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    Security monitoring services

    Security system installation

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    5 years ago

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    9 years ago

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    Ask the Community - Vivint

    Per Mar Security Services - Michelle Vieger and LeeAnn Martin at the 2017 Jolly Holiday Lights sponsor party.

    Per Mar Security Services

    (2 reviews)

    While trying to visit my 2 month old son, with heightened security because of CoVid and being after…read morehours at Mercy Main, pediatric. David Hack the security officer there, was able to calm me down AND not wavering from his assigned duties, rapidly gained access for me. During this very traumatic time for me, to have someone to be able to calm ME down AND be able to work through a very hectic man AND keep a secured door, AND STILL greet and let every person who leaves know they are appreciated, DOES NOT come around every day! Where are more people like David?

    Trying to do business with Per Mar Security was like a dumpster fire. The people are friendly…read moreenough. But their communication sucks. It has taken over two months of phone calls, emails and multiple requests to get an issue basically unresolved. They must be so busy that they don't need additional customers. The request was simple. We purchased a business already using their services. All we wanted to do was get the services put in our name. They wanted over $5000 to upgrade a system that was already working. And that wasn't even a full upgrade. That was the bare minimum upgrade. Per Mar employees would call me and tell me they could do it. Then they would call me back and tell me they couldn't. Then a different employee would call me back and say let's sign up. Then another employee me would call me back and tell me they actually can't sign me up. I tried and tried and tried to give them my business. Unfortunately they don't want it. And I definitely don't recommend calling them. The sad part for them is that I would have paid for the upgrade if they had just transferred services from one business owner to the next giving us the opportunity to work with them. Instead, I will tell everyone what a train wreck Per Mar Security is.

    Strauss: Powered by SEi - Strauss is Celebrating it's 90th Birthday in 2017! Serving Iowa for 90 Years!

    Strauss: Powered by SEi

    (3 reviews)

    I needed a 50-year old dial combination safe opened. After calling a few places that advertised…read moresafe cracking, I finally found Strauss/SEI and they said they could do the job. A few days after dropping off the safe, the gentleman I was working with, Dan, said he had tracked down the company that bought out the original manufacturer, and they could get me the combination if I jumped through a few minor hoops and sent them a form (and some cash!). I got the combination a few days later and went to Strauss to try it out. At least 4 of us tried to get it open, to no avail, but it was great that Dan hunted down this option and offered it up. So, we had to go back to the safe-cracking route. It took a few days for the technician to get to my safe and another one, but he was able to get it open. They don't open the door, just get the lock to release the mechanism and have you come in to get it. I picked up the safe and got my items out. Dan was even nice enough to help me with disposal options for the now unusable safe. Pricing was very reasonable, and service was excellent. Highly recommended!

    I called because I needed help getting into my locked vehicle. The person I spoke with it said…read morewould be 30-45 munites. I did not hear back and called again after and hour and a half of waiting And the new person I spoke with had no idea about the status of the technician Sent to help me. I went ahead and called a different company And finally heard back from Strauss 2 and half hours after the initial call

    Vivint - securitysystems - Updated June 2026

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