As a businessman, I sometimes get requests that are difficult, unusual,…read more or impossible to fulfill. I want to take care of folks . . . do the right thing. Sometimes, "I am that folks". I make requests that are also not that easy to fulfill. You see, I have a brain that doesn't always work along the straight-line others expect. I order my steak burnt crispy outside, pink and juicy inside, my eggs just so; thus, I appreciate people who take the extra step to make me happy. This week, I wanted something special done, based on the layout of my office and my personal preferences. At first when I asked, I was told, it just wasn't something that is normally done. It seems there are rules. I didn't have the right documentation, and "they just don't make it that way." It wasn't going to happen until I met the right guy who also wanted to do the right thing. You see The Doctor was in and he said the words, "Well, sure, I can approve that." Since then, I found that this doctor has surpassed that standard of community service most of us would think of as just doing the right thing.

My husband and son didn't have any problems.... Unfortunately, I did! I picked up glasses that I…read moredid NOT pick out! They are ugly man glasses that fall off of my face when I look down. I can't trust this business, their greed and ignorance cost them 3 customers. Stay clear of this greedy defrauding business.

Such a great experience! Everyone was friendly and the doctor was very knowledgeable and kind. He…read morewrote treatment directions down for me so I wouldn't forget, and explained everything as we went. Very helpful!

This is a scam just like most medical! I paid $500 for glasses that I can't use! They know and…read morewill do NOTHING about it! They are not here to improve your vision...just collecting money! Scammers!

Got an appointment within a month of calling. The staff are friendly. The lady helping with glasses…read moreordering really helps you find frames you prefer. Quick

Dr Gray has been our ophthalmologist for several years. We have had the best vision correction that…read morewe have ever had. Time came for me to have cataract surgery this year. She and her staff were very professional and knowledgeable. They pay attention to details and listen to you. At first, although I struggled with understanding everything, all my questions were answered completely. The surgery and follow up went well. The outcome exceeded my expectations. Thank you, Dr. Gray for your patience with me in this process.

I had been diagnosed before Covid with a cataract starting in my right eye. I researched and found…read morea doctor in Roseburg but he was no longer here but he recommended Dr. Andrea Gray. I met with Dr. Gray and confirmed there was only a problem in my right eye. She gave me a chance to try glasses for the left eye only and keep the cataract as it was good close up and the other would be for distance. I had trouble adjusting to two different visions so we set up an appointment for surgery at the Vision Surgery and Laser Center. Someone called me to do a pre check-in. It was quick and easy. They sent texts to confirm my appointment and sent instructions for the day of the surgery. I arrived the day of the surgery with all my necessary items was greeted and check in was fast. I felt comfortable in the office. I was called back and was given a big comfy recliner with a warm blanket to rest before surgery. The nurse was nice and explained everything that would happen and how I may feel during surgery. They put a line in your arm so they can give you a 'twilight' anesthesia. The nurse had worked in the Operating Room fir 32 years so I knew she was capable of whatever was needed. Dr. Gray came in to be sure I was ok and ready. They took me to surgery and the next I know I was in recovery. I didn't remember anything about the surgery. The center is run extremely well with top notch support and medical staff. They cover everything to make you feel at ease with the surgery. The place is clean and, yet, warm and comfortable. A 5/5 is not enough for what they do from check-in through check-out!!

We have been going to Umpqua Valley Eye Associates for many years. They have always given us the…read morebest of care. They have always been kind, honest and efficient. We would not think of going anywhere else.

My wife has been a patient at Umpqua Valley Eye Associates for over 15 years, I have been going…read morethere for 5 years. I had an eye lens replacement by a doctor that is no longer there, Hmmmm. On 15 May 2022, Dr. Seely wrote me a letter stating, "...and am formally discharging you from my practice". He then continues, "(you have) a very serious and potentially blinding condition and in my opinion need to be under the care of ophthalmologist." I was FIRED from his practice, I think, because I CANNOT wear a mask. He did not indicate that in his letter to me, so I am assuming this is the reason. I am 79 years old, with breathing issues & heart issues & I cannot wear a mask. I politely offered to wear a shield, but that was not to his liking. They demand that every patient wears a mask. Here is their photo of their staff - hypocrites ! I would not trust someone of this weak stature with my eyes. Thank you Dr. Seely for sparing me any agony that I might have endured. As you demanded, I will seek a competent, compassionate ophthalmologist. Jim L, Glide, Oregon.

I love MeiRai medical! They have a wide offering of services from all things medical aesthetics to…read morebeauty and skin care routines. Christine their head aesthetician is so friendly and I love the ZO products and regimen she recommended to me! I'm seeing awesome results after a few months of dedicated use. My skin glows and keeps glowing after I leave MeiRai!

Nope.. I've had 2 terrible experiences. The first one was weird.. they were training someone, which…read morewas fine, however the nurse lied about hoe much experience she had in doing Botox! Thought I'd give a 2nd chance, bad idea! I had Dr Yun, thinking he'd know what he was doing... nope!! He is an ENT, NOT good at Botox at all!! He even told me afterwards that he didn't have much experience.. go somewhere else!!!

I have been going to White Oak for over ten years. Had Marie Herbret, she left abruptly, then…read moreShannon for the next year, she left abruptly, now with Rachel Hebert who I like very much. The only reason for not a 5 rate is having to wait3 weeks for a follow up visit from urgent care for back pain to get a MRI. But I know I'm not the only one on the planet. Great office staff. Please don't leave Rachel!!!

Shocked to say the least! This past week I received a phone call from Elizabeth w/White Oak (went…read moreto VM) informing me that I was to be dropped as a patient because of an overload at the clinic. Too many patients and not enough care givers. I called and spoke to Elizabeth but nothing could be done she said as that was the decision. WHY and how was that choice made? I am almost 73 and quite healthy so maybe I don't give them enough business or that I am just elderly. This facility has been where I have been going to for the last 30+ years first with Dr. & Cynthia Keys (amazing care providers) and then when ownership changed with Dr. Marie Hebert and Shannon a FNP (or PA). They both left the practice (surprise) and I was then informed (weeks ago) Rachel Hebert FNP would take over as my provider. Now I receive this surprising & distressful news just when I need to be taken care of. Has anyone else been notified about something like this? What a shoddy way to handle the precious healthcare of people.

Such a nice place to get medical imaging done. Easy check-in online then short questionnaires when…read moreyou get here. The waiting room is extremely clean with well spaced seating. Staff has been very knowledgeable, friendly and patient. Every test I've had here was done with the utmost professionalism. I would definitely recommend and will be back for my yearly tests.

I am absolutely appalled by the imaging center at Mercy Hospital. I got a bilateral breast MRI and…read morewas called by Dr. Kim in a cold and quick manner telling me I needed 4 biopsies. I got a second opinion with a breast surgeon by the name of Dr. Derisi and his team. They told me my scans were done completely wrong and there was no way anyone would've been able to read them to determine whether or not I needed surgery. I had to get my scans redone. I was also charged for the procedure I never had done by Mercy hospital when the appointment was never confirmed! The lack of patient care and the worry that was brought upon me is completely unacceptable. Thank God for my gut feeling to take my scans elsewhere. Do not go here for any type of care.