After spending over a thousand dollars on glasses that fit pretty good when I tried them on, they…read morestill don't fit. I have gone back at least 5 times. They just don't fit. I ordered another pair at that same time that fit fine. The service seems pretty okay, I guess, but no matter how many times I have had this one pair of glasses, they just don't fit. I will go somewhere else to buy another pair. I had high hopes, but it seems like no matter where you go for glasses or how much you spend, they're all made in China and they are cheap crap anymore. The way glasses places seem to work, not just here, feels like a massive scam. It's not the folk that work here, I guess, it's just the product they sell. I am not amused and I really don't know what to do....

I've been going to precision for some time now and for the first time I was treated like an idiot…read more Its some how my fault and im crazy for seeing a shimmer on my one eye glass. I am wasting company money for getting another set of lens. All because he cant see the problem on my lens. He was very smart to me and it didn't matter what I said , and when I turned around the two women behind the glass window was smiling so they were enjoying the idiot as well. Oh and I learned something the eye doctor has nothing to do with the glasses part. so they cant help you figure out why there's something wrong with your lenes either. And the company that makes your lens does a perfect job too with all the new technology nothing can go wrong with the making of your lens.

How do I share to the world what an amazing miracle that was performed on me on feb. 9th 2011. I…read morehave worn glasses since the age of 7 and I was in a position to have lasik surgery now at 44 yrs of age. I was overwhelmed with the joy in my heart when the procedure was done(less then 20 minutes might I ad) and I could immediately see a difference. It is now been on week today and I see 20/30 and before that I was a negative 7. and negative 6 in both eyes. Now if there is a person out there that reads this and has any doubts, don't. I prayed for god to restore my vision to what i couldn't ever remember, and what a blessing he sent down to me. I want to thank Dr. rynerson for the kindness and the wonderful work that he took in my eyes. I am truly truly blessed and overwhelmed with joy.

My recent experience with Love & Warden was deeply frustrating and frankly unacceptable…read more Following an examination with Dr. Bray, I was explicitly told that coordination with my cataract surgeon's office would be necessary for proper follow-up care. That coordination never happened. Despite clear direction and the importance of continuity between providers for something as serious as cataract treatment, Love & Warden failed to communicate effectively with my surgeon's office or help facilitate the necessary follow-up appointment. As a patient, I should not have to act as the go-between for two medical providers who are supposed to be working together in my best interest. Equally disappointing is the excessive time patients are required to wait in their office. The delays for what should be routine exams are unreasonable. You can plan on sitting well past your scheduled appointment time with little communication or regard for your time. For a practice that asks patients to arrive promptly and respect their schedule, the same courtesy is clearly not extended in return. Between the lack of care coordination and the consistently long waits, this experience has fallen far short of what I expect from a professional eye care provider. Patients deserve timely service and proactive communication -- especially when dealing with something as important as vision and surgical follow-up. Unfortunately, Love & Warden delivered neither.

I got glasses about 2 months ago. Two weeks ago they fell apart. A screw came out. The glasses…read morewere sitting and when I picked them up to put on, an arm stayed behind. Normal wear no rough stuff. Not happy at all.

Eye doctor is great. All the frames in the store are filthy and the store could use a good…read morecleaning. There seem to be employee training gaps as some are good but others seem to be on their first day.

I am from Michigan and was visiting my mom in Alvaton. On Tuesday we went into the store to get my…read moreglasses tightened. The wait wasnt long. About 8 minutes. I was directed to the fix it counter and a super friendly man fixed them for me. When I get back to Kentucky I'll stop in again.

The Dr I see is great, but the optic dept/area is horrendous. The older man in optic area actually…read moretried to throw a fit and yell at me, accusing me of lying about my glasses not being right for me, even after the Dr. had changed my prescription and told them to remake my glasses. Noone in the office stopped him and he escalated to acting a fool bec he thought i'd said something about him to the Dr. I had not. When i picked up the first pair, Jamie didn't even adjust them, she handed them to me and said thanks, I left and they slid down my face, I turned around and went back, still no accountablilty. The girls in the back finally gave me the number to the supervisor in Glasgow and I had to call him to get my issue resolved.

Not a good experience with the Glasgow office. Waited over an hour for a scheduled appointment. No…read moreexplanation for the long wait. Over scheduling? The waiting room was full. I won't be back.