The dentist at this practice is a very, very good dentist My…read morehusband and I have been seeing Dr alYang for many years We get good care and love the staff !

If you are considering a dentist swap and looking into Dr. Yang's office, you are making the right…read moredecision. I had moved from SF to Mill Valley and no longer wanted to commute to get my cleanings. I also had a laundry list of things to touch up before my wedding. I came to Dr. Yang's office with a few goals in mind and a strict timeline. 1) I had braces as a kid, but never wore my retainer, so I wanted to fix up my teeth with Invisalign. 2) I had some old composite that was yellow and incorrectly shaped 3) I wanted to whiten my teeth 4) I needed all of this done in 6-9 months The doctor jumped into action and was able to deliver on all fronts. My teeth are whiter and straighter, and I looked great for my wedding. Additionally, everyone is super nice at the office. They communicate over text with reminders, and it has always been easy to work with insurance. 5 stars and will be a long-time patient!

I've been a patient at Marin Dental Wellness and appreciate the clinical care I've received from…read morethe dental team. However, my most recent visit on December 30th raised some concerns I feel are worth sharing. When I arrived, my hygienist Whitney informed me that a 3D X-ray had been recommended. I believed I had already had one done, and after some investigation -- which required bringing in additional staff -- it was confirmed that the images existed in my records but had not been properly documented or billed. Whitney and Dr. Nguyen was thorough and professional in verifying that the images were indeed mine before proceeding with my exam and cleaning. What I found troubling was what happened at checkout. Without any acknowledgment of the administrative error on their end, the front desk requested an unexpected $500 payment for the X-ray on top of the $300 for my visit. When there is an oversight in record-keeping and billing, patients deserve transparency and a degree of grace -- not an abrupt demand for a large sum they weren't prepared for. I asked to go home and review my own records before paying, which I feel was a reasonable request. I'd also gently note that the front desk experience has consistently lacked warmth. A simple greeting and eye contact go a long way in making patients feel welcome, especially when visiting the dentist can already feel stressful. I hope the practice will consider some customer service training for front desk staff. The clinical team is genuinely skilled -- the patient experience as a whole deserves to match that standard.

Everything went very well. Office staff is knowledgeable and pleasant. Easy to get in touch with…read moreand pleasant to deal with (not always the case with ftont office personnel, especially in dental practices, in my experience). Dr. Smith was very nice as well and he obviously knows his specialty very well, including jaw structure. He's generous with his time and I appreciate the 2-step approach i.e. physical exam them, then a review of all of the info collected before meeting again (includddbin the initial exam fee), so he can share a treatment plan. I'm in my late 60's with a mouth full of crowns and fillings so there's a ton of work I "could" do to make everything "peffect" but I never felt pressured or pushed to "buy". I did a lot of research into Bio/Holistic dentists in Marin/Petaluma and near my home in Roseville/Auburn and chose to drive 4.5 hours RT to see him, and I'm very satisfied with my decision!

Fantastic experience! They were prompt, kind and informative. My new dentist in Mill Valley…read more Thanks, Mill Valley Dentistry!

Last week I had a painful dental emergency and I am so grateful that I found Dr. Abrams and his…read morewonderful office staff. My regular dentist didn't respond so I took a chance with Mill Valley Dentistry and I'm so glad I did. Dr. Abrams saw me as soon as he could and subsequently paved the way for emergency visits with the Endodontist and ultimately the Periodontist. He made the connections without my having to make requests...it was all done at warp speed through the network of connections that he has. His caring office made my hellish morning much easier than it could have been. Thank you to you all!

I am an older British guy, and the have the bad teeth that come with the territory. I also have a…read moresevere dental phobia resulting from medieval style state dental work done when I was a kid; kinda embarrassing for a full grown man to be scared of the dentist, but its been enough to keep me away from the dental chair for decades. Three years back a broken filling meant I had to pluck up my courage, so searched online for dentists that worked with dental phobias and found Doc McConnell at Marin Modern Dentistry. And what an excellent find. He and his team spent a couple of years putting right a lifetime of dental neglect, which required major work including referrals to ortho surgeons... but the crew at MMD helped me through each stage offering different levels of sedation and stress remediation until we are now at the stage that regular cleaning with no sedation is all I need. Most important, every person at MMD listened to my issues, and better still... remembered them next time I was in the chair. And have to give a special shout out to Dan who takes care of my (now) routine checkups and cleanings, as his thoughtfulness is extraordinary.

Been a patient there for the past 10 years and recently experienced the worst customer service -…read morethey simply don't care about retaining patients. I literally told them why I was dissatisfied and was going to find another dentist and they simply said "Ok" - soooooo, I am now going to Preferred Dental Care and they are FANTASTIC - give them a try if you're fed up with the rudeness at Marin Modern!

I love this dental office! The moment you walk in you can just feel the positive environment! Helen…read moreis sooo friendly and always takes the time to talk to me. She actually knows my name when I walk in! As for the doctor, Dr. Kovalchuk is great! Knowledgeable, professional, experienced and sooo caring. He thoroughly answers all the questions or concerns I always have. This place does everything to make your visit stress free. It may sound weird, but I do really look forward to my next dental appointment!

Always a positive experience. Solid staff. Carolyne is a great hygienist, thorough without pain,…read moreand very personable. No pressure to do any future services and they are conservative in recommendations. Dr Kovalchuk has a keen eye on recognizing the health of a tooth. I've had a few crowns there and the whole process is done in 1 appointment, no need to come back later. Lovely views of the water!

We are incredibly grateful for Dr. Garcia-Rojas and the exceptional care she provided our son after…read morehe had his two front teeth knocked out in an accident. She went above and beyond in every possible way; she came in on her day off to fix his teeth, and called us the evening before her daughter's wedding just to check on how he was doing. Her gestures speak volumes about her dedication and heart. In addition her staff was also exceptional, professional, and caring. Dr. Garcia-Rojas worked closely with three dental specialists on our case to ensure a seamless treatment plan, and her communication throughout the process was outstanding. She took the time to explain every step, answer our questions, and guide us through an overwhelming situation with calm and clarity. Her skill and attention to detail show in the results; our son's teeth look beautiful, far better than we ever imagined after such a traumatic injury. She is truly exceptional, both as a clinician and as a person. We cannot recommend her highly enough.

From the minute I entered this dentist office to the time that I left, I never felt more cared for…read moreby a dentist team in my life, and that's saying a lot because I really loved my last dentist whom recently passed away.   I was in a traumatic accident where several stitches were required on my face and my front right tooth was lost! I am very grateful to DDS Gabriela Garcia-Rojas for taking the time to accommodate an emergency solution for my lost tooth so that I can continue to work. They were obviously very busy and the fact that they squeezed me in and took such good care of me was deeply appreciated.   The entire team are extremely professional, efficient and kind. From the gentleman Rodrigo Alvarado (treatment coordinator) at reception to DDS Gabriela Garcia-Rojas whom graciously introduced herself and gently discussed my options short and long term, to Karina RDA and Jacqueline whom assisted Gabriella and explained each step and helped me feel relaxed and comfortable. I was thoroughly impressed.   My temporary front tooth is holding up well and I look forward to starting the new patient exam and getting the permanent implant, as well as other aesthetic dental work I will have in the future. I wish I could give 10 stars!

What a beautiful office!!! I had the BEST and most thorough exam and cleaning with Dr. Brown, I…read morewill definitely be coming back

Call me old fashioned, but I would dread going to the dentist. It's not so much the pain and…read morediscomfort from having one's pearly whites scraped, chiseled, picked and drilled upon - but more the combination of that and having one's purse completely drained at the same time. Dental health costs seem to have entered the stratosphere lately and my insurer has turned benefit-claim denial into a blood sport. What's a smart girl to do? Dental hygiene, maintenance and the occasional repair is something that can't be ignored. For me, doing so immediately summons the Gods of Peril! So there I was, last year, like all those years before, visiting my dentist, in the all-to-familiar position of lying back, fully submitting, sucking it up, and opening my mouth - and purse - wide. And then, while gurgling on a saliva vacuum and attempting to visualize J-Lo and Tay-Tay giving me a private in-home concert (my usual go-to when I'm feeling completely out of control of a situation), I had an epiphany! I realized that if I'm to be paying this months yacht lease for my dentist - then I better freaking well like my dentist! Like a lot! Amiright? And the thing was, I didn't really like my dentist. That's not to say he was a bad dentist - he was good. Possibly very good. It was just that here he was, climbing into my mouth, staring deep past my tonsils, and I kind of felt a bit abused. I felt like I was a number - a line item. A feeling reinforced by him getting my name wrong as he left my chair on the way to another patient in an adjacent room, leaving me to clean up a puddle of drool on my new summer frock. I realized that the whole practice was a bit too 'factory' and devoid of warmth. I realized that it shouldn't have to be this way. So, I made the decision to break up with my dentist of over a decade - and begin the search for someone that I'd feel more comfortable with. Now look, I'm not expecting my dentist to be all chummy, full of smiles, chatter and pleasantries - that too, can easily rub a girl the wrong way. But I do expect my dentist to be empathic to my situation as a patient. I also really appreciate a dentist (and a doctor too, for that matter) to properly explain what's going on as if I were an adult -- a peer -- and not as if I were a nine year old. I tried another dentist here in MV and realized quickly that I had just traded the pan for the fire. I was beginning to wonder if I was the problem. Perhaps expecting too much. Or maybe I was the difficult patient and deserving only of merciless dentists consigning me to a lifetime of countless anxiety-ridden never-ending sessions where my only solace was in counting the perforations on their ceiling tiles as they ground upon me, literally, while I laid back in their articulating chairs. Shudder. But then, thankfully, by chance, I found my way to Frances Yankie. As soon as I entered her practice on Miller Avenue I knew that I'd found the right place. Established on the ground floor of an old Victorian homestead, it felt more like I was sitting in her living room. The other patients in wait were noticeably more at ease in this environ - myself included. The staff were not the usual wooden and stiff animitrons and Stepford Wives that I'd become so used to -- their enthusiasm and friendliness actually felt genuine. And Dr. Frances Yankie herself -- she made it seem as if I were her friend. A friend is not an attribute I was necessarily seeking in a dentist -- but that is how she made me feel. It's hard to explain what a game changer that was for me. My anxieties and dread just vanished. I really felt like I was in good hands. Hands that I could trust. We are all very lucky to live in a zip code that offers best-of-breed in most things -- including dentistry. There's probably not a truly bad dentist here. The value that Dr Frances Yankie offers over and above the other excellent dentists that provide service in our town is hard to quantify. But for me, it's the feeling of ease, an environment that makes me feel safe, heard, appreciated and respected all while knowing that I'm getting excellent dental care -- that's priceless.

got billed for 145. i am in new york !! called her cell she wanted ssn i did not give it this is…read morefraud!!! i was never there!!!filed a report on her practice!! fax numbers were disconnected..for services julie ross dds in c.a.?!!! julie a. ross, dds

Hi..My Name Is Terence Hosaka And Yesterday I went To See Julie Ross for Some Work Done On My…read moreTeeth..." A long time Coming...I Just Want Everyone Out there To Know That Julie Is An Incredible, Professional, Amazing Dentist To Go To If You Need Work Done On your Teeth..She will make you feel so Comfortable And Relaxed..I Will Not go to anyone But Julie...I Truely Suggest You do The Same And Go Visit Julie Ross and Give her a Chance..You wont Regret It....She Is Truely Da BOMB!!!!!!Lol..Thank You Julie Ross"""""

After a less-than-great experience with another dentist, I was referred to Strawberry Village…read moreDental, and I'm so glad I made the switch. The entire team was caring, kind, knowledgeable, and genuinely took the time to make me feel comfortable. They embody everything you'd want in a dental practice you can trust. I was so impressed that I booked my next appointment before I even left. Highly recommend!

I really like Dr. Johns--he's professional, kind, and his care team is excellent. Unfortunately,…read moreI've had multiple uncomfortable experiences with a front desk staff member named Shauna. Her consistently condescending attitude, along with ongoing scheduling issues, made my visits frustrating. Because of this repeated lack of professionalism, I won't be returning.

We just moved from San Francisco and found this dentist office so we thought to give it a go but we…read morewon't be coming back here. It's hard to book appointments here to begin with. I just finished my first cleaning appointment here and I literally had to stop in the middle of cleaning session and leave the office. The old lady who worked on me kept falling asleep numerous times and hurting my gum. When she switched the tool to scrape more of my stains, the way she was doing me me feel so unsafe that I had to stop the cleaning session. I explained to the office what happened and left. They didn't change for my cleaning but I have two boys just starting to coming here but I won't be bringing them back here again.

This is not a professional office. I showed up to my appt. to find the doors locked. When they did…read moreshow up there was no acknowledgment of the lateness. It was expected that I simply wait to be acknowledged. After changing dentists I was treated rudely again when requesting my records. The office manager referred to my "shitty insurance." They then wanted to charge me a fee for my records. Avoid this establishment. They are not professional.