Walked in and did a free nose pad replacement for me. Staff were very friendly. Emma, Sheryl, and Gavin helped me right away.

I recently got some new glasses at this location. The associates that helped me out were Emma and Pearla I believe- they were super nice and helped me chose the perfect glasses for me. I especially appreciated that I was able to take my time looking and trying on glasses before making a decision. I hate feeling pressured or rushed when choosing glasses and usually resort to online shopping for this reason, but I really wanted to try some on in person. I was glad I stopped in here :) There's a decent selection of women's frames to choose from, but I'd say they're more everyday styles and less fashion/statement frames. Definitely worth a trip inside to browse if you're in the market for glasses. They seem to have promos often and I believe some insurance companies have additional coupons that might work at visionworks as well. read more

Worst service ever. They don't let you pick your glasses but they want you to tell them what you may seem to like and they get it for you...There is nothing like being able to see your glasses up and close among the rest which helps you make up your mind. Not coming back here ever. Most people here are rude... read more

Problem was never corrected. Ended up having to buy glasses elsewhere. Totally waisted my money here.

The best attribute about this Visionworks location is Emma. People make the difference, and Emma is the reason I will keep returning to this Visionworks to meet my family's eyeglass needs. Emma provides the best customer service, will help you find the best pair or pairs of glasses to meet your needs and will work with your insurance company and you budget to find the most optimal cost for your glasses. Emma is kind, helpful and will also help you find that best pair of glasses to fit your face. You know finding and picking a pair of glasses can be overwhelming and difficult, especially with the large selection at Visionworks available. However, Emma will take the time to give you her opinion to make sure you make a good decision. It is important that you love your glasses. They are one of the first things people will see and notice about your appearance. This is why it is so important to have someone you can trust. Thank you again Emma. I appreciate how much you helped my family. read more

I would highly recommend this location to anyone interested in new glasses. I was greeted immediately when I walked through the doors and Veena was especially helpful in helping me select the style of frame and the type of lenses that would best suit my needs and function. There was no sales pressure but informed education on the benefits and drawbacks to the options for my lenses. I walked out with more than I expected and my prescription was ready a full week earlier than expected. This Visionworks over produced and exceeded any other eye-wear store I've been to over the past 30 years. read more

Visited Visionworks today to pick up my daughter's glasses. Purchased two frames for under $100. Syeda & Veena sat with us to get us the best deal. Thank you ladies for your excellent customer service. I was also in need of glasses so Syeda walked with me through the store to help find the right glasses and Veena worked with my insurance to get me the best price. These ladies are awesome! I'll be back next year. read more

I had to replace a lens on my glasses. As I had been wearing them for the 2 months prior, I knew that no adjustments would be needed. Run in, grab them, and run back out. When I went to pick them up, admittedly, it was right at closing time. I pulled into the parking lot and parked in the space closest to the door. I saw the person working there leaning on a desk near the door. She watched me get out of the car, and then she stepped up to the door, and locked it right in front of me. I tried to explain to her that I was merely picking up and that it would only be a minute. She just kept repeating "sorry, we close at 8:00." After I pick my glasses up tomorrow, I will not be returning to this or any Visionworks. read more

I've come here with my family for a while now and Veena always takes care of us! Everyone is so friendly there and she makes sure to get everything right for us :) i'll continue to come here for new frames anytime i need them read more

Great service and glasses feel good! Glad I got my prescription sunglasses from Visionworks! read more

This place is amazing. The women that work there are so friendly! They always greet guest that walk in and they make sure everybody is taken care of. They look for the best deals for you and really care about the costumers. I worked with Sabrina and she got me a great deal for both my contacts and my glasses. This has been the best experience!!! read more

I visited this Visionworks to find a new pair of glasses. Yesenia was very patient while I tried on probably 25 different frames. She even picked out several selections for me to try. Yesenia really studies your face and how each frame looks on you and gives an honest opinion based on your age and complexion. Once we got thru the hour long process of picking out a frame, she assisted with helping me find the lenses that fit within my budget. She explained everything very thoroughly. Yesenia is a huge asset to Visionworks and I highly recommend this location. read more

I bought a pair of glasses. I was told I needed to get used to them. I tried. The reading part of the glasses distorted everything when I moved my head slightly. There is something wrong with the glasses. It is impossible to use while using my computer. I took the glasses back and was given a lesson on how to look through glasses. Never once was the discussion on the lenses themselves. My wife tried them and had the same problem. Any slight movement of the line of sight distorted the image. I was told to go back to my eye doctor to verify the prescription. I am going to do that but I doubt seriously it is my prescription. The lenses are just not made right. I will be returning tomorrow. I got so frustrated I asked for a refund but.....if I got a refund my insurance would NOT pay for another pair at a different store. This is frustrating. read more

The overall unprofessionalism is beyond me not the store but optometry office itself. Yes you can walk in but my doctor no longer works at that location. I was never told until it came time for me to actually try and fix my prescription which the other optometrist messed up. She fixed the prescription but I can't get my contacts due to insurance reasons. I politely asked if I could receive a new trial pair to be able to make it to when I could order them which is two weeks from now. I was informed that the doctor would only give them to me if I had a receipt proving that I had already ordered the contacts which are $200 once again because of insurance reasons. If I had known it was gonna be this much of a hassle I would've went to my old doctor instead of this place. They don't care about their patients at all and it's very apparent. I wouldn't be so upset if they had told me months ago my doctor would be leaving , so I could've tried and made it back to get it fixed since my work schedule is inconsistent. read more

I ordered contacts from this location, I must of gotten a bad box because they were scratching my eye. I expressed my concern to the manager Tyronne. He was very kind and helpful. Clara was also very helpful. They do an excellent job. They were very patient to a very stressed and tired version of me. read more

I desperately needed new glasses, and I am very glad to have stopped by Visionworks (located across from Baybrook Mall near Denny's Restaurant). Due to the current COVID-19 situation, I did not realize at the time that I needed to call ahead to set up an appointment to browse for new frames. But, I just happened to stop by at a convenient time when they were available to help me because another client didn't show up for their scheduled appointment time. Visionworks has a broad selection of trending frames to choose from, and I was able to find a pair to use as my everyday glasses, and I am very pleased with them! I also chose a "Free" pair of new prescription sunglasses as a part of a promotional that they are offering (buy one pair & get one free). I was Very Impressed, and felt safe, with how they follow strict sanitization and protection protocols during this pandemic. Most of all, I thought the personnel at this location were Both Exceptionally Professional, Conscientious, Very Helpful, and Friendly!! They took the time to assist me in selecting just the right frames, so that I would be completely satisfied. I had a great experience, and it was a smooth process overall. Thank you so much, Felicia and Sabrina, for being so hardworking and caring!! I hope you both continue to stay safe and well :-)! read more

Felicia is amazing. I had an emergency and she was able to get me glasses within 2 hours! It was very sassy and she was also able to find my insurance. Now I will be able to go to work tomorrow because I have glasses. read more

The doctor's office it was a great professional very nice timing might have been 10 minutes off but nothing to be upset about got through the task quickly when out of their happily and on to the next side of the room where you get your glasses. Coming to the side unfortunately old was like a whole other world nobody was professional and nobody greeted us I don't think you got anybody the name and then that when we asked for help they were very actually extremely rude and then asked us to wait for them to do absolutely nothing. We go ahead and call our insurance after the total state on except our insurance which also makes no sense I don't know if these people all drunk or work going on in this building on the other side Bowie how to walk out it was not God please come to the doctor side and don't talk to the other side. Seriously so disappointing and very unprofessional people and to the general Felicia Brown Nice job read more

Visionworks - Optometrists Near Me - Friendswood, Texas

Excellent customer service. The staff got me in immediately, and they greeted me immediately very professional. They had a deal by one frame get the other for free, I saved $269 dollars. They wanted me to be happy with my purchase. I can tell the staff enjoyed working at this location it wasn't just a job, they truly love what they do. read more

Everyone in the place with 1 exception is rude. Vision works shoUld close this location down and save some face. Glasses were promised and then 2+ weeks late. We canceled our order. read more

I went to this store because my wife has used them to buy her glasses. She broke her glasses when she was hospitalized and needed a replacement ASAP. I provided her prescription as an emergency from her doctor. A new pair was selected and I thought ordered. The clerk called for payment and I gave her my credit card info over the phone. Was told it would take a couple of weeks. After the third week no glasses have arrived. Went back to check why, Was told they were pending due the fact my payment was never placed. Was also told the original clerk was the only one that could correct this matter. Then was told she was on vacation and it would be another week to correct this issue. My wife now is in Hospice care and still needs her glasses. Very frustrated because time is running out and I can't wait another month. Then was told that Vision works does not expedite their orders. Sloppy care and fails customer needs based on lack of customer needs Would recommend them . read more

Sabrina was quick and very helpful. I would ask for her again. I've bought glasses from this location for several years and she was by far the best. They have a large selection of frames and the location is perfect. read more

Quick, friendly service. My son and I love our new glasses! There are many frames to choose from at all price ranges.

I went to this Vision works for years with Dr. Chin. However, a few years ago Dr. Chin's assistant was very rude to me for no apparent reason because she was having a bad day. The young girls that work in his office lack customer service. I strongly believe the young lady should have been fired by the way she treated me. I would not advise anyone to go to Vision works. read more