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    VIT4MOB Services

    5.0 (1 review)
    Closed 10:00 am - 6:00 pm
    Updated 2 months ago

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    Michaels

    Michaels

    (11 reviews)

    $$

    I waited 20 minutes for 3 using fabric to be cut. I pressed a button that says "need help?" 10 min…read morelater I still had not been helped. One young girl (thin with long black hair) walked right past- I asked her if she could help me. She kept walking said "I will be right back". I finally left the cutting table (which was not nearly big enough for them to cut fabrics) to look for someone to help me. I found sweet Imani who immediately came to cut my fabric after she finished with her current customer. (The young thin girl finally returned and walked right past us as Imani was cutting my fabric - she never said a word to me after being gone for a long time. I will shop elsewhere for fabric - next time I go to Joanne's! I won't make this mistake ever again.

    I happened to be in the area and decided to try and pick up a few gift items 15 minutes before…read moreclosing. Usually at most stores, at that late hour the workers don't want any incoming customers. However, Erick, a young gentlemen (cashier) welcomed me near the entrance and immediately asked if I needed assistance. He directed me to the aisle I needed and then I headed to the next aisle where Daniel (floor staff) came over and asked if I needed assistance. Not only did Daniel assist, but he gave me tips on the baskets best suited for my gift idea and encouraged me to pick out a few for the future; and I did just that. At check out Erick asked if I found what I needed and when I shared that I had not, he checked in to see if stock may have had the item. I haven't had such great customer service in a Michaels location (or other stores actually)in years! I was thoroughly impressed and had to pause to share my gratitude before I forget. I told them both I appreciated their service as well. Great job staff! Thank you

    VIT4MOB Services - embroideryandcrochet - Updated May 2026

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