I've been going to Berkeley Eye Center for years. The doctors are very professional and thorough…read more The staff from the front desk to the optics department we're all very friendly and helpful. I wouldn't hesitate to send anyone here and I have been wearing glasses since I was five years old.!!!

Everyone at Berkeley Clear Lake was extremely helpful. They were kind and efficient. I received my…read morecontacts in the mail within two weeks. I've been going there for years and will continue to go for years.

Great prices on glasses and contacts. Service is fast, the store is clean and and you can tell the…read morenew manager Alma cares about her business.

Simon was compassionate, he was thorough and went above and beyond repairing my spectacles frame…read more He said that he wouldn't have the exact match of the earpiece, but found one that was good enough. The new earpiece restored the balance of the heavy lenses and it was installed within 3 minutes. He didn't have to clean and polish the lenses, but he did. That was very kind. Great employee!

Run from this place. Dr. Meagan LeGrand maybe be good at her job I don't know, but this location…read moreis all about up charging at every chance they can get. In 2021 our visit was a 45 charge. 2022 no visit. 2023 the visit was 1169.00 insurance pd 716.00 my husband paid 428.00. 2024 my husband again went for his eye exam again another pair of glasses visit was 1250.00 insurance paid 669.00 he paid 455.00. 2025 one year later again he goes for his yearly eye exam this visit was 1169.00 insurance paid 716.00 and his coat was 453.00 Modo eyewear Modo 4632 she charges 315.00 less insurance he paid 148.00 for glasses. They are 150.00 all over the internet. Sold same frames all three years in a row and doesn't want to put new lenses in old frames because the lenses are flimsy -her comment when I asked. His script from year to year 2021 OD +.50 -.75 OS +.50 -1.00 2022 2023 OD +.75 -.75 OS +.75 -1.25 2024 OD +1.00 -.75 OS +1.00 -1.25 2025 OD +1.00 -.75 OS 1.25 -1.25 Note he is diabetic and has been since 2017 his vision is not perfect, but really three pairs of glasses in three years with such a slight change in prescription!!!?!??! I asked her why he got glasses her response was he wanted them. You are the professional you could have said it's not enough of a script change to make it worth while and never did they offer THIS YEAR to use the old frames for the new lenses. She knew he had two extra pair! 2/11/2025 when I reached out and asked questions about the extra 25 charge which sounded completely made up she got an attitude and snapped back if we didn't want the glasses to return them and she will give us our money back. I'm sorry that's a great fix and we are going to be accountable for our choices but let me tell you something she has an attitude if you decide not to buy glasses. She doesn't like to be questioned and her services are not honorable. Whether this is her or her staff it needs to be addressed. This post is long but I just don't want others to get ripped off when they are honestly trying best to just get through the day to day struggles. You don't get a second chance to make a first impression Meagan!

I never have a bad experience with this practice. They are always on their game. They are prepared…read morefor my visit, exam rooms are spotless and the doctor and her staff are friendly and professional. Compared to others, she is an A+.

The Optometry Group in Friendswood, TX is the absolute Best! Maribel and the other staff members…read moreare Great! This eye glass facility is very competent, detailed, and professional in handling all our family's eye management needs. I wouldn't see myself going anywhere else but here and I recommend you do the same! Thank you Maribel, Dr. Tom, and all the rest of the staff at the Optometry group for all your continued care and help with our family's sight and eye needs!

This optical shop has been unreasonably overcharging customers for many years. They collected…read morepayments from customers for services that should have been covered by insurance; however, to avoid the hassle of filing claims, they required customers to pay the full amount out of pocket. When customers requested that they file insurance claims--and even when the insurance company proactively contacted them with the same request--they flatly refused to cooperate. Furthermore, when customers asked for copies of their receipts or copies of their eye examination results, the staff repeatedly stalled and withheld the documents. When a customer discovered that they had been charged for unjustified fees on multiple occasions--and, worse yet, that the lenses provided had been manufactured with incorrect prescriptions--the shop owner became hostile, physically expelled the customer from the premises, and threatened to call the police. The owner is arrogant, rude, and refuses to issue any refunds. This establishment is a family-run business owned by a Vietnamese couple; they are malicious, greedy, and engage in deceptive practices against their customers. I urge everyone to avoid this shop--proceed with extreme caution!

Mariah was very disrespectful and rude. Was very short answering my questions. Not once looked up…read morefrom her computer and computer to look me in the eye though I did ask her twice if she remembered me from my previous visits. Called to share with one of the two doctors there but the manager was not cooperating and would not allow me to connect with either Dr. Choi or Dr. Vuong. So strange for me being a patient of them for over 3 years, as well as me having all my children and my significant other go there for our yearly check ups and eye wear. Do not recommend going there unless you do not mind being mistreated by Mariah or anyone else.

DO NOT GET YOUR GLASSES HERE! The manager will flat out lie to you about delivery dates, make…read moreexcuses left and right, treat you rudely and hang up on you when you try to inquire regarding delivery dates. This is the worst customer service I've ever experienced. I have been going here for more than 20 years and the current staff is making this place horrible. I will never return to this place. It's too bad, too, because the doctor is fantastic. The manager is a disease that's spreading through this establishment. DO NOT BUY GLASSES HERE! I will continue to spread the word until this manager has been removed.

Went to go pick up my glasses today and I absolutely love them! They have such a great variety of…read morestyles with great prices. Plus I got the anti-glare lenses that make everything look so clear. The gentleman that helped me made the decision for the lenses so much easier since he had them too and swore by them. Dr. Hillard is always super nice, funny, and is very patient when I can't decide which is better. "1 or 2, 3 or 4..." The staff is really nice and is very professional and sweet. This is why I will keep coming back again and again.

I recently took my three teenagers to have their yearly check. Two of them for the first time. Dr…read moreHilliard and her staff were unbelievably inviting and caring! My youngest was interested in contacts but had a lot of anxiety about putting things in her eye. There was a young lady,Morgan, that patiently helped her learn how to put the contacts in and how to remove them. The office manager, Donna, also showed great care and patience while we had to go through a few extra steps to find the contacts that were the most comfortable in my daughters inexperienced eyes. Of course I am also greatfull to Dr Hilliard. She is truly a gem. She has a talent for making her patients feel relaxed and comfortable. All of this personal care and interest was given to my children while maintaining strict social distancing standards. We felt safe and cared for! As a bonus the office has recently been remodeled and it is absolutely beautiful!!

So far not a good experience! Lenses took weeks too long to receive. Never called me, I had to call…read morethem and push them about it, then bingo the next day they call to say they're ready! Worse once I got them I told the "optician" I could not see out of the computer glass pair, and she kept insisting it was something I would have to get used to. I explained these are not progressive glasses that you have to get used to. They should work when I put them on. She insisted the Doctor requires a four week follow up. I said I can't wait four weeks!!! I have to work and read and write contracts for a living. I need to see now. She said it was afternoon and maybe my eyes were tired to try again in the morning. I did and had the same problem, I spent at least $1500 plus on two pairs of glasses! The next day after I take them home, I had to go to my regular eye doctor and have them take those lenses out and put my old ones back in one pair so I could see and work over the weekend! I then tried to wear the computer glasses a few more times but never worked. I then called multiple times no answer!!! So I sent a detailed email requesting a response or to speak with the doctor because I live an hour away. I also left a voicemail, and again a voicemail the next day. Now 48 hours still no reply!!! So I called again the third time and at 2:30 PM was told both doctors were out of the office. I asked why no one has called me or responded to my email and the receptionist said the 2 doctors/owners are both very busy with patients all day. I asked when can I expect to hear back from them tomorrow? She said she doesn't know because they're both very busy all day. I said tomorrow's Friday, so am I supposed to do wait through the whole weekend and just see what happens next week?! Pathetic customer service and no way to treat patients in need of glasses spending thousands! They say their Theralense company is Superior for those needing prisms. Apparently here's ZERO expected follow up with the doctor for one month after the optician gives you your glasses! Beware! There's apparently few BVD binocular vision disorder (or miss alignment problem in my case) specialty doctors, which is why I engaged here. But there was another I found in Tomball, may have to check out. They say zero refunds also!!! BEWARE!!! I'm now referring to these doctors as the Wizards of Oz because they're behind an iron curtain and impossible to engage with beyond your initial visit. At least my experience so far. Really pathetic when you spent so much time and money that the opticians and receptionist are super flipping and you can't get any answers or return calls or emails about your concerns, or next steps to take!!!

I have been with this provider for many years. I wanted to confirm my annual appointment for later…read morein the year. During that process I asked about the insurance, as I had heard from a friend that something may have changed. Sure enough they no longer take my insurance since January, but failed to let me know of these changes. When I queried this I was told they would have let me know a few days before my appointment. After being a customer for so many years I find this extremely unprofessional.

I had my eyeglass prescription done at your location. Glorinela was fantastic! She went ABOVE and…read moreBEYOND for me. She helped with a mixup with VSP (due to someone else's mistake). She was so friendly and patient with both the face-to-face meeting and at least 4 phone calls to fix the problem. I would say that Glorinela was the best customer service person I've dealt with in at least a year. Kudos!!

Fare priced. They dont accept my insurance so i am no…read morelonger a costumer, but i totally recommend this place

Professional from start to finish. Explains everything throughly. She gives you more insight on…read morewhat she's looking for when she does all the different tests.

Had my annual eye exam today. Dr. Tran is the kind of doctor who actually explains what she's doing…read moreand answers your questions thoroughly. Mr. Hoan does excellent work fitting glasses. My mom sees her as well. I definitely recommend Dr. Tran if you're looking for excellent eye care.