I've gone to ProActive after two shoulder surgeries and both times it's been amazing. The facility…read moreis great, but more important, the people are incredible. Vince's expertise about shoulders combined with the PT Assistants and the rest of the staff made me feel welcome, well-cared for, and, most importantly, better. We are so lucky to have PT of this quality in the South Sound!

I love ProActive. I purchased a livingsocial deal for personal training sessions. I was so nervous…read morebecause I was not in the best shape and prior injuries really limited my mobility. Jerry was so helpful and really helps people that are a range of athletic abilities -- anyone from pro sports athletes and middle school students to grandparents -- they can help anyone get into shape. i can't say enough about this place. Even after my deal was over I still keep going back to Jerry, my performance, mobility, and strength have grown leaps and bounds.

Knowledgeable and attentive. Pragmatic approach makes it realistic to incorporate at home.read more

Michelle is absolutely a-ma-zing! I have hEDS, so I have to be really cautious about PT; what…read moreworks for "normal" people can actually do a lot of damage to us zebras. Using her thorough understanding of hypermobility and its limitations, and relying on the patient's knowledge of their own body, Michelle is able to find adaptations as needed, allowing for slow but sure progress. She is cheerful and personable and does an excellent job of explaining just what and how she wants you to do. I can't say enough about what a fantastic physiotherapist she is!

I have just started PT here. My physical therapist is diligent,caring, and supportive. She listens…read moreto me, and responds with excellent information. The office is clean and tidy. The front desk person is friendly.

Each time I have needed support, I try to get referred to Steamboat. I am pleased with the…read moreTherapists, and my treatments are not only helpful, but, for me, life skills I need! Especially terrific when I stick with the treatment plan!

I highly recommend Katie Williams as an outstanding physical therapist. I followed all of her…read morerecommendations and was able to get the comfort and function of my shoulder back. I came to her with a lot of pain and loss of shoulder function. Each time I saw her she zeroed in on my specific concerns and adeptly treated me. She customized her treatments to resolve all issues successfully. I am an occupational therapist and as far as I'm concerned she is outstanding in her field. Thank you Katie and I also need to thank Michael, her assistant for his superb service with his oversight of my execution of the prescribed treatment plan. What a team!!

Everyone is friendly, kind and sincerely cares about my well-being and physical health. I worked…read morewith Katie pre and post hip replacement and she is absolutely stellar. Highly recommend!

Staff are friendly and knowledgeable and they're helping me rebuild a foundation that will set me…read moreup for success

This place is very inconsistent and was not scheduled with the same therapist 2nd time. They have a…read moreweird policy to charge more than your copay if you havent met your deductible even if your insurance covers your visits and have staff that can't explain the extra charging policy well. Also the therapist I had the 2nd time was pretty indifferent to my injury and needs, he was working 2 people at the same time and not even watching me do the excercises. I had to ask him if i had any to do at home and left with no paperwork for what to do. He seemed to not really care. I would not recommend!

I see Michelle Deisering who is a Naturopath at this location. She is very thorough and makes sure…read moreshe understands what is going on in order to suggest the right plan. She not only has helped me but also has helped other friends of mine. I would recommend her if you are looking for a good Naturopath.

I have worked with Gary Black for four years. I have an accident injury and trauma related pain. I…read morecannot tolerate traditional massage. As a child abuse survivor, physical touch especially from a man has required enormous trust. Gary has patiently worked with, listened to, and respected my needs. I have begun to let him work on my legs and am reaping the benefits of reduced pain. I recommend him to those with special needs wanting gentle, physical, healing touch.

Scott is super. He gives great care and is very encouraging and motivating…read more The rest of the therapy staff is also excellent. They communicate wonderfully and work together as a team. The front desk staff are just the best people. Kind and patient with working around the schedule. I bring my senior mother to the clinic, and they treat her like she is part of the family.

I have received the best care at Foot and Ankle Surgical Associates…read more The staff is kind and courteous They always try to work with my schedule At times there may be a wait but I find that with my PCP & always have. More importantly they have supported & helped me manage not one but 2 fractures in my foot. Never having broken a bone in my life it's very difficult & painful. I don't know where I'd be without their awesome team! Thankyou for all of your hard work esp during these trying times with COVID 19

Surgery is always a painful thought, and moreso is the thought of the surgeon performing the…read moreprocedure; how skilled and professional they are? How many surgeries have they performed? Will there be a lot of pain, will he/she do a great job? So many questions..... With The Foot and Ankle Associates, you can be assured that they are a caring, knowledgeable and trusted team! A group of wonderful and very well trained and experienced team of doctors who CARE! Who take their surgeries very serious. You are not a number, you are like family! I previously had foot surgery on one foot a few years back thru one of their locations and was very satisfied with the professionalism and expertise; that I swore I'd go back if I ever needed foot or ankle surgery again. The time came and had to have foot surgery again on the other foot. With the carefulness and knowledge of his team; and compassion of Dr Casey Bowles at their Olympia location; I felt like a member of family right away! From our first meet- I felt assured that Riley- front clerk handled everything appropriately w my insuranc! And his assistants very caring and thorough and swift; to Dr Bowles who assured me that I needed the surgery and explained all procedure in complete detail! The most important part- I TRUSTED HIS SKILL, HIS EXPERIENCE AND HIMSELF! So whether your going in for something as small as having nails cut, or having major surgery- you DONT have to think twice! Think FOOT AND ANKLE ASSOCIATES; where you're treated with respect all the way thru! FOOT AND ANKLE ASSOCIATES! They're there FOR YOU!!!! TBurkman

My husband went into the Olympia office yesterday morning with a flareup of gout. Dr. Bowles gave…read morehim a steroid shot, which has helped ease the pain. He also wrote an RX for colchicine. But the office staff has not yet sent the colchicine to our pharmacy, and it's been 16 hours. We went back in person 2 hours ago and asked them to call the pharmacist, because she will accept a verbal, but staff refused. Colchicine loses its effectiveness 36 hrs after a gout flare-up. This is an urgent care failure.

2024ish : I had been a client for several years. It was a valuable resource for me with my…read moreneurodivergencies and anxiety. I needed to attend PT and was down to my last few visits for OT/PT. The owner who I was working with suggested I cease OT and attend PT with the last few visits. I truly thought she was on my side and made a good point. Unfortunately I was not in a good headspace but I thought that was a good idea. I lost my last near resource to me. I emailed her back in august (we communicated by email and never by phone) agreeing to her suggestion and why I'd want more visits and to see if she'd send it off to the insurance company because she did say she'd write a report and do that and wanted my list. At the end of the email I asked questions about what was next and if she'd email me back if visits got approved or how that would work. I know my email went through because I got the "away message." Months went by and no contact. I was dropped like a hot potato. I recently emailed her to followup (also got the "away message") and inform her of a few more details, maybe that would help me. Nothing. It hurts. I'm not sure I'd go back either. It was my only ND resource (because as we adults all know there is nothing in thurston county for adults). And now this happens. 2026: Sent email 4/30 asking about obtaining my records. Received an email from Alice 5/13 and exchanged emails over a month's time with no clear indication of when I could get them. They've gone electronic, moved, and were in a box somewhere. Owner could not access them. I would also have to pay for them. 6/3 someone told me they couldn't provide the cost until Jacqueline could physically get them and then they'd contact me with an update. I'm pretty sure they lied to me like everyone else does to me. I sent an email 7/6 checking on this status, no response. It's now 8/3 and have heard zilch from them. You will never be a valued patient with this place. They lie and shouldn't be in operation. at this point I should get my records for free.

Our family has been lucky enough to be in Jacqueline Watson's (Miss J's) orbit for several years…read more The assistance and support she has provided and continues to provide is wide ranging and always laced with knowledge and kindness. We recommend her and her practice to everyone we know who could benefit from her wealth of resources. Miss J is an important part of our world and helps us navigate the harder parts with compassion and practical advice. We are forever grateful for Miss J!!