I am extremely disappointed by what I witnessed at this nail salon. Instead of handling a disagreement professionally, staff members chose to harass a customer and escalate the situation. What was most shocking was seeing an employee follow the customer outside and continue the confrontation rather than attempting to de-escalate it. No customer should feel intimidated, threatened, or unsafe while visiting a business. Professionalism, respect, and customer service were completely lacking. Regardless of what may have led to the disagreement, following someone to continue an argument is unacceptable behavior and reflects very poorly on the salon. Based on this experience, I would not recommend this salon. Customers deserve to be treated with respect and should never have to worry about being harassed or confronted by staff. read more

Good service, i am very happy with my pedicure. I will be back here every 3 weeks. My technician very friendly. I love me Me Me, she do very good job for me read more

Vivi Nails & Spa - Nail Salons Near Me - Houston, Texas

Just had a very disgusting experience here with some short plus size girl employee here who i've never seen before since i've been coming here for years. I walked in and ask for a pedicure french tip powder full set and show them the inspiration photo and all the employees gathered around my phone with very confusing faces and whispering to each other about the photo so i'm thinking maybe it isn't possible for them to do it which is completely understandable (i've gotten the same exact thing done before at this place) anyways the short little plus size girl who was looking at my phone and the main one who was making faces and acting like what i asked for was a burden comes up to me and tells me the price with an attitude right off the bat and i let her know "that's completely fine with me i just wanna know if it's possible since you guys looked like it wasn't which is fine". and she immediately gets another attitude and says "yes it's possible i was just letting you know the price " so i'm immediately taken back from her tone and just stay silent debating if i even wanna give my money to these people, then she comes back with her nail kit and i realized that she will be the one doing my nails so i respectfully tell her "you know what it's fine im just going to go somewhere else" and she puts a little smug smile on her face and says "ok :)" so as im about to leave i told her i don't know why you have a horrible attitude for no reason and i walk out the store. she then proceeded to follow me outside and scream at me saying "do you got a f*cking problem?!" COMPLETELY UNPROFESSIONAL! she then comes towards me so i immediately turn around and let her know that there IS IN FACT a issue and it's her horrible nasty attitude and if she puts her hands on me i will not hesitate to protect and defend myself. she proceeds to get closer to me and in my face cussing at me telling me to get the f*ck outta here (which i was doing but SHE DECIDED TO FOLLOW ME OUTSIDE). to sum this up this place has completely went downhill and they've done nothing but make everything overpriced and the bs gross employee was the icing on top to get me to never come back. i've always went there for years and always tipped huge and loved their work so this is very unfortunate. when i left i found another place that is AMAZING! they were so welcoming and it was so refreshing in there and when i told them what i wanted ONCE they immediately knew what to do and didn't have to huddle around each other and whisper or make faces and offered me a free drink so now i have a new better spot to give all my money too. anyways don't come to this place if you don't wanna be talked about and made to feel like anything you ask for will be a huge burden lol and hope that little girl seeks help and finds god since she's bold enough to chase and follow people trying to provoke them in HOUSTON TEXAS and next time she tries that again with someone else on the right day she might not make it back inside her little nail job ever again. read more

I visited this salon for the first time and every day a different nail chips off. I've never had this happen before and I get my nails done in Dallas for the past 10 + years! Horrible nail service! read more

Vivi Nails & Spa - Chipped nails - Nail Salons Near Me - Houston, Texas

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IT WAS HORRIBLE. I was led in this room, and a lady was sitting in the dark on her phone, It took them 5 minutes to see me, and she did my eyebrows sloppy, and horrible. Lesson learned, DO NOT COME HERE FOR EYEBROWS. read more

I love coming here they are very welcoming and prices are affordable. My pedicures are always good, for nails I would go with Lily she gets it right everytime especially the shapes. I love getting almond nails but not everyone does them correctly. read more

Vivi Nails & Spa - Nail Salons Near Me - Houston, Texas

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My husband and I just had pedicures here and it was absolutely amazing. The room was so calming and relaxing. The massage was out of this world good and I feel like it's rare to get a pedicure with an actual massage now days. Lilly was impeccable and I'm going to ask for her every time I go. Highly recommend. read more

Don't come here !!!! I came in to get my acrylic nails and toes removed and a stone pedicure. This man at the front charged me $15 to remove my nails bcus in his words "they are long nails" so that's the fee mind you the lady clipped them off with the nail clipper. The toes removal was $10 and my pedicure was $35 the lady who did my pedi was amazing .... I'll NEVER come back to a money hungry establishment. read more

Jack did a great job on my daughter's nails and she is like psycho picky (no offense dear, if you're reading this - just honest). Quick too. I was really impressed. Nice clean place. Price was higher than price posted online. I should've confirmed prices in person, thats on me. The girl who did my daughter's eyebrows did a good job too. read more

Vivi Nails & Spa - Nail Salons Near Me - Houston, Texas

I have left other reviews but I have to leave yet another review. I went in Monday (Labor Day) and I asked for Tina as she did an awesome job on my pedicure last visit. I have 2 fake big toenails and they are hard to make plus match. Tina out did herself this time my toenails are absolutely perfect. This woman is an artist! I love ViVi nails and the management and the ladies are so talented and so focused on customer service. read more

Vivi Nails & Spa - The 2 fake big toes match perfect and look perfect. - Nail Salons Near Me - Houston, Texas

I actually really appreciated my experience here at Vivi Nails. It was a very busy Saturday so I called ahead to see what the current wait time would be. I was given information and told that they would be able to accommodate me immediately. I was paired with Zoe (unsure of the exact spelling of her name). She was an amazing technician. Her attention to detail was everything! She completed my shellac mani and regular pedi with care and attentiveness. I have long nail beds and she was understanding of me wanting my nails cut and filed as short as possible. I will definitely return and be sure to schedule an appointment to request Zoe. read more

Vivi Nails & Spa - Shellac manicure by Zoe - Nail Salons Near Me - Houston, Texas

This is easily my favorite nail place in the CITY!!! We recently moved to Midtown from Willowbrook where Vivi's is located and we make the 30+ minute ride to come and see them! From the complimentary soda/water to the excellent customer service, it's amazing. They take their time and make sure you have everything you need to make your experience as enjoyable as possible. I'll continue to make the drive to see them!! read more

I still paid for my service but i was not happy. she knew she had messed up and instead of being honest she walked away. I tried to go else where to get it fixed and was advised they couldn't she took so much off. so disappointed since I've been going here for a long time for eyebrows but things has changed. read more

I asked for a full set of acrylic with a design and left with a bleeding finger, half finished nails, and $45 dollars gone read more

Vivi Nails & Spa - Blood soaked bandaid - Nail Salons Near Me - Houston, Texas

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Was friendly when first came in, but once I sat down they completely ruined the atmosphere. She started my nails and I kept having to tell her I was asking for coffin shape, and also had to continuously ask her to file the nail down which she refused. All the sizes are messed and not the same and extremely fat, and the color is staining my skin for some reason. Would NEVER suggest or come here again. The worst nails I have ever gotten. She also kept burning my skin when filing my nails and a bunch of bumps throughout my nails. I don't know if it was the first time this lady has done nails but she did a terrible job. Edit: Went back in to get them redone, I highly suggest asking for Lyly (Lillie), she fixed my nails just right and they look amazing now. read more

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I've been coming here to get my manicure and pedicure done for the past couple of years but today, I'm a bit disappointed with the tech that did my shellac manicure. The gel are really thick and had bumps on most of of my fingernails, some were not dry as it should have. Also, underneath my nails, the gel are so thick and are bothering me. I feel like I have crazy glue on my nails and they're actually my real nails. I usually don't write bad reviews but the service here has went down. I paid my bill and l I want to take the time to give an update regarding my review. Vivian reached out to me and apologized in regards to the service I had and offered for me to come back in to have my nails fixed. Took me some time but I made it back in and she fixed my nails and I walked out a happy costumer again. This is what I call great costumer service. The fact that she acknowledges their mistakes and willing to fix it. I will definitely be back and more than likely will only looking for Vivian lol thanks read more

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I love going to Vivi Nails. No wait and excellent service. I enjoy it every visit. I'm always offered something to drink and the pedi massage chairs are relaxing read more

I cannot say enough wonderful things about Vivi Nails @ 19750 State Hwy 249. I've been to many nail salons (went to Executive Nails for years) however Vivi by far exceeds my expectations. Salon is very clean and they take great care of their customers. Kim (Pedi) and Tammy (Nails) are the best! I promise you will not be disappointed. (281) 469-7231 read more

I don't give 5 star reviews often, but after coming here for over 3 years and getting great service, I decided they've earned it. I have been to a number of nail salons in the area and Vivi is the cleanest & nicest one around. Everyone here is good, but Michelle does my gel manicures and Rose does my gel pedicures. My nails look so perfect when I leave that they look photoshopped! I highly recommend this salon. Ask for Michelle, Vivian, Annie, Rose or Vanessa. The only negative here is they are in a flood zone and they have been hit twice :( read more

Vivi Nails & Spa - Just done...perfect! - Nail Salons Near Me - Houston, Texas

I am very happy with how my Shellac turned out, being my very first time here. However, I definitely will not be returning simply because they wanted to charge me an extra $5 to cut my cuticles with the $33 dipping powder service I requested (and then there was the confusion about me wanting to keep my nails long which the tech interpreted as me wanting long acrylic nails). So, long story short I switched over to shellac because it was cheaper at $29 dollars AND it includes cuticle cutting! Ummm the $33 service doesn't include the cuticles, but the cheaper $29 one does?! I know not every salon is meant to be run the same way as a business, but I thought cuticle cutting was part of all manicure services no matter what type of color service you get. I only stopped by here because it was in my vicinity and I was dying to get my nails done, but I'll keep returning to my usual place where shellac includes filing, trimming, soaking, cuticle cutting, etc. for $25! read more

Vivi Nails & Spa - Happy with results! Shellac $29 - Nail Salons Near Me - Houston, Texas

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I moved to houston in December of 2017; I live literally across the street still & have been coming here since my move.. these ladies do a wonderful job, always have. I loved this salon originally but now under its new management it seems to run a lot smoother & is actually busier! Angie, Helen & Stacy have all worked on my claws many times & all remember me from when I had hurt my leg really bad, was on crutches. Remember small details & make me feel like so welcome! I love the music & atmosphere.. the techs are all very fast but efficient.. great job y'all! read more

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Got my eyebrows waxed here once and shared the room with another woman getting waxed... Which I thought was strange. The wax was apparently too hot and I was left with burns on both of my eye lids. Will never return. read more

Near perfect experience, no wait was immediately seen without appt. Kim (?) who did my nails, took her time and was meticulous in shaping them. This shape and length is the most natural and flattering set of tips I've ever had. read more

Vivi Nails & Spa - Nail Salons Near Me - Houston, Texas

I went here because it was close to my area and it was not a fancy place. I can't remember the last manicure I've had, but my nails were begging for help with cuticles. I announce upon arrival that I just want a basic manicure nothing fancy or exotic. I was handed off to Lynn, who most likely thought oh boy! She waited no time jumping in with all the expertise she commanded. She was gentle, but effective. When it came time for the polish, I whipped out my own bottle of clear Strong Wear by Revlon that I'd had for a good long while. It's my go-to when the thumb nail was start to split mid-nail. That happened a lot as I don't work outside the home, but I do most of whats needing inside and outside. That's hard on the hands and nails. I was very happy with the steps needed to make my nails look good and feel so much better. I've gone around all day admiring them and thinking that I've found my nail care place and I'll call and make an appointment with Lynn next time before my nails are begging for aid. Thanks, Lynn and ViVi Nails! read more

Hmmm. I have used this place for 3 years for mostly pedicures. Recently I had shellac done and by the end of the night the color got weird and turned from pink to orange. I called and of course they offered to fix it which they did. But, I had to inconveniently drive back over there and spend another hour to fix what should not have happened. P.S. this happened once before with them last year. I was told that brand of polish was no good. Then why offer it as a selection? Clean out and rotate old polish. read more

Vivi Nails & Spa - Ended up a funky orange and pink - Nail Salons Near Me - Houston, Texas

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Interior is great. Relaxing environment. They mix their polish with this really cool, vibrating machine instead of banging it on their hand. I noticed the polish was sticky when he verified my color choice but after letting it shuck n jive in the machine, the polish glided on nice & smooth. They did a great job on my nails and toes. I wore sandals I should not have, as they were difficult to put on. My polish messed up on my big toe. The tech had no problem fixing it. Actually she took off all the polish and totally re did the nail ....instead of trying to touch up the botched job. I really appreciated this. The guy doing my nails. Bless his heart. He was so sweet, talked and engaged. I told him I hadn't slept because I work nights and have been running errands. For 45 minutes he poked and asked about marriage, divorce, kids, work, why I need to make so much money, how I need to get out and live. I finally said, very nicely "I'm as happy as I've ever been, I love my life". He finally stopped. Then he aggravated me. He kept asking if I was sure I wanted my requested pedicure color/design. I felt like I had to explain I usually get plain colors but want to jazz it up. Whatever. Then he was talking bad about customers. They close at 6 on Sunday's, a lady walked in at 5:45 and he said something like- are you serious? We close at 6. So damn rude. Why do people do that? Some people come in and are nice enough to acknowledge we close soon and come back a different day. But some people like that don't care. I did joke with him about the topic because I was in shock. Perhaps I should have told him that is not very professional. First- online it says they are open until 7:30. Second- turn the OPEN light off if you don't want people coming in. Third- never complain to other customers about customer service! Overall I enjoyed my time and they did a great job. But a sour taste was left in my mouth. Plus a lady got a lower "class" (if you will) pedi and I noticed she got an arm and neck massage. I got mani and pedi and only got my hands massaged for less than 2 minutes. I wanted one of those. I might go back considering their work is some of the best I've encountered. I heard others saying their nails were Awesome or perfect. And I did notice women with acrylics looked natural. Made me want them for a second! All of the staff was courteous, professional and smiling except this on fella. read more

Vivi Nails & Spa - Lavender stone pedi and shellac mani - Nail Salons Near Me - Houston, Texas

First Experience here was great! Lily did my hand nails with a gel polish and Daisy my pedicure. They were both amazing, great massages, paying attention to detail, removing all the dead skin, my nails look beautiful and the colors are amazing. They have good prices and the place looks clean and nice inside. I went around 6pm and the clientele at this time looked mostly like business women and it was almost full, this is good because it speaks highly of the place. Thank you ladies for doing a great job. read more

Vivi Nails & Spa - Very good Gel and manicure this is a week after and still looking great. - Nail Salons Near Me - Houston, Texas

My nails are not even close to the same length. The girl who did my nails burned my skins and nails 4 times even after I told her she was burning me by sanding too long and pushing to hard. read more

Vivi Nails & Spa - Nail Salons Near Me - Houston, Texas

I'm usually easy to please but the quality of work this time around was sup par. I won't be back. I have to go somewhere now to get a basic nail job done. read more

Vivi Nails & Spa - Nail Salons Near Me - Houston, Texas

Was in desperate need of a mani/pedi before leaving on a trip and found this place with their "now open" sign. Decided to stop by, and they had no wait. tip: ask for Michelle. She's the best. The place is new, clean and has lots of cool decorations. I opted for the lavender hot stone pedicure at $33, it's a great deal. Michele did an amazing job on the mani/pedi... So be sure to ask for her on your next visit in! Will definitely be back. Oh... And have a glass of wine if ya want. Just ask! read more

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I love my pedicures by Rose. Zoe is great too. The salon is clean and well maintained. I have started making regular appointments now that I have found these two ladies. read more

After skipping a few pedis...the royal pedi was just what the doctor ordered! Very relaxing!

I went for my birthday and used the 10% discount texted to me so I had been there before. Worst birthday present to myself ever. I made an appointment on Monday for Tuesday at 5:30PM. And I researched the prices on their website so I could anticipate the charges. The tech that did my pedicure was good. Nail tech no! I told them starting off I did not want rounded and DO NOT make them shorter. Well after moving from my pedicure chair to the front she proceeded to do a couple nails pointed. I said no pointed. She just laughed and said I thought you said rounded. I said no I did not. Then my nails did not match length so we had to make them even shorter. By the way they still did do not match. After all of this they still charged me $95 for a dip fill and a shellac basic pedicure. The man would not change the charges. Even after I said he over charged me and I was unhappy he refused to adjust the charges. Not going back and not recommending to ANYONE!! read more

Came in 30 min before close for a full set and there was no sense of complaint. They immediately brought me colors to choose from, offered a drink & got to work. In and out in 40 min flat with beautifully shaped (not big & buldgey) quality nails! Victor was the fastest nail tech I've ever had. Almost came on my lunch break but didn't want it to take too long...I should've done it so he could've gone home earlier. Now I know! Lol read more

Vivi Nails & Spa - Nail Salons Near Me - Houston, Texas

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Vivi nails always does an excellent service pedis, facials, waxing. I personally see Lilly, however they're all really good at what they do. Very courteous, friendly and accomodating to clients read more

The staff was wonderful and inviting from the start to finish. The massage chairs are great. Looking forward to going again!

It is a great experience each time I come. Clean and friendly. I work hard and this such a haven for me. Pure relaxation. The only bad think was my pedi person told me to put my phone down and relax and enjoy. I did and got the whole wonderful experience. Love it worth the $. I am going to keep this place a secret. read more

Always a great experience! Love the atmosphere & ambiance. Everyone has always gone above & beyond to provide excellent service. read more

Vivi Nails & Spa - Lovely decor awaits. - Nail Salons Near Me - Houston, Texas

This is a cute little new salon. It's very elegant looking with updated pedicure chairs! One of my go to places read more

Vivi Nails & Spa - Love my simple yet elegant solar nails and design! - Nail Salons Near Me - Houston, Texas

Lele is AMAZINGGGG!! I refuse to go to anyone else! She always takes her time, my nails always last (and I am typically extremely rough on them at work), and she always does them exactly how I like them! Every time I come in with a picture, color, or idea, she is excited to do it and helps make it perfect! I recommend her a million times over! She is BY FAR the VERY best!! read more

Vivi Nails & Spa - Lele is AMAZINGGGG!! I recommend her a million times over!! - Nail Salons Near Me - Houston, Texas