Terrible customer service. Was treated disrespectfully, cussed at, and provided no repair…read morewhatsoever. Do not waste your time with these people.

In August of 2021 we purchased a new washer and gas dryer which were to be delivered on September…read more2. Dracut Plumbing came over right after the delivery and reconnected the gas dryer and even included the new ductwork in their price of $200. They were very professional. We had been quoted $1200 by MillTown Plumbing and Heating. What a ripoff they were. I.M. Dracut

Boisvert selectivity was referred to me by one of its customers. They were quick to respond and…read morebook my request for an outdoor outlet. The electrician who came was pleasant and advised what he would be doing. He was professional and did a great job. I would had given five stars except for the sticker shock. I had received an estimate from another company for $300 and was looking for a more reasonable electrician. Thus I asked a friend. It is my error that I did not ask for a quote from Boisvert but I was shocked when I received an invoice for just under $500. As a senior citizen this created a major issue. I have learned my lesson: Quote first

RUN from this company!…read more They charged me what they wanted. It was an outrageous bill, based on my knowledge as a general contractor and other local electricians I called after the fact. They came back into my home when I said they were not welcome, threatened me on the phone, and then harassed me by text and email... I was told, "I was going to see more hostility than I had ever had before in my life, missy..." And they never even complete the work... Frightening in more than one way!

I had a small job, replace a kitchen ceiling light with a fan/light combination. I called 4 local…read moreelectricians. Only G& B answered their phone. I left messages with the others and no one called me back. We scheduled a time within 3 days. Electrician was excellent. He ran into a design problem which he overcame. I had visions of returning the fan. Polite professional.

Very good service Always responds to calls…read moreTest our system once a year to be sure everything is functional. Excellent pricing for the service provided

Very timely and helpful, they always come out when needed and repair what is needed. We had an…read moreemergency on a very important day and the company was there within an hour to help get everything back in order.

I am writing this for all of the homeowners who are skeptical because of the lack of online reviews…read morefor this company. I had many window companies come out to quote my project, coming in a wide variety of prices and quality. Andersen, Okna, Alside, etc. Chuck DeRossi was one of the more knowledgeable salesmen that I encountered, having worked for Harvey previously. He is also one of the more honest. He made some recommendations based on his experience without overselling me on things I neither wanted or needed. While I was initially a little nervous to order because of the lack of online reviews, Chuck provided me with a long list of references that RAVED about his services. So we ordered, and the windows arrived quicker than expected and install was scheduled a few days later. The installers were polite, professional, and quick, installing my 9 double hung windows in around 4/5 hours. They insulated and caulked around the new windows and cleaned up when finished. After calling Chuck about a minor issue (ended up being user error), he immediately came out to check on it and answer any questions I had. The Harvey Classic windows look absolutely fantastic and were exactly what I was hoping for. All in all, the project was finished within my budget and quicker than expected. If you are looking for a local, reliable and reasonably priced window contractor, I would definitely recommend DeRossi Classic Home Specialists.

In 2024, Lamco repaired our HVAC system, during the initial diagnosis they quoted us an hourly rate…read morefor the technicians which was mutually agreed and quoted over the phone. Clarification was further provided that the technician would charge for the hours that they worked for (Initial Estimate was ~5hrs work). Once the work was completed, the back office sent an office for the amount for the whole estimated time even though it took less than half the time (~1.5hrs). When the invoice was received it was a shocker since based on the communication prior to the work it was agreed to be per hour basis. After refutation, the invoice was revised to a lower number but still did not reflect the hours the technician worked. Its been a struggle to ensure alignment - I would not recommend them for any work!

Had some bath plumbing changes made to a 75 year old home. I worked with Chris via e-mail to detail…read morechanges and select new hardware. When hardware was available, I received a friendly e-mail for possible scheduling dates. Eric arrived right on time and got right to the job. He used drop clothes to protect floor and counters, cut away bath tiles to access old piping, ran new water feeds to a new, single handle control valve. Installed matching spout, drain, shower and matching decorative trim plate to cover the new control valve. At the end, Eric checked the valve scald setting to endure safety of the new water output. We were shown what he was doing as the project progressed, and he cleaned up all trash to our satisfaction at the end. Eric was here about 5 hours and was totally professional and friendly throughout. We are totally satisfied. Laamco has maintained our old HVAC system for decades, and recently installed a replacement system. They have installed a new water heater as well. We are completely satisfied with the technicians, plumbers and staff at Laamco. We highly recommend them for any heating, cooling or plumbing service or maintenance.

I have a hard time understanding why a company like this can get good ratings while being totally…read moreunresponsive to potential customers. I filled out their web form twice, left a voicemail message as well, and have never heard back from them. Im definitely in the market for solar, am in their service area, and they seem like they couldn't care less. Even if they are too busy for a new project right now, it seems that communicating that professionally would be a better strategy. My new neighbors recommended them, but I'll have to go elsewhere.

Wow! What a wonderful company. From the rep Amy who gave us a tremendous quote to the full team…read morethat installed our heat pumps. So nice, so friendly, so helpful to solving our heating and cooling needs. This business is a neat, on time, thorough and available for questions. Exceeded our expectations in every way!