My fiancé forgot his sunglasses at home and the staff couldn't have been more helpful in finding a…read morenew pair. They took so much time with him and were so kind and helpful. They even cleaned and gave my sunglasses a "tune up."

Great doctor and staff. Great options for frames as well. This is definitely worth switching from…read moremy previous optometrist.

I rarely leave reviews, but my experience with this office warrants one…read more I visited MyEyeDr two weeks ago and was told my replacement contact lenses would be ordered immediately and would arrive by Monday. I made it very clear at the appointment that I was completely out of contacts, and the staff provided me a 5-day supply to get me through until the order arrived. That Monday came and went with no update. When I called, I was told that only one lens had arrived and the other would follow shortly. Another full week passed with no communication at all. As of today--two weeks after placing the order--I still have no contacts and no information about when they will arrive. Every update has required me to call them; not once has the office reached out with a status update or explanation. Running out of medically necessary corrective lenses is extremely disruptive, and the lack of follow-through and communication from this office has been incredibly frustrating. A delay can happen, but not providing updates, missing multiple timelines, and leaving a patient without the ability to see properly is unacceptable. I ultimately requested a refund and will be taking my business elsewhere. For comparison, I ordered the same contacts through 1-800-CONTACTS and they arrived in 24 hours for only a $10 premium. The difference in service speaks for itself.

Updating - I called last Monday (the new and most up to date confirmation to pick up my glasses)…read moreand they of course were not ready. They are not able to track the order in any way so no longer giving me any new updates. I asked to speak to the manager I was working with and was told she would be in the following Monday. Reached out again today and was told again the manager isn't in !!! My next thing to do is report to the BBB as well as look further into what I spent at this location. As of today, July 7th I don't have any information on my glasses.

Overall, great visit and professional staff. The appointment was thoroughly performed and questions…read moreand concernes answered in details. My glasses are lovely and I'm very pleased with everything.

They were amazing. My glasses turn out great. I recommend using them. Keep up the good work. Thankread more

Truly stellar service, especially when they aren't too busy. I've worked with 4 different people…read morenow, to order my first set of glasses, and then my second set with the changed prescription. Brandy took her time with me and we looked over what promotion would save me the most money. She had a great sense of humor, and was very professional. Another gentleman helped me recently and he was so incredibly polite and patient on the phone with a confused customer. The glasses styles offered here offer something for everyone- there is truly a variety of styles, materials, and colors for every face, and sports glasses, sunglasses, and children's glasses are all abundant as well.

I just bought two pairs of glasses here after having my eyes examined in Collierville…read more Great glasses, great service! Thanks, Jan!

We've been going to Dr. Flinn for a while for my daughter and he's amazing. He's been so great with…read moreher. She has Down syndrome and she's not the best patient. Now previously I haven't had an issue with Peepers Optical but today was the exception. For starters I wasn't greeted. AT ALL! One lady even walked past me to the back office. When the other young lady got off the phone she was absolutely no help at all. She just said "pick out some frames" and I honestly needed assistance. My daughter had already made it to her tolerance level and I was clearly struggling and not one soul ask if I needed help. Then when I just picked out a pair of frames out of frustration, she didn't check to make sure the frames fit my daughter correctly. I had to ask her. I spent more time standing around waiting for someone to help me through the process. This is not the type of service I expect. I also plan on calling because I'm livid. If I didn't truly enjoy Dr. Flinn I would take my business elsewhere. But it's so convenient because the optical shop is right there.

I ordered my daughter's glasses back in June. I never received them. so in August I called and they…read moretold me they had to order them again. I told them in August to send them by mail to my home. They received the glasses and never called me. I called back today and they have no record of our conversation from August. My daughter is experiencing migraines headaches. I am so fed up with this company I filed a complaint with Tenncare. req-gbd20959755 This is my com number.

I'm so glad I chose this place for my eye exam. I had the worst experience at vision works. Forgot…read morethe young lady's name that helped me with my glasses she had the most beautiful dark brown eyes. (she had on a mask) I get so many compliments on them. My daughter never likes anything I wear and loves them! I felt very safe there too. They are very clean and only allowing one patient in office. I will be back!

I would never again buy glasses from this place. They charged me almost $800 for an eye exam and…read moreglasses. The prescription was wrong and the only special things I got with the glasses were progressive lenses and an anti-scratch coating. They did not look at my other glasses to see what options I had chosen for them nor did they ask me if I wanted options like transition lenses. If they had looked at my existing glasses they would have seen that I had them. I made the mistake that they had looked at my old glasses and would replicate the features or at least ask me about the features that I wanted. The manager here seems totally incompetent. Never never never will I ever use this business again and I will recommend that everyone I know choose a more reputable and knowledgeable optometry business for their eye care. This was a total waste of $800 for me.

Friendly relaxing manner. Very competent and willing to answer questions. Even about eyes.read more

Dr. Sandy is the best optometrist in Memphis. If you need an eye doctor don't hesitate, Mike Sandy…read moreis your guy.

First time I'm today and I think I finally found my optometry home here downtown. Excellent staff,…read moregreat space, and it's just off of Front near Blue Monkey. Super happy this team is here. Also I believe they have another office in Arlington, just in case you don't want to come in to the big bad city.

I cannot express my experience with this eye care family with except giving them the best rating…read moreever. In one word, it would be "precision." Ginger welcomes you and from there, the experience is seamless. Dr Nangi is beyond exceptional. She is not only extremely qualified, but she cares. My eyes may not be the best, but she's doing everything thing she can to make my world brighter.