What began as a positive experience ultimately became extremely disappointing due to the quality of…read morethe installation and the lack of customer service afterward. The stone sample I initially reviewed showed little to no visible discoloration. Unfortunately, the actual slab installed in my home has significant color inconsistencies on both sides of the stove that resemble burn marks. There is also a crack at the sink that appears to have been covered rather than properly addressed, along with multiple chips in the stone surrounding the sink. Additionally, the two seams do not line up properly. The seam on the actual countertop is positioned several inches away from the corresponding seam on the backsplash, resulting in an installation that looks poorly planned and unfinished. I have made repeated attempts to have these issues addressed, but my concerns have largely been dismissed. I have been waiting for more than a month to hear directly from the owner regarding a reasonable resolution, only to ultimately be told, in essence, that nothing would be done. The most frustrating part of this experience has been the lack of accountability after payment was made. My experience has left me feeling that the level of attention and customer service I received before the sale was very different from what I experienced afterward. Based on my experience, I cannot recommend this company. I strongly encourage prospective customers to thoroughly inspect the finished product and, before making final payment, get clear assurances regarding how installation defects, damage, and quality concerns will be handled.

This company provided us with a beautiful granite countertop that was perfectly cut for our…read morecabinets. We ordered a piece well before the kitchen was ready and when we needed it...they responded quickly.

I have used Affordable Granite on many occasions over the last 14 years and have had fabulous…read moreexperiences with them. Karen is very involved and easy to communicate with. We have had issues arise and they are always dealt with and believe these folks want your counters to wow you. From small vanity tops to larger more complicated designs Pablo and Ed are very capable and professional, always taking care to protect your home. There's a lot of company's to chose from and I believe Affordable Granite is among the best. I've never had a problem that wasn't quickly taken care of.

Karen at the office is very nice and helpful. I bought my first vanity granite top a few years…read moreback. They were so nice to deal with I decided to go back again on a remodel bathroom I was doing. Dale came out to the house to get the measurements and was quick to take off his shoes before coming into the house. Very professional. He answered all the questions I had. They help me decide on what I might want to replace the countertop with. Excited to see what the new one looks like. It's nice to deal with a company with great customer service!!!

Just completed our kitchen counter replacement. This is our second project completed by Universal…read more This included a large wrap around counter for a stainless steel sink. One seamless piece​!

Exceptional Quality, Professional Service, and a Stunning…read moreFinal Result I cannot say enough great things about my experience with Universal Marble & Granite regarding my quartz countertops. From the very first consultation to the final installation, the entire process exceeded my expectations in every possible way. Greg Hoffman and his team demonstrated true professionalism - punctual, friendly, knowledgeable, and incredibly attentive to what I wanted for my space. During the selection process, they took the time to explain different quartz options, color variations, edge profiles, and maintenance tips, which made me feel confident in my decision. They never rushed me and genuinely cared about helping me choose something that fit both my style and budget. The showroom was well-organized, and the staff was patient as I evaluated multiple samples and asked more questions than I can count. Once I placed my order, communication remained excellent. I received updates at every stage- templating, fabrication, delivery and installation - so I always knew what to expect. The installers arrived on time, treated my home with care, and worked with impressive precision. Watching them fit each piece perfectly to match the grain was like watching true craftsmanship in action. The finished countertops are absolutely stunning!! The quartz has transformed my kitchen / bathroom into a space that feels modern, clean, and high-end! The seams are practically invisible, the polish is flawless, and the quality is obvious the moment you step into the room. Friends and family have already commented on how beautiful everything looks, and I honestly couldn't agree more! What really sets Universal Marble & Granite apart, though, is the pride they take in their work. It's rare to find a business that combines exceptional products with such a committed, customer-first approach. I truly feel like they went above and beyond to ensure I was happy every step of the way. If you are considering a hard-surface counter-top, I wholeheartedly recommend Universal Marble & Granite . They deliver top-tier materials, expert craftsmanship, and outstanding customer service. A solid five-star plus experience from beginning to end!!

Great experience with EMG! Max and Eugene were professional, knowledgeable and efficient! Would…read morehighly recommend for all your countertop needs!

EMG is awesome! I was amazed at how efficient their business operates. Within 2 weeks of my…read moreinitial visit, my beautiful quartz countertops were installed! I enjoyed working with Natalia. She was friendly, professIonal, knowledgeable. Great people, great business!

Mevers worked with us on a new construction. They offer great products; are knowledgeable and…read morereliable. Highly recommend! HNS

I am pleased to be able to recommend Mevers Custom Kitchens. Chris and his team are a full service…read moreconcern and provide design support if you do not use an designer. I have used Mevers in the past and although I met with several kitchen designers felt most comfortable in choosing them and they did not disappoint. They are committed to providing a beautiful kitchen and stand behind their product. My husband and I are very happy with our new kitchen.

Gauchos' Granite renovated two bathrooms for me. I love the results! The employees were polite and…read morecleaned up after completing their work. I highly recommend them.

If I could give no stars, I would. After spending a lot of money on countertops, Granite Guys…read moreinstalled them, but didn't properly fabricate or seal them. Pencil marks on the stone, chips, rough edges, etching - it was bad. Getting them back out was like pulling teeth & their "solution" made the problem worse. We had a stone expert out who verified that the stone was improperly fabricated & the cost to restore it was just as much as the actual cost of the stone itself. GG took no responsibilty. They also sold us a piece of quartzite that was honed & assured us that they could restore it to a factory polished finish to match the stone we previously purchased. What they installed was neither honed, nor polished, but a bad cross of the two. Our expert informed us that once honed, the stone could never be restored to a factory polish & had been overworked, the crystalline structure damaged & the veins opened. GG did not stand by their lack of knowledge, but only offered to have US purchase another slab which they'd fabricate for free. The costs incurred to remove the fixtures, repair tiles, repaint, etc. were on us as well. What a complete and total lack of knowledge, professionalism and integrity. DO NOT USE GRANITE GUYS! They might have been good prior to 2025 according to the other reviews, but as of 2026, I'd avoid them at all costs!

This is a little late, but wanted to review on Yelp. In April 2024 we had Granite Guys install a…read moreQuartz countertop on our kitchen island. It was beautiful, and so much less than other quotes because they have so many remnants. Because of our total satisfaction we decided to do the entire kitchen. They not only did the countertops, but used Quartz for the backsplash as well. Some of my neighbors were told they couldn't use Quartz for the backsplash because of heat near the stove, but Granite Guys said it was not an issue. It has not been, and is so easy to keep clean. Everything is beautiful now! Roy is a pleasure to work with as well as people doing the measurements and installation. There were quite a few twists and turns in this installation, but they made it perfect. A few hiccups, but they took care of everything with no complaints Which is a tribute to their professionalism. Thank you Granite Guys!

Gina did a terrific job helping me select a quartz style for our new vanity countertop. The process…read morewas very quick, the fabricators cut & finished the piece nicely. Hector was the installer - it fit like a glove. Couldn't be more satisfied with this locally owned small business!

This family owned business in North Charleston is a fantastic spot to look for marble, quarts or…read moreany stone you may need for your kitchen or bathroom. We were in the business of looking for remenants and looked at many businesses. I have to say these people took care of us from the very onset of our visit. As you may know it's very difficult to select just the right stone. Well, the staff here pulled out various pieces for us to get a good look at. Not only that but the quality of the stone was superb. They look after their products. Not a mark of anything on the but the stone design itself. They cut the stone & installed without a single problem. The prices were the best in town. We were very glad to find them and if you are updating and need stone of any type. Certainly check this spot out.