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    Visiting Angels

    1.0 (1 review)
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    10 years ago

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    Gary B.

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    Ascent Home Care

    Ascent Home Care

    5.0(2 reviews)
    9.7 mi

    Words can't express my gratitude towards ascent home care. My father was in rehab and given a weeks…read morenotice of his discharge and suggesting that he had 24 hour care. I had a week to find care for my father, which the other companies I interviewed either needed minimum 2 weeks notice or we just didn't jive. But with ascent home care, they were ready, willing and accommodating! The process with my dad was overwhelming and on his discharge date I couldn't be there. Ascent took the reigns and kept me updated with everything from the time they arrived at rehab to when they were on their way to my dads to when they arrived home. Hey made the process easy. The care workers were amazing and patient with my father and kept me updated with everything going on wth him and supplies he needed. I NEVER had to worry about my dad's care or his safety.I highly recommend this company to anyone who is searching for care for a family member or loved one

    We had the best experience possible with Ascent Home Care and their care-takers. My Father-In-Law…read morewas in a nursing home and it was time for him to come home with hospice. The Dr's gave him 7-10 days to live. He lived for more than 2 months with excellent care from Ascent. Our caretaker, Ariel, was an amazing angel that gave my dear Father-In-Law respect, comfort and friendship. He bathed and fed him and gave him massages. He fit right in with our family. He made a very sad time in our lives bearable and actually enjoyable at times. The owners of Ascent have huge hearts too and are hands on. I highly recommend them for home health care.

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    Ascent Home Care
    Ascent Home Care
    Ascent Home Care

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    Elmwood Terrace Nursing and Rehabilitation Center

    Elmwood Terrace Nursing and Rehabilitation Center

    2.5(2 reviews)
    3.2 mi

    My mom came to live here after the last assisted living home could no longer provide adequate care…read morefor her. You can tell that Elmwood Terrace cares for their residents. So far, every time I've visited, they were either making popcorn for the residents, helping them shoot basketballs into hoops, and engaging in conversation with them. I feel my mother is much safer here, and better taken care of since it is a nursing home, and there are nurses, CNAs, and workers everywhere. I was told that they even buy little Christmas gifts for their residents. How thoughtful. I notice that my mom isn't as anxious at this facility than she was at the last home. I think because there are so many people everywhere, she isn't left in a quiet room by herself. There are 2 residents to a room. My mom's roommate just happens to be a woman who was with her at the last assisted living facility. So I'm thankful she's with someone she recognizes. The place may not look fancy, but they are well taken care of here and that is all that matters to my family and I.

    Because of this horrible place, I will never be put in a nursing home. I'd take 10 bottles of…read morepills before anyone puts me in a place like this!!! My mom was only in here two weeks and I had to call every day to tell them how to do their job. They stopped my mom's antidepressants cold turkey, they didn't check her blood sugars even though they knew she was diabetic, some of the females were not nice to her, and they lied to me over and over. They said they didn't stop her antidepressants and then I heard someone in the background saying we'll have to get a doctors order for that. Same thing with checking her blood sugars.

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    Elmwood Terrace Nursing and Rehabilitation Center
    Elmwood Terrace Nursing and Rehabilitation Center
    Elmwood Terrace Nursing and Rehabilitation Center

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    Home Instead, Home Care Services of Naperville - Home Instead Care Giver and their client in the bathoom, putting on a band aid

    Home Instead, Home Care Services of Naperville

    2.0(4 reviews)
    10.9 mi

    We used Home Instead for my father that was on hospice care. My mother was unable to completely…read morehelp take care of him, so we hired this company. While some of the individuals were so nice and helpful for every one nice person there were multiple individuals who were unable to do what we needed. We paid for 24 hour care, out of our own pocket, and at one point one of the workers fell asleep while we were paying him. At one point they sent a lovely young lady that was expecting, but could not lift my dad to go to the bathroom. I then had to perform her job duties for her. I was also disappointed that we were charged AFTER my father passed THREE extra hours. When we called to discuss charges we were told that's what we signed up for and they were already giving us a "deal" and if we didn't pay they would send my mother to collections- which is not what someone with a dying family member needs to hear. I would suggest taking your business to another company.

    I called Home Instead for my Father when another agency let me down by cancelling service the day…read morebefore he was being discharged from the hospital. I live in Arizona while my father is in Illinois, so with no family to help and the current "shelter in place" due to COVID-19 I am not able to be my father's caregiver. The Home Instead office staff was very patient and professional. They completed an assessment that same day I called and I was given a care plan and options to get services started within 24 hours from my initial call. Their caregivers and care managers have been very proactive, friendly and caring so far and I would highly recommend them!

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    Home Instead, Home Care Services of Naperville - Home Instead Care Giver and their client

    Home Instead Care Giver and their client

    Home Instead, Home Care Services of Naperville
    Home Instead, Home Care Services of Naperville - Home Instead Care Giver and their client getting ready for the day

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    Home Instead Care Giver and their client getting ready for the day

    Home Instead, Home Care Services of St Charles - Home Instead Care Giver and their client in the bathoom, putting on a band aid

    Home Instead, Home Care Services of St Charles

    5.0(2 reviews)
    7.1 mi

    Home Instead is incredible! Everything I've experienced has been continual surprises that leave me…read moreimpressed with the kind of service they offer. They genuinely care about every person they service, every caregiver that works for them, and go above and beyond helping families that want to feel comfortable and secure! -Luis R. CP

    I first became acquainted with Home Instead when my mom gave up her drivers license 4 years ago…read more She still wanted to remain as independent as she could be, so we looked for a caregiver who could drive her once a week to grocery shop and do other errands with her. I interviewed many agencies and felt that Home Instead was the best fit for her. Since then she has had the same caregiver come every week. The caregiver is a lovely person who has really come to care about my mom. Earlier this year my mom fell while I was out of town. While I was still at the airport to fly home, I called Home Instead again about what her options could be. They responded right away and worked with me and my mom to get her the help she needed for the next couple of weeks until she got her strength back. I have only good things to say about Home Instead. They have gone the extra miles to make sure my mom is safe and happy and to help her keep the independence that is so important to her. They have been flexible and have adjusted to her needs and requests, and they really care about her. My mom wants to stay in her own home and maintain her own independence, and Home Instead has been an integral part of that.

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    Home Instead, Home Care Services of St Charles - Home Instead Care Giver and their client

    Home Instead Care Giver and their client

    Home Instead, Home Care Services of St Charles
    Home Instead, Home Care Services of St Charles - Home Instead Care Giver and their client getting ready for the day

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    Home Instead Care Giver and their client getting ready for the day

    Visiting Angels - personalcare - Updated June 2026

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