Ari was really quick and easy to deal with, excellent service, fair pricing. Highly recommend 5…read moreStars

Fast service. Very knowledgeable and good prices. Hopefully won't have to use them again lol but if…read moreI'm stuck in a pickle definitely calling back

Reasonable Price. Arrived within the quoted time. Payment…read morewas online and easy. Called 2 other places this gave me the best quote at 10pm on a Friday night. Dispatcher was pleasant

I would give them 0 stars if I could. I was denied a copy of the written tow authorization. I was…read morenot shown any photos of my car at the time of the tow. I was not allowed to access my car to retrieve my daily medication and told I'd have to wait until the next day or "go to the doctor." I have an AWD and wanted to confirm the proper towing method was used to preserve the car's mechanics and was given "do you think this is the first car we've towed" as a response. They didn't use a flatbed. Horrible customer service on all fronts and repulsive business tactics. They refused to let me pick up my car same day so I had to pay for two days. Less than 24 hours at this place ended up being $600+. Not to mention I was illegally towed in the first place.

Been using art towing for my tow needs for about a year now.The owner who also drives most of the…read moretimes is a very sweet guy,he goes above and beyond to help me get my cars around.I always recomment him to everyone who aak for tow services.

From the owner: Many years of experience, and truth worth results.read more

Fast service! Quality you can trust! Kept my vehicle safe and transported it perfectly!…read more Ray is the man! Luxury car experience for you!

Excellent service! They really helped me and was glad they squeezed me in last minute. Definitely…read morerecommend. And will choose them again for my next service!

I called requesting a towing for my dads flat tire and to be tow at a local shop (4 minutes away)…read more I was told 40 minutes. After over an hour the towing guy calls me and he was at the wrong address. So now an additional 20 minutes wait. They still charge me full price for the service. Again 4 minutes away. Sorry but won't be using this company again nor referring them out. And I had to mount the car and dismount onto the tow truck. The towing guy said he doesn't drive the cars. The owners do

I wish I could give this company a lower rating , 1 star I would say is a bit much. I had one of my…read moredrivers get into an accident .. our vehicle was in the middle of traffic , called this unreliable company and told me they'd be there in 30 min. 4 hours later my driver and the car are still in the middle of an intersection. Excuse after excuse every hour I called .. If you're reading this please don't use this company . Do some more research .

Andy was super awesome. Helped my husband Rob Moreira and I out of a bind with our tow and was…read moresuper down to earth.

AAA is unfortunately partnered with west hills towing for battery checks and exchanges. Apparently…read moreAAA makes the tech check the battery every time they come even though the first tech stated the battery needs a change. The first tech from west hills towing company straight up lies to customers saying the battery is either chargeable or replaceable when he doesn't have the jurisdiction to do so. So he doesn't charge my battery that apparently needs to be charged and he sets up a next day battery delivery and installation without telling me what time it is. He just said to call AAA in the afternoon which I'm glad I didn't listen to him because he scheduled it at 10am when I had something going on. The 2nd tech comes the next day and demands paperwork from AAA that the battery is under warranty when this was never discussed previous day or by AAA. He checks my battery and said it's good. I called AAA to verify and they reported from previous day that my battery report was "good and no issues" so why did the first tech said it needed to be recharged or replaced? It will forever be a mystery. The funny part is this company loves to hide its tracks because they conveniently "don't have any documentation of the tech coming out the previous day". My fault for trusting the system. I should have asked for all the documentation from the beginning. Don't even bother with this disorganized dishonest company. On top of it they charge $100 for labor. Thanks west hills towing company for wasting my time and not fixing the problem.

Oscar and family have been in business for 25 plus years a& it shows ! I had 3 different tow trucks…read morecome to my rescue & they all couldn't get the job done . I had a special unfortunate circumstance & Oscar made it happen like nothing . His customer service is outstanding really cares for his customers and his business . Nothing is a challenge to this young humble man . Definitely recommend this business . You won't regret it . Don't waste your time with other especially in sticky predicaments. I truly appreciate you Oscar . My ford f150 lighting (ev ) was stuck car was not able to move to neutral . Wheels were completely locked & he made it happen ! Thanks again

This is the Easy Button of towing. No third party phone service here- you're texting directly with…read moreOscar. Tell him the pick up/drop off, he'll tell you the amazing price and time he will be there. He communicates well and shows up on time, every time. Best of all, you dont pay extra for the convenience and stellar service.

Northridge Service was the company AAA assigned to me when my sister needed help changing out her…read moretire to the spare since it blew out. I reached out to AAA and since my sister was in the Porter Ranch area, Northridge Service was assigned to the service call. Right away one of their driver called me and told me he was 10 minutes away when the AAA app showed me it would take 45 minutes. He drove around the parking lot and found my sister in the Vineyard Porter Ranch. After confirming I was a AAA member, he changed out her blown tire with the spare tire. Thank you so much for the assistance.

Called AAA this evening and they sent Demitri from Northridge Serviced out to help us. We truly…read moreappreciated how quickly he responded, especially so late at night. He got our daughters car home safely and made what could have been a stressful situation so much easier. Five-star service at 9:30 PM. Thank you, Demitri, for your professionalism, kindness, and outstanding customer service!