Such a great experience! Everyone was friendly and the doctor was very knowledgeable and kind. He…read morewrote treatment directions down for me so I wouldn't forget, and explained everything as we went. Very helpful!

This is a scam just like most medical! I paid $500 for glasses that I can't use! They know and…read morewill do NOTHING about it! They are not here to improve your vision...just collecting money! Scammers!

The first pair $700+ with insurance lenses crased sot i got new lenses and bearly could see out of…read morethem and was told that my eyes would adjust to them$400 more and they didnt and I got some readers and a pair of close up readers and $20 later i can see better than before. spend your money wisely!

I cannot recommend them more strongly. I bought a pair of glasses from them earlier this year with…read morea 2-year scratch warrantee on the lenses. Since then I have moved away to a new town. One of the lenses got scratched. Sight unseen they have ordered a new set of lenses for me and are sending it to my new home in the different community. This saved me a long drive back to get the work done. I really appreciate their great customer service and willingness to stand by their products. Great business to work with.

My family and I have used Rebecca for our annual eye exams the last 3 years. She is very thorough…read moreand has state of the art equipment. Her front office girl, Kacy, does a great job in scheduling appointments and doing the glaucoma screenings. I have used them for my eyeglass prescriptions and my wife for her contact lenses. We will be scheduling our annual visit again this coming Fall/Winter. :-)

Worst exam I have ever had! They made me wear a mask and part of the exam was with my glasses on,…read moremy glasses fogged up repeatedly and I could not read the letters or lines. Ultimately I left with the same script I came in with! I know my eyes are not the same because I still can't see well with my old glasses! They couldn't find Federal Blue Cross Vision in their computer despite having a major Federal employer in the area! As a healthcare professional my self, masks are stupid! They are dirty, nasty -filled with bacteria! MERSA has gone up 80% since mask mandates and many other bacteria skin issues. These nasty things are handled over and over. If they want a mask, they need to supply one with the adhesive across the nose and eyes region so glasses don't fog! They make them to be worn in procedures for those who wear glasses!

We have been going to Umpqua Valley Eye Associates for many years. They have always given us the…read morebest of care. They have always been kind, honest and efficient. We would not think of going anywhere else.

My wife has been a patient at Umpqua Valley Eye Associates for over 15 years, I have been going…read morethere for 5 years. I had an eye lens replacement by a doctor that is no longer there, Hmmmm. On 15 May 2022, Dr. Seely wrote me a letter stating, "...and am formally discharging you from my practice". He then continues, "(you have) a very serious and potentially blinding condition and in my opinion need to be under the care of ophthalmologist." I was FIRED from his practice, I think, because I CANNOT wear a mask. He did not indicate that in his letter to me, so I am assuming this is the reason. I am 79 years old, with breathing issues & heart issues & I cannot wear a mask. I politely offered to wear a shield, but that was not to his liking. They demand that every patient wears a mask. Here is their photo of their staff - hypocrites ! I would not trust someone of this weak stature with my eyes. Thank you Dr. Seely for sparing me any agony that I might have endured. As you demanded, I will seek a competent, compassionate ophthalmologist. Jim L, Glide, Oregon.

As a businessman, I sometimes get requests that are difficult, unusual,…read more or impossible to fulfill. I want to take care of folks . . . do the right thing. Sometimes, "I am that folks". I make requests that are also not that easy to fulfill. You see, I have a brain that doesn't always work along the straight-line others expect. I order my steak burnt crispy outside, pink and juicy inside, my eggs just so; thus, I appreciate people who take the extra step to make me happy. This week, I wanted something special done, based on the layout of my office and my personal preferences. At first when I asked, I was told, it just wasn't something that is normally done. It seems there are rules. I didn't have the right documentation, and "they just don't make it that way." It wasn't going to happen until I met the right guy who also wanted to do the right thing. You see The Doctor was in and he said the words, "Well, sure, I can approve that." Since then, I found that this doctor has surpassed that standard of community service most of us would think of as just doing the right thing.

My husband and son didn't have any problems.... Unfortunately, I did! I picked up glasses that I…read moredid NOT pick out! They are ugly man glasses that fall off of my face when I look down. I can't trust this business, their greed and ignorance cost them 3 customers. Stay clear of this greedy defrauding business.

I have been going to White Oak for over ten years. Had Marie Herbret, she left abruptly, then…read moreShannon for the next year, she left abruptly, now with Rachel Hebert who I like very much. The only reason for not a 5 rate is having to wait3 weeks for a follow up visit from urgent care for back pain to get a MRI. But I know I'm not the only one on the planet. Great office staff. Please don't leave Rachel!!!

Shocked to say the least! This past week I received a phone call from Elizabeth w/White Oak (went…read moreto VM) informing me that I was to be dropped as a patient because of an overload at the clinic. Too many patients and not enough care givers. I called and spoke to Elizabeth but nothing could be done she said as that was the decision. WHY and how was that choice made? I am almost 73 and quite healthy so maybe I don't give them enough business or that I am just elderly. This facility has been where I have been going to for the last 30+ years first with Dr. & Cynthia Keys (amazing care providers) and then when ownership changed with Dr. Marie Hebert and Shannon a FNP (or PA). They both left the practice (surprise) and I was then informed (weeks ago) Rachel Hebert FNP would take over as my provider. Now I receive this surprising & distressful news just when I need to be taken care of. Has anyone else been notified about something like this? What a shoddy way to handle the precious healthcare of people.

I had a great visit with the folks at Roseburg Audiology. Front office is always very friendly. I…read moresaw Dr. Scott for issues with wax in my ears. First he cleaned my hearing aids, and then cleaned out one ear. Then he sent me to Dr. Steve who is trained in dealing with the hard cases. I left hearing so much better than when I came.

Dr. Stephen continues to follow up with me a year and a half after I got my hearing aids. He has…read morepatiently made adjustments to my hearing aids as needed to help me get the most out of them. I believe that Roseburg Audiology has the best follow-up care in Roseburg.

Making an appointment was quick and they did confirmations using text which made it easy. Jennifer…read moreWilson made me feel very comfortable during my check up. I was referred because of a bump on my nose but I also had a bump on my finger. She numbed them, did the tissue removal and sent samples in for biopsy. These areas healed very well and you can't see where it was done. She also did a check for any skin concerns and, thankfully, did not find any others. She was very knowledgeable and did excellent work. I would be very happy to see her for my check ups.