Poor customer service by office staff. Poor ability of Dr. Or N.P. or PA, whoever she was.... to…read morecommunicate or empathize with the patient. Poor follow up. Poor Patient education . Poor listening skills. They did not transfer my medical records when I decided to change to a GI specialist... who provides after care. I'm willing to drive out of town by 1 hour to receive quality care and a safe and understanding place.

If I could give a zero that would be perfect! I continue to be miserable daily, nightly, and…read morewherever I go. I saw Jessica Dr Guptas PA for my gastrointestinal issues I've had for 2years. She put me on a medication that I was not able to take then an antibiotic. When finished with antibiotics I still was miserable. Up all night with bathroom issues and severe stomach aches as bad as labor pains. I called Jessica and she told me to go back to the med I couldn't take. Omg! Her quality of care is obvious. She doesn't care about her patients. I have scheduled an appointment with a different gastrointestinal specialist.

Great Physicians, very knowledgeable and take the time to address patients concerns, issues in a…read moreway that you understand. Recommend Dr J. Bortman and Dr. Andrew Aneese. The other doctors are good also, these two are my most recent experiences.

all my Colon screening colonoscopies were done here for 30 yrs…read more Now no need for them anymore as all were all normal. The facility runs smoothly and is very professionally staffed.

Thier first priority is money , take credit card payments that and Auto pay without concent, had my…read moremom pay 1time they are now automaticly taking money from her accout without her permission.

A HUGE INCONVENIENCE!!!!!! someone called me from there office after I missed my first appointment…read moreFROM BEING SICK came in for the appointment they booked me for! just for them to tell me I can't not see a doctor! after THEY called to confirm THEY sent me the new patient paperwork. missed work! Wasted gas! Just for them to staff to be upset with me like they are the ones sick! Treated very poorly for a sick person!

I have had UC for a year now and had numerous appts. with promedica digestive doctors.Their office…read moreis NOT very professional in that they do not follow up with very pertinent questions about my health.I haved called numerous times with NO call backs leaving me up in the air and nervous.I feel they don't care and that I must be a burden to them.My condition is very serious and debilitating and they have no idea how much I depend on their input which is NOT received most of the time.I wonder if Mr. Ostra knows of this situation or would like to know

I have been a long time ProMedica patient; my primary care doctor referred me to this practice…read more From the moment I called to set up an appointment, every person I spoke with was rude. I left a message for new patient scheduling- they never called back. After a number of follow up calls I was informed that if I had seen another GI doctor within the past year, I was not allowed to be seen, then I was hung up on. Find another practice!