This is a fabulous place! I trust all the staff and the facility is ALWAYS clean! Top of the line…read morecare after trying many of people and places

My mother had horrible care she ended up in the hospital they call ed me and said my mother was in…read moreher final minutes she was stable when she left in the ambulance they lied when I got to the hospital my mother said it took them a half hour for the nursing home to answer the call light and an additional hour to call the ambulance then when she was released I refuse to let her go back there I asked for her ID and bank card and insurance they said I had to wait till Monday horrible horrible place wouldn't even let my dog go there

This facility neglects and abuses it's residents. They Loose (steal) their medications & personal…read moreproperty. They claim to be giving them medications that they are not then refuse to provide the residents with a list of their own meds. They are chronically understaffed. Residents often wonder around searching for someone to help them. i have seen several aides hiding in the cafe between meal times so they can chat on their cell phones. Aides have even been know to nap while on duty. I've overheard aides tell residents that they are 'bothering them' because they are chatting with each other. The call buttons they give the residents to wear around their necks are useless because the staff completely ignores them & never responds when called. The housekeeping is a joke. The food if horrible. It's all processed, frozen & out of cans. The refuse to transport them to medical appointments.

On November 23, 2019 Grandpa was moved from memory care room 48 to memory care room 35 because of a…read morebed bug infestation, as told to me by the staff. The name tag on his old room that still contained some of his personal items and is unoccupied says "RICE CRISPIE". Today I went to the room to retrieve his personal items from room 48 and made a complaint to the staff and Director. The staff admitting to seeing it...but left it. In the past I found Grandpa lying in a soiled bed, with a soiled room floor, and a soiled bathroom on a Friday around 11am. The staff admitted to me he had been left that way from the night before and the staff was angry because he had been fed ice cream and didn't want to clean him or the room up. We also discovered him sleeping in someone else's room with a mouth full of denture adhesive. Grandpa passed on December 8, 2019 and is finally free of this horrible place. Please look up why someone would be called the term above and you will be disgusted to think a dementia patient, WWII veteran, and loved one could be addressed this way by a so-called health care provider.

I do not have anything positive to say at this point until they get their nursing staff to be…read morebetter. The nurses dont have their heart in it.

I am writing this as a daughter that took care of my parents after their health failed them both…read more My parents were happy at Water's Edge in Bradenton. That is the only reason I am giving 2 stars instead of 1. When it came time to have them leave, all went wrong with the billing and finances. They were charged double rent TWICE during the months we were working on moving them out to be with family in another state. I HAD to find the errors and chase them with the property finance person - one was refunded promptly, the other refund has dragged out for months after dozens of emails, many ignored and unanswered. I kept pushing for an answer and was finally told it would be refunded, but was "so old" from November of 2023 it would take several more weeks. It never happened. Now their finance rep says they don't owe us the double payment refund and to "look at their ledger" and sent me a copy. Means nothing when we have a charge twice taken from our bank and I have to justify and decipher their ledger? NO WAY TO TREAT A CUSTOMER, much less a family in our position. Lack of customer service and follow through is appalling. No way to treat a family or run a business.

I am very disappointed and the way things are being handled. I think the state needs a step in and…read morecheck on Care. The building is wuthering down really bad. I feel so sorry for the residence end the families have to put up with miscommunication with staff and management I'm very very upsets. that should not be happening with our elderly residence our loved ones who we care for we look for quality and care for our loved ones and I don't see it. I think the state needs to step in and really look into this. It will be in their best interest to make sure that our elderly are taken care of.

It is deeply concerning to witness and experience the deplorable conditions firsthand. The state of…read moreFlorida must conduct an immediate inspection of this facility. The sanitation standards are unacceptable, and I empathize with the individuals who have endured such hardships. While there are some positive aspects, the overall situation is dire. It is imperative that we prioritize the well-being of our elderly population and provide them with the necessary support and assistance. This is the most compassionate and responsible course of action.

Cannot recommend highly enough if you are ever in need. Indispensable. Just the biggest help when I…read morewasn't sure even where to start. I will be forever grateful to Sarah for providing the help and guidance I needed during such an uncertain time.

very disappointed. Unable to have anyone respond to my request for records. It is severely putting…read moremy fathers recovery at risk. Multiple attempts to at least get a response from the records, office and social worker. Do consider your relationship with this outfit before using their services?

From the owner: Freedom Village of Bradenton, near Florida's Gulf Coast, offers a vibrant senior living experience…read morecentered on comfort, connection, and peace of mind. With Independent Living, Assisted Living, Memory Care, Skilled Nursing, and Rehabilitation all on one campus, residents can age in place within a familiar environment as their needs change. Ideally located near Anna Maria Island, downtown Bradenton, and the Riverwalk, residents enjoy easy access to beaches, dining, shopping, cultural attractions, healthcare, and conveniences. As an award-winning LifeCare® community, Freedom Village provides an engaging, maintenance-free lifestyle with long-term financial predictability, guaranteed access to higher levels of care at stable rates, and services such as housekeeping, chef-prepared dining, fitness and wellness programs, lifelong learning, events, transportation, concierge, 24/7 security, utilities, Wi-Fi, and emergency response. The 30-acre campus features gardens, walking and bike paths, six dining venues, a fitness center, indoor pool, arts studio, woodshop, game rooms, salon, library, wellness center, business center, guest suites, private dining, a rose garden, and chapel--creating a welcoming environment where residents thrive with confidence and ease.

Brenda Bates @ My Care Finders is top notch and a first class act. We needed to find a dementia…read morecare facility ASAP for a family member. Brenda went to work for us (knowing she has a lot of other clients) immediately. Her communication to us from afar couldn't have been any better. She knows and understands the senior living facilities in this area. Her communication to us was impeccable. Professionalism at its finest. Brenda Bates won't disappoint. THANK YOU Brenda for all that you did for our family!!! We couldn't have gone through this process without your help. It truly was seamless!

From the owner: At My Care Finders, we help you find the best Assisted Living,…read more Independent Living, Alzheimer's or Memory Care community, completely FREE of charge. We also assist with in-home care and other senior services. Instead of navigating overwhelming options on your own, let our dedicated professionals tailor community choices just for you at no cost. Contact us today, and we'll handle every detail to ensure a smooth transition, saving you time, money, and emotional stress while providing peace of mind! Our team has over 200 years of combined experience helping seniors and their families.

After using multiple agencies we finally found one that checks all the boxes. My grandmother was in…read moreneed of care due to having a stroke and heart issues. This company is the only one to provide real quality care. They were professional and very compassionate. The caregivers she had were always on time, knowledgeable, compassionate, and did not call out! My grandmother passed away, but there is no other agency I would call if we were ever in need again. Thank you Heart2Heart and you are a valuable resource in Manatee County!

A+ service and very professional staff. I was skeptical about having a helper come to my home but…read moreI'm so glad I had a change of heart.