Have been a resident for about 11 months now and it has been awesome. Nelly the new pm took over a few months ago and she has made a night and day difference. She makes sure everything gets handled and is very communicative. I just renewed my lease and I am excited to live here for another year ! read more

So I had prematurely left a semi-positive review about this place because I had wanted to warn people about packages being stolen. Now I would like to warn folks to PLEASE just avoid living here at all. It is roach infested (so bad that our furniture was crawling with them including babies, roach poop, and their eggs). There were different breeds of roaches too. I would kill at least 20-30 in one day when it got really bad. They would be crawling on the walls. I would find dead ones in the refrigerator and they would crawl out from under the oven. SO GROSS! Pest control came by like 3 times (scheduling this was a nightmare). We had to throw away almost all our furniture and a lot of personal items as the roaches had infested everything. Moving out/packing was a nightmare in order to avoid bringing them with us in addition to costing us hundreds of dollars. This living condition was so unhealthy and my doctor even suggested I reach out to the public health department! The apartment tried to say we brought the roaches but we have NEVER had this problem before at our other places and other people's reviews on here from years ago note roaches as well (I wish I had learned to read the reviews by then). Additionally, there is no secure door to ensure that outside folks can't get in. I opened my door one night to take the trash out to two people setting up camp right outside in the hallway. The fire alarm goes off like once a week blaring so loud and this sometimes happens in the middle of the night. There is a nice guy who cleans the hallways but the elevator gets so disgusting (picture attached). Since it is downtown, there are people screaming outside your window constantly (I didn't have a problem with this unless it was like 3am and I was woken up by someone having a crisis or getting into a fight right outside our window). It is so expensive to park your car (about $160 dollars a month for a non reserved spot). Lastly, the unit itself is old, floorboards are cracked, the silver coating on our shower head peeled off after only just weeks of use moving in and then molded and no one ever came to fix it even though I put in a maintenance request. Speaking of maintenance requests, those barely got fulfilled and the manager would forget to let us know someone was coming by so at 8am we were woken up to knocking at our door with no notice someone was coming. The window sills are filthy I would clean them constantly and it continued to be black/dirty. I understand that it is downtown but I still feel like things could have been better. Anyways, I could go on and on. Just don't live here. read more

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Current resident . The day after I moved in; the property manager quit . I have had zero assistance from the management company since . Have tried to contact them multiple times and have been sent to random people whom clearly are outsourced . This is a property management company, not an insurance company . You are dealing with people's living spaces . I am beyond displeased with SUNRISE MANAGEMENT. Update to one year later- they have hired a new manager and he has quit . Security has become limited and the building is now housing MULTIPLE NARCOTICS DEALERS. The director JERRY at sunrise management has been notified of this multiple times and has taken zero action. My dog ingested amphetamines in the elevator and had to be on life support; SUNRISE MANAGEMENT still has done nothing . If you are a DRUG DEALER I highly recommend Viridian lofts as they will support you and don't mind trafficking within the building . read more

Meeeeh... I viewed two apartments here hoping for the best, however, it didn't go that well. The first unit I looked at had a cement pillar in the middle of the room which would have made furniture (at all) a real pain. It was pretty small, didn't feel comfortable and was overpriced even for the area. I agreed to look at another unit which was slightly larger, and while it seemed like it might be nicer to get rid of the pillar- it didn't offer a lot The windows barely opened, there were no amenities, there were long confusing hallways to get from the unit to the parking. There was a dog barking which I could hear in all of the hallways- and when I asked if it was a normal thing, they said "yes, but if you're in your unit you won't hear it." (I could.) This is just another run down building that used to be cool, that could be cool, but needs to be run by less greedy people. I chose to wait on a place that can provide a space that felt more like home, and offers more. read more

I have lived here for 6 years when I first moved in I absolutely adored this property!(see my previous review) ..Over the last 3 years it has been taken over by Sunrise management, they started out great as many new companies do although they have gone really downhill since then. One of the things I loved was the view that I had out my extremely large multiple windows again see previous post, which I now cannot see out of through a haze of dirt, dust and debris from the construction that's been going on. They used to clean the windows yearly so on going construction wasn't a problem but they haven't cleaned the window since well before covid. It's been years and being up high I have no ability to clean the outside of the windows myself. The blinds have broken and they don't want to replace them with the blinds that I originally had when I moved in, they want to do cheap plastic blinds which smack and beat in the Wind and are extremely annoying. The floors are so worn and Sun bleached from the blinds not working that they're starting to peel back and look atrocious. The general maintenance of the building has gone extremely downhill also, they used to have a nice Lobby now it's a sad place to enter a building. The Halls, 50% of the time smell like spoiled mop water, the parking garage smells like urine and puke every time you walk in or out going to or from your car, the elevator smells like hot garbage, the general maintenance of the building has dilapidated to the point where the floor in the common areas are starting to peel up in the hallways along with the coving around the baseboards falling completely off the walls and has been that way for months. They have raised the rent along with charging for trash,water and sewage and not done any of the necessary repairs or anything for the tenants. My husband and I have complained for the last several months about the dryer not working( it won't take your quarters) on our floor, although we've put in several requests for it to be fixed it has been completely ignored. We used to have bi yearly get togethers to get to know your neighbor... not anymore, not since Sunrise took over management. There's no feeling of community or safety. They're much better places to rent in downtown where you will love living, also the experience of being a gas lamp tenant...but this is not one of them. sad to say. read more

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Fantastic loft layouts but the real star is our property manager Heather. She has been the most professional manager we've had. So professional and kind! Thanks for all you do! Despite the challenges that come with sharing space with people from all walks of life, she makes it worth living here. Stellar Job! read more

First the Good Located in Downtown San Diego, near the Gaslamp Quarter Close to the trolley and bus lines, 10 minutes from the San Diego Airport Parking is available on site (for an extra charge) The janitorial team keeps the common areas clean and dusted City views (depending on your apartment location) Now the bad Amenities- A laundry room is located on each floor, but no gym, clubhouse or community spaces, indoor or out. Other apartment buildings might offer more amenities and maybe a better value. On Site Property Management - Viridian Lofts Landlord has provided on-site property managers, some good, some not so good. Communication has consistently been a pain point. When elevators are out of service, when water is shut off, when laundry is out of service, or when there are parking garage issues. You're encouraged to email, call or put in tickets for service. How those service tickets/requests have been managed throughout the years have been hit and miss. Look up my review on the current on-site Property Management group, Sunrise Management. Bait and Switch Tactics - The Viridian Lofts website states paid utilities and tenants have been informed that the landlord pays water, sewer and trash. If that is the case, why are tenants forced to sign new lease agreements with water, sewer and trash fees? Some tenants have had leases where the agreement shows those utilities are to be paid by the landlord, but the rent increases from there along with pass through charges of utilities. In my opinion that seems like double dipping to skirt rent control laws that protect tenants . Elevator safety- Ever been stuck in an elevator? I have in this building and it is one of the scariest moments of my life. The elevators can bounce and jump around and some of them open up mid-way through another floor, like one of those Final Destination movies. The emergency call box in the elevators did not work and elevator shaft walls make it impossible to get a cell to dial out. Check out the video "Viridian Lofts Elevator Video" on YouTube. I reported these safety issues to Sunrise Management management team at their corporate office, it's been 30 days since and the response given was that a response was forthcoming. If it takes a business more than 5 business days to professionally respond to a safety complaint, one would think there are some dots not connecting. Maintenance - Ugh! The AC system went out of service in our unit in Oct 2020, during a heat wave a sweltering 5 days. This had happened twice before this time; however, new property management said our system would be replaced and estimates were going out that week. March 2021, I had to remind Sunrise Property Management, agent Heather P., that we did not want to go through another summer with intermittent air conditioning. It's now September 2021, our loft HVAC system has not been replaced and we went all summer with an AC system which worked intermittently. The water heater went out twice in about a year and when the water heater was replaced, the maintenance people left wiring exposed outside of the conduit housing. The Property Management does not do a good job of oversight and quality assurance of maintenance and contractor work. We have a window frame where the wood is rotting. I am just waiting for the glass panel to slip out or fall onto the street and hurt or injure someone or their property. I reported this window frame issue in 2020; again, it is now September 2021 and I'm still waiting. Maintenance Tickets - Tickets are closed out ASAP! even before technicians have inspected and given an assessment. I guess the tickets are closed out to acknowledge they've been received and that translates to completed? For me, completed means the issue is resolved and should not occur again in the near future. It doesn't mean your ticket has been received and someone is aware of this issue. Those are two different levels of service, in my opinion. One resident was charged for their toilet backing up, the manager cited baby wipes clogged up the pipes. Viridian Lofts is a nearly 100 year old building with a history of plumbing issues (google Yardhouse Downtown sewage backup) which preventive maintenance should address. Accounting Practices - The current management company, Sunrise Management CA DRE# 00927850, seems to pick and choose policies and enforcements not in some lease agreements. Sunrise will create third party utility accounts without written agreements or fee schedules, and you are also billed for utilities which the landlord is supposed to pay for, per lease agreements. If you're a long-standing tenant, Sunrise will start to back bill you for fees you might not even have been made aware of. If you don't sign a new lease, you may be coerced to enter into a new lease which tacks on extra charges, i.e late fees, trash charges, flooring replacement costs (long-term tenant definitions of wear and tear is 5-10 years!) My impression is that Sunrise is attempting to "nickel read more

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Great apartments. I've lived here since 2010 and Heather, the property manager is one of the best managers we've had at this building. Very professional and knows her job. read more

Moving from New Jersey to San Diego, I was nervous if I could find a suitable apartment virtually, and I found one. Viridian is conveniently located at the corner of 4th Ave and Broadway and has CVS on the ground floor! The apartment has indoor parking access. It is very spacious, and I enjoyed the view from the window. On top of the location and its spaciousness, I was extremely impressed by Heather, a leasing office manager, who meticulously takes care of every detail of my move! Kudos to Heather! read more

I've lived here 3 or so years, and I love it. I've lived all over the County, including OB, San Marcos, Oceanside and Mission Valley. And this place is the best so far. Not only do I have the advantage of 24-7 access to all of the amazing Downtown SD action, but I also feel welcome and at home at Viridian Lofts. The site manager is always responsive and has gone out of her way to help my stay here the best it can be. The building itself is old, but in a good, charming and endearing way. There are fixes needed here and there, but it's to be expected with a historic building. read more

Living here was an absolute disaster from start to finish. We rented the place sight unseen which was our fault however I had basic levels of cleanliness expectations that were not met. When we arrived, there was no manager in office to give us our keys. Turns out the manager we were Initially dealing with was fired or quit, so they had a temp person there. The temp manager finally gets us our keys and we go to see the unit and it was trashed. Dirt, dead roaches, rust, etc. everywhere. The place has not been cleaned from the previous tenant. Speaking of keys, it took over 2 weeks for my husband and I to get a set of functional keys and key fob. I have videos of me trying to open the fobbed entrance and not being able to. Of course security wouldn't answer their phone either. After complaining enough, they finally had people come out to clean the bathroom. They have us a gift card for $500 for our troubles. The $500 didn't even cover the supplies of everything I had to buy to clean this place. Getting mail here was a disaster. The building has 2 mail rooms, one on 1023 4th Ave and one one 1014 5th Ave, just depending on which side of the building you lived on. FedEx, Amazon, and UPS all had a problem with the 5th Ave side and I had to pick up almost every package from the main facilities because they couldn't get into the mail room. (Even though there was a sign with securities phone number to let them in). Security was less than helpful with that and would never answer their phone. Security in sight is a joke. There would be people doing drugs in the stairwell of the attached parking garage. People would sleep under our window and throw things up at us but security rarely would come and fix the problem. The place was way overpriced and management would say it's "comparable to other units of the same size in downtown". While that is technically true, there were no amenities here that other places had. No pool, no recreational area, no community event, nothing other than the unit itself. It's $145 for a standard parking spot in the LAZ parking garage right there. It's a lower rate than you'd have to pay as a non resident, however good luck finding a spot. The parking spots are small. My car got keyed twice in the parking garage even though I was parked completely legally, in the lines. The elevators were overdue for an inspection by YEARS. They finally had someone come in shortly before I left to inspect them, but this was after them constantly breaking and having to take the stairs. Upon move out, I left the place cleaner than we had found it yet they still felt the need to send us a bill for cleaning. Don't get me wrong, I didn't expect my deposit back because we did leave a good amount of stuff in the basement that we got charged for dumping, but the cleaning thing really pisses me off. Speaking of dumping. When we moved in, the only extra bills for living we had to pay were electricity and parking. They added on a water bill, a sewage bill, and a trash fee by the time we left. I have the picture from apartments.com saying water, trash and sewer were free. Love the false advertising. When maintenance issues would occur, it took forever and a day to get anything done. It took months to get a working dishwasher, months to have a non hazardous oven, and months to get a bathtub that wasn't rusted and cracked to the point where I should have been wearing shoes to take a shower. The space of these units was the only thing worth it and even then, the rest of the BS we had to deal with makes it not worth it. I've lived in downtown San Diego before and though that comes with its own set of challenges, it shouldn't have been this bad. This place is money hungry and desperate. Avoid if you can. read more

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These lofts are so unique. Every unit is a different layout, flooring and feel. They all have great high ceilings and open space of living. The location is perfect. Walk score is 100% the trolley is a few feet away, bus stop and Amtrak all here too. There is an on site property manager that is available. She slap responds to emails. Worth the look. The smell of urine in the carpets is finally wearing on me - please people enforce taking your dog outside to pee!!!! The plus is a new dryer - the negative is all the dog hair in said dryer:( Still love the location - anxious to see what's in store with upgrades ???? And the roach issue, well it is above a few restaurants and in the city- it happens from time to time - no problems here read more

I have lived here for just over a year now and the building is worlds away from where it was when the other reviewers lived here I can only assume since I have not experienced any of those issues. When I moved in, the management and building itself were going through the first steps of a major overhaul and the management was in a state of flux, which was initially confusing and frustrating, but within a month they hired someone who totally turned it around. Miral is very professional and courteous, but also no nonsense with the staff around the building. She brought in new people who cleaned up the parking structure and common areas and she oversaw the remodel of the whole place. She is quick to respond to any issue whether minor or major and makes you feel like she is here for you as a tenant. Lately, she has been out on maternity leave and a young woman named Amber was brought in to temporarily fill the position and she's managed to also do an amazing job. I wasn't expecting much with a temp to be honest, and was a little nervous that my lease renewal was during that time. I have to say she has managed to win some major points by getting the company that owns the building to honor my lease renewal requests where they initially said no, and I will be very sorry to see her go. I wish they could keep both on management staff. As for the building itself, I love it. I wanted old construction and a classic loft not one of the new boxy tiny places found all over in the high rises that sprung up after the ball park. This place is a true old classic loft style, built in 1918 by the same architect that built the Grant across 4th. My place is 1100 sq ft. It took me a year of searching to find this place after looking at every building with lofts in the downtown area. Definitely the best layout, privacy and location for the price. And there is parking available for a reasonable price. Additionally, now that the new park is done at Horton Plaza and the construction on Broadway is winding down, it is only getting better and better. I am very happy to live here. read more

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I've lived at Viridian Lofts for just a bit under a month, and so far, I am really enjoying calling the corner of 4th and Broadway my home. The Lofts themselves are incredibly spacious, beautiful, and full of an era-long-ago charm. My unit has beautiful blonde wood floors and granite countertops. Apparently the place is also choc-full of history; the building manager told me it used to be a pharmacy in the 1930s or 40s, and then a department store. Today, one can be reminded of the building's past because of its tall floor-to-ceiling height and the structural pillars that are placed within the rooms. A friend has said my place looks like a dance studio! The elevators are a bit slow, but gives me time to ruminate on my day as I am coming back or heading out. There are laundry facilities on every floor (coin operated), and a hallway that leads into the LAZ parking structure. Tenants get discounted monthly parking, since LAZ operates both the Lofts and the parking lot. These two entities also share a security unit, which you can call around the clock if you are locked out or have some other concerns. They're super friendly! Maintenance is on-site several days a week, and I really appreciate how quickly they came to resolve questions I had about my windows and shower knob. Noise is a natural incident of city life, and living in this building is no exception. However, it has very rarely been a problem for me. (Caveat: I live in a unit that does not line the street in either direction.) Sometimes one can hear music emanating from the hotel next door, and sometimes footsteps above, but that is by far not the norm. I have met a few neighbors so far and they are lovely and professional :) Saving the best for last, I must give a shout out to the apartment manager, Paula! She has been so helpful from the very start when I called in to inquire about moving in. Since then, she has responded patiently and immediately to all of my questions and worked on finding solutions for all apartment-related concerns. Once, I couldn't find some parcels that were marked as delivered, but within a day, she contacted the USPS delivery person and figured out they had just been accidentally placed in a mailbox directly below mine. (There have not been incidents involving stolen packages in the recent past, far as I know.) All in all, she goes above and beyond to settle you in to the Lofts, and has given great tips about places in the surrounding area. If you're looking for a place with responsive and excellent management, you should come here. I'm glad I moved to Viridian Lofts. More pleased still because they're currently putting in a CVS right under the building. Grand opening in November? Now I can be extra lazy. read more

I lived here for about 5 months and couldn't stand it, I literally had to ask and go on deployment in order to get our of the lease. After plenty of calls and complaints about the insane, ridiculous upstairs neighbor(303), who literally has a megaphone on the nightstand and uses it to yell at people on the street at 3am in the morning on an every day basis. This is an old building with coin up laundry that is definitely not worth the price. Elevators are super slow, cockroaches can be seen in the hallways and right outside sometimes by the doors homeless will set up camp. Windows are old drafty and some don't open or are rotting, so spect to pay high electricity bill. First time I met Paula (property manager) she stood in the lobby door and in a very condescending way asked if I lived there. She is ok but don't spect helpful service. Good luck to who ever moved onto 203 read more

My husband and I lived here for a year and a half. We moved due to looking for a place with more space. The current landlady, Heather is an absolute saint. She makes a point to help you in any way possible and responds promptly to texts. Living in a studio downtown is bound to have its inherent negatives. To keep it real with you, it's an old building, so manage your expectations. It's not a brand new high rise with a million amenities. It's above a CVS on the edge of the gas lamp and columbia districts. Traffic is a little loud if you are a light sleeper. There are homeless people everywhere. But that's living downtown. Keep in mind the fees that add on, like parking and coin communal laundry, but It was an awesome place to live as a young couple with a small dog. Lots of awesome businesses and dog friendly places in walking distance. The building is full of beautiful hardwood floors. I have a lot of friends that live downtown, and for what Sunrise Management offers, it's not terribly priced. If you're looking for a fancy building with a swimming pool with free parking, you're looking at the wrong place. read more

Location, location, location. Awesome, one-of-a-kind space. Walking distance to the best restaurants in the city. Ryan is super communicative and accommodating. AC & heat are great. Highly recommend! read more

I would say 1 star is too high. I went to look at this place because the location is perfect. My expectations were high because of the cost. The hallways were outdated, carpets stained, and it smelled. When I got into the unit I opened up the cabinets and found a gigantic dead roach. They said there wasn't an infestation problem that it was just "an incident" that the roach was even there. I then opened up a door that had the water heater in it and out came another giant roach. Passing the bathroom I saw 2 more crawl down the water drain in the middle of the floor. I ran out of that place as fast as I could. Needless to say I will not be living there, nor will I recommend this place to anyone. I do have pictures of the proof I will be posting. read more

Viridian Lofts - Dead roach - Apartments Near Me - San Diego, California

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I've moved in to the Viridian Lofts a few weeks ago and I love it! I moved from Denver, and moved in site unseen and could not have been more pleased! Ryan was incredibly accommodating in the leasing process and great with communication. All the staff I've interacted with have been friendly and attentive. I put in a service request the second evening I was there, and the following morning they were there fixing it. I accidentally locked myself out, and Ryan sent security right away to help. My loft isn't one of the updated ones, and I still think its wonderful! So the upgraded ones, I'm sure, are incredible. I plan on staying in this loft for a long time! read more

The Viridian Lofts are very interesting! We rented a loft for a week from an owner. The loft is self was great! Wonderful open space, large size, great location! From this location, we could walk almost everywhere we needed to go. We could walk all of the Gaslamp district, to the pier, to the convention center, and even walked to the Zoo. There were TONS of bars and restaurants within walking distance. If I ever moved to San Diego, I could see myself living here! There were some really odd things about this place too. The decor is very dated. The building is separated into two areas. To get to the loft we were staying in, we had to use a key to enter a creepy hallway and then had to use a key to get out of the creepy hallway (the keys never worked and took a few minutes to open the door). The hallways always smelled very strong as well. read more

Stay away from this place, absolutely no security. Packages getting stolen, cars getting broken Into, tenants dogs using the bathroom in the parking garages and elevators. Oh ya the packages getting stolen is only when the delivery companies can get in because there is no access to the lobby/mail room given to them unless you are home to do it yourself. So you'll constantly get notices saying unable to deliver will try again. There are floor drains in your unit that smell horrible at least once a week. Till this day they have never put my name in the call box. The management company pretty much tells you to go screw yourself with the generic "we are working on it". So while they are "working on it" it's pretty much everyone persons responsibility to watch yourself and your car24/7. All while there is supposedly security somewhere, maybe sleeping because obviously not securing the property. The fob system is only effective to use for security when random people aren't let in... well I guess there is a gym that rented one of the units and they literally hold the door open and let ransoms in. Not checking anyone obviously since I have walked right past them and they don't ask who I am or what I'm entering the building for. There was a fire in a vacant part of the building with the alarm going off and security didn't even think of calling the fire department, others had to do it for them. The management company is a complete joke, the maintenance staff is serious lacking in skill and the cleanliness of not only the exterior but the interior as well is extremely disgusting. Viridian Loft Management, I already went into the office and the property management brushed me off. No budge on anything, no help at all. My response is I have put in my 30 day notice. read more

This is my second residence, I own a condo in Mission Valley that I also live in, however I share this place with my boyfriend and I absolutely love and adore living at the Viridian Lofts! The location downtown is amazing and the view out of our windows are breathtaking! We have actual neighbors who are not just friendly and kind but also considerate and thoughtful. Our loft is amazing I've never had anyone come into it in the last few months that we've lived here and not completely gushed over it! It is an older building so the elevator is slow however there is a second elevator which is extremely quick and fast located in the parking garage. Parking is additional but it's extremely reasonable and probably one of the cheapest that you can find on a monthly basis in the area. The fact that it's located in the same building you live in is an extreme Plus! Also, the Viridian Lofts is extremely pet friendly which is amazing! I hope to live here for many more years to come! There are coin-operated washing machines and dryers on each floor. There are a couple of tenants like the one below me who used to Airbnb and you never knew what you were getting from night to night for a neighbor but he has since left the new tenants seem to be amazing! The floors are squeaky and I suggest removing your shoes before entering your home if you don't want to make enemies with your neighbors below LOL read more

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I've lived everywhere, and this is the worst. I can't believe how bad the management is, and they change managers every month! The set up is completely illegal and the cockroaches are unbearable. Next, just wait for the smell from the trash room that transfers through the vents in every building. Please help, I've tried everything with the city and gotten nowhere. read more

Amazing service thus far and this place really embodies the downtown loft vibe. i feel like i'm in the TV show "friends" with Ross and Chandler down the hall. Heather moved me in and she will go out of her way for you with a smile. I plan on renewing my current lease once it ends read more

Since living here it has always been a wonderful experience until lately. Where do I begin? There is no organization within this company. They do not care about the tenants or your well-being. I cannot get in touch with anybody or get a response. We tried to get in touch with the VP of interwest to get some answers and again no response. They advertise 24 hour security which is a LIE. The security cares about the garage not the tenants which LAZ has made very clear. The washers and dryers are broken and have been. The hallways carpets are stained with dog piss and the elevators smell like trash. This building has gone down hill since living here and its so sad to see. And it is sad to say that when my lease is up I will be leaving. read more

This place is a dump. We moved to California to this place sight unseen and went off the images online. They only show two or so of the apartments and each one is different and not well kept.It's very old building, which could be nice if they did bathroom and kitchen updates. They don't have an office on site. You are required to go into the managers apartment to sign a lease ( which is creepy and weird!) We went through 3 building managers in three 9 months of living there. I had numerous packages stolen from the mail room, as well as the building has the wrong street address, so it was very difficult for UPS or FEDEX to enter or find the building. Therefore it was impossible to receive packages without much complication and was very frustrating. The management does not take care of issues in a timely manner. The first two months we lived there ( in August of last year) our air conditioning was broken and not working correctly or cooling and was running constantly. It was 100 degrees outside and they told us our "expectations" were too high for our AC unit and that 73 was the lowest it would cool to. Our bills were outrageous. They sent in their off site maintenance man a few times before calling a real air conditioning contractor. Which I had to allow for at least 2 or 3 appointments for different "quotes". They made the mistake of telling me ( the air contractor) that the unit was too small for the square footage and needed a new one put in. The building refused to fix it. After two months of that ridiculous ordeal, we finally figured out that the themostat was broken, so finally they replaced that. They wouldn't reimburse us for our crazy air bills- due do their negligence! From the air conditioning running constantly because they wouldn't fix it, there started to be a very musty smell in our apartment. When I had the manager come by to smell it and check it out she told me it was just "our smell" from our "things and cooking and us". Which was quite offensive! After 4 months of living there, I received a text via the property manager saying, that they were taking away my reserved parking spot, not even half way through our lease, unless I was willing to pay another $50 dollars a month. I would then have to park in the public area of the deck, which is constantly full of pot smoking/ drunken people. I refused and fought it and they let me keep me spot. However, my husband and I both would come home constantly to people in our parking spots and they would not tow them for up to 2 hours after we reported it. It was ridiculous.We also had a cock roach infestation. Which they told us was "normal" for downtown. It was so bad we had to tape our water closet shut so they would not come out. Our ceiling was also crumbling in on one corner of the apartment. They sent in a very 'unofficial' person to check it out after we complained. I am sure it was not up to legal building codes. $2100 a month of this place, plus extra parking for me, this place is a rip off! It has nothing to do with "downtown living". It has to do with poor management, people who just want to make money and don't care to having returning renters yearly. People would often beat on our walls at 4 am and there would be extremely loud parties into the middle of the night, that would sometimes get taken care of when I called. They allowed one of their restaurants who rents on the first floor of the property to do illegal construction for two weeks from 2am-6am every night.After much complaining to the management and to the restaurant, I had to call the cops cause they would not stop. The hallways smell disgusting and has dog urine stains everywhere. People let their dogs shit in the parking deck and it is just a general night mare. I have normal expectations for a place that cost 2100 a month. I have lived in MANY apartment complexes in many large cities and have never had so many issues with somewhere, as well as poor management. We moved elsewhere downtown and have zero issues like we did there and zero bugs! read more

My unit, along with a couple other tenants' units were flooded due to a sewage backup. Yard House, just below the Virdian Lofts were flooded out as well, so bad that Yard House terminated their lease due to the building's lack of reliability. Management had me sign forms that stated they'd cover the cost of moving my things to and from my unit. When I reached out to retrieve some of my personal belongings (still salvageable from the flood), I wasn't granted access. I decided to terminate my lease and when I reached out once more for my belongings, I was told that I would be responsible for all costs. The paperwork I signed clearly stated that Viridian Lofts would be responsible for the cost of moving my personal belongings from the uninhabitable unit and nowhere in that contract did it state that I'd be responsible for these costs if I were to terminate my lease. It has now been almost two months after the flood and will not be receiving my personal belongings. This is the worst property management I have ever worked with. And to show how careless they are, they didn't ask to return my keys for the building and unit. I would not recommend this complex to anyone. read more