I had been diagnosed before Covid with a cataract starting in my right eye. I researched and found…read morea doctor in Roseburg but he was no longer here but he recommended Dr. Andrea Gray. I met with Dr. Gray and confirmed there was only a problem in my right eye. She gave me a chance to try glasses for the left eye only and keep the cataract as it was good close up and the other would be for distance. I had trouble adjusting to two different visions so we set up an appointment for surgery at the Vision Surgery and Laser Center. Someone called me to do a pre check-in. It was quick and easy. They sent texts to confirm my appointment and sent instructions for the day of the surgery. I arrived the day of the surgery with all my necessary items was greeted and check in was fast. I felt comfortable in the office. I was called back and was given a big comfy recliner with a warm blanket to rest before surgery. The nurse was nice and explained everything that would happen and how I may feel during surgery. They put a line in your arm so they can give you a 'twilight' anesthesia. The nurse had worked in the Operating Room fir 32 years so I knew she was capable of whatever was needed. Dr. Gray came in to be sure I was ok and ready. They took me to surgery and the next I know I was in recovery. I didn't remember anything about the surgery. The center is run extremely well with top notch support and medical staff. They cover everything to make you feel at ease with the surgery. The place is clean and, yet, warm and comfortable. A 5/5 is not enough for what they do from check-in through check-out!!

Got an appointment within a month of calling. The staff are friendly. The lady helping with glasses…read moreordering really helps you find frames you prefer. Quick

Dr Gray has been our ophthalmologist for several years. We have had the best vision correction that…read morewe have ever had. Time came for me to have cataract surgery this year. She and her staff were very professional and knowledgeable. They pay attention to details and listen to you. At first, although I struggled with understanding everything, all my questions were answered completely. The surgery and follow up went well. The outcome exceeded my expectations. Thank you, Dr. Gray for your patience with me in this process.

Dr. Leech himself is wonderful! unfortunately, he retired and the quality of his practice went with…read morehim. I haven't had a chance to meet the new optimitrist, though I am due, because there's no one to answer the phones to schedule appointments! Rings and rings, I did leave messages. The one time I did speak to a human, their 'system was down' and couldn't schedule anything. I was told to call back. Beyond frustrating.

Dr. Leech is a great eye doctor. He fully explains each step of the process, has great quality…read moreequipment IMO. The office is very clean and pleasantly furnished. Prices seem right on point.

My family and I have used Rebecca for our annual eye exams the last 3 years. She is very thorough…read moreand has state of the art equipment. Her front office girl, Kacy, does a great job in scheduling appointments and doing the glaucoma screenings. I have used them for my eyeglass prescriptions and my wife for her contact lenses. We will be scheduling our annual visit again this coming Fall/Winter. :-)

Worst exam I have ever had! They made me wear a mask and part of the exam was with my glasses on,…read moremy glasses fogged up repeatedly and I could not read the letters or lines. Ultimately I left with the same script I came in with! I know my eyes are not the same because I still can't see well with my old glasses! They couldn't find Federal Blue Cross Vision in their computer despite having a major Federal employer in the area! As a healthcare professional my self, masks are stupid! They are dirty, nasty -filled with bacteria! MERSA has gone up 80% since mask mandates and many other bacteria skin issues. These nasty things are handled over and over. If they want a mask, they need to supply one with the adhesive across the nose and eyes region so glasses don't fog! They make them to be worn in procedures for those who wear glasses!

Such a great experience! Everyone was friendly and the doctor was very knowledgeable and kind. He…read morewrote treatment directions down for me so I wouldn't forget, and explained everything as we went. Very helpful!

This is a scam just like most medical! I paid $500 for glasses that I can't use! They know and…read morewill do NOTHING about it! They are not here to improve your vision...just collecting money! Scammers!

TWICE I've gotten the wrong prescription for glasses at Costco. This time I was told I'd also be…read morecharged extra for a full exam since it's been 7 months since my last exam. I can get my prescription checked where I got my glasses, so I'll be going there instead. The staff were nice at Costco, but I was very unhappy with the doctor's refusal to check my rx. I will not be going back!

I recently saw Kimberlynn Dittemore, OD at Costco vision center. I found that her personality was…read morecold or impersonal. While in the exam room she had a mask on while she spoke to me and I had a bit of a challenge understanding what she said so she spoke louder. It would have been considerate to me if she lowered it so I could understand her better. Also, when the eye exam was done, she moved her rolling chair far from me and finished explaining the possible options for my eye needs. She had a mask on, if she really believed that they make a difference, she wouldn't have needed to get so far as if to prevent her from possibly contracting a disease from me. When she had suggested I see a specialist out of town, she seemed to not like that I'd call around to get information about other possible eye doctors. Finally, the office used a machine that checks the retina in the eye and it really was exceptionally bright for me. I've never been exposed to such intense brightness and it was extremely uncomfortable. Not planning on going back.

As I stated before if you read my first Yelp review here's an update…read more I reported this doctor to VSP so they called the office and here again they LIED to the VSP customer service stating they had sent frames with new prescription back twice because the prescription was off, which is a lie, they just kept them in office then said they were back in, later said the lab couldn't find that the correction was off, but according to Dr Gauer's Daughter the prescription was in fact needed to be changed! They also said I had a balance due which is new to me they were paid almost $700 upfront leaving a Zero Balance... On another pair where they put in new prescription to my frames were also done incorrectly! These glasses, I had to send to my Sacramento Dr to redo which I had to pay out of pocket!