I've been with Grene Vision Group for over 10 years, but my recent experience has convinced me it's…read moretime to move on. After my longtime optometrist retired, I was assigned to a new doctor who rushed through my appointment and didn't seem interested in the vision concerns I tried to explain. The support staff was great, but the actual care felt impersonal and hurried. Then came the billing nightmare. Their phone system makes it impossible to reach a real person, so I had to go to the office in person to resolve an insurance filing mistake. That issue was supposedly fixed in February 2026, and I was told my account was fully paid. Yet in May 2026, I received another bill for $35. Whether this is ongoing disorganization or something more concerning, it's unacceptable. I can no longer trust Grene Vision Group with my care or my billing, and I won't be returning.

I had an appointment today for 1040 AM. I waited THREE and a HALF HOURS until I saw my Doctor. He…read morespent FOUR MINUTES and flew out the door. This is outrageous!

if you value your vision, do not go to these doctors! One of them specifically caused me to lose…read more100% of my vision in my right eye and didn't have the professional courtesy to let me know. My husband had to tell me on the way home from the hospital. They have a Doctor Who was also an attorney to do my post op appointment and she said I should grieve the loss of my vision like a loss of a limb! I had my surgery last May 8 and I have spent thousands of dollars getting it repaired from the damage that this office has caused! The new ophthalmologist that I went to was horrified that they did not do more to inform me or try to fix the damage that they did! When he did surgery to repair my eye, he said it was like looking through frosted glass. Do not ever trust anyone in this group to do anything to you if you want to keep your vision!

very poor service and unprofessional doctor was very rude! and he admitted to not doing the surgery…read moreincorrectly the first time which now I have to have an another surgery to fix it. which will be with a different doctor. do not put your vision in the hands of Kumar Dalla.

dr patel and staff are excellent very friendly very knowledgeable. they greet their customers by…read moretheir name and make you feel at home and welcome to be there

I've been with Dr. Patel for years. And she has always been great. I'm 70 years old, and because…read moreof Dr. Patel and her staff, I've never had better vision. I've had myopia all my life, now I don't and it is wonderful. It's life changing. Wait times are minimal and she and they always take that extra step to ensure the health and comfort of their patients. And I see how cares for others, I don't know how she does it. But we are lucky to have her.

Negative 100 stars would be the best rating, but that is not an option. Sorry about that. Anywy--…read moreMy friend went to pick glasses from Grene Vision on Maize Road, Wichita, Kansas on Wednesday afternoon. He had forgotten his medical method of payment card. His wife tried to call to pay with the medical card, but they were unable to answer the phone. (If you are familiar with Grene Vision's phone service where they never pick up, you get in a loop, and it finally hangs up from you, that is what was happening again.) No one answered until the answering service answered toward evening. She called back in the morning to pay and have the still pending transaction cancelled and to pay with the medical card. Reception answered and was transferred to billing. Billing said they cannot cancel the card, but they transferred her twice more, ending up with the conclusion that optical does not get into the office until around noon. Finally, late in the afternoon, someone called to cancel the still pending credit card and take the medical card over the phone. The medical card went through immediately. The credit card CREDIT posted over the weekend. The day this was attempted to be cancelled and repaid with the medical card was Wednesday. The day no one in optical was working was Thursday. The medical card was charged and went through immediately on Thursday. The credit card was fully charged through the credit institution late on Friday. No credit was made. No cancellation of the charge was made. Now, we have twice the amount that we paid. What happened? They don't need to charge for the glasses until they are picked up. Then, they wouldn't have all of this extra work to deal with. That money should have been credited right away on Thursday or not even taken on Wednesday. Be wary here. The doctors messed up my friend's eye while they did cataract surgery, charging thousands for it and charging even more for follow-up appointments that will never correct their mistakes. Now, they took twice as much for a pair of glasses that he did not even require.

Do not recommend, went here for awhile and was always treated pretty rude. But this past time was…read moremy last straw with Greene vision. Doctor told me my vision some how had improved, which I feel really isn't possible unless a miracle happened or they tested poorly and wrong in the past. But it didn't stop there, I then went to get new frames and was completely dismissed, not even acknowledged once and ultimately told I needed to wait to be called back as I was taking up room. Overall I am never going back there, do not give your money or time to these people.

Elderly parent used this doctor for glaucoma care for wide-angle glaucoma. Vision was normal but…read moreglaucoma present. This was a first surgery. She lost a lot of her vision in the eye as cornea was damaged and surgery did not reduce her eye pressure. Switched to Vitreo-Retinal Consultants.

I had cataract surgery done on both eyes. He was friendly performed the surgery without a thorough…read morein depth exam of my eyes. I had extensive edema of the macula and returned a couple times on which I was released and told my sight would improve and the swelling was gone. I was released to see an optometrist for new glasses. I went to my optometrist and he would not issue me a new prescription because of excessive swelling still. After 2 1/2 more months of treatment and thorough, extensive testing, he diagnosed that I had a genetic disorder that was putting me blind. I should never been operated on without the extensive exams that my optometrist did and should definitely not have been released without thorough examination at which the extreme edema would have been found.

I have been going here for years. I went to my annual appointment this time and was told that I…read morewould "have to have an extra test that BCBS doesn't pay for. I declined but she got snippy and said it is MANDATORY ". I again declined and told her I would go elsewhere. She said ok and didn't seem to care. I had to find a new place that doesn't subscribe to these crooked practices. It is unfortunate because I really liked going there.

I want to bring attention to Phillip Marek, Optician. He is a remarkable gentleman. His level of…read moreprofessionalism is exceptional. I've observed him and how he works with all the patients in choosing frames and going over all the details that can be easily overlooked by customers. He takes care to listen to what the customer is telling him. Phillip, in my opinion, is an exceptional employee and I want to thank him for helping get my glasses fitting properly and comfortably. I will continue to request Phillip in the future for all my adjustments. Patricia Kuhn