March 6th, 2023, Geivy sat in my car, discussed all the windows to be tinted (including the sunroof) and what levels, and quoted me $225 for the entire job. I later learned he had made a deal with Corey at Orr (where I purchased the vehicle) to complete the tint job for $150. When I dropped off the car at Vizion at 9:00 a.m. on March 10th for the appointment, I discussed the price discrepancy with Daniel (an employee), who swore the shop would honor $180 for the entire job and that it should be completed by 3:00/3:30 that day. When I arrived at 3:00 p.m. that day to pick up my car, it still wasn't ready. I had to wait until 5:00 p.m. and missed an out-of-town appointment. Then, another employee at the counter asked me to pay out. He charged me a whopping $376. I was floored. At no time by any employee was this price quoted to me. It was the perfect "bait and switch." I was put on the spot and forced to pay the lowered extortion fee of $349 because they also charged me 4% to pay with a bank card, which was never mentioned to me at any time. I argued with Geivy about the bait and switch and how he never alluded to a total of $376. He just kept talking in a circle about all he had to do and how "hard" it was. I had already missed my 5:00 appointment. I was so upset I was shaking and eventually had to shut down and leave. I got in my car and drove straight home. When I got home, I noticed several places around the roof tint where daylight was shining through. Then, I saw the loose tint hanging down and bubbles on the side. I can't even begin to explain how ripped off, cheated, angry, and helpless I felt at that moment. Saturday, I was too pissed off to even talk about it. This crazy mess had cost me much more than just the price difference. I lost money from missing work, missing an appointment, and the time wasted dealing with this insanity. Not to mention how disrespected I felt as a single woman. Sunday, I took the car to Orr to show the salespeople and service staff what had happened. After all, I would never have taken it to Vizion if Orr had not referred me to Geivy and told me he was the best in town. They needed to see the shoddy work and know about the gross bait and switch. Many weren't there, so I returned on Monday. The employees at Orr promised to make this right. They balked at what Geivy charged me and the botched roof tint and agreed that I was due a prompt refund. That was March 13th. By March 30th, I had contacted the staff at Orr about the situation with Vizion AutoSports. Every time, Orr promised to take care of me and make it right. Then, Corey notified me that he had just gotten off the phone with Geivy and assured me that a refund check was mailed to me on the 27th. Today is April 2nd--still no refund check. So much for a prompt refund or any refund at all at this point. I doubt I will ever receive a refund or compensation for this colossal mess. read more

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