We used DDL last year for some renovations in our house and about a month ago we realized we had a…read moreleak. It was on the weekend and we had a guest, so we wanted to get the situation resolved quickly. We were fortunate though because even with the pictures we sent David, he still wanted to come out to see in person what was going on with the leak. The same day we called, he came out. They didn't charge us like it was an emergency like companies like roto-rooter would. They ended up replacing a copper sewer pipe (our house is from the 60s) running from the upstairs bathroom down to the kitchen pantry. It only took them two days for the repairs and others have stated the estimates and final cost were very reasonable. We hope to use DDL again in the future.

I needed grab bars installed in my mothers bathroom within a few weeks. I was given a fair quote…read moreover the phone then the work was done within a week. The job was efficient and professionally done. I was very pleased. I recommend them to anyone.

IT was fast and furious- they came in like gangbusters. I…read moreliked their style of communication, which is extremely important with so many details. They went above and beyond to make my place amazing.

When I was looking for a company to do some much needed work to the exterior of my house, I knew I…read morewanted it to be a local one but beyond that, I had no idea what other sort of credentials I should pay attention to. But then I spoke to Valerie and she is just so warm and friendly that I immediately got the best vibes. Wes and his partner then came out to do a free consultation to evaluate a few projects I needed done and were nice enough to give me different quotes for each. As someone who has to do proposals for their job, I can appreciate how tedious this step is and so I really appreciate that small gesture! The quotes were fair and reasonable and as soon as I signed off, the work was scheduled instantly. One thing that really stuck out to me, aside from the frequent updates from my girl, Valerie was when Wes called me to ask about HOA regulations for the railing I had replaced, as he noticed that all of the houses in my neighborhood (because he drove around to look on his own accord!) hafnd a different railing that I ordered. He wanted to bring it to my attention so I did not end up paying a ton of money for work that my HOA could potentially make me redo. I just think that is a the kind of service that builds trust. The work they did was fantastic. Any concern I had was quickly addressed and taken care of. I honestly could not have asked for anything more and they will definitely be my very first call for any and all future home projects!

I can't say enough good things about my experience with Charm City Renovations. From start to…read morefinish, they were professional, responsive, and easy to work with. They came out quickly to inspect my roof and provided a fair, detailed estimate. Once I gave the go-ahead, their team scheduled the job promptly and had everything completed in a very timely manner. The crew showed up on time, worked efficiently, and made sure everything was cleaned up before they left -- you'd never even know they were here except for the beautiful new roof! The quality of their work really stands out, and it's such a relief knowing my home is protected and looks great. It's hard to find companies these days that do what they say they'll do, but they absolutely delivered. I highly recommend them to anyone. They truly take pride in their work, and it shows in the results!

James and his crew did an amazing job. They repaired the floor in my condo extremely fast. My condo…read morehad a leak and water damage. Fast, professional, and good people.

I hired Steven and his team to renovate a very tricky basement space and also for moving my kitchen…read moreto another room. When he came out for an estimate he took the time to really understand the project and form an estimate and plan. Him and his team did an excellent job and great quality work. He is a very nice guy and I would highly recommend hiring him.

I was referred to this company by an associate and initially I was grateful for the referral…read morebecause I was in a bind and needed renovations at my home done immediately. I gave a lot of grace in the beginning due to time constraints that were outside of the company, but soon started to see that the GC was the problem. I was told the project was going to take 3-months - it took about 8 months to complete and I'm still waiting on some items. A lot of work had to be redone due to it being installed improperly or sloppy work. I expressed how I wanted things to go and the contractor did their own thing. I issued the last check with the impression that they would come back to fix my shower because on the best day the water is hot for maximum of 2 minutes and cold after that . I haven't heard from the contractor in months. I've called, emailed, spoken to the assistant that said they would call back but haven't. I would not recommend this company at all. They lack customer service and follow thru, the work has been subpar and it's a struggle finding someone with good work ethic and integrity

In just 10 days, Five Star Quality Remodeling transformed our outdated basement to a calming,…read moregorgeous space built with new plumbing and electrical. We weren't sure if we were going to be able to fit in my home office but the team did some expert problem solving and I now have a lovely little space to work. The work was incredibly high quality but one of the most impressive parts was the detailed daily schedule Maurice provided us to help us know what to expect. Maurice was laser focused on helping my husband and I navigate decisions and keep our project moving on time and within our budget. I would definitely hire them again.

My basement flooded due to a burst pipe. After the plumber and water reclamation people got through…read morewith it, Five Star not only restored my basment but it looks better than ever. They did a thorough job above and beyond. Maurice was exceptionally reasonable for a contractor as well. He was very patient while I duked it out with my insurance company to make sure they paid for everything they said they would. Even when there was some extra charges that I hadn't anticipated, he was accomodating and worked with my budget.

David and another gentleman came out and did some extensive caulking work very shortly after I…read morerequested quotes. He gave me an extremely fair price and did a great job. A previous company that had been used to caulked did a very poor job but they were able to correct the issue and make things look good. I would certainly use them again for other services in the future.

We signed a contract with Graves to remodel our kitchen and both upstairs bathrooms. We were told…read more(AFTER we signed) that it would take 4-6 weeks for the cabinets to be ready, so this delayed our project until around the holidays. They were gracious enough, however, to replace our stove (which we needed for Thanksgiving) and fixed/patched a hole in the ceiling in advance of the project. So, that was nice. The problem, though, was that 4-6 weeks turned into FIVE MONTHS. We signed in October, and the project didn't start until March. I think in today's pandemic world, that would have been a lot more understandable given supply chain issues, but we were told this was a personnel issue on the contractor's side. Okay, whatever, we rolled with it. We lived with the old rooms for several years... what was a few more months? The remodeling went well, but instead of 6 weeks, it lasted 8 weeks. Again, not really our biggest gripe. We understand timing and how projects can get wonky sometimes. But, the problem here was, there was no communication from their side as to what the delays were and when we could expect work to resume. In fact, every update we received, it was after WE called THEM. We never received a proactive call from the company. Until... my first Yelp review. It was basically the same as above, with some errant backstory from another vendor that got confused into the mix. Then, we had a call immediately from the owner, within 24 hours of posting the review. So, why did our project manager use this same proactive outreach when working on our project? Why did it take a negative review to stir action? To their defense, half of the issues we pointed out (missing cabinet posts, leak from the commode, stain in the kitchen ceiling from leak/water damage, loose fixture in the bathroom). The other half (repainting the ceiling, loose bathroom faucet fixtures, loose commode not properly in place, dishwasher not attached to the counter and pulling on the paneling) were never addressed. Fast forward to today, and we have a leak (again) in the same commode because there is an unsecured PVC ring that was used to raise said commode for apparently no discernable reason. This has lead to a gradual leak that caused yet another hold in our ceiling, not to mention the cost of having the leak identified and resolved by an outside contractor. At this point, I'm not going to be pressured to recant my review. These are the facts and potential customers should be made aware of our experience. Each of the three remodeled rooms has lingering issues, some more severe than others. Aesthetically, the work was very well done, and we do enjoy the functional and well-working aspects. The parts that need addressing, however, have already cost us additional and unnecessary funds to rectify. This has been an overall unsatisfactory experience.

James L. Graves Construction was great. I had two bathrooms remodeled and their work was…read morebeautiful. Mitch, the on-site project manager was knowledgeable, skilled and easy to work with. Kyle, the in-office project manager was always available and helpful. The job was supposed to take 3 - 5 weeks. They finished in three and a half weeks. I am very pleased with the remodeling job that they did. I can't recommend them highly enough.

Diosio and Johnny did an excellent job repairing our kitchen drywall and painting the ceiling. They…read morearrived early and were very efficient, professional, and friendly. Our house is back to normal and looks exactly how it did when we first moved in. You will be pleased too. We will use their services again for future projects. Before and after pictures attached.