I have been using them for years.Excellent service,quality and prices…read moreHighly recommend

excellent in every way!!! very professional and outstanding customer service. From start to finish,…read morethe installation of our wood front door was exceptional. the schedulling, installation and follow thru afterwards was 5 stars. I would recommend R&S to anyone searching to replace their windows/doors without hesitation. thank you for an amazing job!!! Karell Campbell

I replaced all my windows in my condo in south beach. The team from Hurricane Window did an amazing…read morejob and great follow up service. They came recommended from my neighbors and I am glad I used their services.

Still dealing with the garbage sold to us as "the best" in the market! Now PGT claims that the…read moreEXPENSIVE product they sold us had not been tested for south Florida weather! Our windows and doors are now ALL fogged!!! BUYER BEWARE!!!!!! This has been an extremely expensive and frustrating process and Mohammad (owner) and PGT do not care or stand behind their products!

The office kept me updated on the arrival time, and the crew showed up right within the scheduled…read morewindow. They worked straight through the day without any unnecessary breaks or trying to upsell extra services. Simple and transparent process from start to finish.

Avoid this company and their fake reviews . Definitely reach out to me how and why they should…read morenever be hired. I have full documentation and their email trails with me. They sent salesman Eskenazi for estimate in replacing our windows and doors . We hired them and waited weeks, however , weeks later when their actual contractor came they completely made up excuses and walked away from the work cause according to their calculations the cost was not profitable for them . We wasted time , emails , communication with city . I even had my attorney who was ready to sui them, and their owner got into a conference call with me apologizing and still not wanting to do the work coming up with all types of excuses . If anyone wants to read their emails and listen to our recorded calls reach out to me . Don't want you to get burnt and have your projected halted months

Used them to install my impact windows and they are amazing!!!! They answered all my questions…read more... and I had a lot of them. When the installation occured they were extremely careful to not make a mess. I had a newborn and we were able to sleep there everynight without fear that there was too much dust in the air. I have always heard getting windows installed is very messy and they proved this wrong. Totally recommend them!!! I can't wait to use them to change my doors

This is my second time working with Astor Windows and Door for installation of impact windows in my…read morehouse. They are beyond amazing. Final project is beautiful. Everything went seamless from initial design appointment to installation. The installers are excellent. They keep you inform step by step of the project. Definitely would give them a call for an estimate. Francois and Margarita

I had Prime Window and Door replace two of my sliding glass doors into impact French doors and also…read morereplace two windows into a 4 panel sliding glass door and they definitely delivered. Robert and Frank were extremely easy to work with, professional and most of all reliable. They communicated with me through all the steps and did an amazing job! Good and honest work is hard to come by so I 100 percent recommend them. Thank you!

Excellent team! Great communication throughout the whole process, got the job done! I would highly…read morerecommend this business

I requested a quote on a Wednesday afternoon and heard back within hours. He came out to measure…read morethe same day, sent the invoice by email, and had the door fully installed by Friday. The installation itself took about 30 minutes, and his attention to detail was genuinely impressive. we're talking alignment down to the eighth of an inch. The shower door and glass combo looks great. He was also very thoughtful around things like which direction you wanted the hinges. On top of the speed and quality, the price came in meaningfully below what another contractor had quoted us. I recommend him highly.

Rafael did an outstanding job installing my sliding glass door. It was a big job, but he stayed…read morefocused and didn't stop until everything was perfect. His attention to detail and commitment to getting it exactly right made all the difference. I'm so happy with the results that he's already installing my next one. I couldn't recommend him more highly to anyone looking for quality work.

Amazing experience working together with Michal, Daniel , and Javier. Great customer service and…read morethe install by Javier was perfect. Thank you so much and I would recommend anyone looking for doors or windows to give them a call. Thanks again

This review is based solely on my personal experience and interaction with Prestige…read more My experience: When the windows were delivered on November 15, 2024, I was unable to reject the delivery as I was informed verbally, and they confirmed in writing, that the windows first "needed to be installed" before any inspection could take place. Per the contract terms, I was required to make the payments due at each stage -- including the delivery day payment, which brought my total paid to 90% of the $24,378.89 -- or face financial and legal consequences. FDACS public records: On March 2, 2026 I filed a consumer complaint with FDACS, State Consumer Mediator. Last week, on April 28, 2026, Prestige stated to the FDACS Mediator that I had: "inspected, accepted, paid for (in full), and permitted full installation of the product. No timely rejection occurred under the contract terms." BBB public record: However, 7 months earlier under the BBB complaint filed June 30, 2025, Prestige stated in a response on August 11, 2025: "When the client tried to 'reject the delivery', we called the manufacturer and they told us the windows had to be installed for them to look at them." I will now be taking the next legal step, supported by the detailed documentation I have compiled from Prestige's statements, responses and interactions over the past 18 months. My suggestion: Read the full complaints from the BBB (7/30/2025) and the FDACS (3/02/2026) which you can request to view at no cost. Based on the information in those documents and my experience, you can decide whether this is the right company for your project. In the meantime, see the photo of the windows that I get to look at every day, which shows four distinct multi colors (bright silver, light gray, medium gray and dark gray) visible from 30 feet away. (Click on photo which are best viewed on a computer screen, as phone views are tiny thumbnails.)

Stay away from this company. They are unethical, liars and provide the worst customer experience…read moreI've ever had. They promise to do something and then leave you hanging. With so many hurricane windows and door places in Miami I would go to anyone before I do business with these people.

Will not ever use again. The door quality was good and installation was done properly. Out of the…read moretwo doors we had an issue with one of the door lock sticking. After several attempts reaching the sales office we finally got an appointment to have someone come out to do the repair. The day of the appointment no one showed up or called. As of today we have not heard from this company. It was a simple problem and I fixed it myself. They lost a customer.

Thank you JC!! I would not hesitate to use JC again. He is professional, great communication (!!)…read moreand has fair prices. I am so grateful that he was able to get my blinds in within a week. I was in a pinch and JC delivered!!

I recently had Elite Decor install beautiful plantation shutters throughout my home, and I couldn't…read morebe happier with the entire experience! From the very first phone call, JC was friendly, professional, and genuinely helpful. They scheduled a free in-home consultation within a couple of days, and the consultant arrived right on time, listened carefully to what I wanted, and offered fantastic suggestions without any high-pressure sales tactics. He took precise measurements and helped me choose the perfect style, color, and finish that complements my décor perfectly. The installation crew was just as impressive. They showed up on the exact day promised, laid down drop cloths to protect my floors, and worked efficiently and neatly. The shutters were custom-made and fit every window like a glove--no gaps, no adjustments needed. The quality is outstanding: solid hardwood, smooth operation, and that classic, elegant look that instantly elevated the whole house. What I appreciated most was the attention to detail. They even adjusted the tilt rods exactly how I wanted them and made sure I knew how to clean and maintain everything properly. The pricing was fair and transparent--no hidden fees or surprises on the final bill. Honestly, it felt like a premium service at a very reasonable cost. I've already get compliments from everyone who visits, and the difference in light control, privacy, and insulation is night and day. I recommend Elite Decor to anyone looking for plantation shutters (or any window treatments, really). They're true professionals who take pride in their work, and it shows. If you're on the fence, go with them--you'll be as delighted as I am! Thank you for transforming my home!