Run to lay on her table. It was a whole experience. My hair has so much body. She's so sweet too…read more Thank you Ashley

TLDR: 3 not great experiences with Ashley, including her recording without me knowing, her being…read morelate, and then her canceling on me unexpectedly hours before an appointment and then charging ME a cancellation fee. Longer version: I found Ashley on socials and booked a new client appointment. She had me follow a bunch of rules: come in with no product in hair, no detangling, and completely dry. She was late to the appointment and I called/texted/DMed to no avail. Eventually, she did text me and let me know that she would be there. In that first appointment, we did a treatment and a wash and go. She also walked me through different products and how to style my hair. I was new in my wash n go journey and she told me to text her when I'm buying my products and to keep her updated on my hair journey. She asked me to write a 5 star review on the spot and to give her any feedback in-person instead of in a review. She tried to convince me to book a haircut, however I wasn't prepared to pay for a curly cut on the spot, but she did convince me to go ahead and still leave a 5 star review and book another wash and go. In the second appointment, it was pretty simple. We did a wash n go, and again she tried to upsell me to book a haircut by kind of insulting me about having dry hair and then also had me write a 5 star review again on the spot. She asked about my hair journey, and I told her how I still don't enjoy doing my own hair, but that I am trying my best to follow her instructions and to use the products she recommended me. I texted her ONCE when I bought the products to make sure it was right, as she requested, and ONCE a photo of my own wash n go. I later saw an Instagram post where she posted a recording of a conversation where I mentioned a salon that I'd visited over a year ago for a curly cut. In that video, my eyes are covered because I'm in the shampoo bowl, so I did not know that I was being recorded. I messaged her telling her that I did not give her permission to record me, that the context of the caption was misleading, and asked her to take that video down. It took some back-and-forth, but eventually she did take it down. That's when I noticed some of the before and after photos which I believe to be also misleading. The before photos she calls my hair dry and makes fun of my new growth, failing to mention the fact that I showed up as requested with my hair uncombed, unconditioned, no product and a year out from a cut. My hair was hydrated in the after photo and looks defined, as it does anytime I do a moisture treatment at any of the salons I've been to. Making fun of my hair while bashing another salon I hadn't been to in a year was unnecessary. This year I was going to a wedding and planning to have my hair in an updo. I wanted to support a black salon and the last one I went to was unavailable the week of the wedding. I saw that Ashley's salon is now using a different stylist other than her. I should've listened to my gut and distanced myself from anything related to Ashley from the jump. I booked a simple Wash N Go appointment with the other stylist, figuring that this is a simple appointment and that I wouldn't have too much interaction with Ashley. My plan was to have a wash and go there to define my curls and then put my hair in an updo for the wedding. The day before my appointment, Ashley texted me re-confirming the appointment and saying she was excited to see that I booked. She asked if I've gotten a curly cut before to which I told her yes and then she asked what products this "other" stylist has me using. I'm not sure why she needs that info if I'm just getting a wash n go but before I could even respond, I got a message saying that my appointment had been canceled and I'm charged a late fee for canceling within 72 hours. I thought it was an error given that she had just reconfirmed less than 5 minutes prior. I had to go back-and-forth with the booking company to eventually get my full refund, including that late cancellation fee. She never responded to my text about why I was canceled but she sent me an email mentioning the video that she recorded without my knowledge and said that "we have our choices." She had never previously expressed any issues or concerns with me, and I thought this was very unprofessional. Looking back, this unprofessional behavior is in line with every interaction we've had. I am posting exact screenshots of my conversations with her, so you can see for yourself the way that she speaks to clients. The fact that she charges people for canceling within 72 hours yet does it herself is telling. The fact that she texts me excited about an appointment just to cancel minutes later is crazy. The fact that there are many reviews saying she retaliated against them for giving less than 5 stars and/or sharing constructive feedback is ridiculous. The fact that she recorded my audio conversation while my eyes were covered in the shampoo bowl is asine.

This salon is wonderful! I brought my Nana to get her cut, she's getting older and needed specific…read morethings like her ears covered as well as balding spots, etc. The owner treated her so amazingly and she absolutely loves her new style. They even made sure she's good with the future upkeep. Thank you Byron and Crush Salon!!!

I've been going to Ashley for over 10 years, and I honestly wouldn't trust anyone else with my…read morehair. She really takes the time to listen to what I want, while also giving her honest professional recommendations--which I truly appreciate. Over the years, she's given me the most beautiful highlights, and she also created a gorgeous deep purple-brown color for me that I was absolutely in love with. Every time I leave her chair, I feel confident and happy with my hair. Ashley is talented, consistent, and genuinely cares about her clients. I highly recommend her to anyone looking for a stylist who listens and delivers amazing results!

Big studio with ample parking in private parking lot (shared with other businesses)…read more Very comfortable seating throughout appointment. Got my brows laminated here with an eyelash perm & highly recommend this business. Lashes look great (natural C curve) & so do the brows.

For Christmas I took my mom and sister here for a head spa. The Head Spas are all the rage now. I…read morewent to a competitor in Orange County before coming here. The one I went to was a head spa, but a Chinese one. This one is Japanese and has the same features as what I have been reading about in Japan. So they start out with a scalp review, showing you how bad your scalp is. Like last time, I had a lot of buildup. I was offered more treatment for dandruff, dry scalp and didn't take the upsell for more treatment. Then I'm led into a dim room and offered a chair. They add a protective layer so I don't get wet, and cover my in a soft blanket and an eye mask. The process of washing my hair with various water and products was similar as the other head spa, but here my scalp was focused on 90%, whereas the Chinese one did a facial more than my scalp. After the head spa, I paid extra for them to dry my hair. I don't think it was worth the $45 but I wanted to pamper my mom so I splurged. They said they offer hair dryers so I guess you could DIY. 3 head spa with an added blow out came to $495. Tip was paid in cash. My mother commented that her hair felt so soft and luxurious. That's worth the money right there.

My hair has quite literally NEVER looked better, it's like Haley read my mind. I've been getting my…read morehair done in LA for 10 + years and never has anyone gotten the color and more importantly the tone so perfectly. My hair was pretty damaged to being with, and with naturally curly texture Haley gave me great recommendations for products. I will officially be breaking up with my previous hairdresser to see Haley only! As a plus the salon is STUNNING, the chair and especially the bowls are so comfortable.

I have been to both Bonita Salons in Marina Del Rey and in Manhattan Beach. Both have a lovely and…read moreclean aesthetic. My hair stylist, Jaki, is amazing. My hair has grown to be very long and healthy over the years of seeing her. She keeps my desire for hair length in mind when giving me trims and I completely trust her to just trim the dead ends off without sacrificing length. Jaki is a pro when it comes to managing length, highlights, and blending layers to perfection.

I've been coming here for several months, had high hopes, unfortunately the salon and in my case,…read moreone of the colorists lacks the key element, customer satisfaction, process repeatability and accountability. Moreover, maturity level has a lot to do with it. Location: Salon is located near the Bay Club, the location is beautiful and plenty to do afterwards, but not worth it when you leave the salon with results that you clearly advised you did not want to see. Parking: Metered parking, somewhat tight due to gym; however, the salon does provide you a pass. Front desk person: Woman that answers the phone provides the recommendation on who to see based on the description that you give her; altough I'm not sure she is the right person so make those determinations. Color: Failed results at all times, kept saying that it's a process, yet she never invested in achieving the color as we discussed. I felt low and disregarded every single time I left the salon. I paid over $1000 to not obtain the results in each session. When I shared my concerns with her and advised that the incorrect color was used, she became distant, ghosted me on text and was not honest about when she was in the office. I called the salon and the woman at the front told me she was there. I feel cheated and hurt. There is no salon manager, no one that cares or that you can speak to about your concerns. Payments are done directly to the stylist.

I wasn't going to leave a review because I totally wanted to gatekeep but its 2 weeks later and a…read morehandful of washes and I still love my hair. Lauren is a magician. She gave me the best cut and color. I asked for a natural-ish blonde and she just knew what to do. My favorite part is that she gave me a fabulous cut that not only looked good when I left the salon but I'm still able to style and recreate after washing and doing it myself!

They listened to me and made recommendations to suite my age and lifestyle. Happy with the…read moreexperience

Carmen gave me the best haircut I have had in years. I am a senior and needed an easy style that I…read morecould wash and wear. The cut exceeded my expectations.

I came in the get my nails done by Nette and the locations is so cute…read more Nette's nails are amazing, I've known her for a little over a year. I don't usually like to wait a month to get my fill but it happened once and my nails still looked so good. The vibe in the place is so relaxing as well, and it's by the beach and surrounded by great restaurants... I will always recommend her to anyone. You're able to check out some beautiful pieces here as well.

In April I went to Jennifer to get my hair and makeup done for my work's gala. She did an amazing…read morejob. I got so many compliments and will definitely be back!

Thank you Madison for taking the time and transforming my look! I got a balayage,cut and style and…read moream so happy with the results. Madison got me exactly the color I wanted while making sure my hair would stay healthy and even repair my partly broken hair-structure with an olaplex treatment. After moving to the US, I took a very long time to decide on a new go-to salon in the South Bay and am so happy I found studio 26. Nicole and Madison are super nice. I will definitely come back.

Wow!! Obsessed isn't the word! I decided to get a hair cut last minute and instead of trekking all…read morethe way up to Hollywood for my usual spot lol Madison did not disappoint! I showed her a photo and before I knew it I was getting the best scalp massage in the a surprisingly comfy chair (we all know those chairs can kill your neck lol) When it came to cutting I really just let Madison do her thing, after all she is the professional! After about 20 minutes of laughing and great conversation we were done! I couldn't be happier with my new look! I will 100% being going back and cannot recommend her enough!

Great location! Priscilla is very skilled. Gives great haircuts. She really cares to understand…read morewhat you want and executes well. Highly recommend!

First time at this salon and I was booked with Natalie . She was so quick and precise! I was in and…read moreout in 30 min with a wash, cut and blow dry. And it was one of the best cuts I've had in years! Thank you

Called to make an appointment within just a few days and saw Larissa…read more Couldn't be happier! This place and the team have such a positive vibe. I felt like I walked in haggard and was only met with smiles and greetings. I'm well into my second trimester and Larissa was very supportive as I got in and out of chairs. I gave minimal guidance as to what I wanted and admit that I'm not super picky. My hair grows pretty quickly and I've had some pretty strange cuts in my life. However, Larissa took my 3 asks and followed them to give me a look that made me feel refreshed and cute: curtain bangs, layers, and rounded in the back. Getting compliments already. So I walked in feeling and looking tired and, imo, haggard, and walked out feeling refreshed and looking pretty cute! (If I may humbly say so) Thank you Larissa! And thank you Brandon for fitting me in so soon

I absolutely loved my experience with Kelly and Brandon Salon! It's located in the cutest area, and…read morethe salon itself is so beautifully designed. I went to Jessica for a single process color and trim. It turned out so well! She got rid of all my blonde ends, and gave me the most beautiful autumn color. I will for sure be coming back to Jessica!!