This is NO reflection on the surgeon. Only on the administrative staff. Protect your wallet, due to HIGHLY DECEPTIVE pre-surgery quote of fees that would be incurred. Plus they waited for over one year after the surgery to send a bill for $400 still owed, after Medicare payments.
When I asked exactly how much my cataract surgery and pan-optic lenses would cost I was told that the surgery would cost $4100 which would be filed with Medicare. And that the pan-optic lenses would not be covered by Medicare and they would cost me $4,600 for the two of them, which I chose to finance.
I can't believe that they waited over a year to bill the $400 which I had originally been led to believe, in pre surgery consultations, that I would not be out of pocket. Some misunderstanding there. Why wait an entire year? I complained to their billing department and they politely told me that was not covered by insurance so I told them I would pay it in increments.
Then mysteriously, a week later, after that conversation with Marissa , I received a new invoice....15 dang months after the surgery. Vision Surgery charged for the surgery center where my cataract surgery was performed indicating I also owed them for the surgery as well. Dr. Kingrey's office NEVER advised me that there were additional charges for the surgery center. They charged an additional $3,100 for the surgery (use of their facility). Marissa deflected my complaint about misquoting, stating that Vision Surgery Consultants does not have any control over the surgery facility itself since they are "owned" by different entities. Hogwash. They are fully aware of "how much the surgery will cost" between the surgeons hands and the room he does his procedures in.
The proof of that dishonesty is that Vision Surgery Consultant's website clearly lists both their main office at Lindberg Circle (as East Location) and Vision Surgery Consultants (the surgery center on North Topeka as their Downtown Location). They are hand in glove, one and the same, and fully aware of the total charges that will be incurred for cataract surgery.
When a patient asks an extremely unambiguous and direct question...How much, exactly, will be charged for this surgery along with the "not covered by insurance" pan-optic cataract lenses, there is absolutely no way that they should have deceptively told me the surgery itself would be $4,100 when they knew that their surgery facility would charge an additional $3,100.
Do not do business with Vision Surgery Consultants unless you get an absolutely clear written quote from them for the total that will be charged for not only the surgeons fee, but also what they charge for Dr. Kingrey's 15 minutes of use for the operating room.
Attached is their yellow Financing Flier upon which I took notes a couple weeks before scheduling my surgery, during which a staff person sat down with me to go over what it would cost and what would be covered by Medicare. So there was no misinterpretation or misunderstanding about what they quoted me.
Having said all that, I have absolutely no issue with the procedure itself. Dr. Kingrey is world class and beyond exceptional in his skills as an eye surgeon. I just wish I could say the same for his front office who advise patients of the upcoming charges. read more