My wife has Inflammatory Breast Cancer (IBC) - Stage IV, Metastatic, Aggressive. Like 90% of IBC…read morepatients, the IBC was already Stage IV when it was diagnosed. We opted for the hospice option because it was already spreading around her body. Life Choice Hospice has been there for us with a caring and professional intake session the morning after we contacted them through their website. That evening, Life Choice had delivered the equipment that my wife would need and started transitioning her to her new medications. We have a core care team of three. The names I have been using for them on our CaringBridge page are: The Amazing Nurse Julie (the primary caregiver who expertly changes the tumor's dressing and provides on-point answers, advice and support for both of us three times a week), The Fabulous Jessica (social worker whose visits, calm assurances, and insightful suggestions are truly priceless), and Stephanie the Magnificent (our Certified Nursing Assistant - because like a magician, she can turn my wife's soiled bed linens into clean ones really fast without my wife ever having to leave the comfort of the bed). When my wife woke up in pain at 2 am, we called the Life Choice Hospice 24-hour line, expecting to get an AI or an answering service. A Nurse Practitioner (NP) answered, (yes, a real person), and had the on-call person here in less time than we usually had to wait in an Emergency Room. The on-call (I forget if they were LPN or NP) was professional, caring, understanding, competent, and thorough who took care of her and did not leave until she and I both understood what was going on, why, what they were going to do about it, and what I had to do and watch for as they change her medication dosage and frequency to adapt to her increasing pain levels. We have needed the Life Choice 24-hour services at other odd hours between 11 pm and 4 am, and, while the NP on the phone and the LPN or NP that showed up were different, the pattern of professionalism, care, concern, and thoroughness was the same. When she noticed that I was getting overwhelmed with caring for my wife, The Fabulous Jessica suggested a "respite" meaning that my wife could visit a 24/7 care facility for 5 days to give us both a break. I did not know such a thing existed or could be so beneficial and timely. All three of my wife's core care team continued to care for her while she was in the 24/7 care facility. Life Choice had already contracted with a service award-winning facility, arranged transportation, got my wife settled in there, provided continuity of care by keeping their previous schedule, and coordinated the care my wife received from the 24/7 facility when Life Choice was not there. If you could use the help of a caring, competent, and understanding team of medical professionals like this, please contact Life Choice Hospice and Palliative Care. They accepted both my insurance from work and Jean's Medicare Part A.

My family decided that my Dad required hospice care towards the end of his life and we chose…read moreLifeChoice for that need. We were assigned Emily as our case manager and she was great to work with. However, we interacted the most with Grace who was on-call at the time we engaged them and helped my Dad a good bit during his last couple of days. Grace was super patient with us when we asked lots of questions about his care and hospice in general. LifeChoice also provided a rabbi for us and I think my father really appreciated that the rabbi visited with him for over an hour. I think they provided my father a lot of peace and comfort during his final days. My only regret was not engaging them sooner. Thank you LifeChoice for all of the help you provided my father and our family.

Amazing care all around The 24hr hotline was especially…read morehelpful in giving us the peace of mind Every staff is full of empathy and knowledge Thank you for helping our sister cross the bridge Bless you all

I had the chance to have a family member come here for hospice and the nurses here are true…read moreprofessionals. They comfort and care for everyone with total respect. There is always someone there to ask questions and monitor the health of all patients. Parking is tricky as they don't validate and have valet. There are plenty of metered parking nearby.

Absolutely hands down the best. Hospice was not an easy…read moredecision but after meeting with Transitions it was the best thing my family could have done. everyone from start to finish were amazing, kind and compassionate . Tanya Cole

I had high hopes this was going to be a good pleasant experience. Unfortunately 3 weeks into…read moreservice our needs and requests have not been met. Made the decision to make a change as this is not the type of care I choose for my cousin. Don't be afraid to make the change if your gut tells you'd one thing is not right. End of life is hard for everyone, however no follow up for 3 weeks is unacceptable.

Some of the staff is wonderful. It is pretty clean. The pictures must have been taken on a good day…read more- they in no way reflect the reality. As with any care center there are some clueless people. I blame the management of this place. from what I saw and after talking to the staff the training is little or non existent. I never saw anyone that appeared to be "in charge". Unless you have a family member sitting with the resident they get likely get ignored. My family member was slipping out of the wheelchair. When I finally found someone to help they didn't know what they were doing. No sense of urgency! The nurses told my family member to drink more water, but the water container was empty. The food is what you expect - horrible. I doubt they have a dietitian. Had to search for eating utensils that could be used since my family member has difficulty in holding a regular utensil. There are 30 patients for 1 nurse.The CNA's are thrown on the floor with little or no training and there is a lot of turnover from what I could tell. There was a day I couldn't find a CNA. I have seen worse and I have seen better. I sat in this place for a week and I hope to God I never end up in a facility like this. UPDATE! When getting my family member out of bed - THEY DROPPED HER!!! Go somewhere else besides Countryside Care Center.

From the owner: Countryside Care Centre specializes in long and short-term care for people with nursing care needs…read moreincluding, post surgical care, respiratory issues, arthritis, stroke recovery, joint replacement & recovery, memory loss and general rehabilitation in addition to many other health related concerns. For those in need of a quick transition after surgery or medical crisis from hospital to a 24hr health-care setting, Countryside Care Centre can provide prompt assistance through the use of our resident & family case manager to provide same day admission. Countryside Care Centre has the ability to provide multi-levels of care all the way from post-hospitalization to general long-term care. While other communities may ask you to leave when your medicare benefits run out, your financial situation changes, or your medical needs change, Countryside will work with you to provide continuation of care without having to require you to make the difficult transition to another location.

I WISH. I could leave 0 stars…read more Do. Not. Trust. Your. Loved. Ones. With. These. MURDERERS. Nurses bullied us into letting them take my grandfather for "a few days" because they wanted to manage his symptoms better. He was taken last night and we got a call this morning that he died. They didn't feed him. They didn't give him his medications. They didn't check his oxygen levels because they "don't usually do that" but they PROMISED THEY WOULD BECAUSE IT WOUKD MAKE US FEEL BETTER FOR HIS OXYGEN TO BE STABILIZED. They pumped him up with morphine when we specifically said we only give it to him once a day before sleep. They took him away from us to leave him in a room by himself and die.

The facilities are very clean and attractive---that said, Journeycare promised that our Mom would…read morebe looked at and be pain free in her last days. So far, we've had to chase the nurses down to administer simple treatment like providing some moisture to her mouth-which is cracked, dry, and very painful. Mind you-not meds-but simple hospice care. I'm expressing these concerns not only as a son-but also as a physician. I walked in on the daughter complaining for the second day. Mom has only been there barely two days. Journey care----please provide services you promised.

Amazing staff! Very respectful and quality work. Very detail oriented. Takes care of all the…read morepatients needs

I've had the Absolute Home Care Plus helping my father for a couple years now. He is kinda picky…read moreand hard to please, so it took a minute to find his girl Barbie. She is our saint! The Home Care team has been my savior with helping my father, a decorated Vietnam veteran with one arm. If I need help to come in at an off schedule time all I have to do is contact Shannon ( manager) or Barbie and my worries are over. I can't say enough about how much I appreciate their service and care they've given my father. I highly recommend this business to anyone needing help and support that really cares for your loved one's as I do! For ever grateful, David McCollough Coal City, Illinois