Recommend by an Orange County Med Group and a local associate. Reviewed his background and knew…read morethis is the environment we (spouse) wanted to be a part of. Stopped by office spoke with very efficient staff members. Confirmed with my insurance, acknowledged Dr Madrid as our PCP. Provided complete enrollment materials. Appointment confirmed. Dr Madrid was a pleasure to meet. Set my schedule, we are off and running. Looking forward to a healthier new year.

Dr. Madrid has been treating me now for about a year, I had a Dr. I liked before him but there were…read moreseveral things that may have been overlooked. Dr Madrid dove in and found issues others hadn't even thought of. It is hard getting an appointment with him but I am ok with that.... Good Dr's are hard to find.

I was referred to Dr.Susan Behnawa by a home health care RN after having major abdominal surgery…read more I had to move here from Torrance right after the surgery and had no family doctor. Because she is with Rancho Family Medical Group I changed insurance just so I could see her. I am so glad of that referral! Dr. Behnawa and all of the staff at RFM have met and then exceeded ALL my expectations. She is very professional and yet still takes the time to listen without seeming as though she has one foot out the door (as many doctors tend to do). Dr. Behnawa is a Gerontologist and thus is familiar with and well-versed in issues of older folks. If you are seeking a wonderful doctor and efficient staff, Rancho Family Medicine and Dr. Susan Behnawa will take great care of you , your parents, or your grandparents. Thank you Dr. Behnawa and staff for treating me so well (double entendre intended).

I wish I could give this place a zero! My experiences there have been terrible but this last…read moreexperience was terrible!! First I waited in the waiting room for an hour. I showed the clerk at the desk my scheduled time and she said that is sent in case I wanted to come early, but my appt was actually 20 min later. I told her that made no sense, but either way it had been an hr.. THEN once I was finally seen, my very serious issue was taken lightly.. the NP didn't answer any of my questions. I then went a message in the portal and no response.. this place is terrible!!!!!

Went in for my first visit today and left feeling so happy and heard. Nicole O'Neil was absolutely…read moreamazing. She listened to all of my concerns and was so helpful. I felt seen, heard, and taken care of. I can't tell you how hard it is to find an office where the staff actually cares about you as a patient and your health. So extremely happy I found this office!

Great care and service! It was so easy to schedule an appointment and I felt that all the staff…read moreactually cared about my overall health!

Doctor Gutierrez is a wonderful listener and responsive to all concerns…read more The office was very efficient and courteous. The wait was minimal. I plan to make Gutierrez a long term Primary for me and my family.

I scheduled an appointment for the end of April at the beginning of March and was just contacted by…read moreoffice staff, 10 days prior to my appointment, and was told the doctor can no longer come into the office that day and was offered his next available appointment in the first week of June! He did this to my business partner last year, made him wait 2 months for an appointment and then canceled on him a week before and scheduled him an additional month out. I was offered a sooner appointment with a PA, if I was OK with that, I wouldn't have waited over a month for an appointment with my primary care physician. After having seen this doctor do this more than once, I don't feel confident that he actually cares about his patients. It seems like he just decides to take vacations on a whim, regardless of the appointments he has scheduled. I will be selecting a new primary care physician.

I can't speak for any other doctors at the practice, but Dr. Camarillo is no longer there. He was…read morethe epitome of a great doctor. He is missed so much and I have yet to find another primary that even comes close

My Doctor, Doctor Camarillo will be leaving the practice end of March. He has been the best Dr. I…read morehave had in the past 24 years since I have been living in Riverside. I will miss him in so many ways. He has always listen to me more then the specialist I have seen. I wish him and his family the best. Who ever I choose for my next primary gives me the same care.

Dr Toupin has been my primary doctor since I moved here from Oregon in 2021. His office has always…read morebeen courteous and helpful. Sometimes the wait can be long but not outrageous. He takes his time with his patients. He is thorough. I see him yearly for a check up. It's been great every year.

I am patient of Dr Christopher Toupin and could not be happier with this doctor he is so on top of…read morethings. I give him an A+.

My wife has high blood pressure. We called our former physician for an Appt and were told we had to…read morewait almost 2-MONTHS for an opening. I half jokingly said "...looks like we need a new Dr". I was told "Well, you can certainly feel free to do that." I fired them that day. I called Dr Uttaburanont, or Dr U, for an appt. she got my wife in THAT SAME DAY! Initial impression was very positive. The office was new and clean, the staff was the friendliest office staff I have ever seen in a medical office. The Dr., well she is bright, caring, thoughtful, and most importantly she will spend as much time with you as the patient needs! My wife and I both have decided that Dr. U is our new physician. She is truly a breath of fresh air and she is exactly what we were looking for; a quality physician with OUTSTANDING customer service! You won't go wrong here!

Dr. U's office staff is horrible, they are inefficient they don't call back with results. I made…read morean appointment a month ago. They called to today and cancelled my appointment proceeded to tell me there is no openings until September. When a complained, office said oh year that girl has messed up appointments before. We will have to do something about that. A little late now my appointment isn't until September. The office staff is a reflection on the doctor.

This is for the Menifee location. A few reviews below talk about the Murrieta location…read more... I was assigned Dr. Atiga as my new primary care provider from my insurance as of summer 2026. After one appointment I would say his services and care are average. You can tell this office gets bogged down with simple issues, but his staff and him were quick with submitting labs, imaging, and prescriptions. The clinic is very up to date with using the online portal/app so you can quickly review your paperwork and message the provider. The only concerns I have is that sometimes it takes 2-3 voicemails to get a hold of someone, they are very adamant about you filling out paperwork via the portal prior to your appointment, but then you arrive and still fill out similar paperwork..., and lastly, as mentioned above, due to a lot of patients it feels like the medical team is indifferent when it comes to patients. I think this is medicine practices everywhere because people go to urgent care, ERs, doctor offices, etc. with issues that can be self-treated which then ruins the experience for people with more troubling symptoms/issues. I will update this as my care continues.

It is amazing how the demeanor of the receptionist can destroy the reputation of an entire…read morebusiness. Scheduled an appointment and showed up at the scheduled time (4:00), not 3:45 early like they asked, but this was due to traffic on the 215 that resulted in a 1 hour drive from north Temecula to Menifee. I walked in and was eventually by Rita, the receptionist, that my "provider", Cassandra, was refusing to see me and I had to reschedule. I asked multiple times to speak with her or the person that made the decision but was refused this option. There was no consideration of the reason I was being seen or that I had sat in traffic that I was not in control of as the reason I was not early for my appointment as they asked. The service here has completely gone down the drain with his expansion. Dr Atiga used to see everyone with a smile but now I feel like a number only, I am a bill due for them or money. Eventually, after I called the Murrieta location and asked for a supervisor, I was allowed to speak with the Supervisor at Menifee. Rita pulled a trashy excuse and claimed I never asked to speak with a supervisor previously. She is a gross excuse of patient care. Now, it should be known that after I finally got to speak with the supervisor, at 4:20 pm, Jason, the other PA saw me and all was handled, but it should have NEVER, come to me having to call another location and demand to speak with a supervisor to be seen. This is not a joke, is it time to find a new PCP. I am not paying good money for insurance to be treated like garbage by this receptionist. Dr Atiga, feel free to call me. I'd be happy to tell you more in depth about how your employees are treating the patients or customers or the reason you have a practice.

Dr Danek is nice and easy to talk to, however her staff are the opposite!…read more Always rushing you, cutting you off mid sentence in person or the phone as if you are just ruining their day. I called today to ask for a referral to be mailed ( don't know why it has to be picked up anyways) they can't afford a stamp? That's crazy!! I was cut off mid sentence by the person who answered the phone and I just said never mind and hanged up. It's just hard to get help/respect from her front desk staff. It's too bad because Dr Danek is a good Doctor.

Dr Danek is an amazing doctor, would recommend her. However, the front desk receptionists are very…read morerude both in person and each time I call.