I have definitely heard the rumors about the owner/staff being rude but I have honestly never had a…read moreproblem with this place. Everyone seems very knowledgeable and the prices and selection are above par. Protein and preworkout types/brands are ones that you would never in 2 million years find at Vitamin Shoppe, GNC, or even Bodybuilding.com. It's always clean and well organized there. It does disappoint me that they don't really stock equipment there anymore. I spent several thousand dollars there with great ease on gym equipment there when they carried it. This place will continue to be my stop when I need to stock up on protein. Like I said, I know there have been complaints but I never personally had a problem with them. My only comlaint is their opening hours are not very convenient.

Bad customer service guy was real rude when I asked when new items will be available.read more

Good set up and a lot of products. Prices a little high but that's to be expected and they do have…read moresales/deals. Staff are helpful and did my return with no issues. Wish they had more product trials/ freebies I think it would help them sell more.

Terrible service at this location. Went in to purchase a…read moreproduct but their truck was late. Ok no problem, associate said truck should be out by the evening. Decided to place a buy online pick up in store when the quantities became available. Did that around noon, now it's 6pm and the order isn't filled. Had to run to another store near by so went in to grab it and cancel the online order. Same associate says that the shipment came but he's not allowed to touch the boxes. Ok, well I figured I can just pick up the online order when they fulfill it the next day. Nope, I got an email saying my order was cancelled. So they say it will be there in the evening, then they can't touch the shipment but it did come in, now it didn't?

They carry the dietary supplement brands that you can not find at the big box stores. The staff is…read moreknowledgeable about their products. They carry local honey too!

Great place! The vitamins here really work. The lady who runs the store knows exactly what you need…read moreand gives the best recommendations. I've seen amazing results for diabetes control.Highly recommended if you want natural products that actually help.

I love this place. Friendly staff and a decent selection for this size store. You'll find a lot of…read morewhat you're looking for at prices you'd expect (not the cheapest, but not the most expensive, either). They also have a bag rack so if you forget to bring one they've got tons you can use.

Extensive selection of products in both of the stores I tried-Douglassville and West Reading…read more Wonderful milk products and fresh vegetables. I usually buy canned soups there and fresh baked breads. The natural beauty products are wonderful, as well as fresh sushi (W. Reading) and even clothing.

How do I get in contact with someone? I have called I have emailed no one's calling me back or…read moreresponding to me when I received my order the cooler is missing

As an update. Almost 2 weeks later and still no refund as promised. Called Customer Service, and…read moreyet again spoke with some rude with no customer service skills. Was given the run around and the 3-5 business days for a refund turned into 10 days. Advised them I would be filing a dispute with PayPal and promptly called PayPal. While I was on the phone with PayPal the refund magically appeared. As a side note, I gave them a bad review on Facebook and now they have blocked me from their website. Beware: Only companies with shady business practices go to great lengths to control reviews. If you are reputable and honest, one bad review is inconsequential. In fact, if you are reputable and honest you wouldn't get such reviews.

Poor customer service !better customer service skills need to inforced during trainingread more