Paid this company to wire up some mini split systems and they wired up one of the units wrong…read moreaccording to the instructions from the mini split. We called to let them know and to send pictures of what we believe is the problem of why the unit was not working and this company immediately did not want to take ownership of the wires being wired incorrectly when they were the ones that wired it up. They also stated that they could come do a diagnostic on it for $89. Poor customer service at its finest. Never will recommend this company to anyone.

We have been using A/C Services of Minden for several years. Living in Bossier City, I have several…read moreoptions, but I am very happy I use these guys. The techs are very knowledgeable and professional. They do not believe in selling new units, unless it's absolutely necessary. They helped my unit limp along until my wife and I decided it was time for a replacement. The install only took half a day. They cleaned up after. You'd never know they were here. I would highly recommend this company to anyone.

I had an issue with my system which is 14 years old and the technicians came out and found the…read moreproblem and resolved it. I was very pleased with the professionalism and the quick response time. I would highly recommend Shreveport Security.

HORRIBLE is all that I have to say about this security provider!! I decided to test my system out…read moreto make sure I am monitored. I let the alarm sound for 2 minutes and no response! I did it again, nothing. Many times I have called and went through the steps to fix this communication error on their part. Nothing has changed with my phone service, key pad, etc. After several technical support attempts, I was told to schedule a service call at my expense?! They said if they waive the service call fee for me then they would have to waive it for everyone. Having a deployed spouse with children and their only concern was for me to pay for a service call when it was some kind of system error?! I guess since I'm in a 3 YEAR CONTRACT that I wasn't aware of, they don't care if I'm monitored or not! By the way, this company's non apologetic customer service is the lowest of the low. Your welcome!

What this company does is give you an expensive quote and then when you agree to the job, their…read moreplumbers show up and say they are going to do the job with less man-hours and use less materials and tackle the job in an easier way but the price will still stay expensive. Hope that helps!

They didn't even try to unclog the drain. Had to call another plumbing company and they succeeded…read more Also, one of the idiots left a cigarette butt on my darn porch. I was very upset. I guess they weren't expecting for me to be the homeowner in such neighborhood and large home, so I lost money and had to clean up behind them. Would NEVER recommend them

We had Ark-La-Tex come out and cover our back patio and concrete counter tops on our outdoor…read moreKitchen area. We are excited to see how everything has turned out. They have been great to work with, very helpful with picking out colors and working with us. Not everything has been without problems. We had issues to start with and what speaks more to me about a company is how they handle issues like that. Ark-La-Tex has stayed with us and made sure everything was fixed to our satisfaction. I have been happy with everything they have done and have been impressed with there costumer service. I would 100% recommend them for your project.

had to have my garage door replaced and from the person who came out to measure, to help me find…read morethe right garage door, from ordering and install, service was excellent. Had no issue with install, communication. And my new garage door is beautiful. Would definitely recommend. Prices were cheaper than other quotes I had gotten with a much better product. Can't recommend enough

I was called by Ryan. He informed me that my modem was out of date. He told me he wanted to upgrade…read moreme and it would be no charge. We made an appointment for June 29. Icuria came out to replace the modem and put in a router. She was amazing. She said everything up for me and explained what was going on every step of the way. This sweet lady needs a raise. I love my service with Sparklight. In the six years that I have had this service I have not had a problem unless my electricity goes off. Thank you for the amazing service that you give. I didn't know at the time when I referred my mother that y'all had a referral program.

It's apparently up to you to verify your appointment. I called Monday, spent 10 minutes providing…read moreall of our information & scheduled an appointment for Tuesday afternoon. They no showed, and when I called back they said they couldn't find my information and can't come out until at least Thursday because they've booked other appointments. I guess at least my walls and carpet have air dryed by this point.

They are very good at what they do. I was looking for just to have air duct cleaning. No other…read moreproblem, for this you should seek an Ac company. Serpro is more for clean up after a fire, water damage, mold, etc. Insurance company is normally involved.

Initial Service Call: I recently had the pleasure of…read moreworking with Sean Manes from Southern Air of Shreveport, and I cannot recommend him highly enough. Sean conducted a thorough walkthrough of my home to troubleshoot my electrical issues, demonstrating exceptional knowledge and professionalism throughout the process. He not only addressed my immediate concerns but also developed a tiered plan for future electrical needs, ensuring I have a clear roadmap for any upcoming repairs. His attention to detail and commitment to providing practical solutions truly set him apart. Thank you, Sean, for your outstanding service! Update: I also had the pleasure of working with Dylan McCarty, an electrician from Southern Air of Shreveport, and it was too, an exceptional experience. Dylan took his time to thoroughly investigate the electrical issues in my home, demonstrating impressive expertise and meticulous attention to detail. His professionalism, combined with his courteous demeanor as a true Southern gentleman, made the entire process enjoyable. I am so pleased with his elite workmanship that I will definitely be requesting his services for future electrical repairs. Highly recommend!

WARNING, DONT USE SOUTHERN AIR!!! PRICE GOUGERS...ALWAYS GET…read moreA SECOND OPINION. Our AC unit stopped working. The fan wasn't turning. An older man came out saying he had 30 yrs experience. The compressor was too hot. He used the water hose to cool the compressor. He removed two round cylinders (Capacitors), said your unit is 15 yrs old and quoted a new unit $17,000 and a payment plan. I called Bobby Green, $14,000, still ridiculous! I called Noah, Air Advisors (918) 691-2377. He came the blade's were going the wrong direction driving hot air down making motor hot. He removed the two capacitors asking why Southern Air didn't replace them.... He replaced them and AC works great! Noah is very honest. He used to teach at a local technical school before starting his own company. IF YOU NEED A NEW UNIT, he is reasonably priced.

I've been a customer since 2012. A great local company with genuine people who care about your…read moresafety not only on the day you secure your home with them but also for years to come.