I recently moved out of Muirwood Garden apartments after living there for a little over a year. The…read moreonly reason I moved was because I was able to purchase my own place. I thoroughly enjoyed living at Muirwood! The amenities of the beautiful pool, valet service for garbage/recycling, new washers and dryers in the laundry rooms and the location are more than enough for me to recommend living there. But I must also mention how great the management is. Gina and Darlene are so nice and accommodating. Very friendly and pleasant always!! Lastly, the apartments themselves are nice and the whole complex is very clean and well maintained. If you are in need of a place to live I highly recommend Muirwood Gardens.

My vehicle gets tires and paint damage in the parking lot here on a regular basis. The staff does…read morenot follow DRE regulations about documenting complaints, so every time is like the first time with the office. I have been making ongoing harassment complaints about Tony Morales, the porter onsite, since 2022, and none of these complaints have been documented anywhere outside my personal file. Tony approaches my car any time he thinks no one is looking, and my car gets more damage in this parking lot than when I lived in West Oakland, or Potrero Hill. Keep all your communication with Sequoia Equities in writing. Start organizing those emails with an Index and summaries, because you will want to be organized when you file complaints with BBB, FTC, and DRE. Residents are not this company's clients; investors are. Residents have no value to the staff of this company, and they will treat you that way. Their job is the real estate and investors. The residents might as well be fertilizer. $30,000 a year in rent is not worth following DRE rules to this organization. But sure, the real estate is in the best condition it's been in for years. Another thing: Renewing your lease. They have an automated system that asks you to renew your lease without viewing the new lease, by just clicking a button in your resident portal. In California they cannot force you to sign a new lease, but three people from this organization pressured me to sign a new lease that would not have been in my best interest. By the way, they sent me this "rent renewal" the day after I complained to their staff. Bypass the drama and go straight the regulatory agencies to avoid retaliation.

Christian and Guillermo who are Plum Tree Apartments Maintenance Team did a fabulous job replacing…read moreour wall-plate-switch which my husband asked in the office if our wall-plate-switch could be repaired/replaced today and both of them came over and did an excellent job very quickly! Ty everybody in the main office located on the Plum Tree campus for all you do! Leah, Danielle, Musah, Christian and Guillermo we appreciate you all and if we have forgotten anybody in the office, let me know please. Thank you much Joyce and Joel------

I would strongly caution anyone considering living at this apartment complex. My experience here…read morewas extremely frustrating, unprofessional, and honestly felt dishonest from start to finish. The management and office staff were incredibly difficult to deal with and consistently avoided accountability. One of the biggest issues was the security deposit. They advertise it as a "refundable deposit," but then tack on a so-called "nonrefundable cleaning fee" regardless of whether you leave the apartment spotless or clean it yourself. I specifically asked THREE separate times for a copy of the rental agreement or documentation that clearly stated this policy, and they refused to provide it every single time. That alone says a lot. Maintenance issues were another nightmare. My washer and dryer were broken for THREE MONTHS, and despite multiple requests and follow-ups, management offered no urgency, no temporary solution, no compensation, and barely any communication. For an apartment complex charging the amount they do, that level of neglect is unacceptable. What bothered me even more was how they handled serious property issues. I personally have video evidence of staff painting over what appeared to be mold stains instead of properly addressing the problem. Covering up potential mold with paint instead of professionally treating it is irresponsible and concerning, especially for tenants' health and safety. Overall, the staff and management came across as disorganized, dismissive, and more focused on keeping tenants' money than actually helping residents. Communication was poor, promises were rarely followed through on, and every issue became unnecessarily difficult. I rarely leave negative reviews, but people deserve to know what they may be walking into before signing a lease here. Save yourself the stress, document EVERYTHING, and think twice before renting from this complex.

Loved my experience today and thought Gregory was very reasonable. Walked away very happy and love…read moremy new finds.

After my initial review, the business owner actually reached out directly to apologize and offered…read morea resolution. I really appreciate that they took the time to listen and made an effort to address what happened. That gesture shows they care about their customers' experiences, so I'm grateful for the follow-up and wanted to share that here. Thank you for the response!

been here for two years and really enjoy my apartment and the view of the park. Everything is…read morealways clean and has easy access to the communal appliances. Franklin Jones is the property manager and does an awesome job. He is always sure that maintenance issues or preventative maintenance is always taken care of promptly. I plan on staying at Marina Hillside for many yeao The only issue or I have is lack of parking, but it is still very much worth it to stay in this community and apartment complex

re-uploading this review since i was harassed by the manager (sat us down to yell at us & threw…read morepolice cards in my face) to remove it when we lived here WORST PLACE TO RENT !!! You will never get a parking spot, even if you were promised one when you signed your lease and the manager is using two.. street parking is impossible with how many cars there are. Have a problem and want to talk to the manager ? Good luck, he's never here. Want to call or email their corporate ? You'll never hear back. The A/C doesn't reach the bedroom, the sinks leak at random times, and you're charged an outrageous maintenance fee. *update* when we moved out the manager wouldn't even look my husband in the face or have a conversation with him. my husband just had a question of what we had to pay for and every time we tried to speak to him, he would walk away.. We really feel like this man took advantage of 2 young adults.. you live and you learn i guess.. don't waste your money here

I'm a current resident for almost 2 years and since then I'v been complaining about a noisy and…read morelaud bathroom air extractor from the unit underneath of my apartment, I have sent Emails to the manager of the building and personally to the maintenance guy but to deaf ear, either too busy? or just don't care, basically every time the tenants underneath turn on the air extractor my apartment vibrates until they desired to turn it off, it's so unpleasant when it's turned on at 5am in the morning! Very neglected management!

I have been a resident since July of 2024 and it was the best thing I could have done for me and my…read moreDog,. I was looking for a place that was nice , clean and Quiet a place where I didn't have to worry about my vehicle being vandalized as well this was my place!. I haven't had any issues . The maintenance Guy who name is Christian gives excellent service he's the only one who keeps the grounds and work orders complete and to do all of this alone says a whole lot about his character!! He's always polite , respectful and I'll never have to worry about being home while he does my request he's always respectful when entering my unit too. they should make more like him! Job well done if you move here you won't be disappointed!

Mountain View House is temporary housing for families in need…read more My wife volunteered for us to cook and serve food this past Tuesday. When she first told me I wasn't extremely happy that she signed up to do it since it was on a Tuesday and if anyone reads my wife's reviews they would know that Tuesday is synonymous with Tacos. Amy, (my wife) had to figure out what we were going to serve for that Tuesday and she choose Spaghetti. I didn't realize that we weren't just going to show up and cook and serve we actually had to buy the food cook it bring it in and serve it at six exactly. We cooked the spaghetti sauce at home first and we were told to make enough food for 30 people 11 of those being adults and the rest kids. We used about 3 pounds of ground beef and a plethora of tomato sauce. It turned out great, then Amy snuck in some weird looking green stuff that I later found out to be something called Broccoli. It was still amazing. We then drove to Martinez where we finished the rest of the cooking. We also brought Garlic Bread that we stuck in the oven when we got there and a salad that Amy had already cut up a bunch of vegetables so all we had to do is toss it. The last thing that we had to to was cook the noodles so we found a giant pot and stuck three packages of noodles in it after it was boiling. Mountain View House was very clean and everyone was very friendly, from the staff who showed us around to the families that were going to enjoy the meal with us. The kitchen was also immaculate and it was very easy to navigate around and cook the rest of the meal. After we were done cooking we served the food and then grabbed plates and went out and ate with the families. Everyone was so nice and so thankful it really felt great to be able to give back to the community in such a one on one environment.

SPENDING MY FREE TIME WISELY…read more I try to fit volunteering into my schedule whenever I can. I enjoy meeting new people and helping out the community, but it can be hard to find free time with my busy life. Often it seems volunteer hours are available weekend mornings, but I enjoy this time at home since I work full-time during the week. I'm always excited to find something close to home, especially if it's mid-week during the evening! I heard about an opportunity to make dinner for homeless families at this temporary housing facility and it worked out with my schedule - I could choose Monday through Friday, and I picked Tuesday. I signed up my husband and myself and agreed to purchase enough food for the families housed here. We showed up early with most of our food precooked (which was great because they follow a strict serving time of 6pm). We only served a couple minutes after 6 and then ate with the families. It was a great experience overall. However, I can hardly afford my own groceries sometimes! I think we'd have to find someone to split the cost with before we could continue to work with this house in the future.

I just want to shout out Moosa! He is the assistant manager…read more When I was first moving I dealt with 2 deaths back to back and he was soo patient waiting for my dogs needed paperwork that kept getting overlooked. He is so personable, always treats me like a person and not just going through the motion of his job. When there are maintenance needs he is right on getting it taken care of, neighbor communications he keeps is friendly without causing people to get all offended and weird. He honestly helps me have peace living here. I have had property managers forget my requests, treat me like a transaction and just make it difficult to relax in my home. Thank you Moosa! You're the best!!! And I totally should've written this months.

I went on vacation had only planned to stay 2 weeks but instead I stayed 2 months so I called the…read moreleasing office and I spoke with Moosa. Asked if there was someone that could water my Plants but he said that he was willing to do it for me I sure appreciated it and called me after it was done. I thank Moose he's the best. Thank you. Patricia Adams

This is a wonderful place to live. The manager is so very friendly, and helpful. She's easily…read moreaccessible, and very responsive. She will always greet you with a smile, and pleasant words. The grounds are always kept clean, and tidy thanks to the grounds crew. The maintenance crew are great. A response was received within a day of submitting a work order. I especially liked the follow-up call to make sure all's well After the work order was completed. All and all this has been a easy transition from a home owner to renter.

My home here at Mission Pines…read more I enjoy living here at Mission Pines. The staff is fabulous (Manager) Angela and Skip (Maintenance). Angela and Skip are fast in responding to request with a clear communication and Professionalism. They care not only about this Place but also the people who live here. When I have questions or need something fixed they listen to concerns respectfully and keep this place safe and clean. Thank you Angela and Skip!

This is my fourth year living at this complex. I am updating my review because we are under new…read moremanagement. I am extremely pleased with them. Sarah is the new property manager. She is professional, tenacious, resolves issues that arise in a prompt manner and is always available. Anthony is the new maintenance engineer. He is quick to respond to service requests. I have been having issues with my toilet. He had a plumber come out immediately . I am getting a new toilet today! They both have excellent communication skills. Great job guys!

Updated review: There's been a change in the front office…read more Before there was Madison and Richard. Both of whom were helpful, professional, and kind. A few weeks ago, Madison was transferred by the property management. Now a new person has been assigned, and while she is doing the best that she can, she's still only one person, and the position requires two people. It's not possible for one person to do the job of two. Sadly. it's affecting the caliber of this complex and our happiness about staying here.