We had owned a house in North Vancouver were we had installed alarm force. When my mother passed…read morewe decided to sell and move to Condo and at this time I called Alarm force to let them know and see what we could do. They said we had no options because we signed a contract. So we had asked them to come and Install this into our apartment in July 2016 They didn't show up and to be honest our building has security so we dont need it. So I then called a few times to see if we could get the medical device for my Dad instead of paying for Life line and they turned me down. They were not willing to change and comprise so that it was a win win for both so i sent back the equipment and they sent us to the credit bureau for not paying. Why would you pay for something you dont have installed and they were not willing to change to a medical device . I would never recommend them to anyone and i would hope that someone at the helm would be able to lead an organization of leaders and not people who cannot work with their customers . Nadine Johnson

Terrible customer service! They convinced me to upgrade to video surveillance for $150…read moreinstallation fee and $60/month. They never told me that you can only record 1000 clips a month- hello!, that's why I bought the camera I want everything recorded! The clips are only seconds long and your allowed only 1000/month! Then they said you need to change the sensitivity settings so it doesn't record everything only larger objects...again, I didn't want to miss anything that's why I want the cameras! The front doorbell camera records only when you press the doorbell! Hello what if I wanted to see someone in my yard or porch or if something happen? They said you can change sensitivity setting but you can't go over 1000 clips so it's not practical! Also, the FD camera is ugly and broke in only 7 days. I called IT to reset and the guy, Ron, was really rude and said he would send out a tech in 3 days!!! Really! The camera is blinking red and green like crazy all night and day!! This is ridiculous! And no recording until the tech comes. They can't reset anything over the phone??? They said it was a network issue! I asked to speak to manager and he told me I would need to call tomorrow am because no one was in! I would never recommend this company- and the only reason I kept them is we bought a house with the system set up and they had a 3 year contract. It wasn't my top option, but I figured I would try them. There equipment was ok the first year but the FD alarm just occasionally worked after numerous attempts to fix it and techs coming to my home I finally got frustrated and decided to upgrade to their new technology(still have to pay $150). Regardless, I could go on but basically these guys are unethical and I would never recommend them!!

Trevor was amazing. He was very professional, punctual, knowledgeable and did the job promptly…read morewithin the suggested timeframe. Very reasonable pricing too. Definitely recommend!!

I contacted the Mounting Lions to install a Google Nest smart thermostat. I was unable to install…read moreit myself because of wiring issues. The company replied quickly with a great estimate. I accepted and they came the same day to install. The installer Justin was very professional and even wore a mask when he entered. I informed him of the previous issues he listened and was able to figure out the problem and installed the thermostat quickly and it worked great. I would highly recommend this business for any tech installs.

I wanted several of my old ceiling fans replaced. Levi was the electrician that was dispatched and…read morewe were very pleased with the promptness of his visit and his overall knowledge of the fans. Two of the three fans that I had purchased were installed with no issue. The third will need to be returned as it was not getting any power once installed. We will request Levi when the new fan is delivered and are looking to replace two additional units. Very satisfied with the quality and workmanship!

I tried to edit a previous review (3 stars) where I praised Caudill but was not happy with the…read morecharge being higher than I was told. Well, I have changed my rating to FIVE stars because they reached out to me after reading my review and offered to refund the difference between the quote and what I was charged. This spoke very highly of them as a professional company that seeks to do right by their customers. I would highly recommend them. I hope to hire them to install a whole house surge protector in the near future. The workmen that arrived worked quickly and efficiently. I have hired other companies (not just electrical work) and their workmen would talk my ear off and then charge me for the time they spent talking instead of working. Please consider them for any electrical needs you might have. I don't think you will be disappointed.

i got a system with bit all lies the system is not what i was told . it will cost me $12000.00 by…read morethe time i pay it off i will be lucky if it last 6 months . it poor quility .im trying toget out of the lease 5 year lease / .if any one needs to ask me or if you can help me call 843 626 3333 thank you

I own lucky 13 cat bullets in Kernersville, NC. I had been having problems with loitering people in…read moremy parking lot as party place and setting off my alarm. I had no cameras at the time. then I received a call from Bit security offering me a demonstration of the new HD cameras with audio and video. i scheduled an appointment and Greg came out and showed me the system and i was sold. Not only was I able to stop the activity in my parking lot,but i also found out it was my competition trying to scare me away from my business. So I was able to pull up the cameras at night and see who was doing it and able to call the police to get out there and take care of it. Thanks to BIT my business is very successful now that I can protect it and monitor my employees when I am not there.