The health care workers are nice and competent when they show up. Two nurse appointments The nurse…read morenever showed up and never called. Today the physical therapist called and said she would be there between 11 AM and 1PM. At 2:30 I called the company and canceled the service. Don't know how they can run a business like that.

As a patient with Elara Caring, this is the worsed agency. The staff are unprofessional, you can't…read moreget anyone on the phone line when you call, the in home staff doesn't show up for scheduled visits. The staff are rude. I would not recommend this company to anyone who needs in home care for their loved ones

I hired RAH for 2 days of health aide help following surgery. One young woman knew how to bring…read morefood, a napkin, clean up without asking. Unfortunately, 16 hours was spent with a woman who was only able to help me shower.She did warm up soup once but left the stovetop encrusted with the soup. She thought a spoon was a wide spatula, despite my instructions that there were many spoons in front of her. Otherwise she did nothing. Communication was a huge issue. Of note: an antique chair was damaged during RAH's stay. Worse, the office manager-VP-wanted me to remove a negative google review in exchange for a discount on services. Really? Worse, I got the expected bill, but money was withdrawn before I had a chance to look at/ok the bill. Go elsewhere.

Management is rude and disrespectful specially Susan McManus who opted to disregard my requests and…read morestart arguments with my husband and I while my mother was actively dying. Services are overpriced and have a ridiculous cancellation policy.

After the second caretaker left her shift with immobilized, bedridden patient without help -- I…read morehave to downgrade them to one star. They suck, even without a hefty price tag. I'd never hire them again.

I was hospitalized in July 2018 and needed home care when I returned home, alone. My caregiver…read morearrived on time, was helpful, experienced, and kind. I was afraid of passing out or falling, and she was there throughout the night, ensuring that I was comfortable. The office staff was responsive and professional. Thank you for providing such good care. -S

Margaret, the owner came out to meet us, and made great matches for our patient. Zebia was kind,…read moresmart, caring and dependable for meal prep, shower help and walks outdoors. We loved the support and feel rate was family friendly

President Margaret Lucero and her aids were life savers for me and my Mom. As the primary care…read moregiver, I was worn out and my mother's needs increased. They took care of me and my mother as if we were their own family. I am very grateful and highky reccomend Happy at Home services. Shelly Berman-Rubera- Newton, MA

This is a wonderful place for seniors. Supportive, nurturing atmosphere of the center improves…read moretheir mood and quality of life. I highly recommend it.

Our mom Esther attends the Zdorovie Adult Day health care facility and has for some time and our…read morefamily can not say enough great things about this facility. The most impressive is that the whole staff -and I mean everyone; genuinely cares and is concerned about the care and well being of our mom. She has alzheimers disease and needs special attention and we feel as secure with her there as if she were in our own living room. From the top notch -and very considerate- nurses, to the excellent persons helping with our mom's personal care, to the folks providing the in-home cooked nutritious meals, to the activities people keeping our mom active and entertained; to the courteous drivers--and everyone else all the way to the ownership... This facility is the most anyone could ask for in an adult day care center.

Horrible experience. Took months for "advocate" to accomplish basic tasks such as finding a PCP and…read morerheumatologist for mom. I constantly had to remind them of their own goals. Made promises they didn't keep. Far more expensive that more dedicated companies. Would strongly advise avoiding.

First let me say that I did not use this company. I entered into a protracted interview process…read moreasking many times the cost but Emma insisted on a phone conversation which did occur. They are atrociously expensive. And after clearly stating what I needed, they said that they wanted a large retainer and lawyer-like hourly rate. Far different than any of their competitors. I was hard sell by a LICSW who should work for an unethical real estate company. She wanted to be my healthcare advocate, would not make suggestions on post surgical care but clearly wanted a long term relationship. I wanted specific help with forms since I am having a total spine reconstruction which means six surgeries. I wanted to get on waiting lists for housing that would fit my needs post surgery and long term. Not CCRC with $1 million buy-in. I had made my needs explicitly clear in an email yet the hard sell went on anyway. I told Emma, that I was not an annuity. I had specific goals I needed to achieve. I was ticked off because this call was unnecessary. I consider this firm unethical compared to others that I have spoken with. In the end, Emma decided they prefer to place people in CCRC expensive housing. CCRC is the big buy in and monthly fee - it is not what I need or want. There are others out there who can do a better job for you. I have never experienced such a heavy sell from people who are in this type of so-called healthcare. What makes me angry the most is that I am in the midst of reconstructive surgery. I made time for this call which seemed unnecessary but I did it in excruciating pain despite a concise and clear email explaining my needs but I got the hard sell for the annuity services anyway. Shame on this company. I may report it to the BBB.

I was so fortunate to stumble across Home Sweet Home Care Solutions. After having surgery I really…read moreneeded some help and Helena was the best. She came a few times a week and helped with meal preparation, food shopping, laundry and other daily household needs. She was a joy to have around and I looked forward to her visits. Having her come brightened my day and eased my family's concerns while I recuperated. It was definitely one of the best decisions I made.

From the owner: Personalized fully Insured & Bonded Non -medical Home Care Company…read more Specializing in providing a full range of in home support services to enable our clients to remain safe while receiving high quality care in their own home. Services include Homemaking , Meal Prep , shopping , errands , transportation to appointments, advocacy case management , medication reminders , assistance with bathing / dressing , assistance with activities of daily living. Experienced in the care of Moms & new babies , post operative care , senior care , hospice care , Alzheimer's, Dementia .

This was an excellent experience- The helper we used was kind, caring and gave very individualized…read moreattention. This organization is very professional, quick to respond and outstanding in every way. Highly recommend. Laura in Watertown MA

The staff member from the company was very nice and friendly. However, it appears they have…read morelimited knowledge of how to handle dementia/Alzheimer's patients. For a senior that just needs assistance that has all their facilities is probably more appropriate for their services.