After a long and exhaustive research I decided to replace all my windows and doors with Hurricane…read moreimpact windows. I decided to get 5 different quotes and compare them based on price, reputation and the overall "vibe" I would get from their representative. To make a 4 month story short, no company compared to the presentation, price and vibe that I got from Prime Window and Door. From our first meeting I was very impressed with Robert and his company. He answered all of my questions and actually asked me a few which was something that no one else had. I could tell he had a genuine pride for his work and loved what he does. Robert was up front about pricing and didn't play any games. We discussed financing and I decided to go with him. The install went flawless and Prime Window did an amazing job to keep the mess to a minimum. The windows look amazing and my home is safe for storms (and much more energy efficient). If you're on the fence with who to go with for this major home improvement don't think twice, check out Robert and his crew at Prime. They will treat you like family.

Excellent team! Great communication throughout the whole process, got the job done! I would highly…read morerecommend this business

Our doors needed latch and lock replacement. Nic responded promptly, came by at my convenience,…read moreand obtained the necessary parts. In spite of the holiday schedule, he accommodated his time to fit my "small job" and my repairs were completed in a few days. Nic's work was flawlessly done, efficiently, and using superior parts. I'll be sure to call on his company when I do major refurbishing of my home. Thank you! He further taught me how to fix some odds and ends on my own!

From the owner: Specializing in hollow metal fire-rated commercial and residential exterior door installation and…read morerepair! Glass shower doors, service, Repairs, mirrors, glass scratch removal, glass partitions, Windows Doors

Amazing experience working together with Michal, Daniel , and Javier. Great customer service and…read morethe install by Javier was perfect. Thank you so much and I would recommend anyone looking for doors or windows to give them a call. Thanks again

This review is based solely on my personal experience and interaction with Prestige…read more My experience: When the windows were delivered on November 15, 2024, I was unable to reject the delivery as I was informed verbally, and they confirmed in writing, that the windows first "needed to be installed" before any inspection could take place. Per the contract terms, I was required to make the payments due at each stage -- including the delivery day payment, which brought my total paid to 90% of the $24,378.89 -- or face financial and legal consequences. FDACS public records: On March 2, 2026 I filed a consumer complaint with FDACS, State Consumer Mediator. Last week, on April 28, 2026, Prestige stated to the FDACS Mediator that I had: "inspected, accepted, paid for (in full), and permitted full installation of the product. No timely rejection occurred under the contract terms." BBB public record: However, 7 months earlier under the BBB complaint filed June 30, 2025, Prestige stated in a response on August 11, 2025: "When the client tried to 'reject the delivery', we called the manufacturer and they told us the windows had to be installed for them to look at them." I will now be taking the next legal step, supported by the detailed documentation I have compiled from Prestige's statements, responses and interactions over the past 18 months. My suggestion: Read the full complaints from the BBB (7/30/2025) and the FDACS (3/02/2026) which you can request to view at no cost. Based on the information in those documents and my experience, you can decide whether this is the right company for your project. In the meantime, see the photo of the windows that I get to look at every day, which shows four distinct multi colors (bright silver, light gray, medium gray and dark gray) visible from 30 feet away. (Click on photo which are best viewed on a computer screen, as phone views are tiny thumbnails.)

I requested a quote on a Wednesday afternoon and heard back within hours. He came out to measure…read morethe same day, sent the invoice by email, and had the door fully installed by Friday. The installation itself took about 30 minutes, and his attention to detail was genuinely impressive. we're talking alignment down to the eighth of an inch. The shower door and glass combo looks great. He was also very thoughtful around things like which direction you wanted the hinges. On top of the speed and quality, the price came in meaningfully below what another contractor had quoted us. I recommend him highly.

Set me an appointment, but didn't show up, and I need to drive to this place. :( This is not what I…read moreexpected.

Samar made it very easy to order and install exactly the shades we wanted. She showed up for our…read morein-home appointment on time, and proceeded to show off her knowledge and expertise. Samar is not only very personable, but made excellent suggestions and options for our project. We were impressed with her attention to detail, and her absolute professionalism. Her installation crew were also excellent. It has been a pleasure dealing with her. She is very dedicated and thorough and strives for perfection.

5 Stars -Absolutely Stunning & Top-Notch Service!…read more I couldn't be happier with my experience with Shades & Design Studio and especially with Samara! She went above and beyond in helping me find the perfect look and vibe for my house. The wallpaper is absolutely gorgeous--high-quality, vibrant, and even more beautiful in person than I imagined. The ordering process was smooth, shipping was fast, and the installation was super professional. It transformed my space and gave it the exact look I was hoping for. I appreciate that Samara always answered all my calls and texts quickly and kindly and she has such an amazing eye for design. Highly recommend this company for anyone looking to elevate their home decor!

We cannot say enough wonderful things about this company. From start to finish everything was…read moreoutstanding. Ricardo explained everything to we knew what to expect Friendly. Professional and patient. The installation crew was on time,worked with incredible cae and cleaned up to the smallest details. If you need hurricane windows and doors Heavy Duty Glass is the team you want. We are grateful for their excellent work and highly recommend them to everyone!

Decided to go for a change on my sliding door to a French door and it did not disappoint!…read moreCommunication and Installation process was great with punctuality and regardless of the rainy weather; they still made it happen. I would highly recommend!