On my first visit with the CTBH outpatient therapist, she spent the majority our session with her…read moreback to me firing off formulaic questions and entering my answers into a computer. My attempts to get her to interact with me on a more personal level were thwarted. I left feeling alienated and unseen. When I subsequently complained to CTBH, I was told that I "should have expected" this, since the first session is an assessment, not therapy. (They did not mention this when I made the appointment). They also claimed that "all mental health providers do this." I've been through enough counseling over the years to know that it is not normal for a therapist to treat you as if you are not human. I don't doubt that other counselors I've seen did an assessment, however they did it WHILE doing therapy, not INSTEAD OF therapy. I believe it is possible to do both. The charge for this "assessment" visit was almost $700, which insurance refuses to pay even though the facility is in-network. The CTBH billing dept has been completely unhelpful even while admitting that they have a known ongoing issue with their State of NV insurance contract. They have referred the issue to "billing review" which I was initially told would take two weeks. When I checked back after that time, I was rudely informed that they hadn't gotten to it yet, and there was "no timeline" for how long it might take. The appointment was over five months ago and this unresolved bill hanging over my head is just causing me more stress and adding to my mental health burden. At this point, I feel disappointed and discouraged from seeking any therapy at all.

This place is sent from the gods and amazing. Don't believe any of the hater reviews (those come…read morewith emotionally unhappy people). I was locked in a heroin addiction with really no options. They got me Medicaid on the spot and took me into triage that same night. I spent 5 days detoxing and ended up staying for the program a full 21 days on C wing. The nurses are caring, beautiful, smart and definitely under appreciated to some people I see here. They are all each one wonderful personalities and interesting. The two docs come every morning and the food is x2 (lol) super bomb. Rooms are clean and there is a view of the mountains. There was a nurse who was very important to me and motivated me to go to a wrap up group one night when I was still sore and sick feeling and within days, once I felt better, I was elected to run the morning goal meeting and night time wrap up groups. Which I took very seriously. She gave me the positive energy to channel the program and complete it. Brown skin, long hair, a boss of an RN for such a small gymnast built of a woman. She inspired me... I won't mention names on here besides my own. I'm just that way. Secretive selective Scorpio lol. Anyway Along this journey I formed many friendships and even got a Lemurian Seed Crystal from my rock ceremony when you leave from an ancient healing medicine man aka buddha in blue. I could go on and on about the wonderful people and the arts crafts events jeopardy trivia games protein shakes amd meditation groups. But I think you get my drift. These people are amazing with that Tahoe vibe. I'm very thankful to this place. I have been on this earth thousands of years and was an ancient scribe in predynastic times. As an ancient x3 reincarnated 38 year old Polymath dreamwalker I approve this place. If you need help seek it now. And I leave you with a Rumi quote. "You've seen my descent, now watch my rising" Now a moment of silence for the suffering addicts out there now. Ancient Scribe Justin L

This counseling center has been great. I went to their inpatient treatment, Intensive Outpatient…read moretreatment, one on one counseling and some peer counseling. I've learned alot about myself and feel set up for success concerning my future. Everyone has been kind and respectful from the front desk, to the volunteers. The classes they offer for self help have given me a lot of food for thought in my life. Thanks CCC!

This place seems to take advantage of the most vulnerable people, addicts. I've already had…read morenegative experiences at places that are supposed to HELP, this place has just completely lost my trust in all counseling and therapy. If they know you make a solid living and are working hard, they will put the most rigorous counseling at the highest cost. I've been sober for some time now and they said, "well you have only been sober for blank amount of time, you're at risk" do not go to this place is you genuinely need help, they do not care about you. Thank God I wasn't court mandated to come here. I'm sorry to everyone whose lives were ruined by these people. These people disgust me, if you work here you should be ashamed of yourself. You are the reason why addicts don't reach out for help.

An absolutely wonderful and kind person all around. She helped me proceed with a big step in my…read morelife with nothing but support and genuineness; she is very easy to talk to. I am very thankful for all of her help and advice. I wouldn't be heading in the right direction I am today without her help!

My husband and I had a marriage counseling session with Catherine, we were so impressed. We wanted…read moreto go through our insurance (Anthem Blue Cross) which unfortunately she doesn't take. For a more budget friendly situation, we decided to try other avenues. My husband and I did not find much help from the several other therapists we've tried and still decided to go back to Catherine. We are just so pleased with how extremely well she spoke, very educated, very approachable and incredibly helpful. Yes, this is just from one 1 hour session with her. I look forward to more experiences with Catherine, thank you so much for leaving a lasting impression on us as a family.

The lobby was clean and quiet. The room was comfortable. Tiffany, my counselor was friendly and…read moreprofessional. She aways makes me feel at ease. I highly recommend this psychology practice.

I saw my therapist Morgan here and she was awesome but the place itself is predatory and parasitic…read more Before I even became a patient I saw reviews saying they were all about the money and didn't really care about the people and I should have listened. The first red flag was the $100 credit card fee just to register. You have to keep a card on file and they threaten to charge you if you cancel less than 24 hours in advance, and weekends and holidays don't even count. When I asked about it they swore it was only for people who constantly miss appointments and that they totally understand if you get sick or something unexpected happens. I was told not to worry. A few visits in, my therapist scheduled me out several weeks so I always had a regular spot. What I didn't know was that the office also booked me separately without telling me, so I got double booked. I went to my normal appointment but apparently missed another one I never made. When I called, they said it was fine, not my fault, no charges. Then it happened again. I called again, got the same reassurance, and was told everything was taken care of. A week later my therapist told me my appointments were being canceled because I supposedly owed $300. She didn't even know what it was for. She confirmed it wasn't for missed appointments. So what the hell was it? When I tried to talk to someone I wasn't allowed to speak to anyone except a woman named Kate who is a complete tw[at]... there really isn't another word in English language that's more mild that could adequately describe her... rude, gaslighting, abusive, and completely unprofessional. She lied, twisted my words, and talked to me like garbage. After digging around I found out I wasn't the only one. Kate allegedly has a history of verbally abusing patients and crossing lines she shouldn't. Look it up for yourself. This place is a scam. They don't communicate, they don't care, and they will absolutely fuck your life over while pretending to help you. They steal from people, they gaslight you when you question it, and they hide behind fake policies. I later found multiple complaints filed against them with the Nevada Board of Examiners for Marriage and Family Therapists and Clinical Professional Counselors for misconduct and unethical behavior. It's all public record. In fact, Kate is such a gaslighting narcissist. I would bet money that they respond to this with some more gaslighting. 100% Were there smoke there's fire... and there's actual fire here.

Well I can't say much more then I wish I would of realized when I was younger the life she was…read moretrying to steer me away from but all the way around the best doctor I've been to since I was a kid

Dr Jenkins, even after just one visit has made a hugely positive impact on my thoughts, beliefs and…read moreoutlook on life. I felt comfortable, supported and encouraged to embrace life's challenges with the strength I was reminded was inside of me.