Winter Garden Vitalounge is my absolute favorite location. Its very clean, the staff is very warm and welcoming! Leilani was extremely helpful and very knowledgeable. Kayla did a great job with my IV. I didn't even feel the needle. The iv drips have made a huge difference in my overall health and wellness! Thank you Vitalounge! read more

If I could give this place zero stars, I would improper IV insertion technique given I did reach out to management to advise with no reply. It was just a nasty going inside. The furniture appeared to be dirty. The floors and the walls were also dirty. The nurse that did the IV was very nonchalant, non caring and not in tune with a proper procedure for starting IV. I would not send anyone I know to this place ever. read more

Vitalounge Winter Garden - Couch in waiting area - IV Hydration Near Me - Winter Garden, Florida

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Clean and nice place, good thing is the place always gets you so you can get what you need and out. Staff is friendly also

Well, if you're an RN looking for work and come across this place, don't do it. They don't pay their mobile RNs apparently. I thought this would be a good side job to earn a little extra money, and I had to contact Andrew Stimeling over and over about my pay after seeing several patients when I first started. I worked for them from february to May and received one paycheck that I literally had to call and pester him about because all he had was excuses. Like a fool, I truly thought he was being sincere in the system being at fault and that he would get it situated and continued to work and when it was time to get paid again, same run around. This company owes me $400 and many others as well after thinking he was just playing me and finding out they've been doing it. The problem is, people are just walking away and calling it a loss, and something needs to be done about. I could imagine what type of games they're playing with their customers' money, so I suggest you be aware of being a customer as well. read more

I placed an order in the store for in-home treatments on 4/26/26. I was told to expect delivery in about 3 days but I never received the shipment. On 5/1/26 they assured me that my delivery would come on 5/5/26 and they apologized for the inconvenience. I didn't receive the delivery then either. I called again and they said my delivery would come on 5/14/26 and it never did. Each time I asked them to provide tracking information and they claim they cannot provide it. The front desk personnel confirmed that all of my documents are accurate and I provided everything needed to fulfill the order so the problem is clearly not on my side. I emailed Andrew Stimeling (General Manager) 3 times and still have not received a reply. Last week, my call was routed to a different location and I was told the phone system is experiencing issues and that they would reach out internally to the Winter Garden location on my behalf. They did call back but with yet another delivery date. I immediately requested a full refund in writing as I no longer trusted that this company will ever deliver. The new delivery date passed yet again and yet again the product wasn't delivered. Today, I visited the facility in-person to request my refund again and I still don't have it because Andrew continues to provide excuses. I've now received a 5th delivery date from this facility even after requesting a refund twice. I've also come across multiple people who have not received their orders for various home treatments. Stay away from this facility and any of the other locations with this same name as Andrew operates them as well read more

Avoid this location at all costs. While the service itself was fine during the initial six-month contract, the cancellation process has been a nightmare. Despite following every step--filling out the required forms, sending emails, and calling--I was still charged for two additional months after my contract ended. I contacted the business multiple times, but customer service was unhelpful and dismissive. The manager never returned my calls or responded to my emails. It's clear this location is more interested in collecting extra fees than treating customers fairly. It feels like a deliberate tactic to delay cancellations in order to charge people longer. Maybe other branches operate more ethically, but this one does not. Save yourself the frustration--go elsewhere. read more

They are the best... been going there since they open. The Staff is great and the place is very clean.

I've been coming here since this location opened. I've literally spent thousands of dollars. They changed their packages to where you can only get 1 standard IV cocktail which is a basic multi-vitamin & took away a ton of items including hydration only. You have the option of adding on additional vitamins for a ton of extra money but who wants to do that when you can go elsewhere & pick the exact IV cocktail for what your body needs. I used to purchase hydration only in packs of 10 & was able to add on an additional bag for $50 per visit since I'd get 2 bags each time. Today, they tried to charge me $225 for an IV with vitamins plus a plain bag of fluid. Sorry but that's insane! A new IV place just opened around the corner from this location and I can get 2 bags of LR there PLUS vitamins for $128. That's almost a $100 price difference! You guys just lost a very loyal customer to the new IV place due to your lack of options & price gouging. You really need to take a look at your competitors pricing & offerings because they are offering a lot more for less and you're going to lose more customers. read more

This was my first time trying the Vitamin drip and I'm so glad I did. I'm the type of person that really doesn't like needles but the were very professional and patient and it was a pleasant situation. My drip went fast which was great, I have good veins. I joined the membership so I will definitely be back. read more

Vitalounge Winter Garden - Me getting a vitamin IV - IV Hydration Near Me - Winter Garden, Florida

Another great experience as always. Comfortable and relaxing environment with a great staff. Thank you Ashley!

Customer service is just as important as the product itself. I received a call from Andrew in their management office that was able to rectify a customer service issue and I appreciate his prompt response. The product I purchased works! read more

I really wish I could leave a positive review because the IV drip's themselves, have been great and really made a difference in my overall energy, mental focus and eliminating inflammation. However, after being so excited and signing up for a membership it's become a challenge just to go in and have someone that can give me the IV without sticking me multiple times. I've even tried going in to see certain techs, but that didn't work either. On at least two occasions I've had to leave after being stuck multiple times without getting the IV. Each time I've paid for add ons that they tell me will be ready to use whenever I can come back which has created an issue with tracking when services are provided vs. when I paid for add ons with my HSA. In any case, this evening after trying to talk to them about it, let's just say they were talking to me as if I was an idiot and had terrible attitude. The only good take away was that I learned that once you pay for any add ons which are not part of your monthly membership, they are not allowed to refund you. That may very well be their policy, but it doesn't seem appropriate if they're unable to administer the IV. Given the issue and the level of service I experienced today I will be cancelling my membership and seeking services from another nearby company. I would suggest trying them out for a few months BEFORE signing up for the membership to make sure you don't have the same issues. read more

Vitalounge Winter Garden - 5 day old bruising from multiple attempts - IV Hydration Near Me - Winter Garden, Florida

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I came to this location because the business is much closer to me and they do great work in the Winter Park location. Was greeted by two lovely professionals and they were just as excited as we were to be there. I took my mother to treat her to something exciting and I honestly believe that this is helpful in preventative measures against living life. So we went and what I enjoyed was the privacy you get from the outside looking in. This is a huge selling point compared to winter park where you are almost out on display as you make your way to their entrance. But to their defense it's on a second floor and one way in. Still it's a point of privacy that I mention this. The windows keep those lookie lous at bay and allow for some privacy for patrons. If you are lucky to get Amanda, be good to her, she works very hard to ensure you get the best experience many don't notice her work ethic but I did. The environment is good. They have a space for four people at a time so keep that in mind if you decide to show up in the afternoon or during lunch while everyone is doing the same. Plan ahead despite being able to do walk in due to limited seating. Many good places to eat near by so that is another added benefit to making your way out here. Invest in yourself when using Ivtherapy. read more

While I understand everyone is different it was hit or miss getting a clean injection here. They would never find a vein the first time and I had 2 very bad experiences getting poked multiple times and this last one was extremely painful. They offered no apologies, refuse to refund and their cancellation e-mail system would not work for me. read more

They trick you into signing up for a membership, they make it difficult to cancel, they call you nonstop while your membership is active. Once you have all the packages to use, they never call you to let you know they expire. read more

Amazing, friendly, helpful staff. Great experience all around. Super clean facility. Will be back!