash in the lobby and the receptionist did not seem to ecstatic about getting it cleaned up. Upon Arrival, there was a guy standing outside smelling the bushes with a syringe in his hand, yes it was quite the experience! LOL. I am giving three stars because the wait was absolutely ridiculous and the emergency room is HIGHLY understaffed and that is an understatement. I waited EIGHT AND A HALF HOURS total between seeing the doctor, tests, scans, etc. until discharge. They were not even that busy when I came in, so I found it highly unacceptable. HOWEVER, there is good news. They were very thorough in diagnosing me and running the appropriate tests, etc. to insure that my problem was not something more serious than what they thought it was. I did appreciate the physician being thorough as it helped to relieve me, even though I almost had a panic attack before I could get out of the facility due to wait time. My physician was Dr. Kristine Tucker and she was AMAZING! My nurse, Brandon was amazing as well and was compassionate. My first nurse was complaining about her job, etc. but Brandon took over and helped me drastically. The ER technician was amazing as well, but I forgot her name. Anyways, I would recommend this emergency room for your care, just expect some strange occurrences, such as what I mentioned above. Also, if you do not want a long wait time and have a choice, I suggest to try going at a different time than when I came in, which was at 7:30 a.m. on a Thursday morning. Otherwise, staff and customer service was decent and the doctor was thorough, even though it took almost nine hours, which I can appreciate. :) read more

I've been attempting to get my op report from Swedish hospital for months %90 of my requests are ignored and when they do post anything on my chart it's incomplete. I was the patient font I have a right to have a copy of my op report? read more

Very disappointed in this instance of a hospital I've held in high regard for decades. My husband, a Kaiser patient, was taken to Swedish First Hill ER for a sharp drop in red blood cell count. Most the care was responsible with one GREAT exception: continuity of care. A cancer patient, my husband is carefully regulated on pain meds. The first day, Swedish was about to put him on morphine, a drug Kaiser and I had labored to get him off because it so clouded his mental acuity. They allowed him also to 'opt out' of his carefully crafted Tylenol and Oxycodone drug regime, that supports the Fentanyl patches he uses. The records, had they read them, and his Kaiser Paliative Care doctor, had she been called, would have reflected he notoriously under-medicates. They had my number. HOW do you miss this? read more

If I could give this place 10 stars I would. They definitely deserve it. I wanna make this quick and to the point as possible but I can't get over how great my overall experience has been with SMC's facilities, labor and support from staff. I have had such a great care from everyone here. I just had my baby at Swedish Medical Center last month. It was such a good experience giving birth there. The staff in labor & delivery unit are absolutely wonderful. All of the nurses that I had both time were really great about explaining things to me and helping me with whatever I needed! I had a little bit scary experience as I was induced my body reacted super fast. I started feeling painful contractions after about 40 minutes and then started shivering uncontrollably AND baby's heartbeat dropped really low. Within seconds there were 3-4 nurses in my room and this one nurse was standing right next to me explaining what was going on and what they needed to do. I was so relieved that once they took the medicine out and had me lay on the opposite side, baby's heartbeat went back right up! I don't plan on having anymore babies but for those of you who do, I highly recommend you give birth at Swedish's. Thank you again Swedish for providing excellent service. I'm truly satisfied. Awesome nurses and I was really happy with my overall experience! *PLEASE NOTE: There are three public entrances to the main hospital building: main entrance on Broadway, south entrance on Cherry Street, and the Skybridge connecting the hospital to the 1101 Madison Tower, Arnold Pavilion and Nordstrom Tower. *Parking Rates: Up to 30 minutes No Charge 0.5-1 hour $6 1-2 hours $8 2-3 hours $10 3-5 hours $12 5-6 hours $14 6-24 hours $17 Patient Daily Rate: $15 read more

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Thanks to Allison, Josh, and Will on 08/11/22 for their extraordinary care of me during a procedure. And, thanks to Kim who worked twice to accommodate me because I came from Sequim with a driver who came up from CA. Good job, folks! Camille read more

Swedish Hospital is the worst I have ever seen, they surprise bill you as long as you schedule to visit a specialist. I applied for financial assistance for one bill and needed to sign a copy of consent, they sent a message on mychart without call or mail the letter to me. Then this my chart encountered technical issue, I called, my chart team and financial assistance billing replied that they cannot fix the issue (since none of them called IT) and asked me to wait. I asked to mail the consent form to me and asked them to contact me by phone or mail, they agreed to mail the form but rejected me by saying because I applied on mychart, so they cannot contact me by mail or call me after I mail back the consent form. Then there is no way for me to see the process and what I need to do next step besides calling them on a weekly basis. It is so ridiculous. I can't believe it! read more

Going to the hospital is just one rung down from going to jail. I haven't been to jail, but I would take jail over going to the hospital. However, Swedish made the visit here more than just tolerable but pleasant for my friend that was here for over a week this summer. She received excellent care from all of the nurses that looked after her, according to what she told me and from what I witnessed when I visited her. read more